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CarComplaints.com Notes: The 2011 Fusion builds off the 2010's reputation. That's not a good thing.

The first thing that jumps out is the ridiculous amount of power steering complaints. It grinds, it squeals, and it eventually just fails.

And if losing power steering isn’t enough for you, how about a sudden loss of engine power? That combination is enough to achieve clunker status.

10.0

really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
3 / 0
Average Mileage:
88,663 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Ford Fusion miscellaneous problems

miscellaneous problem

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2011 Ford Fusion Owner Comments (Page 2 of 4)

« Read the previous 20 complaints

problem #45

Mar 252017

Fusion

  • 75,000 miles

A D V E R T I S E M E N T S

My driver side door will not open from the inside. This is a safety hazard because if something were to happen where I need to get out of the car fast such as a fire or anything I cant do so. My car was parked. I got out & when I tried to get back in I couldn't. I had to crawl from the passenger side to unlock the door, but it would not open from the inside.

- St. Louis, MO, USA

problem #44

Dec 122012

Fusion

  • miles
Auto was stolen from employers' parking lot. Reported within the proximity location associated with a death investigation. Located auto online-returned by employee of the facility. However it was devalued. Must explain why and/or correct the error. Insurance issue must B addressed. No reason for the listing. Lasted long after payoff & quite frankly should have never been tag in such a manner.

- Gurnee, IL, USA

problem #43

Apr 262017

Fusion

  • 89,000 miles
Door handles do not open from the inside at all. The only way out is to roll the windows down and open from the outside. This happens all the time, other Ford models have been recalled for the same issue. It is all the time, it doesn't matter if you're parked or driving the doors will not open at all from the inside.

- Petoskey, MI, USA

problem #42

Apr 142017

Fusion

  • 99,375 miles

A D V E R T I S E M E N T S

Car was turned off and parked in driveway when I realized that the driver side door would not open. The inside handle was inoperable and to exit the vehicle I had to climb across console and passenger seat. The car was driven to Ford dealer where mechanic verified after removing interior door panel the door handle assembly was cracked. The repair cost without tax was $209.42 which included part #6E5Z*5422601 @ $61.07 and labor @ $139.95. While waiting for my repair another customer bought their new Ford Fusion in for the same issue which led me to question service advisor and sales manager who both advised there were no recall issue with interior door handles.

- Sewell, NJ, USA

problem #41

Apr 012016

Fusion

  • miles
Both front seat, internal door latches have broken. The driver's side went first, followed by the passenger side, both received only normal use. Now, to exit the vehicle, the window must be rolled down and the door opened from the outside latch, or a two-hand technique can be learned to open from the inside. This prevents speedy egress in the event of an emergency situation I.e. floods, fires, etc. The car currently has 72863 miles but this problem occurred more than a year or two ago.

- Mcallen, TX, USA

problem #40

Mar 132017

Fusion

  • 114 miles
When I put fuel in my car it starts to act janky not wanting to start or anything, also it's showing a recall on the vehicle

- Indianapolis, IN, USA

problem #39

Mar 102017

Fusion

  • 90,000 miles

A D V E R T I S E M E N T S

My 2011 Ford Fusion had a safety malfunction recently where the drivers side door handle became inoperable. The same part that has malfunctioned and keeping me from safely exiting my vehicle has been recalled on various Ford models and has been overlooked for the one I own although it has the same part. Estimated cost of repair will be roughly $100 including labor and Ford has refused to cover the cost of repair per Ford's customer service department. I have filed a complaint with Ford and was given the reference number cas11929128. I would like a solution soon as I do not currently have the finds for the repair.

- Jasper, TN, USA

problem #38

Feb 062017

Fusion

  • 85,000 miles
My door latch broke on the car. My teenager got in the car and the door wouldn't close. I couldn't ride home with it in that condition. I see it's a common problem with Ford, but my year of Fusion is not on any recall list. It definitely should be because that is a very real safety issue.

- Beltsville, MD, USA

problem #37

Jan 012017

Fusion 4-cyl

  • miles
I am unsure if my car was included in the air bag recall that I found via google, I was never notified for several recalls involving my car. Now the Ford dealership has informed me that there is an issue with my car as well as several others of the same make and model with code issues. These code issues cause the power steering to fail without warning and cause loss of control as well as something involving service advancetrac. Ford has told me they can reset each time the code messes up but at this time Ford has not ordered a recall and they will contact them to let them know. What am I to do? this is very dangerous!

