Print this page

CarComplaints.com Notes: The 2011 Fusion builds off the 2010's reputation. That's not a good thing.

The first thing that jumps out is the ridiculous amount of power steering complaints. It grinds, it squeals, and it eventually just fails.

And if losing power steering isn’t enough for you, how about a sudden loss of engine power? That combination is enough to achieve clunker status.

10.0

really awful
Crashes / Fires:
4 / 5
Injuries / Deaths:
5 / 0
Average Mileage:
55,224 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Ford Fusion electrical problems

electrical problem

Find something helpful? Spread the word.
Get notified about new defects, investigations, recalls & lawsuits for the 2011 Ford Fusion:

Unsubscribe any time. We don't sell/share your email.

2011 Ford Fusion Owner Comments (Page 9 of 10)

« Read the previous 20 complaints

problem #27

Jul 152013

Fusion 4-cyl

  • 59,000 miles

A D V E R T I S E M E N T S

While driving on a highway with a fair amount of traffic the gas pedal quit working then my car stalled out. This all happened very quickly. I was able to pull to side. I restarted the car merged back on highway and in 1/4 to 1/2 mile it did it again. Once again I was able to restart it and merged back into traffic hoping to make it to the next exit, but it did it again in less then 1/4 mile. I restarted it and stayed on the side of highway. It went into limp mode and I was able to get to a gas station at next exit. The car had stalled out a month or so prior but restarted and no other issues until this reported event. Also as we researched on line my car had the surges of power or lack thereof as mentioned on line. Note: I am a person without much mechanical knowledge and this was an extremely unsettling event. I do a lot of highway driving in my work including rush hour. I am well aware that my life could have easily ended that day or been severely changed. Please address this before someone's life is ended or severely changed!!

- Strongsville, OH, USA

problem #26

Jul 182013

Fusion 6-cyl

  • 33,000 miles
***note: This started in May 2013 happened 3 times. Dealership replace an intake sensor and then it happened again as listed below. This is putting me and my daughters in danger everytime this happens without prior warning. ---------------------------------------- July 19, 2013 @ 3:29 am: Without warning this time the "check engine" indicator came on, the car made a weird noise like a dying rumble/purring noise as it became silent and all power left. -she put the care in "P? park -started the engine and it acted normal -------------------------------------- July 19, 2013 @3:28 am: Without warning the ?throttle control/transmission? indicator lit up, the car became silent and all power left. -she put the care in ?P? park -started the engine and it acted normal ------------------------------------------- July 19, 2013 @ 1:20 am : without warning the ?throttle control/transmission? indicator lit up, the car became silent and all power left. -she put the care in ?P? park -started the engine and it acted normal ---------------------------------------------------------- July 18, 2013 @4:30 pm: Without warning the ?throttle control/transmission? indicator lit up, the car became silent and all power left. -she put the care in ?P? park ".I was in the back seat & instructed her what to do. -started the engine and it acted normal ***** Ford dealership service technicians could not find or duplicate the problem. The issue escalated to the Ford engineers. They determined that it was something like the massive intake air flow sensor and installed a new one ( Ford part: Fp 3L3Z-128579-ba sensor assy) June 13 just prior to my business trip on June 17,2013.

- Eugene, OR, USA

problem #25

Jul 152013

Fusion 6-cyl

  • 21,300 miles
Engine cut-off going at 5 mph. According to aamco code P2112 appeared on their reader. This code has to do with the throttle actuator control system. Took car to local Ford dealer and was told that the part, throttle body and motor asy., are on national back order. It took at two days or two weeks to receive the part. This is not acceptable; Ford and their dealers should have this part available immediately. Does someone need to have a serious or deadly accident before action is taken?

- Union, NJ, USA

problem #24

Jul 182011

Fusion 6-cyl

  • 8,000 miles

A D V E R T I S E M E N T S

Original incident occurred in June 2011. Vehicle lost all acceleration unexpectedly and was towed to dealership. Vehicle was only 6 months old and throttle body was replaced under warranty. Has subsequently happened two more times. The second time the dealership service could not recreate the problem. The third time was July 2013. Again vehicle was towed to dealership. Advised that it was again a failure of the throttle bottle. Part alone will be $400 to replace and will not be available for 10 days to 3 weeks. This will be the third throttle bottle on a car that is less than 3 years old. The failure poses a severe safety risk if occurs on high speed highway while in middle or left lanes.

