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CarComplaints.com Notes: The 2011 Fusion builds off the 2010's reputation. That's not a good thing.

The first thing that jumps out is the ridiculous amount of power steering complaints. It grinds, it squeals, and it eventually just fails.

And if losing power steering isn’t enough for you, how about a sudden loss of engine power? That combination is enough to achieve clunker status.

10.0

really awful
Crashes / Fires:
4 / 5
Injuries / Deaths:
5 / 0
Average Mileage:
55,224 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Ford Fusion electrical problems

electrical problem

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2011 Ford Fusion Owner Comments (Page 8 of 10)

« Read the previous 20 complaints

problem #47

Sep 152013

Fusion

  • 34,000 miles

A D V E R T I S E M E N T S

On September 15, 2013 I was driving on a major surface street at approximately 35 miles per hour when the car just stopped working. Completely powerless. I saw two lights on the dashboard: The battery and the oil. There may have been more but I was more focused on safety and oncoming traffic than the lights on the dash. I decided not to take a chance of getting rear ended (injured or killed) so at the first big break in traffic I safely exited the vehicle and walked over to the sidewalk (one lane over). A local apartment resident saw the incident and grabbed a safety cone to put behind my car as a warning. Thankfully there were no accidents but there were some close calls and last minute lane changes as drivers came upon my car. I called Ford roadside assistance and they sent a tow truck to get the vehicle. It started up perfectly for the driver, but I had it towed anyway. It has been at the dealer for two days. They have been unable to duplicate the situation and have received no "codes" to indicate a problem with the vehicle. They have called Ford to ask for assistance and Ford has asked them questions regarding lights going on, my speed at the time of the incident, how far I had been driving the car before the incident, etc. This is the second time I have had a problem with my 2011 Fusion completely failing. The first time was in September 2012 when the throttle failed on the freeway. It was supposedly fixed. This time the lost of power did not feel like the throttle. It just stopped working. Had power. Didn't have power. I am extremely concerned that the dealer will find nothing wrong with the vehicle and it will be returned to me in an unsafe condition. Others have reported this and similar issues. Please get these vehicles recalled before someone loses a life.

- Santa Ana, CA, USA

problem #46

Mar 052013

Fusion

  • 37,245 miles
Car dies while driving, surges at times, had been happening on and off. Died part way through a large intersection on 7-13-13, luckily I just avoided a collision. It would start and go a few feet, then surge and die. Called crater lake Ford in medford, or, they stated very busy that day and had not heard of the symptoms I described. Placed a call to dave's import service they said they would look at the car. Within 45 min they had diagnosed failed throttle body.

- Medford, OR, USA

problem #45

Sep 112013

Fusion 4-cyl

  • 60,250 miles
My wife was driving down the highway and the engine bucked and seemed to stall, then recovered. The previous week it had stalled completely. Shortly after it stalled while I was driving it again and did not recover.

- Madison, CT, USA

problem #44

Aug 022013

Fusion 4-cyl

  • 60,100 miles

A D V E R T I S E M E N T S

Drove a mile from our home to pick up pizza. Went into the shop for about 5 minutes, came out and started the car. Backed out of the space and pulled across a divided road to head home and the car sputtered and lost power so that I had to pull over to the side. The check engine light was lit. I shut down the car and it started right up and the check engine light was clear. It repeated this issue again about 1 week later on the highway for my wife though recovered. Then again for me while accelerating up a state route but did not recover.

- Madison, CT, USA

problem #43

Aug 102013

Fusion 4-cyl

  • 60,300 miles
I left from my home in the early afternoon. The car had not been used since the previous evening. About 2 miles from my house I got onto a state route and started to go up a slight hill. I had accelerated up to approximately 45 mph and the engine started running really rough, then stalled. The check engine light lit up. It seemed to go down to idle with no response from engine while pushing the pedal. I glided to the side of the road and crested the hill, then let the engine sputter at around idle as I was able to put it in neutral and let gravity take me to the bottom of the hill where I could glide around the corner into a safe parking lot. I shut the car down, waited a minute and it started back up as though nothing had happened. The check engine light was clear. I have not tried to check to see if it stored any codes yet. I had experienced 2 previous events in the previous 2 weeks with this car. The car has been serviced regularly.

- Madison, CT, USA

problem #42

Sep 122013

Fusion 6-cyl

  • 34,194 miles
I have been sensing a surge in engine power for several months in my 2011 Fusion. I suspected a throttle body problem and googled for information. I found all of the information on the NHTSA website about throttle body problems for this car as well as information in other forums. It was a good thing as I was prepared for what happened today. I had just left my house when the dreaded (and expected) loss of engine power with the wrench light being illuminated. I experienced the same symptoms reported by so many complaints logged for this issue: Loss of power, rough idle, just enough power to barely move the car, certainly not enough to limp anywhere, much less home, even though the engine was in "limp home" mode. I had my code scanner with me and was able to retrieve the P2111 (throttle stuck open) code before I restarted the car to restore full power. This only worked enough to get the car turned around when limp home was triggered again. I restarted again and was able to get within a block of my house when limp home triggered once more. The third time I was able to get to my house. I called the dealer and then roadside assistance to get my car towed to the local Ford dealer after verifying that they had a throttle body in stock. The car was towed there and a defective throttle body was diagnosed and replaced. This is not a case of if the failure will happen, but rather when. I was fully expecting it any day and sure enough, it happened. I was extremely fortunate as I was less than a mile from home, knew what to expect and how to deal with it, and my car was still in warranty, but only by 1,806 miles! any other situation would have resulted in me being in a very dangerous predicament with a car that was basically dead in the water. I was almost to the point of purchasing a new throttle body on my own in the interest of being proactive rather than being stranded.

