2010 is also the year we started seeing complaints about the power steering failing. Throttle and steering failure? Yeah, that’s why this is a clunker.
10.0
really awful
Crashes / Fires:
31 / 1
Injuries / Deaths:
18 / 0
Average Mileage:
89,927 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While driving Fusion service down highway Sunday(12-16-18) service power steering now light came on & couldn't turn steering wheel without complications & had to get home to park car before I hit something due to steering wheel too hard to steer, car shaking, and couldn't hardly keep in lane. The service advance light also came on & both remain on & little to no control left to steer the car so car remains parked. Ford knows there are issues with this part and extremely costly repairs and part is a necessity to safely operate the car. This part should be recalled and repaired at the cost of Ford motor not their customers who seek a safe car to Transport themselves and their families in.
My car had "power steering assist fault" come up on the dashboard after I started it in a parking lot and the lack of power steering made the car unable to drive safely. This warning had come on several times over the past few months, but the owner's manual for the Ford Fusion 2010 says to turn off the car for 10 seconds and restart if this happens (pgs 213-15). This had solved the problem the past few times. The message will not go away now even after restarting the car. I have seen that there have been many problems with Ford's eps system, especially since 2011-2013 models have been recalled. I was fortunate that it happened in a parking lot, but wanted to report the incident.
Steering intermittently locks up while driving on city streets. It is driven by a young driver, and I am upset to find out so many other people have this complaint and Ford has not extended their recall to the 2010 model. This is a serious safety issue and it is not a coincidence when so many other 2010 Fusion owners experience the same issue. Ridiculous.
A error comes up on dash display ' power steering assist error' the bell rings and car locks up. You cannot steer the vehicle. I was lucky I was just pulling out of my street and only go 10 mph. If I was on the freeway this could have been disastrous. I looked it up and come to find out it is a design flaw. 2012 and 2011 have been recalled but not the 2010S?? I just paid off my car and now it's too dangerous to drive please help. This error has happened 3 times
The contact owns a 2010 Ford Fusion. While driving approximately 65 mph, the power steering seized. The contact drove the vehicle home. The vehicle was not taken to a dealer for diagnostic testing. The manufacturer was notified of the failure. The vehicle was not repaired. The approximate failure mileage was 125,000.
Just like others have said the power steering in my wife's car went out. Thank goodness she was parked when it went out due to the fact we are driving our 16 month old around in it. Also just like the others we have been told it would be around $1,500 to $1,800 dollars to repair.
After 3 years of the power steering assist fault and service advance trac warning messages the car finally held the code long enough for Ford to diagnose the code. There are 4 control arms and the power steering rack that are bad in the car now and Ford wants $2875 to make the repair which I cannot afford and now have a useless car.
The steering freezes when we are driving and we cannot turn the car. It is very scary so are not driving the car now. The local Ford dealership said it would be $2000 repair.
Power steering failed and was reported earlier this year. Complaint no. 11090283. Subsequent to initiating the complaint I did have the power steering rack replaced a the Ford dealership where the car was purchased. Total cost for replacement was $1618.37. I called Ford corporate and explained the situation. I was advised to keep my invoice and would be reimbursed if there is a recall. With so many complaints of this nature (steering failure) when will the nhsta direct Ford to initiate a recall?
Power steering failed. My car now has around 182,000 miles. 3 weeks ago I stared having issues with the power steering locking up when staring my car on Nov 28th. I turned the key off and I started the car with all working ok. But something seems will go wrong soon and need repairs a Ford dealer ran a test. Test results from my Ford dealer showed I need a new power steering system costing me around $1,800. I understand Ford recalled 2011 Fusion including those built in Sept of 2010. But not any 2010 Fusion built earlier that same year.
I lost my power steering with no notice and was unable to control the vehicle.. good thing this happened as I was pulling into work not while I was on the highway. The power steering assist fault light came on and I lost all control of the car. My vehicle only has 49K miles. I see this is a known issue but Ford has not recalled the 2010? Ford needs to take accountability!
The contact owns a 2010 Ford Fusion. While driving 5 mph, the service electrical power steering warning indicator illuminated. The contact was able to drive the vehicle to her residence and then the steering wheel seized. The vehicle was not taken to a dealer or an independent mechanic for diagnostic testing. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the VIN was not included in a recall and referred the contact to NHTSA. The approximate failure mileage was 126,000.
I was driving home from the dollar store about three miles away from my home and as I was driving down the hill headed towards my house a light came on in the dash board. The next thing that happen was a warning came across that read " service power steering now". luckily I was not very far from and was able to make it into my driveway. I haven't drove the car since the incident thinking maybe it would reset, but it hasn't and the steering wheel will not even turn now.
My car computer is giving me warning power steering fault which is been recalled for 2011 to 2015 models. These refuse to fix my model because it is a 2010 this is a factory defect as well
The contact owns a 2010 Ford Fusion. The contact stated that the power steering failed right after the vehicle was started from a parked position. Also, the power steering indicator illuminated regarding a power steering assist fault error. Once the contact was driven home, it was restarted and operated normally. The dealer and manufacturer were not contacted. The vehicle was not diagnosed or repaired. The failure mileage was 98,800. Consumer stated failure occurred as described on reverse side. All power assist failed vehicle home turned off - restarted and steering worked, haven't had problem since. Ford recalled 2011-2015 same problem.
While driving the car in town, the power steering was lost and a corresponding error light illuminated on the dash "service power steering now". the car became very hard to maneuver after the loss of the power steering system. Thankfully my wife was not driving the car at the time as I don't she could have applied the amount of force to safely maneuver the car out of traffic.
After getting off of the interstate and heading to dinner with my girlfriend, everything was okay and running smooth. While heading back home, the "service advanctrac" and "service power steering" lights come on unexpectedly. So, I pull over, turn off the car and turn it back on. This solved nothing, furthermore it made the issue even worse. Simply search "2010 Ford Fusion" on google and you'll see many stories just like mine in a matter of a few scrolls. The worst part of this whole thing isn't even the hundreds and hundreds of dollars that must be put into the repair. If my power steering would have went out while I was on the interstate, I would not be here today to tell my story. So, what's it worth to you, Ford" is my life worth the $1,500 to you or will you let this continue to happen until a life is taken"... but that question might unfortunately be too late.
I have had my power steering replaced B4 at Ford of ventura they took about 2 months to find the correct electrical power steering rack for my vehicle now the power steering rack is out again and they refuse to fix it because I filed with the beter buisnes bureal about recently being overcharged for a ignition switch I would like my power steering to work can it please B replaced!?
The steering locked up and was an indicator that the steering needed to be serviced now! so cant steer the vehicle. I was at work to leave and couldn't move the steering wheel. I had all I could to move it out of the way. Very dangerous needless to say.
A D V E R T I S E M E N T S
- Whiteville, NC, USA