- Batavia, OH, USA

problem #23

Jun 092013

Fusion 4-cyl

  • miles
Car is having a hard time cranking and idling high, power steering hard to move because of a power steering assist fault and the car is hard to steer it has done it 3 times. Once while driving and 2 other times while parked but car was hard to crank.

- Erwin, NC, USA

problem #22

Jul 032013

Fusion 4-cyl

  • 37,900 miles
I was driving my 2011 Ford Fusion S with a V4 engine on 07/03/2013 at approximately 19:15 in the evening. I was traveling on a slight incline on a two-lane road at a speed of approximately 50 M.P.H. when all of the sudden the car stalled and would not longer accelerate. I pulled off the road and the car began to shake and the transmission slipped while shifting down. I turned off the car and then turned it on again. I drove to my destination 2 hours away without further incident. I drove the car a second time and the incident did not recur. The third time I drove the car after the first incident, the problem occurred again, which was on 07/05/2013 at approximately 17:00. It occurred in the middle of an interstate and I had to pull to the side of the road by cutting across traffic without the ability to accelerate!!! I took the car to a Ford dealer and they diagnosed the problem as a faulty throttle control. I had to pay for the repair out of pocket because the warranty expired at 36,000 miles (my car has 38000 miles). This is a serious public safety concern. I have read that 2010 Ford Fusion also have a history of the same problem at about 2-3 years after purchase. I am grateful to have avoided a crash, but one could easily find themselves in a situation where they cannot accelerate because of this problem and end up seriously injured or dead because of a crash that it could cause. The car suddenly stops accelerating and this happens apparently at random, usually within 10-15 minutes of turning the car on.

- Lewis Center, OH, USA

problem #21

Jun 212013

Fusion 6-cyl

  • 37,000 miles

A D V E R T I S E M E N T S

2011 Fusion w/ 3.0 liter 6cyl. While traveling at approximately 50 mph the engine suddenly bogged down. I pressed the gas pedal and nothing happened. I was able to pull over to the side and the engine was still running. A wrench light came on. I put the car in park and tried the gas pedal again with no response. I turned the engine off, waited a few seconds, then turned it back on. I was able to drive home, then to the Ford dealership with no incident. I was told that the problem was the throttle body which is on national back order. Ford would not cover the repair even though car was just over the warranty mileage limit. I found out that the NHTSA started an investigation on this issue in February 2013 and Ford is aware of the multiple complaints of this same problem. I was lucky no truck was behind me since my car slowed quickly and suddenly with no warning. The internet is filled with complaints of this same issue. Please do something before someone is killed!

- Schererville, IN, USA

problem #20

Jun 142013

Fusion 4-cyl

  • 39,000 miles
I was driving on the freeway at 65mph during heavy afternoon traffic when my car all of a sudden died and I had to quickly veer off to the service lane dodging honking, angry drivers nearly almost getting hit by one. Luckily an accident was diverted by smart driving by me. After coasting to a stop, I turned the car off and turned it back on. Thinking it was a minor hiccup, I drove back onto the road. After 10 miles the incident happened again and nearly another brush with death/accident, I got off the freeway and drove slowly all the way home which it died 2 more times.

- Dallas, TX, USA

problem #19

Feb 072013

Fusion 6-cyl

  • 38,281 miles
On the morning of February 7th 2013, I noticed the vehicle's acceleration and deceleration was ridged and jumpy. Prior to this problem, the vehicle has shut off randomly approximately three times while in drive and in motion. This prompted me to bring the vehicle in for maintenance at a Ford dealer auto center. They determined the power takeoff unit and drive shaft were faulty, replaced both parts and returned the vehicle to me on February 15th 2013. On March 18th 2013, the vehicle shut off again while driving at highway speeds on a busy road, forcing me to navigate cautiously to a shoulder. The engine light and wrench light were illuminated this time. I shut the vehicle off, waited 5 minutes, and restarted. The engine light remained on and the vehicle was drivable. I quickly returned the vehicle to the previous Ford auto center, in which they discovered the throttle body was faulty. They replaced the throttle body and returned the car to me on March 21st 2013. On March 22nd 2013, the engine cover fell off while the car was in motion, I immediately returned vehicle to the previous Ford auto center, they replaced with new engine cover. As of today, the vehicle is again showing hesitation at acceleration and deceleration, RPM dash meter needle bounces plus minus 500rpms during acceleration and deceleration. Breaking is not smooth or instant, the vehicle tends to jump during breaking. At coasting speeds, the vehicle also jumps. These are similar problems that occurred prior to the vehicle spontaneously shutting off. This problem is alarming and an extreme safety hazard to yourself and others around you, notably at high highway speeds. Ford has been presented with the issue and has claimed that the issues are all unrelated, even though the vehicle shuts off each time. I am concerned for my safety and the safety of others driving this model, 2011 Ford Fusion sel AWD.

