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CarComplaints.com Notes: Power steering problems started rearing their ugly head in the 2010 Fusion, so you'd think Ford had plenty of time to make sure those problems didn't creep into the 2012. But here we are.

The Electronic Power Assist Steering (EPAS) is a mess. It fails at an alarming rate. Don’t believe us? Take a look at NHTSA’s data on the subject.

And much like the power steering, we’re still seeing the same throttle body failures that started in 2010 continue in 2012.

10.0

really awful
Crashes / Fires:
36 / 0
Injuries / Deaths:
35 / 0
Average Mileage:
19,750 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2012 Ford Fusion seat belts / air bags problems

seat belts / air bags problem

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2012 Ford Fusion Owner Comments (Page 14 of 21)

« Read the previous 20 complaints

problem #142

Apr 242017

Fusion

  • miles

A D V E R T I S E M E N T S

Takata recall. The contact owns a 2012 Ford Fusion. The contact received notification of NHTSA campaign number: 17V024000 (air bags) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealers (elder Ford of tampa, 9560 N Florida ave, tampa, fl 33612, (813) 321-1234) and (bill currie Ford, 5815 N dale mabry hwy, tampa, fl 33614, (813) 872-5555) did not give a specific date for when the part would become available. The manufacturer could not provide an estimated date for when the vehicle would receive the recall repair. The contact was not experiencing a failure. VIN tool confirms parts not available.

- Tampa, FL, USA

problem #141

Jan 102017

Fusion

  • miles
Takata recall. The contact owns a 2012 Ford Fusion. The contact received notification of NHTSA campaign number: 17V024000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called serramonte Ford at (650) 763-2400 (999 serramonte blvd, colma, ca 94014) where it was confirmed that the parts were not available for the recall remedy. The manufacturer was notified of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available/parts distribution disconnect.

- San Francisco, CA, USA

problem #140

Mar 132017

Fusion

  • miles
Takata recall. The contact owns a 2012 Ford Fusion. The contact received notification of NHTSA campaign number: 17V024000 (air bags); however, the part to do the repair was unavailable. The contact called anderson Ford (224 N alpine rd, rockford, il 61107) and was informed that the parts were not available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The VIN was not available. Parts distribution disconnect.

- Rockford, IL, USA

problem #139

Nov 042017

Fusion

  • miles

A D V E R T I S E M E N T S

Takata recall: I was notified of this recall back in aril 2017 advise card dealer of recall and they stated they would contact me when parts arrive.

- San Antonio, TX, USA

problem #138

Feb 012017

Fusion

  • miles
The contact owns a 2012 Ford Fusion. The contact received notification of NHTSA campaign number: 17V024000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Mossy Ford in san diego, California was made aware of the recall and stated that the parts were unavailable. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- La Hoya, CA, USA

problem #137

Jan 312017

Fusion

  • miles
Takata recall. The contact owns a 2012 Ford Fusion. The contact stated that NHTSA campaign number: 17V024000 (air bags) exceeded a reasonable amount of time for repair. The contact received the recall notification in January of 2017. The dealer (vic bailey Ford Lincoln, 501 E daniel morgan ave, spartanburg, SC, 29302) stated that the parts were unavailable for the repair. The manufacturer was made aware of the failure and confirmed that the parts were unavailable for repair. The contact had not experienced a failure. VIN tool confirms parts not available.

- Inman, SC, USA

problem #136

Jan 082017

Fusion

  • 50,000 miles

A D V E R T I S E M E N T S

Takata recall - the Ford dealership located at 18255 beach blvd in huntington beach, ca has refused to assist with getting the front passenger airbag fixed per the recall. Every time I call, they direct me to Ford headquarters to file a complaint. According to Ford, they have no plan in place to do anything regarding the front passenger airbag recall, and there is no eta on when this will be replaced. I have been trying since Feb 2017 to get this fixed with help.

- Huntington Beach, CA, USA

problem #135

Jan 102017

Fusion

  • miles
We received notice of a recall in January 2017 (NHTSA recall number: 17V024) and the manufacturer has yet to get the parts needed to fix this issue. Very concerning given all the problems and injuries with air bags. I am also worried that the driver airbag may also be affected. Please get this manufacturer to take care of this recall.