- Little Rock, AR, USA

problem #41

Aug 282013

Fusion 4-cyl

  • 55,000 miles

A D V E R T I S E M E N T S

Car experienced a sudden loss of power during acceleration from a stop sign. Lost 99% of power and missed heavily. Nearly rear-ended. Pulled over, turned car off, waited a few minutes and restarted the car. Ran fine. Drove approximately 15 miles and 25 minutes before parking the car; problem did not recur. Drove approximately 20 miles and 30 minutes to dealership; problem did not recur. Dealership diagnosed the problem the same as many of the complaints on this website - the throttle body actuator is sticking. $400 repair. Information online indicates that this is a new throttle design by Ford, so in essence, Ford is experimenting on my dime. Not acceptable.

- Strasburg, VA, USA

problem #40

Aug 252013

Fusion 4-cyl

  • 36,500 miles
The engine shook violently. The wrench light and check engine light suddenly appeared. The speed of the car went from 45 mph to 0 in an instant. Then the entire car powered off. I managed to pull over to the shoulder as this happened and not being able to accelerate at all. I turned the car on again with keys in ignition. Started to drive and the same series of events happened again and my car completely powered off. I got my car towed to Ford malcolm cunningham on 8/26/13. They confirmed it was the throttle body that caused the issues. I purchased extended warranty on my car which only covered the actual part and not the labor to replace the throttle body. The dealership service rep, [xxx], said that they recommended I also flush the engine because they have seen this is related to the throttle body issue. She also said the throttle body issue is a common problem with Fusion and escapes, as she had another person in there for the same issue on an escape. Ford needs to realize this is extremely unsafe and issue a recall asap! I cannot believe my car is practically new and I'm out of pocket $400, while Ford doesn't take any responsibility. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Sandy Springs, GA, USA

problem #39

Aug 062013

Fusion 4-cyl

  • 78,052 miles
Three issues have arisen in the last month: 1) while slowing down to turn a corner, to stop or after a stop and starting to accelerate, my car stalls 2) at a stop light, my car jumps - will intermittently stall when going to accelerate 3) after putting gas in the tank it is very difficult to turn over.

- Hoschton, GA, USA

problem #38

Aug 082013

Fusion 4-cyl

  • 56,752 miles
I was driving with my daughters in the car in the middle lane of a 3 lane highway. I was traveling the speed limit, at or around 55 mph, when all of a sudden the car went limp. There was no acceleration and the car immediately began to coast. A wrench light and the engine light went on. With no ability to speed up, I had to navigate through two lanes of high speed traffic with a paralyzed car to get me and my children to safety. Luckily, I was able to do so. The dealership informed me that this doesn't happen very often, and that unfortunately, this repair would not be covered under the power train. They ordered and replaced the throttle body. Upon investigating this issue online, I was shocked to discover that this problem is so prevalent. The fact that Ford is covering this up and pushing the costs on to its customers is frustrating (more than $1300 in my case), but the fact that they are willing to risk the lives of these very same customers is downright disturbing. There should be an immediate recall on all the cars affected by this throttle body issue, as well as a full reimbursement for all those who have had to suffer through this already.

- Englewood, NJ, USA

problem #37

Aug 022013

Fusion 4-cyl

  • 45,500 miles

A D V E R T I S E M E N T S

Dash board reports power steering assist fault. Difficulty steering. Drive to parking place. Turn car off. Two hours later return to car. Turn on car and the power steering is ok. Second fault at 46045 miles. Car was parked. Turn car on. Power steering assist fault. Turn car off. Turn car on. Power steering ok.

- Concord, MA, USA

problem #36

Jul 132013

Fusion 4-cyl

  • 24,000 miles
Went to start car and it would not start. Ford roadside towed it the next day. After trying various things for 3 weeks Ford engineering called to tell me it was due to a lightning strike. Insurance believes it is a warranty claim as the car is still under warranty; Ford will not honor this as a warranty claim. No one at Ford has been able to give me a cost for repairs already attempted or for further repairs to make the car work normally again. I feel there is a deeper electrical issue with the car, but Ford is claiming there is nothing in the car that could supply this kind of electricity to fry several modules, fuses, and light bulbs. Worried about a bigger issue which is not being diagnosed and fixed properly. Could be a safety hazard.

- Cherry Hill, NJ, USA

problem #35

Aug 012013

Fusion 6-cyl

  • 36,700 miles
While driving at 60 mph on the highway, vehicle appeared to "stall" causing a sudden loss of acceleration. This occurred on three separate occasions in the past week. Vehicle malfunction caused vehicle to enter "limp" mode.

