CarComplaints.com Notes: The 2011 Fusion builds off the 2010's reputation. That's not a good thing.
The first thing that jumps out is the ridiculous amount of power steering complaints. It grinds, it squeals, and it eventually just fails.
And if losing power steering isn’t enough for you, how about a sudden loss of engine power? That combination is enough to achieve clunker status.
10.0
really awful
Crashes / Fires:
4 / 5
Injuries / Deaths:
5 / 0
Average Mileage:
55,224 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The fan blower to the air condition failed to work after a short park. The dealership told me the wire and resister had burned, did not know which happened first. I was told it could cause a fire so the parts were disconnected. Until new parts were installed. My concern is this vehicle was parked in my garage and this could have been a much bigger problem. I also am concerned that I am not the only one. Why should this happen to a car less than 2 years old.
The contact owns a 2011 Ford Fusion. The contact stated that the icons and buttons that were used for turning on the air conditioning, heat, radio and other components was too hard to reach. In addition, the contact stated that it would be hard to see the buttons for senior citizens. The contact would for the vehicle design to be changed with senior citizens in mind. The manufacturer was not made aware of the failure. The current mileage was 6,000 the failure mileage was unavailable. Updated 09/05/12
Vehicle lost power. Trouble light was a wrench. Turned ignition off and restarted ok. The next day the same thing happened. Oddly both times this occurred after making a right turn.
On September 15, 2011 I was driving my 5 month old 2011 Ford Fusion hybrid with 5700 miles on it when a brake warning light came on and a warning tone sounded in my vehicle. I pulled over and stopped the vehicle. I called walker Ford in clearwater and they said it probably was only a defective rear brake light and bring it in when you have time. I restarted my vehicle and the warning light and tone were gone. I continued driving home and when I was almost home, the brake warning light came on again and so did the warning tone. But this time I noticed my estimated miles per gallon on the onboard computer system was going up and down and the vehicle no longer went into the electric hybrid mode. I called walker Ford and told them I was going to bring the vehicle in on the morning of September 16th. I brought it in and all day long they troubleshoot it and walker Ford could not figure out what was wrong with it. They put a call into the Ford technician hotline to find out what was wrong with the vehicle. At the end of the day they did not hear back from the hotline and I needed a vehicle to get home. Walker Ford wanted to give my vehicle back to me to drive home and use over the weekend. I refused saying that the manual said to bring the vehicle in for service for the brake warning light and the electric/hybrid system not working. Nothing in the manual said to continue driving the vehicle. So walker Ford finally gave me a loaner to drive. Monday September 19th they got an answer from the hotline and it said a vacuum hose/assembly was bad and they put one on order. The next day the part was not delivered but a notice that the part was not available but back ordered and it would become available sometime around October 14th. I contacted Ford customer service and made a complaint case # [xxx]. information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
- Trinity, FL, USA
Search CarComplaints.com for these popular complaint phrases...
The windows and sun roof on my Ford Fusion 2011 opens on their own when no one is around the car. My car was 200 miles away from me and friend found windows and sunroof opened. Had to make trip to car in order to close windows. Ford dealer said that this could not possibly happen even though the Taurus had the same problem.
The contact owns a 2011 Ford Fusion. The contact stated that he was unable to tow the vehicle without the battery going dead. The dealer advised the contact to connect a battery disconnect however, when the battery disconnect was added, the vehicle being towed had no auxiliary brakes. The dealer also advised the contact to disconnect some fuses underneath the vehicle but due to the contact's physical condition it was impossible. The manufacturer was made aware of the failure. The current and failure mileages were 4,006. Updated 07/20/11 updated 01/30/12
A D V E R T I S E M E N T S
- Lake City, FL, USA