- Moorpark, CA, USA

problem #134

Jan 012017

Fusion

  • miles
The contact owns a 2012 Ford Fusion. The contact received notification of NHTSA campaign number: 17V024000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Braeger Ford in milwaukee, Wisconsin was made aware of the recall and stated that the parts were unavailable. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Racine, WI, USA

problem #133

Nov 202017

Fusion

  • miles
Takata recall. Received notice March 2017. Called jarrett-scott Ford and matt said no parts, wait for next notice. Never received notice until now from tk holdings regarding bankruptcy. Called jarrett-scott Ford 11-20-2017 and matt said no parts and airbag problem in disarray because of bankruptcy. Cannot help. Would like to get airbags fixed since this is very dangerous.

- Valrico, FL, USA

problem #132

Jan 022017

Fusion

  • miles

A D V E R T I S E M E N T S

Takata recall. The contact owns a 2012 Ford Fusion. The contact received notification of NHTSA campaign number: 17V024000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Elder Ford of tampa (9560 N Florida ave, tampa, fl) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.

- Tampa, FL, USA

problem #131

Jan 102017

Fusion

  • miles
Takata recall. The contact owns a 2012 Ford Fusion. The contact received notification of NHTSA campaign number: 17V024000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Tuttle-click Ford Lincoln (43 auto center dr, irvine, ca) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Laguna Hills, CA, USA

problem #130

Jan 202017

Fusion

  • miles
When are the parts going to be available to take action on my recall? everyone around sacramento, California been telling me parts are not available yet. Stephanieivana22@gmail.com

- Sacramento, CA, USA

problem #129

Mar 012017

Fusion

  • miles
Takata recall. Dealer has not received replacement airbag inflators so my vehicle is at risk for improper deployment!

- San Diego, CA, USA

problem #128

Mar 012017

Fusion

  • miles
Takata recall. Dealer has not received replacement airbag inflators so my vehicle is at risk for improper deployment!

- San Diego, CA, USA

problem #127

Jan 022017

Fusion

  • miles
Takata recall. The contact owns a 2012 Ford Fusion. The contact received notification of NHTSA campaign number: 17V024000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Santa monica Ford Lincoln (1230 santa monica blvd, santa monica, ca) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 8/9/18

- Los Angeles, CA, USA

problem #126

Feb 152017

Fusion 4-cyl

  • Automatic transmission
  • miles
Takata recall. The contact owns a 2012 Ford Fusion. The contact received notification of NHTSA campaign number: 17V024000 (air bags); however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called autonation Ford bradenton (5325 14th St w, bradenton, fl 34207, phone number: (941) 275-1267) and was informed that the part was not available. The manufacturer was not contacted and made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 8/13/18

- Bradenton, FL, USA

problem #125

Jan 102017

Fusion

  • miles
Takata recall. The contact owns a 2012 Ford Fusion. The contact received notification of NHTSA campaign number: 17V024000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called autonation Ford fort worth at (817) 200-4212 (5000 bryant irvin rd, fort worth, tx 76132) where it was confirmed that the parts were not available for the recall remedy. The manufacturer was notified and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available/parts distribution disconnect.

- Fort Worth, TX, USA

problem #124

Nov 132017

Fusion

  • miles
Takata-manufactured airbag recall this notification was sent out back in January of this year and has not been remedied! this is not timely and is putting numerous lives at risk - they need to reinstall the entire airbag if they cannot replace the faulty part. Waiting almost a year for a remedy is unacceptable.

- Rocklin, CA, USA

problem #123

Nov 202012

Fusion

  • 120 miles
I received a letter from Ford that there is a recall for the air bag in my car back in January 2017, it has been 11 months and Ford dealership still doesn't have the parts needed to do the repair. How long must I wait to get this recall done? I just received a notice of chapter 11 case # 17-11375 (bls) this week and I called Ford dealership again today and was told that I do not live in humidity so don't worry. Really I have been driving this car of the past 5 years with a bad air bag and I am not to worry !!!!

- Irvine, CA, USA

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