- Gainesville, VA, USA

problem #18

Mar 292013

Fusion 4-cyl

  • 50,000 miles
The contact owns a 2011 Ford Fusion. The contact stated that after starting the vehicle, the air conditioning system failed. The vehicle was not repaired and the manufacturer was not notified of the failure. The approximate failure mileage was 50,000.

- Douglasville, GA, USA

problem #17

Apr 252013

Fusion 6-cyl

  • 18,200 miles

A D V E R T I S E M E N T S

Was driving 2011 Ford Fusion then shut down to idle, no power, almost got re ended, pulled over and put in park turned off and restarted problem was gone but recurred less than 2 tenths of mile. Repeated steps with caution floored gas peddle but still happen. Autozone checked it and cleared the computer. Happen right away after leaving. Called Ford could not repair because no codes. Problem came back 5 days later. At intersection light change green car did same thing, stuck in middle on intersection. Put in park and restart was hard to start. Red light now just got out of traffic way. Car is at Ford now. This is a very bad safety feature and will cause an accident sooner or later. Ford said they have had a few problems but no recall.

- Johnson City, TN, USA

problem #16

Apr 072013

Fusion

  • 34,700 miles
As we were driving in the freeway at about 70 mph on April 7th 2013, the car lost power and stalled out in the middle lane of the freeway. At that exact moment the car felt like it jerked hard and then stalled and the light with the wrench symbol came on in the dashboard. Then it immediately disappeared after being on when the car jerked and stalled. Manage to put hazzard lights on and make it safely to the freeway shoulder where the car after a couple of minutes trying and waiting started again as if nothing happened. After turning the car off the car would not turn back on and sounded like the engine was struggling to keep up after the car was jump started. The car then was making sounds in the engine bay and managed to make it to a gas station couple feet away and the car died again after turning it off to refuel once again had to get the car jump started. Car once again started to feel and sound as if it was struggling to stay stable. Had the car towed the next morning to local Ford dealership where they replaced the battery and install a new throttle box. Computer code at dealership determined cause of problem was due to faulty throttle box.

- Vista, CA, USA

problem #15

Jan 312013

Fusion

  • 21,500 miles
Car bucked then completely died (in the middle of the street)! lights that came on: Stop safely now, wrench, engine, triangle with exclamation point. Took a few times to start back up. Took it to the dealer and they said they did not have a code but did not find anything wrong. A few days later, it happened again. This time in the middle of the intersection! ( same codes) brought it to dealer again, this time apparently they found the code. The dealer said gas was going in the wrong place and replaced a valve. It has since happened more than five times, all happening at less than 5 mph when starting after a stop. Currently with another Ford dealership (given the previous one cracked the windshield but claimed it was already there, not to mention the poor service to the car). This latest incident we had the car towed. This was at the recommendation of the Ford regional representative who has been extremely helpful. (by the way, this Fusion is a hybrid.) currently waiting for diagnosis.

- Portsmouth , NH, USA

problem #14

Nov 242012

Fusion

  • 8,000 miles
At sometime, after car was shut off, the driver, passenger windows and sun roof opened. This has happened 6 times.

- Council Bluffs, IA, USA

problem #13

Dec 192012

Fusion 6-cyl

  • 30,000 miles
I have now twice experienced the same problem described in the news articles from this date regarding engine stall. The first occasion, the vehicle was driving on a surface street at approximately 40 mph when it suddenly stalled. The second occasion was while I was trying to enter a freeway at between 50-55 mph. After the engine was turned off for a minute, the vehicle started working again properly.