- Philadelphia, PA, USA

problem #34

Aug 042013

Fusion 6-cyl

  • 55,131 miles
Driving 45mph on state road 45 in southern Indiana, which is very curvy. Let off gas, then when I went to accelerate, pedal went completely to the floor. Car then started sputtering. No acceleration at all. Finally got car off of state highway. Car never completely died, just absolutely no acceleration, throttle body sensor bad! this is a safety issue! had I been going faster and vehicles behind me, there would have been a major accident. Cost $580 to repair on a 2011 car! according to the Ford technician that repaired my car, they have replaced several in the last 6 months! very disappointing for Ford not to recall sure a important repair!

- Unionville, IN, USA

problem #33

Jun 012013

Fusion 4-cyl

  • 41,800 miles
My wife was driving her car when the check engine light came on, it reduced engine power and would not accelerate. She turned it off, then restarted it. She drove home with no further incident. This was June 1st. It happened a few more time through June and July and we had a competent mechanic clean the throttle body after the code he scanned said throttle body was stuck closed/stuck open. This did not fix the problem. On the way home from dinner with my family on August 3, we made a turn across two lanes of traffic. In the middle of the turn, the wrench light came on, car lost power, and we were essentially dead in the water while making a turn. The vehicle coming down the lane happened to see us in the middle of the road. Had they not braked, we would have been T-boned. It happened the next day on the interstate. Not very confidence inspiring to travel at 70mph, then have your car not go over 900 RPM. Look for a shoulder very quickly. In all instances, car goes to reduced engine power (which limits it to 900 RPM). At a stop light, the idle is very erratic going from 1000 RPM down to about 400.

- Hephzibah, GA, USA

problem #32

Aug 012013

Fusion 6-cyl

  • 17,625 miles
While driving my car to work, I was on the highway and the car suddenly lost power and the engine stalled. I had to pull over twice on the way to work while navigating interstate traffic. My car engine stalled and I had to pull over - I took it to the dealer on Friday and they took care of it really fast, but it appears that they have knowledge of it happening alot. This is a major safety issue for me, as I have to travel interstate every day.. it is unnerving that when driving 55-65 mph, the wrench light comes on and the accelerator pedal becomes unresponsive. The engine was turned off and upon restarting, resumed normally. Just a very basic google search, it seems that this is a very common problem and need a recall notice.

- Council Bluffs, IA, USA

problem #31

Aug 012013

Fusion

  • 38,642 miles
While driving in heavy traffic on interstate, engine began to loose power and as my speed decreased I pulled off the highway and though engine remained running and intermittently coughed or vibrated, I turned the ignition off and called for a tow truck. During slow down, dash warning lights displayed a wrench and also possibly a wiggly line symbols. While driving before trouble started I attempted to cut back my speed by pressing the minus set button on the cruise control several times, but not consecutively. Incident occurred shortly after I decreased my speed with above action. This incident left us in a dangerous spot in the breakdown lane while high speed heavy traffic passed close by unabated. Following computer analysis Ford dealer replaced electronic throttle body. When I googled above Ford part I discovered a growing history of above trouble but so far, no recall issued to date. Real danger while operating a vehicle is indicated.

- Saratoga Springs, NY, USA

problem #30

Aug 022013

Fusion 6-cyl

  • 13,750 miles
Vehicle lost engine power and would not accelerate. Vehicle was maneuvered to the road side where it was shut off for 1 minute. Upon restart, vehicle drove and accelerated normally. After driving for 5 minutes, vehicle again lost engine power and would not accelerate. Vehicle was again maneuvered to the road side and shut off for 1 minute. Upon restart, vehicle drove and accelerated normally. Condition was experienced three times the same day. ECU stored code for throttle control system.

- Nashville, TN, USA

problem #29

Jul 242013

Fusion 4-cyl

  • 69,000 miles
Auto suddenly slowed down, became jerky, and had minimum response gsa pedal pressure. I pulled over, shut off the engine, restarted the engine and was able to continues driving. Ford dealer performed ids test, no codes, ran pinpoint tests by symptom. Test etb. Failed. Replaced electronic throttle body, cleared kam and road test. Total cost $433.

- Chelmsford, MA, USA

problem #28

Jul 112013

Fusion

  • 52,000 miles
I wanted to contact you about a serious safety issue in my 2011 Ford Fusion. I took it in for service in January 2013 and was told that the throttle body needed replaced after my car stalled a few times. I was told then the throttle body was backordered. I tried again in June and was told that this is a common problem and they are still backordered. After that, I was told that I could simply take the key out and put it back in after it stalled and it would be fine. And they were backordered from Ford. On July 11th, the car stalled at the corner of I-70 and I-270 in columbus while traveling at 65mph. I pulled off to the side of the road and reset the car. While trying to get off the road, I went off the road to avoid any other cars as their was construction and no shoulder. After restarting it, I got back onto the road and the car stalled and I wasn't able to make it back off the road and nearly was hit by a semi from behind. The car stalled a minimum of ten times during rush hour.

- Hilliard, OH, USA

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