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CarComplaints.com Notes: Ford significantly updated the Fusion for the 2010 model year. We wish they hadn't

Throttle body issues have led to a ton of reports about a sudden deceleration and loss of power while driving. Ford issued a “customer satisfaction program” in March 2014 that, unsurprisingly, has left very few customers satisfied.

2010 is also the year we started seeing complaints about the power steering failing. Throttle and steering failure? Yeah, that’s why this is a clunker.

10.0

really awful
Crashes / Fires:
31 / 1
Injuries / Deaths:
18 / 0
Average Mileage:
89,927 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2010 Ford Fusion steering problems

steering problem

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2010 Ford Fusion Owner Comments (Page 36 of 80)

« Read the previous 20 complaints

problem #896

Jul 272018

Fusion

  • 148,000 miles

A D V E R T I S E M E N T S

While driving to work, the power steering went out in the car at 55 mph as I entered a turn making it nearly impossible to control. Fortunately, I was able to bring the car safely to a stop on the side of the road. Very unsafe! this model year should be added to the existing 2011 through 2012 recall.

- Callands, VA, USA

problem #895

Jul 222018

Fusion

  • 62,000 miles
The power steering quit, which made steering the vehicle by my 21 Y/O daughter nearly impossible. Fortunately, it quit just as she entered a parking place a service power steering now, message appeared at the moment it failed.

- Sedalia, MO, USA

problem #894

Jul 202018

Fusion

  • 219,213 miles
Power steering assist fault. Lost all power steering after starting the car. The fault indicator came across the dash. 2011-2012 were recalled but not the 2010 according to internet lots and lots of people complaining of same issue

- Manila, AR, USA

problem #893

Jul 122018

Fusion

  • 90,000 miles

A D V E R T I S E M E N T S

Power strearing wheel failure. Ravi and pinion failed.

- Canton, MI, USA

problem #892

Jul 182018

Fusion

  • 155,000 miles
Power steering went out during driving making it unable to turn wheel 2010 should been added to the recall

- Monroe, MI, USA

problem #891

Jun 282018

Fusion

  • 95,139 miles
While driving to work the morning of June 28, 2018 the power steering in my car stopped working. I almost couldn't control my car. Was able to get it to the mechanic that afternoon, who then informed me that the entire eps system had failed and would have to be replaced. I then got a call the next day stating that in order to replace it that I also had to replace both tie rods due to the being attached to the eps system. After speaking to someone at a Ford dealership they told me that they thought this was already under recall. Luckily when I was driving I was only going 25 mph in my neighborhood, if I were going any faster it could have cause a serious accident.

- Yukon, OK, USA

problem #890

Aug 272017

Fusion

  • 140,000 miles

A D V E R T I S E M E N T S

The steering gear / rack and pinion has failed therefor no power steering... this car requires the same part number as the Fusion recalled for same issue beginning in 2011 prt# ae5Z-3504de why isn't the 2010 included" lucky for me I can drive with no power steering in light of the fact I don't have 2000.000 to get it fixed. What is it going to take to get the recall extended to include the 2010? deaths" I work for a mechanic and kow what is wrong and the part numbers and the fact that this unit is used in multiple Ford...I feel like we the 2010 owners are being shunned because Ford doesn't want to pay for our recalls

- Lakeland, FL, USA

problem #889

Jul 152018

Fusion

  • 117,000 miles
Vehicle lost the ability to power steer when vehicle was turned on making it difficult to drive. Warning sign said power steering assist fault. The issue had occurred several times but I just turn it off and turn it back on and the issue would come off but this last time it didnt.

- Oklahoma City, OK, USA

problem #888

Jul 162018

Fusion

  • 80,000 miles
Power steering assist randomly will not work when starting car. Makes it so the car is very hard turn. Have to turn the car off and back on again to reset system. Has been happening more often recently and am afraid it will happen while driving.

- Woodland, CA, USA

problem #887

Jul 152018

Fusion

  • 111,000 miles
Steering randomly went out while stationary in a parking lot. Turned car on and got the error message "power steering assist fault". could have been even more dangerous if car was in motion. Recalls on 2011 and 2012 Fusion but not 2010. Repair is very costly.