- Garden Grove, CA, USA

problem #12

Sep 022011

Fusion 6-cyl

  • 7,581 miles
This happened sometime back, however it could be related to your current investigations. When I had approx 1900 miles on the car and while I was going around 70 mph, the car went into limp mode and I lost all throttle control. After nearly getting hit from behind from a truck (cause I lost speed), I managed to pull over to safety and saw I had no throttle response. I turned off the car, and then turned it back on to find it out it wouldn't start. So I turned it off once again, waited 20 or so seconds, and turned the car back on and proceeded to work. Later on that night, I pulled the codes off the system and kept them as pictures (P2104 and P2112) just in case the codes cleared (cold cycle). Sure enough I go to the dealer the next day, no codes found and there is nothing they (Ford) can do. I showed them the pictures, however I was still turned away. Later on at around 7500 miles, this happened again and this time I was close enough to the dealer to run the codes. They performed tsb 11-4-23 on the engine throttle body and ECU, and installed a new wiring harness. Little did I know at the time, but this states that under rare conditions the engine will emit those codes while the wipers are on.

- Bayonne, NJ, USA

problem #11

Jan 072013

Fusion 6-cyl

  • 45,000 miles
I bought this 2011 Ford Fusion at 40,000 miles and since it has been at 45,000 miles I been having stalling and idle problems. I thought I was going crazy until I seen an article in the news today. My car has stalled on the hwy to where on numerous occasions I have almost been hit. I have had to pull over and restart it. I also see the wrench when it happens. I also have been sitting still at lights to where my car would idle up real fast. My car also pops and gets stuck when I change gears. I hate this car. I just pray something gets done before someone really gets hurt including myself....

- Blue Springs, MO, USA

problem #10

Jun 012012

Fusion 4-cyl

  • 29,000 miles
2011 Ford Fusion -while driving on the interstate at 70 mph, vehicle suddenly lost acceleration, tachometer started going up and down, traction light came on, fuel gage going up and down, a lock light was illuminated, bells were going off and car began to de-accelerate. When I pulled the car to the shoulder turned the car off and back on the problem continued. I immediately drove to the Ford dealer which was close by at the time and had the manager view what was happening. He pulled the car into the shop, shut off the engine and it never restarted. This could have caused a serious accident if I was not able to react as quickly as I did. The car has only 37000 miles. This problem has been intermittently occurring in this vehicle for a year now. The car is not safe! when is Ford going to recall this car!!!

- South Rockwood, MI, USA

problem #9

Apr 032012

Fusion 6-cyl

  • 9,000 miles
I bought my car on December, 2011. 1st problem was the dashboard turning off for no reason. The 2nd problem is life threatening. I am driving down the road and out of no where the dash board lights up, the readers go crazy, and my car will decelerate to 25mph and will not go over that speed. Every time I have had to pull over and when I do the car shakes. I turned my car off and when I turn it back on its like it never happened. No lights stay on and the car drives like a champ. It does it at random times, and random speeds. I took the car to a Ford dealership in May 2012 and they could not find a problem with it. This happened 3 times and in August I took the car in twice, the first time nothing was found, the second time they change the throttle body on it. Problem fixed right?? not even close. In November it did it again. I called the dealer but they could not see my car for a few days and didn't have any loaner vehicles. The car then began to randomly jerk at a stop lights or when I changed gears. This week the flare up happened again but this time the car jerked when I put it in drive and the engine light and wrench light both turned on. I continued to drive and right when I started going up a hill the dashboard lit up, the readers went crazy and my car started rolling backwards. I was able to break but when I pushed on the gas the car barely crept up the hill. The wrench light then turned off but the engine light stayed on. The next morning I took it to the dealer. When I took it in the engine light was on but when they checked it the engine light was off and there were no codes on the computer. I am scared of the car I am driving. I know the car has a problem and so does the dealer but they just can't figure out what the problem is. I called Ford but all they said was that they were working with the dealer. I am paying for a car I can't drive.

- Killeen, TX, USA

problem #8

Oct 162012

Fusion

  • 56,625 miles
The contact owns a 2011 Ford Fusion. The contact stated that while traveling 35 mph, the power steering and traction warning lights illuminated. The contact merged to the side of the road where the vehicle was restarted. Upon restarting, the vehicle became difficult to steer. The vehicle was able to be driven to the contact's home and was later taken to a dealer where it was determined that the computer needed to be reset. The vehicle was not repaired. The manufacturer was not contacted about the issue. The failure mileage was 56,625 and the current mileage was 56,708. The VIN was not available.

- Tullahoma, TN, USA

Read the next 7 complaints »

Not what you are looking for?