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CarComplaints.com Notes: Ford significantly updated the Fusion for the 2010 model year. We wish they hadn't

Throttle body issues have led to a ton of reports about a sudden deceleration and loss of power while driving. Ford issued a “customer satisfaction program” in March 2014 that, unsurprisingly, has left very few customers satisfied.

2010 is also the year we started seeing complaints about the power steering failing. Throttle and steering failure? Yeah, that’s why this is a clunker.

10.0

really awful
Crashes / Fires:
31 / 1
Injuries / Deaths:
18 / 0
Average Mileage:
89,927 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2010 Ford Fusion steering problems

steering problem

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2010 Ford Fusion Owner Comments (Page 49 of 80)

« Read the previous 20 complaints

problem #636

Aug 102016

Fusion

  • 130,477 miles

A D V E R T I S E M E N T S

The contact owns a 2010 Ford Fusion. While driving approximately 65 mph, the tire pressure warning indicator illuminated and the vehicle shifted to the left and jerked. The warning advance service track illuminated to "service power steering now". in addition, the steering wheel became difficult to maneuver. The contact coasted the vehicle to the side of the road. The vehicle was towed to the contact's residence and later to the dealer where it was diagnosed that the electrical power steering failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 130,477.

- Clarksboro, NJ, USA

problem #635

Mar 222017

Fusion

  • 120,000 miles
The contact owns a 2010 Ford Fusion. While driving 35 mph, the power steering failed without warning. The dealer replaced the power steering gear assembly and the power steering rack, but the failure recurred. The manufacturer was made aware of the failure. The failure mileage was 120,000.

- Toventry, RI, USA

problem #634

Mar 102017

Fusion

  • 819,719 miles
After driving in dallas thx, I drove home on highway 183. Once I got off 183 in turned to the street in my neighborhood where kids after school were playing outside and my kids. I turned into my driveway but as I was still driving all steering was lost as soon as I straightened it. If I hadn't went home and was still driving I could of really hurt someone or kids or myself really bad or caused a death!

- Irving, TX, USA

problem #633

Feb 272017

Fusion

  • 101,000 miles

A D V E R T I S E M E N T S

The contact owns a 2010 Ford Fusion. While the contact's daughter was driving at an unknown speed, the power steering failed and the power assist warning indicator illuminated. The vehicle was taken to the dealer where it was diagnosed that the power steering gear failed and needed to be replaced. The vehicle was repaired. The VIN was not included in NHTSA campaign number: 15V340000 (steering). The manufacturer was made aware of the failure. The failure mileage was approximately 101,000.

- Port St Lucie, FL, USA

problem #632

Jan 112017

Fusion

  • miles
My power assist unit has went totally out, have made numerous contacts with dealer and Ford with no help, however I work with someone who just had their 2010 Fusion power assist replaced by recall and his was not out! I am still driving with absolutely no power steering at all!

- Massillon, OH, USA

problem #631

Jan 112017

Fusion

  • 183,000 miles
Power steering assist is lost on a regular basis. The problem can be alleviated most of the time by turning the ignition off and then restarting the car. Sometimes it may take repeating this process multiple times. Luckily the power steering assist has never stopped working while the vehicle was in motion.

- Newport, TN, USA

problem #630

Mar 092017

Fusion

  • 110,000 miles

A D V E R T I S E M E N T S

My daughter was driving and the steering wheel locked up with powerassist error code. This happened in 2014. There was a recall but it applied only to years 2011-2012. I had to spend $2000 to have the it replaced. It happened again last week(safety concern). The dealership said it was a software glitch. They reset the code($400) but it locked up again yeterday. Problem not fixed. I think I have a lemon. Not happy with response as this is a major safety concern with steering wheel locking up. I do not have another $2000 to spend

- Solon, OH, USA

problem #629

Mar 142017

Fusion

  • 112,000 miles
The electric power steering system (epas) has failed and I can no longer turn my steering wheel. Ford states that in the case of this issue, the car can be manually turned, but this is not the case. The steering wheel without electric power steering is impossible to turn unless super human strength. If this system would have failed on me at high speeds, I would have crashed and could have died or even killed others. This system needs to be recalled by Ford immediately. Ford has already recalled their gen 1 epas system on 2011 Ford vehicles but this same system has been manufactured since 2008 and is equipped in my 2010 Ford Fusion. This recall should cover all vehicles that are equipped with the gen 1 epas system for safety reasons. The system failed on me as I was driving home on city streets (moderate speed). The steering become extremely stiff and hard to stay in my lane.

