CarComplaints.com Notes: The 2011 Fusion builds off the 2010's reputation. That's not a good thing.
The first thing that jumps out is the ridiculous amount of power steering complaints. It grinds, it squeals, and it eventually just fails.
And if losing power steering isn’t enough for you, how about a sudden loss of engine power? That combination is enough to achieve clunker status.
10.0
really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
3 / 0
Average Mileage:
88,663 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
ABS module brake pattle goes all the way down Ford knows about it but won't recall it it is a safety issue they won't us too pay close to 1000 dollars to fix it an they knew about it I am looking to resolve this situation almost got in a rear end collision it was in san marcos Texas 8-15-2018
Driver's side inside door handle stopped working. Cannot get out using the drivers door. Must climb out passenger's side or roll down window and open from outside. Apparently this is a very very common problem. Why no recall? this is clearly a safety issue.
My wife upon returning home could not open the driver's door. I had to open from the outside of the car. I later read that this has happened to a number of people and one temporary solution is to roll down the window and open the door from the outside. I also have read that 2010, 2013 and 2014 Ford Fusion have been recalled for this problem but not 2011. I have however found that a number of owners of 2011 Fusion have also had this problem. Of course the car was out of gear, turned off, and stationary.
Takata recall ac/heat continues to go out randomly. Ac/heat/defroster is not working. Have to manually lock each door upon exit of vehicle because automatic switch not working, the car shutdown and I cant enter the vehicle at times the key will not open my car door, I had to enter my car through the trunk at 3A. Engines problems, electrical problems, back tail/brake light continues to go out often, and other issues. Sometimes key wont turn in the ignition and brakes lock up.
- Memphis, TN, USA
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Engine light on, drove to Ford dealership and was advised due to work load they could not perform diagnostic scan and to return on Monday. Drove to private service mechanic, ran diagnostic, report scan code P1450 unable to bleed up tank. Replaced purge valve and message did not reappear. I was later informed there was a Ford safety recall 15S34 which I never received that was issued. I paid $223.70 for repair which would have been free at Ford dealer had I received notice.
Reported 04/15/17 NHTSA id # 10978640 driver side interior door handle broken. I paid $209.42 at Ford dealer to order and replace. The replaced door handle broke again on 02/24/18, not even 1 year later. Returned to dealer, advised that part # 6E5Z*5422601 is now in stock due to multiple replacements performed at dealership. Since there is a 2 year warranty on part, the replacement was no charge however would like NHTSA to investigate quality of part being installed.
Driver door inside handle inoperative. Unable to exit vehicle without opening driver side window and opening door. The same problem happened to my 2008 Fusion. This should be a recall notice from Ford and not normal wear and tear.
I was driving down the road and heard a loud startling explosion sound. The sound scared me and causing me to swerve. I pulled off on the shoulder and noticed that it was my sunroof glass that literally exlode. The glass was shattered and pushed up a bit. The sunroof was not engaged or being used at the time. I had just left work and was on a 2 lane highway. Thank goodness there were no other cars around when I swereved. The Ford dealership told me they won't fix it. Surprising to me being it's a Ford vehicle. I have an appt. With a body shop to see if they can fix it.
While driving the car, it shuts off. This happens without warning, loss of power steering, loss of everything. Turned off ignition and restarted. Took to dealership and was unable to duplicate the problem.
I was driving on freeway when I noticed a odor for about five minutes before it got worse, once I pulled over to check it and let the windows down the oder got stronger. I've had this happened a couple of times but didn't think it was my car.
I have been dealing with front end issues that have had my 2011 Ford Fusion in the shop 6 times for the front end allignment problems in the past 6 months. I have had the upper and lower control arms repaired and in less than 3 months ago, again I'm in need of a front end alignment the front toe is out again. I have not had any help getting to the bottom of these alignment issues.
My drivers side door latch broke, not allowing me to exit the car unless you put the window down prior to turning off the car. I had it repaired under my extened warrenty hawever that would have cost 126. This should be a recall
I was driving about to make a right turn when power steering assist fault displayed on the dashboard then my wheel was hard to turn... I pulled over to the gas station to get power steering fluid can't find the reservoir to add fluid called Ford dealership in stone wall to ask if this have anything to do with the recalls because I came in for my recalls that specified power steering he says that not the same problem I have..I want to know it he's correct also few months before this pulled into at gas station car will not shift to park had to manually put it in park once in park it will shift to reverse and drive but will not go in park what can that B", and is it something we need to pay to fix "
2011 Ford Fusion driver side door wont open from inside when stationary on 7/24/2017 out of nowhere the drivers side door would not open from the inside I have looked up this complaint and multiple people have reported the same issue with this model car. Ford did a recall for 2010 and 2013-2014 models but not for the 2011 models. When you go pull the door handle the door doesn't open and I have to roll the window down and open the door with the outside handle. I took it to the Ford dealership on 7/26/2017 to get fixed and the person that helped said they have seen this multiple other times with the same model vehicle. Why has this issue not been looked into? I'm requesting a refund of the amount of the bill which was $257 dollars, if I need to provided any additional information please email me.
The latch on the passenger side door will not function, causing the door to fly open when driving the vehicle. Even when closed and locked, when you open the drivers side door, the door unlocks an door opens. It is currently at Ford to be fixed. There has been previous recalls on the 2013 Fusion, and this car is not listed as a recall"?" seems like the same problem to me, and it is costly to fix! currently at the Ford dealership in Delaware.
When I turn or go over bumps the car makes a loud squeeking/grinding noise. This started to occur after my power steering assist was replaced a month ago. Several reviews also state this is a very expensive fix. My car only has 60K miles on it for a 2011. This is completely unacceptable!
A D V E R T I S E M E N T S
- Pharr, TX, USA