CarComplaints.com Notes: The 2011 Fusion builds off the 2010's reputation. That's not a good thing.
The first thing that jumps out is the ridiculous amount of power steering complaints. It grinds, it squeals, and it eventually just fails.
And if losing power steering isn’t enough for you, how about a sudden loss of engine power? That combination is enough to achieve clunker status.
10.0
really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
4 / 0
Average Mileage:
76,215 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Recall code P0456 was repaired by dealer. Sent back to dealer to be told they gave me a faulty part. Code comes back on, so I sent car to different dealer for repair. It was repaired but now code cane back on for the 3rd time now. Code is on now after repaired a week ago. I was not given a loaner car and they had my car for a week. I do not want to keep going back and forth due to a recall
When my wife got in her car to go to work, the driver door would not latch. When pushing the door all the way to the closed position it appeared as if it was shut, but there was never any force holding the door in place. We managed to get the door to appear closed by me pushing it shut and her hitting the lock button from the inside. At this point, if she only pushed out a little bit on the door, it seemed the latch would hold. However, she told me it flung open when she made a right hand turn to drop it off at the mechanic's. this happened without warning. There has a never been any problem with the latch of the driver door. This vehicle was stationary when we discovered the issue.
Vehicle was in motion, driving to work in rain and wet road conditions. Depressed the brake pedal to slow the vehicle as it was traveling through an intersection with a puddle on the roadway. I felt the ABS engage and the brake pedal pulsate. The brake pedal pressure felt firm prior to the ABS engaging. Vehicle continued to remain in motion when I depressed the brake pedal again to slow the vehicle. This time the brake pedal felt soft and traveled to the floor board before the brakes began to slow the vehicle. The vehicles stopping distance increased significantly. I was able to drive to work and home, but the brake pedal continued to remain soft and did not engage brakes until reaching the floor. I checked for obvious leaks around the brake calibers, with none noted, and the brake fluid level was at the full level in the fluid reservoir. There are no indications of external leaking around the master cylinder. I have scheduled an appointment with the local Ford dealership to diagnose the problem. There are no warning lights, ABS or others, illuminated on the dashboard before, during or after the brakes became soft and less responsive. Originally suspected a master cylinder failure, but now suspect a ABS hydraulic control unit or module after reading about similar fault conditions on the internet. The vehicles brake fluid was serviced by Firestone about 45 days prior to this fault occurring. I am concerned about this fault because there was no warning of impending failure and the lack of a warning light indication with the fault still present is also troubling. I was able to avoid an accident because traffic was light at the time it had occurred and was able to reduce my speed and increase my following distance to compensate for the increased stopping distance.
There is delay is gear, harsh shifting from park and also while driving. Ford dealership fails to service airbag recall and throttle bottle recall. Ford says F635 transmission is 'service-free' and transmission fluid doesn't need replaced until 150K miles. At 140K now, my car's transmission is failing completely. Ever since first owning the Fusion, the car has rough and delayed shifting through park-reverse-neutral-drive-low and through drive gears 1-6. quite dangerous to have this occur when driving highway speeds through mountains. Ford is a criminal company - I want them to buy this junk of a car back from me. Absolute garbage company and garbage car.
- Des Moines, IA, USA
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2011 Ford Fusion owner: Possible weld issues on the lower control arms causing the noise concerns and require repair for the lower control arms from manufacturer. It may be the jounce bumper rubbing against dry strut plate causing an abrasion noise from the strut area - big assumption here. Noise happens in warmer months over 50 degrees and gets quiet on colder days. It also get quieter driving over 60 mph. Whatever it is, the swollen parts are extremely noisy, extremely, and concerning. From research, this issue maybe happening to 2006-2015 Ford Fusion vehicles. A few hundred Fusion owners have complained here about this same issue: Https://repairpal.com/squeaks-and-creaks-over-bumps-and-turning-235. It is costing hundreds of dollars for owners to attempt a fix with no results. I am writing as I would like results after owning my car 2 years with this horrible condition taking place. This is worth a recall. Thank you.