- Columbus, NE, USA

problem #628

Mar 132017

Fusion

  • 79,000 miles
I was on my way home turning on a city street when suddenly the vehicle loss electrical power steering (eps) making extremely difficult to steer and turn, I went off the road but was able to avoid accident. ABS, traction light, brake light appeared on dash and advanctrac message in the instrument panel cluster. I drove home without any power steering and have not driven the vehicle since, to avoid further accident/damage. I started to research the problem only to find out many others had experienced this same problem with their 2010 Ford Fusion.

- San Fidel, NM, USA

problem #627

Mar 102017

Fusion

  • 88,000 miles
2010 Ford Fusion idler pulley bolt sheered off along with piece of engine block and pulley resulting in a near accident as drive belt, and power steering failed and vehicle would not go past 20 miles per hour (on highway). My wife (5 months pregnant) was driving at the posted speed of 70 mph when the pulley and bolt sheered off. Her car was nearly struck from behind by several vehicles as well as not being able to steer the car herself. Looking at Ford Fusion blogs, this appears to be a common problem that Ford has not fixed in their earlier models. This design and/or stress fault causes safety concerns as well as costly repairs since piece of the engine block can sheer off with the idler pulley bolt.

- Novi, MI, USA

problem #626

Feb 162017

Fusion

  • 100,000 miles

A D V E R T I S E M E N T S

Power steering goes out while driving. Dashboard lights indicate power steering is out. Very scary. Pulls extremely hard to left and right T any given time.

- Bend, OR, USA

problem #625

Dec 152016

Fusion

  • 95,000 miles
Power steering has gone out. The tire pressure light has come on and been on. Luckily it has happened at home so the car was not moving. However to fix this known issue the cost is approximately 1500. I have been making payments on this vehicle and have not been able to drive it due to the cost to fix it. I am aware that this is a known issue not only on my car but Fusion in general.

- Caldwell, ID, USA

problem #624

Dec 122016

Fusion

  • 91,000 miles
When I started my car the low tire pressure light came on, but everything seemed to be working fine. I drove a few blocks on city streets with no problem, and then the steering wheel suddenly became tight and difficult to move and the advance trac light and power steering light came on. Able pull over carefully, but not safe to continue driving. Diagnosed as power steering failure - had to replace rack and pinion.

- Indianapolis, IN, USA

problem #623

Mar 042017

Fusion

  • 184,000 miles
Went to leave for work 3-4-17, upon starting car, service power steering assist light on and unable to turn wheel

- Lorain, OH, USA

problem #622

Mar 042017

Fusion

  • 38,924 miles
Power steering assist fault light came on and lost all power steering backing up.

- Southport, NC, USA

problem #621

Feb 282017

Fusion

  • 0 miles
Power steering failure light turned on and lost power steering while backing out of driveway. Turned vehicle off and issue resolved.

- Berlin, WI, USA

problem #620

Feb 072017

Fusion

  • 67,000 miles
Complete failure of power steering system - almost caused accident

- Okoboji, IA, USA

problem #619

Feb 212017

Fusion

  • 118,000 miles
The contact owns a 2010 Ford Fusion. While driving approximately 40 mph, an audible alarm activated and the power steering suddenly failed. The steering wheel could not be turned. During the incident, the service power steering message displayed. The vehicle was towed to the dealer where it was diagnosed that the power steering rack was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The VIN was not available. The failure mileage was 118,000.

- Greene, RI, USA

problem #618

Feb 182017

Fusion

  • 102,047 miles
In 2014 the power steering went out on the Ford Fusion 2010 at 56147 mileage while driving on an interstate highway. The Ford dealer tried resetting it and it continued to intermittently lose steeriing. If I was not as strong or has experienced of a driver as I am I would of definitely been in an accident! the power steering was replaced by the Ford dealer as it was still under warranty. Now 2 1/2 years later at 102,000 mileage I experienced the same problem again driving down an interstate freeway and barely avoided getting in an accident as it is the middle of winter. The power steering no longer has a warranty after 2 years. Why has this not been recalled when the same power steering was recalled on 2011 and 2012 Ford Fusion?

- Goldendale, WA, USA

problem #617

Feb 252017

Fusion

  • 7,800 miles
Power steering turned while driving almost went into a poll

- Orlando, FL, USA

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