The electronic power steering went out when pulling in to a parking lot restaurant with no warning. As the vehicle was slowing down and the turn was already made off the highway, the power steering stopped working. Parked the car ate and came back out to see if the problem was just a random issue, it was not. Thankfully the parking lot was empty as it could have caused an accident.

- Crofton, MD, USA

The contact owns a 2010 Ford Fusion. After starting the vehicle, the power steering malfunctioned and the steering wheel became very difficult to turn in either direction. The message "fix power steering" also appeared. The cause of the failure was not determined. The local dealer (Liberty Ford, 3101 center rd., brunswick, oh) was notified of the failure. The manufacturer was not notified. The failure mileage was 90,000.

- Strongsville, OH, USA

The contact owns a 2010 Ford Fusion. The contact stated that there was an electric power steering (eps) failure and the steering wheel seized without warning. The contact had extreme difficulty maneuvering the steering wheel when the failure occurred and the eps warning indicator illuminated. The dealer (mclarty daniel Ford Lincoln, 2609 S walton blvd, bentonville, ar 72712, (479) 250-0922) was notified. The dealer did not look for a diagnostic trouble code and stated that the vehicle needed to be diagnosed. The dealer and manufacturer indicated that the vehicle was not included in any recalls. The vehicle was not repaired. The failure mileage was not available.

- Bentonville, AL, USA

Upon starting the car the warning lights started to go off saying there was a "power steering assist fault". at that time, there was no power steering. The car could still be operated but was very difficult to steer.

- Fort Worth, TX, USA

While driving kids to school check autotrac and check power steering lights activated. After dropping kids off and arriving home, car was turned off. Car was started again to take to garage to be checked, but wife could not turn wheel. Husband with much effort drove 1/4 mile to garage. Upon checking w/google have found hundreds of same complaints, some involving accidents.

- Philadelphia, PA, USA

Sudden failure of the power assisted steering with the service power steering now and service advancetrac now messages. Fully reverting to manual steering with no warnings until the event occurred. At the time of the failure the car was travelling on a straight section of a paved road at roughly 35 mph.

- Manchester, NH, USA

The steering assist and advance trac both came on and power steering no longer functions. It has been functioning fine for the last 8months I have owned the vehicle.

- Bentonville, AR, USA

"power steering assist fault" warning came on and I couldn't drive. Then I turned it off and on again and it worked. I am afraid to drive this car, if I could suddenly lose the power steering, especially since I am 7 months pregnant.

- Roanoke, TX, USA

Power steering went out. While going down the road.

- Clinton, OK, USA

The light has come on that signifies "power steering assist fault". the wheel stiffens up and the vehicle looses power steering. It starts as soon as the ignition is started. The vehicle's steering wheel locks up.

- Sandy Springs, GA, USA

I was driving my vehicle down the street when my power steering colum locked up and and error popped up stating power steering assist fail. I could have crashed my car and seriously hurt myself and someone else. If I was turning and my steering colum locked up I would have definitely crashed. This is a huge problem within this make a model.

- Blue Springs, MO, USA

The contact owns a 2010 Ford Fusion. While driving 30 mph, the power steering indicator illuminated and the steering seized. The vehicle was not taken to a dealer to be diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 85,000.

- Rochester, MN, USA

While driving lost power steering and got power steering assist fault code

- Roanoke, VA, USA

The power steering on the Ford Fusion 2010 went out and while parked and the steering was locked. The steering wheel stopped moving totally. Then it came back for a little and went out again.

- Okemos, MI, USA

I turned my car on and I was unable to move the steering wheel at all, notification lit up stating "power steering fault". I had the power steering fluid checked and it was not the issue. After doing research I found that this is yet again another issue with 2010 Ford Fusion and has happened to many people. If this happened on the road I would be unable to control my vehicle most likely resulting in crash. This needs to be recalled asap

- Milton, DE, USA

I was driving home at night and attempted to make a right turn at approximately 30 mph after slowing from 45 mph. As I attempted to turn the service power steering light came on my dashboard and I found myself trying to Pilot the car with without assistance. This turned out to be difficult to say the least and was only made more difficult because I had little time to register what was happening. The roads were icy and there was a car directly behind me so stopping would likely have resulted it an accident; I forced the wheel but even then I ended up in the oncoming lane and had to struggle to get back into the right lane. Thankfully there was no one in the oncoming lane or an accident likely would have occurred and thankfully that turn was into my neighborhood so I had no further turns to make. The next morning the power steering was still out and the car is effectively useless to me in this state. I do not have $1800 to purchase a replacement part, especially not when that part will likely have to be replaced in the near future. I can't sell the car to anyone like this and I can't afford a new one so I honestly don't know what I'm going to do at this point. It's dissappointing that this same part was recalled for subsequent models but not for the 2010 model; I hope there is some justification for not recalling the part and lives aren't being put at risk as a result of incompetence, corruption, or negligence but I am a cynical man. Fix this

- Nicholasville, KY, USA

Had tires rotated and one day later got a flat tire and steering became very hard while driving the car. "service steering now" illuminated on dash. Then had the tire replaced and still had the steering problemwith steering. Service steering now is still showing up.

- Elysburg, PA, USA

My power steering and my brake assist on my car went out as I was driving and locked up my steering system which caused me to have an accident... it is said that it's a recall on this issue by another person who has the same year and model.... I didnt know who to contact so I tried this way...

- Elizabethtown, KY, USA

The power steering module is broken on my vehicle. This has been an issue now for a few years. There is and has been an open recall for the same problem for 2011 and newer vehicle. This is a problem with my year make and model of my vehicle and apparently many others. This is a dangerous problem could cause accidents even death. If this is not fixed on 2010 vehicles as well. I will be taking matters to a lawyer. This is unsafe. I was driving my vehicle when it went out and almost crashed my car

- Gray, GA, USA

16 year old daughter was backing our 2010 Ford Fusion SE from the garage down the driveway when the steering wheel was suddenly unable to be turned and the message "steering assist fault" appeared on the dash. She was able to stop the vehicle, turned the vehicle off then restarted the vehicle and the fault cleared and the steering was again normal. Obviously, I am concerned about this fault occurring again while one of my daughters are travelling at speed. This appears to be the problem with the epas system that resulted in recalls for 2011 and newer Fusion, but the 2010 model was not included in the recall. Obviously, I will need to get this checked out at the dealer, but suspect it will result in the diagnosis that the power steering unit will require replacement.

- Holmen, WI, USA