Driver's door does not open from inside. And power lock is stacked iin lock position. There is a recall exactly for this purpose on 2013-2017 Fusion with the same system than in my 2011 Fusion.
Drivers inside door handle broke and unable to exit. Required crawling over to passenger door. The outside handle opens. The inside door handle loose and unstable. My vehicle should have been included in recall model/year. The internet is flooded with same complaint problem of Ford Fusion 2009 2010 and 2011. Please my VIN car to recall. Injury to right knee when crawling over from driver door to passenger door.
While driving, at posted speed, 40mph....all at once, there was a complete loss of acceleration, a very rough idle to the engine and a wrench icon showed on the dash. I had to quickly pull off to the side of the road. I was able to turn the vehicle off and then when I started the vehicle again the problem seemed to reset and the wrench icon disappeared. I took the vehicle to local mechanic and their computer tools were not able to find anything wrong (codes with a diagnostic check). Car seemed to run fine for approximately the next 500 miles and then, while driving on a busier road at 65 mph, the vehicle did the exact same thing, again causing me to need to avoid an accident and pull to the side of the road. I, once again, was able to reset the system by turning the vehicle off and back on. I am very concerned about the safety of this issue and feel that I am now limited only to local travel.
The blower motor connector and blower motor resistor will melt with use, which causes smoking to come from the passenger side flood under the glove box. Is not safe and I have replaced 3 times since 2014. It can happen while sitting and driving, does not matter. I have reached out to Ford they must not care because I have been told its not their problem, or to get over it.
2011 Ford Fusion while driving the power steering now and advancetrak warnings came on. Took to shop and was told rack and pinion needs to be replaced. Wanted to charge me $3000; I pick up my car and it's been working but I am afraid after reading everyone else's issues that this is bad.
Faulty driver's side door latch will not open from the inside. The vehicle was parked. After climbing out the passenger side door and walking around the car the driver's door did open from the outside. Ford lists a recall for 2013-2014 Fusion, but not earlier years. An internet search shows I am not the only 2011 owner with this safety issue.
When closing the drivers side door it won't latch closed. The door bumps back without closing. It takes at least two attempts to close the door. This started when leaving the vehicle and trying to close the door. It takes several attempts to properly close the door from the inside. I have not driven the vehicle since this started.
Driver side door will not open from the inside it was like the door handle had broken on the inside. In order to open the door I have to press my unlock button and pull the outside door handle multiple times.
The interior door handle of my 2011 Ford Fusion will not open. Not only is this an inconvenience, it's also dangerous. In an accident every second counts. If you can't escape your vehicle the results could be fatal. I researched online and found that the door handle problem is prevalent with 2006-2012 Fusion, as evident by the number of complaints. There is even a work around trick posted. The service department at the autonation Ford westlake dealership quoted $212.59 to repair my handle. My intake representative quoted the cost of repair without even looking it up because he's processed so many, many repairs. The vehicle manufacturer should voluntarily issue a recall and repair the car
ABS module brake pattle goes all the way down Ford knows about it but won't recall it it is a safety issue they won't us too pay close to 1000 dollars to fix it an they knew about it I am looking to resolve this situation almost got in a rear end collision it was in san marcos Texas 8-15-2018
Driver's side inside door handle stopped working. Cannot get out using the drivers door. Must climb out passenger's side or roll down window and open from outside. Apparently this is a very very common problem. Why no recall? this is clearly a safety issue.
My wife upon returning home could not open the driver's door. I had to open from the outside of the car. I later read that this has happened to a number of people and one temporary solution is to roll down the window and open the door from the outside. I also have read that 2010, 2013 and 2014 Ford Fusion have been recalled for this problem but not 2011. I have however found that a number of owners of 2011 Fusion have also had this problem. Of course the car was out of gear, turned off, and stationary.
A D V E R T I S E M E N T S
- Cherry Hill, NJ, USA