CarComplaints.com Notes: The 2011 Fusion builds off the 2010's reputation. That's not a good thing.
The first thing that jumps out is the ridiculous amount of power steering complaints. It grinds, it squeals, and it eventually just fails.
And if losing power steering isn’t enough for you, how about a sudden loss of engine power? That combination is enough to achieve clunker status.
10.0
really awful
Crashes / Fires:
10 / 0
Injuries / Deaths:
4 / 0
Average Mileage:
16,384 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Takata recall. The contact owns a 2011 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was not contacted. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available...updated 10/23/17 updated 7/20/18
Takata recall. The contact owns a 2011 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was contacted (pleasantville Ford, pleasantville, NY, 914-769-1800) and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact requested a buy back or a loaner vehicle, but the manufacturer declined. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall I rec'd notification of the recall over a year ago, and after calling the dealership several times they continue to tell me there are no replacement parts available.
Takata recall. The contact owns a 2011 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Grieco Ford of delray beach (1311 linton blvd, delray beach, fl) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and provided case number: 11669823. The manufacturer was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 11/07/17 the consumer stated the heat and humidity in Florida made this even more dangerous. Updated 11/13/2017
The contact owns a 2011 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. A dealer was not contacted about the recall. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Covington, LA, USA
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Takata recall. The contact owns a 2011 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (Ford Lincoln of franklin, 1129 murfreesboro rd, franklin, tn 37064; (615) 800-6500) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not contacted. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recal no positive respond from the dealer when this problem can be fixed I have been told several times the parts are not available yet. Any idea what time frame
Letter from senator rubio on behalf of constituent in regards to recall on airbag of Ford Fusion 2011. The consumer requested to have the airbag disconnected until it can be replaced. Updated 09/05/2017
The contact owns a 2011 Ford Fusion. The contact stated that while driving about 35 mph, the power assist failed without warning. The vehicle was taken to the dealer at: Summerville Ford located in summerville, SC where it was stated that the mileage was too high and therefore did not repair the vehicle. The manufacturer was made aware of the failure. The contact received notification of NHTSA campaign numbers: 15V340000 (steering ) and 16V384000 (air bags). VIN tool confirms parts not available. Parts distribution disconnect. The failure mileage was about 152,000.
The contact owns a 2011 Ford Fusion. The contact stated that when the used car lot sold the vehicle, they made not mentioned that the vehicle was included in NHTSA campaign numbers: 15V340000 (steering) and 16V384000 (air bags). The contact noticed that while driving at any rate of speed a warning light flashed for power steering assist fault. The dealer (summerville Ford, 9700 dorchester rd, summerville, SC 29485, (877) 477-1434) stated that they were unable to provide the remedy due to the mileage and the contact was uncertain as to why they refused the power steering recall but made no mention of the air bag recall. The manufacturer was notified of the failure and the contact was waiting to determine when they might provide the solution for both recall repairs to the dealer. The approximate failure mileage was 150,000. Parts distribution disconnect. VIN tool confirms parts not available.
Takata recall. The contact owns a 2011 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags). The part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The local dealer was not contacted. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.
Taketa recall air bags not available still it has been over a year since recall issued and I keep calling for repair this is putting my family and myself in jeopardy even riding or driving this vehicle which we have to continue to pay for.
Takata recall. The contact owns a 2011 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called walker Ford co Inc. (17556 us hwy 19 N, clearwater, fl 33764 (727) 535-3673) where it was confirmed that the parts were not available for the recall remedy. The manufacturer was notified of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available. Parts distribution disconnect. Updated 08/23/17 updated 12/1/2017
"takata recall" received recall notice in July, 2016. Have made many telephone calls to dealer as well as Ford Motor Co. To date, July 12, 2017, no action has been taken.
Takata recall. I have know about my air bag for over a year. I have tried to contact Ford, but I am told that I need to wait for a letter from takata.. it's has been over a year that I have been waiting for over a year.
2011 Ford Fusion passenger airbag replacement delay. Ford has had over a year to replace the passenger side airbag they said could kill someone. Why has this not been corrected yet"??" my VIN is = [xxx] [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
Takata recall. The contact owns a 2011 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags) for the passenger frontal air bag inflator; however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The local dealer (star Ford Lincoln located on 1101 S brand blvd, glendale, ca, 91204) scheduled an appointment for the recall repair. Upon taking the vehicle in to be repaired, the contact was informed that the recall parts were not available. The manufacturer was notified and stated that parts were not available where a case continued to be opened and closed per case numbers: Cas-12412527-Z5V3N9, crm: 00720000000517, and cas-12372127-Q8L9Y3 along with communication via email. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. The contact owns a 2011 Ford Fusion. The contact stated that the recall notice for NHTSA campaign number: 16V384000 (air bags) was received in June of 2016. After contacting an unknown dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed for the recall remedy were still not available and no estimated time for receiving the parts could be provided. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall: We received notice from our dealer in texarkana, tx in Nov 2016. No service yet. They say they haven't received the necessary parts. Any recourse available?
A D V E R T I S E M E N T S
- Bloomington, CA, USA