CarComplaints.com Notes: Power steering problems started rearing their ugly head in the 2010 Fusion, so you'd think Ford had plenty of time to make sure those problems didn't creep into the 2012. But here we are.
And much like the power steering, we’re still seeing the same throttle body failures that started in 2010 continue in 2012.
10.0
really awful
Crashes / Fires:
45 / 2
Injuries / Deaths:
13 / 1
Average Mileage:
69,923 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
About less than a year, my power steering went out. The message read power steering assist fault, and the wheel would lock electronically. So I replaced the power steering pump. Fast forward to present day, service advanced trac and service power steering now is on the dashboard. Now I'm looking to tow my vehicle because it seems again to be something wrong with the power steering.
The power steering has failed on this vehicle 4 times in the last two years. In every case, it failed while driving. Three times on the highway and once in local traffic. When the power steering fails, it takes an enormous effort/strength to make a turn, change lanes, or park. Two of the times the power steering failed, the mechanic was able to clear the codes and the power steering was restored. The other two times required expensive repairs. One (October 2020) was for almost $1700 and replaced the control rods and tie rods. This restored the power steering for two months, then it went out again. Resetting the codes worked for two days, but then the steering went out again. The rack and pinion and control board were replaced in February 2021 at a cost of just under $2000. Loss of power steering when underway is a known issue for cars of this make and model, and there has been a recall affecting some 393,000 vehicles, but not all vins. Though my issue is exactly as described in the recall, Ford maintains that my car is not covered. Checking online, I see that many others are in the same situation. Their Fusion has exactly the same power steering issue as the recall, but Ford says their VIN is not one of those recalled. It is clear that a larger number of vehicles were affected than first believed, and all those affected by this problem should be included in the recall.
My vehicle has a recall for the power steering assault fault. I was turned away at dealerships because I have 160,000 miles on the vehicle. I just bought it and was not aware of this issue is there any alternatives to fix this issue? in the recall letter it didn't specifically mention that the number of miles could be a determining factor. I noticed this issue when it was parked it appeared on my dashboard
Was driving down the road when I had a service power steering and advance trac alert pop up on my dash. Power steering was still working for the rest of the drive. When I got to my destination I turned the car off. Next time I went to drive the car about 30 minutes later my power steering was completely gone. Ford has a recall for my make, model and year but apparently my car does not fall under this recall.
The contact owns a 2012 Ford Fusion. The contact stated that the power steering ceased operation while traveling at various speeds. The contact stated that the service trak, power steering, and check engine warning light remained illuminated on instrument panel. The contact called paul miller Ford (975 E new circle rd, lexington, ky 40505) and was informed that VIN was not included in NHTSA campaign number: 15V340000 (steering). The contact then took the vehicle to an independent mechanic where she was informed that her vehicle needed an oem software update. The mechanic also informed her that the rack and pinion and the tie rods needed to be replaced. The manufacturer was notified of the failure and confirmed the information provided by the dealer. The vehicle was not repaired. The failure mileage was approximately 84,000.
The contact owns a 2012 Ford Fusion. The contact stated that after starting the engine, the power steering had malfunctioned and the steering wheel was difficult to turn in either direct. The message "power steering assist" had also displayed. The vehicle was taken to an independent mechanic who diagnosed that the electronic power steering had failed. The vehicle was not repaired. The manufacturer and local dealer fair oaks Ford located at 2055 w ogden ave, naperville, il 60540 were notified of the failure. The contact informed that the vehicle was not included in the NHTSA campaign number 15V340000(steering). The contact stated that the vehicle had experienced the same failure listed in the recall. The failure mileage was 88,500.
The contact owns a 2012 Ford Fusion. The contact stated that while driving approximately 30 mph, when suddenly the power steering assist warning light illuminated and the steering failed. The contact had their husband continue to drive the vehicle, however, the steering had turned to manual steering. The contact took the vehicle to a certified mechanic who informed the contact of NHTSA campaign number: 15V340000 (steering). The vehicle had not been repaired. The contact was referred to Ford. The manufacturer was made aware of the failure and informed the contact that their vehicle was not included in the recall. The approximate failure mileage was 103,000.
Electric power steering rack quit working while driving and almost caused an accident, checked VIN but no recalls, Ford did have a lot of recalls for same model, but none issued for this car. Dangerous situation for other cars out there without a recall. Ford needs to recall all cars with that electric power steering unit!!!!
Went to store when I got back in car the power steering assist warning light came on then it said service. When I went to drive there was no power steering.
The contact owns a 2012 Ford Fusion. The contact stated while driving 20 mph, the power steering service now warning light was illuminated. The contact parked on the side of the roadway and the steering wheel seized. The vehicle was not drivable. The vehicle was towed to skyline Ford (2510 commercial St SE, salem, or 97302, (503) 581-2411) to be diagnosed. The contact was informed that the power steering gear assembly needed to be replaced. The vehicle was not repaired. Upon investigation, the contact associated the failure with NHTSA campaign number: 15V340000 (steering) however, the VIN was not included. The manufacturer was informed of the failure. The failure mileage was approximately 114,000.
The contact owns a 2012 Ford Fusion. The contact stated that upon starting the vehicle, the power steering assist warning light displayed on the instrument panel. The contact stated the vehicle was shifted to drive however, the steering wheel was difficult to maneuver. The contact stated that the failure previously occurred however, after turning off and restarting the vehicle, the power steering function was restored. The vehicle was not taken to a dealer or an independent mechanic for diagnosis or repairs. The manufacturer was not notified of the failure. The failure mileage was approximately 70,000.
I was driving down the road in my 2012 Ford Fusion and the power steering stopped functioning and the steering became so stiff and I could not make the turn onto a street and I nearly hit the vehicle coming in other lane on the street I was trying to turn on.....thank god I didnt crash I to the other vehicle.... I researched when I got home and there is a recall on tge 2012 Fusion for this exact issue on the electronic power steering failure.....but Ford says the VIN number on my car does not fall under the recall !!!!! they should not be allowed to exclude so.E 2012 Fusion....it doesnt make sense some one will bd killed!....
Car is slow to accelerate after stopping at a traffic light or stop sign. Loss of power and speed when going up hill, steering wheel locked in place while driving on the highway
The contact owns a 2012 Ford Fusion. The contact stated that while driving at an unknown speed, the steering wheel seized while the power steering assist warning light illuminated. The vehicle was towed to valenti Ford (72 jerry browne rd, mystic, ct 06355) where it was diagnosed that the steering rack needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 129,000.
My daughter was driving home and when she pulled into our driveway the power steering quit working with the information center displaying "service power steering now" and "service advancetrac". I did some research and found the Ford recall 15S18 (NHTSA 15V340000), which for some reason does not appear to include my daughter's vehicle despite the fact that the recall summary describes exactly what occurred with the vehicle. This is a known defect with the steering system thankfully she was not travelling at highway speed when this occurred.
2012 Ford Fusion lost traction control and now lost all power steering. Dash states power steering assist fault. Usually if I turn car off then back on it will give power steering back. Today I did that about ten times and it still wouldn't give steering back. My car was stationary but driven home without power steering very carefully.
A D V E R T I S E M E N T S
- Detroit, MI, USA