- Pickerington, OH, USA

problem #886

Jul 122018

Fusion

  • miles

A D V E R T I S E M E N T S

Vehicle power steering assist fault light came up while I was driving making it difficult to maneuver, I was turning at an intersection and almost got into an accident.

- Chicago, IL, USA

problem #885

Jul 022018

Fusion

  • 170,590 miles
At times the electric power steering will lock up while I am driving, and it makes it almost impossible to turn the steering wheel.

- Peoria, IL, USA

problem #884

May 092018

Fusion

  • 10 miles
Every time I push my brakes to stop, my brakes goes all the way down to the floor. I've replaced my master cylinder and my brake booster but it's dong the same thing.

- Hazel Crest, IL, USA

problem #883

Jul 052018

Fusion

  • 159,932 miles
Recently bought a used 2010 Ford Fusion SE 2.5 for my teenage daughter, after a few weeks of owning it, the car would once in a while pop up a "service power steering now" message on the info display, when it did this it would disable the electric power steering.. it didn't matter if you were driving down the highway or in a parking lot. Pulling over, shutting it off, and restarting would temporarily clear it up, until the day that "steering assist fault" appeared and never went away.. now I have a car with no power steering for my teenage daughter.. took it to a local shop, they called back later and said "we can't fix it because after we replace the steering rack it has to be flashed, and that has to be done at the dealer".. I called the dealer, a $1,400 power steering repair on a Ford sedan" really? this isn't a high end german car.. why on earth would Ford not do a recall for all of these" do a google search, this is quite obviously a design flaw.

- Arnold, MO, USA

problem #882

Jun 262018

Fusion

  • 67,000 miles
Lost power steering capability without warning while driving on highway. Warning notice after the fact: Service advancetrac, power steering assist fault.

- Santa Rosa, CA, USA

problem #881

Jun 262018

Fusion

  • 41,150 miles
Power steering assist fault message showed up on dashboard and power steering was lost when car was turned on after being parked in a parking lot for a few minutes.

- Honolulu, HI, USA

problem #880

Jun 282018

Fusion

  • 120,400 miles
Cranked car after parked in home garage overnight and the service advancetrac message appeared. Aba, brake, and advance trac lights are on hud. Car also has no power steering. The car has 120400 miles on it and has already been repaired for this issue one time by a Ford dealership. The first incident happened driving down the road 2 months after purchasing the car from a dealership as certified pre-owned with 67508 miles.. the first repair was covered under warranty. Dealer repair note from 1st incident: Service diag & replace steering gear & reprogram pscm & perform alignment & test

- Bogart, GA, USA

problem #879

Jun 012016

Fusion

  • 90,000 miles
The power steering of this vehicle has been out for over a year. There is a recall for this same power steering fault on 2011 Ford Fusion and newer. This needs to be added to the 2010 models as well. My power steering module needs to be completely replaced the power steering does not work and makes the car inoperable. This went out on me while driving my vehicle.

- Gray, GA, USA

problem #878

Jan 012018

Fusion

  • 100,000 miles
The contact owns a 2010 Ford Fusion. The contact stated that the power steering failed to function and the steering wheel tightened up and was difficult to turn in either direction. The eps warning indicator was not illuminated. The dealer (autonation Toyota pinellas park, 8501 us highway 19 N, pinellas park, fl 33781, (727) 231-1323) inspected the vehicle and stated that the gear in the steering column and wiring harness needed to be replaced. The manufacturer indicated that the vehicle was not included in a power steering recall even though one had been issued for other years of the same model. The manufacturer advised the contact to take the vehicle to the dealer for repairs. The VIN was not available. The approximate failure mileage was 100,000.

- Clearwater, FL, USA

problem #877

Jun 262018

Fusion

  • 60,000 miles
The power steering assist has been going out intermittingly for some time, have been able to turn the car off and back on it correct itself. Today (June 26, 2018) it has failed and will not correct itself. This has happened both when the car was moving and when it has been parked.

- Ashland, KY, USA

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