- Poplar Bluff, MO, USA

problem #36

Aug 182016

Fusion

  • miles
The drivers side exterior door does not work. I know 2 other cars with the same issue. It just goes out. I notice that there is a recall for 2012 Ford Fusion not 2011. This is a serious hazard if there is a fire in the car or an accident you are not able to get out of the car. Very dangerous and clearly unsafe

- Vallejo, CA, USA

problem #35

Oct 122016

Fusion

  • 118,990 miles

A D V E R T I S E M E N T S

Purchased car 8/01/15. Found out about(pending) recall after the fact. Readout on dash read re-program steering. Took car back, re-programed N/C. 3-days later display message read, service power steering now. Next day backed out of garage but had no steering towed to dealership cost me $115./repair N/C. two weeks later message read service power steering now. Shut car off, then started bam no steering. Called tow truck take back to dealership $115. Plus $1145.67. 03/15/16. Now sitting garage cannot drive. Message reads service power steering now. Right now we simply can't afford to have the car fixed. Recall #15S18 last failure date 10/13/16 a.M.

- Littleton, CO, USA

problem #34

Sep 162016

Fusion

  • miles
The driver's side front door latch does not work. I have to either roll the driver's side window down and open door from outside or climb out on passenger side. Also I have to manually open (with key) or lock front driver side door.

- Abingdon, MD, USA

problem #33

Aug 032016

Fusion

  • 90,000 miles
My Ford Fusion was parked and I suddenly am unable to open the drivers side door from the inside. I have to lower the window all the way and stick my arm out to open from the outside handle. My windows are electronic and freeze shut in the winter (mn resident) making me unable to open the door at all from the inside. I will be unable to get out of my vehicle in the winter and could be trapped in an accident or vehicle fire and unable to get out and help my children.

- Saint Cloud, MN, USA

problem #32

Aug 232016

Fusion

  • 78,000 miles
I parked my vehicle and went to open my doors and the driver and passenger sides doers would not open from the inside. I had to proceed to unlock the door manually and roll the window down, place my arm out the window to open the door from the outside. The passenger had to do the same for their door as well. We are both senior citizens with disabilities. Are there any recalls on this issue? I'm concerned for the safety and well being of me and any passengers that happen to be in the vehicle in the case of an accident where as I have to exit the vehicle in an emergency.

- Gulfport, MS, USA

problem #31

Jul 112016

Fusion

  • miles
Driver's side door handle can not open the door. The door locks work, the door opens from the outside, but not from the inside. The car was not in motion, first noticed in a parking lot.

- Enfield, CT, USA

problem #30

Jul 182016

Fusion

  • 81,000 miles
Takata recall my 2011 Ford Fusion has been the worse this week. I was taking a road trip to pick up my niece from basic training graduation, I was driving down a busy interstate going about 70mph, when all of a sudden my car decelerate while I was in the fast lane, the wrench light came on. The trouble I had trying to move my car over 3 lanes was very life threatening!! I thank god nothing happened, but I was so close to getting hit several times, I was in tears!! the only thing I could do was turn the car off and then restart it, the engine light stayed on. On my 10 hour adventure that day, this happened 8 different times. Apparently this issue is with the throttle body. This is pathetic of Ford to not get this fixed!

- Columbus, GA, USA

problem #29

Jul 052016

Fusion

  • 57,241 miles
Takata recall. I was unable to open driver's door from the inside. Took it to my Ford dealer. They found a broken inner door handle. I was parked when that happened. It cost me $217.83 to get it repaired. Isn't this a recall? if not, it should be!

- Gresham, OR, USA

problem #28

Apr 252016

Fusion

  • 64,200 miles
Squeaking noise coming from front axle (mostly on driver side) while driving and turning; sounds the most when outside temperature is higher (not so loud on cool days). Took it to dealer that sold the car (today 04/25/2016) to have suspension and power steering checked. I see online there are recalls on some Ford Fusion power steering? my VIN is not listed.

- Fort Pierce, FL, USA

problem #27

Feb 082016

Fusion

  • 101,000 miles
Hearing squeaks and creaks while driving over bumps and turning. Since standard ball joints are not used in tis model might be the 4 lower control arms and an expensive repair.

- Gardner, KS, USA

problem #26

Feb 122016

Fusion

  • 101,000 miles
Went to use car remote and did not work, bought another key and when my service tried to program it they found out the 15604 F module was bad. They call Ford and Ford told them it is back order all over the country. If they are replacing this many module then Ford has a problem with this part.

- Fort Wayne, IN, USA

Read the next 20 complaints »

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