CarComplaints.com Notes: The 2011 Fusion builds off the 2010's reputation. That's not a good thing.
The first thing that jumps out is the ridiculous amount of power steering complaints. It grinds, it squeals, and it eventually just fails.
And if losing power steering isn’t enough for you, how about a sudden loss of engine power? That combination is enough to achieve clunker status.
10.0
really awful
Crashes / Fires:
19 / 0
Injuries / Deaths:
12 / 0
Average Mileage:
20,329 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Takata recall. The contact owns a 2011 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacture exceeded a reasonable amount of time for the recall repair. The dealer (angela krause Ford Lincoln of alpharetta, 1575 mansell rd, alpharetta, ga 30009, (770) 649-5100) confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact received a letter from tk holdings, alerting her that they filed for bankruptcy. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 8/23/18
Takata recall on passenger air bag. [xxx]. I just purchased this car without knowing this was issue Ford company advised that they can not fix the recall that I have to notify your company to fix or replace the air bag. This is a huge safety issue and needs to be addressed before a horrible accident is caused by this issue. The air bag light is on and computer says that its the passenger air bag is fatality. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
Takata recall. The contact owns a 2011 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called perry Ford Lincoln of san luis obispo at (805) 544-5200 (12200 los osos valley rd, san luis obispo, ca 93405) where it was confirmed that the parts were not available for the recall remedy. The manufacturer was not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available/parts distribution disconnect.
Takata recall. The contact owns a 2011 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (sarasota Ford, 707 S Washington blvd, sarasota, fl 34236) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was contacted at 800-392-3673 and was made aware of the failure. The manufacturer asked the contact to call NHTSA. A case number was not provided. The contact had not experienced a failure. VIN tool confirms parts not available.. updated 8/15/18
Takata recall. The contact owns a 2011 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called lakeland Ford (1430 w memorial blvd, lakeland, fl 33815, phone: (863) 682-1100) and was informed that the part was not available for the repair. The manufacturer advised the contact to call the dealer and did not offer any further assistance. The contact had not experienced a failure. VIN tool confirms parts not available.
- Lakeland, FL, USA
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Takata recall. The contact owns a 2011 Ford Fusion. The contact received notification of NHTSA campaign number: 16V383000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Fairway Ford (4333 Washington rd, evans, ga 30809) stated that parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. The contact owns a 2011 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags) the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Wade Ford (3860 S cobb dr, smyrna, ga 30080 (770) 436-1200) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact received a postcard from tk holdings, altering her that they filed for bankruptcy. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall still waiting, on back order as of 11/14/2017 automatic transmission downshifts harshly, and I had to pay Ford dealer to reprogram it even though there is a service advisory for this problem.
Takata recall. Recall was issued sometime ago but my vehicle is still waiting to be fixed, Ford says cant do anything as of yet. I am afraid that injury may occur anytime I drive the vehicle. I cant afford to buy a new one its still under contract. I recently got a letter that takata is going to file bankruptcy.
Takata recall there has been a recall on my airbags for a year and a half. Ford still has not given new airbags or materials to the dealerships to be able to fix this issue. These airbags are an extreme safety hazard, so I cannot understand why it would take this long for Ford to fix the problem. I feel like it's just a death wish waiting to happen.
Was told over a year ago that the parts are not avaialbe and each time I bring it in for service I ask about the air bag recall and they keep telling me not avaiable
Takata recall, none of the Ford dealers have these air bags in stock to change it out. If you know this recall has been issued since Jun 2016 and you still have not provided customers with a rememdy that very well could result in death or serious bodily injury this is not the way to do business we purchase these vehicle in good faith in knowing if such things happen they would and will be rectified in a timely fashion.
Takata recall. The contact owns a 2011 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (legacy Ford, 27225 southwest fwy, rosenberg, tx 77471) was contacted and confirmed that the parts were not available for the recall remedy until a year or two. The manufacturer was contacted at 800-392-3673 and stated that the parts would not be available for a year or two. A case number was not provided. The contact had not experienced a failure. VIN tool confirms parts not available.
A D V E R T I S E M E N T S
- Alpharetta, GA, USA