CarComplaints.com Notes: The 2011 Fusion builds off the 2010's reputation. That's not a good thing.
The first thing that jumps out is the ridiculous amount of power steering complaints. It grinds, it squeals, and it eventually just fails.
And if losing power steering isn’t enough for you, how about a sudden loss of engine power? That combination is enough to achieve clunker status.
10.0
really awful
Crashes / Fires:
19 / 0
Injuries / Deaths:
12 / 0
Average Mileage:
20,329 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Takata recall: Still waiting 2 years later for airbag to be replaced. All the while noone is supposed to ride in the passenger seat? Ford should be held responsible and they should be reimbursing us for time and inconvenience. Ford needs to be pushed into taking action against takata and hopefully reach a settlement offer for customers.
Takata recall. The contact owns a 2011 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Sunrise Ford (16005 valley blvd, fontana, ca) confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.
Have contacted Ford on several occasions and they have not taken care of my recall. Saying that I should just not let anyone ride in the front seat of my car indefinitely.
"takata recall", 2-1/2 years ago received recall notice; received 2 more since yet Ford not able to install repair yet. Ford says "don't ride in front passenger seat". how long is my family to be kept out of car. Be realistic. Ford needs to make repair now now now! what kind of oversight are you maintaining? 2-1/2 years !!!!
Takata recall. The contact owns a 2011 Ford Fusion. The contact stated that NHTSA campaign number: 16V384000 (air bags) exceeded a reasonable amount of time for repair. The contact received the recall notification in July of 2016. The dealer (razzari Ford, 1234 auto center dr, merced, ca 95340) stated that the parts were unavailable for the repair. The manufacturer was also contacted and confirmed that parts were unavailable for the repair. The contact had not experienced a failure. VIN tool confirms parts not available.
- Merced, CA, USA
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Takata recall. The contact owns a 2011 Ford Fusion. The contact stated that he received the interim recall notice for NHTSA campaign number: 16V384000 (air bags) a long time ago. The remedy and parts were unavailable to schedule a recall repair within a reasonable time frame. The dealer had not yet been contacted. The contact waited to receive a second notice. The manufacturer sent a second recall notice, indicating that the parts may become available in spring of 2018. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata airbags recall.we were informed in July 2016 by our Ford dealer of recall. It's been over a year and a half. Our passenger side airbag has been turned off on advice from dealership. When are we going to be notified one way or another when it's going to be replaced.
My car has been under a safety recall for 2 years and the front seat is unusable. Ford has no idea when they will fix this. What do I do" drive around in a dangerous car" do you force Ford at some point to buy the cars back or give us money to compensate - I am at a loss as to what I am supposed to do and what NHTSA does in this case. Ford essentially is doing nothing.
Takata recall - unacceptable amount of time since the recall for parts to be available Ford is still unable to provide a replacement or even give a date when parts will be available
Takata recall & steering failure I have a 2011 Ford Fusion on which the steering suddenly failed, without any warning, while driving. Thankfully the failure occurred close to our home and my wife was able to make it home without incident. I've been doing research online and learned that this is a common problem. While Ford has issued a recall for some later models, they are not covering all viechles with the same part. I am contacting you to raise awareness that the problem still exists and is still impacting people. I have owned many cars that are much older and have never had a complete steering loss. I also want to let you know that we are still waiting for resolution of the takata airbag recall. The recall was issued by Ford in July of 2016. We have continued to drive the car with the promise by Ford that the car is safe, however, as I continue to read about incidents online, realize that may not be the case. After all, if it were safe there wouldn't have been a recall. My wife has gotten to the point where she doesn't want to drive the car for concerns for her safety. I feel this is unacceptable and am asking for your help to hold Ford accountable to: 1.accept responsibility for the steering issue and the risk it posses and extend the racall to all affected viechles 2.expedite the repair on the airbag recall thank you!
Tamara recall this has been over a year how can I feel safe with my family in the car I have thought about it every time I drive even stopped ubering because I felt I was putting my passengers at risk
Takata recall recall notice June 2016. Auto is a safety hazard. Passenger airbag inflation can cause metal fragments to injure/ cause death or morbid injury to passengers.
Takata recall. The contact owns a 2011 Ford Fusion. The contact stated that NHTSA campaign number: 16V384000 (air bags) exceeded a reasonable amount of time for repair. The contact received the recall notification in July of 2016. The dealer (mac haik Ford, 10333 katy fwy, houston, tx 77024) stated that the parts were unavailable for the repair. The manufacturer confirmed that the parts were not available. In addition, the manufacturer stated that the contact would be called when the parts become available for the recall remedy. The contact had not expereinced a failure. VIN tool confirms parts not available.
Takata recall. The contact owns a 2011 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Towne Ford located 1601 el camino real, redwood city, ca was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall - I've had no issues so far but why is it taking so long to fix this issue"?" it's been a year and a half since the recall and it still says "parts not available" to fix my car. This affects my resell value and is dangerous if I were to have an accident! I want this fixed.
The contact owns a 2011 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Robert hutson Lincoln in moultrie, Georgia was made aware of the recall and stated that the parts were unavailable. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall after being notified of the recall on my vehicle in July 2016, I am still awaiting a repair on this problem and have been told that no fix is currently available, now 18 months later.
Takata recall. The contact owns a 2011 Ford Fusion. The contact received a recall notice for NHTSA campaign number: 16V384000 (air bags). The dealer (crown Ford, 256 swain street, fayetteville, nc 28303, (910) 920-9614) stated that the contact would need to wait for a second letter to determine when the parts would become available. The contact waited for months to receive the recall repair. The manufacturer was contacted. The contact had not experienced a failure. VIN tool confirms parts not available.
A D V E R T I S E M E N T S
- Huntsville, TX, USA