CarComplaints.com Notes: Power steering problems started rearing their ugly head in the 2010 Fusion, so you'd think Ford had plenty of time to make sure those problems didn't creep into the 2012. But here we are.
And much like the power steering, we’re still seeing the same throttle body failures that started in 2010 continue in 2012.
10.0
really awful
Crashes / Fires:
45 / 2
Injuries / Deaths:
13 / 1
Average Mileage:
69,923 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Driving the car August 29, 2021 and the power steering stopped working, this car was recalled in 2015 for the same issue but the dealer reset the computer and did not repair the problem, called Ford and they said the warranty expired July 19, 2021 and would not repair the problem, I explained they should have fixed the problem in 2015 and the only response is the warranty expired nothing thy will do, how are they not responsible for a recall that they did not fix
The contact owns a 2012 Ford Fusion. The contact stated that upon returning home and parking the vehicle, the power steering assist failed without warning. The contact attempted to restart the vehicle and reset the battery; however, the failure persisted. The contact called the dealer and the manufacturer and was informed that the vehicle was not included in NHTSA Campaign Number: 15V340000 (Steering). The vehicle was not repaired. The failure mileage was approximately 134,000.
The contact owns a 2012 Ford Fusion. The contact stated that at start-up, the power assist fault warning message appeared on the instrument panel. Due to the failure, the contact had the vehicle towed to his home. The contact called a dealer and was informed that his vehicle was not included in NHTSA Campaign Number: 15V340000 (Steering). The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 102,000.
Driver was turning a corner and lost power steering causing car to go into oncoming traffic lane. Luckily there was no traffic in the lane. The message -??power steering assist fault-??appeared on the dash of at that time. I-??ve never had any issues with it before. Contacted Ford and was told my VIN was not included in current recall of 12 fusions. This is a dangerous issue that should cover all fusions before someone is killed.
The contact owns a 2012 Ford Fusion. The contact stated while driving approximately 1 mph, the steering wheel became difficult to turn. The contact stated that there was no warning light illuminated. The vehicle was not diagnosed or repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 15V340000 (Steering) however, the VIN was not included. The manufacturer was not informed of the failure. The failure mileage was approximately 118,841.
- National City, CA, USA
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I was driving and went to turn steering wheel locked made me hit concrete and damage front bumper cover now power steering assist is not working i see this is a common problem
The contact owns a 2012 Ford Fusion. The contact stated that while driving 55 mph, the electric power steering failed, and the steering wheel stiffened up and became difficult to steer. Check power steering now and advanced track warning lights were illuminated. The vehicle was taken to the dealer and the power steering was repaired in 2019, under an unknown recall however, the failure recurred. The vehicle was then taken to another dealer Courtesy Motor (3100 Pleasant Valley Blvd, Altoona, PA 16602) and remained at the dealer. The manufacturer was made aware of the failure but informed the contact that a recall repair was only performed one time free of charge. The failure mileage was 129,000. Vin was unavailable. THE CONSUMER STATED THE POWER STEERING FAILED 4 TIMES. REPAIR ATTEMPTS WERE MADE BUT, THE FAILURE PERSISTED.
A recall was issued in 2015..15S18.. It seems my Vin number isn't included in the recall because it was manufactured in New Mexico. My power steering at 70 mph goes out without any warning. The above recall is exactly what's happening with my vehicle. Now I am obligated to pay 2k to fix a manufacturing flaw. This is a huge saftey issue to be on the road and while your driving your power steering goes out. I am asking for further investigation as my car is a 2012 Ford Fusion with the same problem you issued a recall for. I can be reached at [XXX]. [XXX] PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
The contact owns a 2012 Ford Fusion. The contact stated while driving at various speeds, the vehicle lost power steering assist and the vehicle became difficult to steer. The contact stated that the traction control warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with the power steering needing to be replaced. The vehicle was not repaired. The contact was relating the failure to NHTSA campaign number: 15V340000 (Steering). The manufacturer was informed of the failure and referred the contact to the NHTSA. The failure mileage was approximately 118,000.
Power steering unit is faulting. A recall exist on the make and model but not on my VIN#. Was at Ford dealer two weeks ago for a message that read "service power steering soon" and they were unable to find issue. Now Power steering is locked up and message " POWER STEERING ASSIST FAULT" appears. When you turn the car off and back on the message disappears and steering moves.
I recently bought this car and one morning I get up and the power steering assist fault indicator warning light and a chime sound was flashing in my dashboard. I have family and a busy life style which is putting them and myself in danger. I have a appointment with Timpton Ford on the 22nd of June 2021 for this issue. Also not even 3 days later my car would not stay cranked due to the fuel pump I would turn the key over it would start and a few seconds later it would die. I need to know if my car can be fixed.
UNKNOWN One day I was driving my car like normal, I stopped and parked it and a message saying "Service Power Steering Now" popped Up. I immediately lost all power steering.
The contact owns a 2012 Ford Fusion. The contact stated that while reversing, the electric power steering failed and the steering wheel ceased. The failure occurred on three separate occasions. The dealer was not made aware of the failure. The vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure and the contact was informed that the Vin was not under recall. The failure mileage was approximately 52,000.
The contact owns a 2012 Ford Fusion. The contact stated while entering and starting the vehicle, a message appeared on the screen which stated that the power steering assist was disabled. The contact attempted to reverse out of the drive way however, the steering wheel failed to turn. The contact shifted the vehicle backed into park. The local dealer was contacted about the failure however, the dealer was unable to inspect the vehicle. The vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure. The failure mileage was 156,000.
Power steering service now light came on driving away from my neighborhood and started making a loud noise on right front wheel of car, pulled over to see if I had a flat and did not. Turned around and went back home so I wouldn-??t get stuck somewhere or wreck. While driving to the shop to get it looked at the power steering failed and could barely turn the wheel. This could have resulted in a wreck. The shop confirmed the power steering is out on the car again! Power steering sensor was recently replaced after wreck therefore it shouldn-??t be going out a month later.
The contact owns a 2012 Ford Fusion. The contact stated while driving 30 mph, the electric power steering failed and the steering wheel became firm. The dealer was made aware of the failure and informed the contact that the electronic steering rack had failed. The vehicle was not taken to be diagnosed nor repaired. The contact performed a self-diagnosis. The manufacturer was not made aware of the failure. The failure mileage was 117,000.
Power steering service suddenly appeared on dashboard, and loud noise were heard when I turned the steering wheel. Please help me what to do since since there is a power steering wheel recall on Ford Fusion Hybrid 2012. Thank you.
The contact owns a 2012 FORD Fusion. The contact stated while driving 30 mph, the steering wheel became difficult to turn. The contact pulled over and restarted the vehicle however, proper steering functionality did not return. The contact stated that the power steering assist warning light was illuminated. The vehicle was not taken to a local dealer. The vehicle was not yet repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 160,000.
A D V E R T I S E M E N T S
- Duryea, PA, USA