2010 is also the year we started seeing complaints about the power steering failing. Throttle and steering failure? Yeah, that’s why this is a clunker.
10.0
really awful
Crashes / Fires:
31 / 1
Injuries / Deaths:
18 / 0
Average Mileage:
89,927 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Power steering has failed twice in the past week during driveway low-speed maneuvering following cold start and car became difficult or impossible to steer. In one of the two cases a fault message appeared. Power steering was restored by turning engine off and restarting. No damage occurred due to low speed (1-3 mph) but had this happened a minute later two neighborhood children walking to their school bus would have been endangered.
I was driving my 2010 Ford Fusion and my power steering just went out on me out of nowhere with no warning as I was turning right, making it so I couldn't turn the wheel. This caused me to hit a curb which lucky didn't damage my fender or bumper but damaged my right front tire causing it to be pushed back. Now there is 'service power steering now' warning on my car. Ford said I would need a new steering rack and I've seen so many other online with the same problem and a recall for the 2011 model, but not the 2010.
When I start the car, the screen on the dash reads "power steering assist fault". I am unable to turn the wheel at this time. When I turn off and restart the car, it works again. This has happened multiple times while stationary in the past week.
In motion: Brakes stopped working properly while driving (modulator for ABS failed) and power steering locked up the steering wheel to the point that it required significant effort while driving which created a dangerous situation for my 17 year old daughter who had to stop in the middle of the street.
The power steering keeps going out. When I start the car, the screen on the dash reads "power steering assist fault". when I restart the car, it works again. This has happened multiple times while stationary and I am terrified of the day it goes out while driving with my 3 kids in the car.
- Inman, SC, USA
Search CarComplaints.com for these popular complaint phrases...
The contact owns a 2010 Ford Fusion. While driving 10 mph, the steering wheel seized. The vehicle was not taken to a dealer to be diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 113,000.
Had multiple occasions of power steering assist failures while driving with near accidents each time (thankfully did not occur). Power steering was restored after shutting off and back on. Took into Ford dealership and they stated that the electronic steering rack has an internal failure requiring replacement. 1966$ to fix. Disappointed in Ford and NHTSA for knowing that the 2010 Ford Fusion likely have similar issues to the recalled 2011-2013 ones yet choose to nothing about it. Happy to provide documentation if requested.
My 2010 Ford Fusion SE power steering assist fault notification has been coming on for about 3 years off and on. Every mechanic I speak to is telling me to reset it and I should be ok. So I've done that several times and that doesn't seem to help because it never worked. Once day I was on my way to work in July of 2018 and I lost power steering while driving on the highway and I could've been in a terrible accident but luckily I was able to manually steer the wheel to get me to my job. My husband had to come to my job to pick the car up and take it home. The car is non operable because of this. We bought this car February 15th, 2015 and all around it was a great car but we are slowly finding out that this car was not properly built correctly and this is very concerning because this is a family vehicle that was once noted as a safe passenger vehicle and it's rxactly the opposite. I'm so frustrated because every auto shop is telling my husband and I that it'll cost approximately $1900+ to fix!! this is absolutely insane because there's no way that this eps- electronic power steering rack and pinion should be out on this car!! I've had cars from beginning to end and that was never an issue. However I've seen numerous complaints about this defect and this needs to be fixed!! all Ford Fusion from 2010+ needs to be fixed because this is dangerous and not safe!
Power steering assist failed while vehicle was parked and the engine was off. The car was derivable and taken to the dealer the next day. Dealer reported that "pulled codes from PCM. Found code P07ae: 09-C8". dealer quoted $2,100 to replace steering gear. I requested that they "reset codes" which was done. Power steering assist began working. I believe that you are investigating this issue and that Ford did recall some VIN's but not others.
The contact owns a 2010 Ford Fusion. While driving 42 mph, the steering seized and the power steering and advancetrack warning indicators illuminated. The vehicle was taken to ray skillman Ford (1250 us-31, greenwood, in 46143, 317-884-7164), but was not diagnosed or repaired. The manufacturer was notified of the failure and provided case number: 16769738. The failure mileage was approximately 128,000.
My 18 year old daughters 2010 Ford Fusion went in to a steering failure mode while in motion on a highway on her way home from school. The vehicles steering was inoperable for several miles and she was able to force the wheel with no power to make 3 turns to get to our home in the country. The message and fault cleared when the vehicle was turned off and restarted the next morning. It has happened 5-6 more times over the past month. I have taken her out of the vehicle in fear she will be involved in a serious accident.
I went to drive my car and lost all steering capabilities...the power steering was lost. I still had to get my car home which was still a safety issue without the power steering I was close to home and I was in a panic without the steering capabilities. The car was in motion to get it home. This was a very scary situation. If I had been on a major road this would of been a serious situation which would of lead to an accident not being able to steer the vehicle. There needs to be a recall for these power steering mechanisms.. I am surprised there hasn't been because I am aware there are thousands out there with the same problem. We have not moved the car from the garage yet to get it to a dealer still unsafe to drive. Ford needs to recall all vehicles with this problem
The contact owns a 2010 Ford Fusion. While driving 25 mph, the power steering seized without warning. The vehicle was not taken to a dealer to be diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 90,000.
Steering:electric power assist system, faliure. The vehicle pulled hard to the right almost causing me to crash. On the highway.the electronic power system gave out on me.not safe to drive.there is a recall on newer models like 2011 but not 2010
Car's steering failed and almost caused an accident. My daughter was driving and the power steering stopped while she was driving down a city after leaving the Ford dealer for a airbag repair at 30-40 miles per hour. Took it right back to Ford dealer said it would be approximate $2000 to repair. We have had the car since 6,000 miles and now it has 65,000 miles.
I don't seem to understand how this issue has not been an official recall yet directed by the NHTSA. Out of 3806 (as of Dec 20 2018) there are 1024 strictly related to steering. I as well as so many other Ford owners have fallen victim to the failing of the electronic power steering assist. Went out to go to work last night and power steering assist fault" continues to display, restarting vehicle does not seem to fix as others have stated. Am glad this did not occur while driving as has happened in other reports. I am seriously questioning as others have if it is going to take an accident that kills someone before this investigation is taken seriously. From what I can see its somethings that has been well known since this time last year, yet people continue to have it fail, and nothing is done on Ford part. They just keep collecting money from people that have no other option than to have them fix it. Once the dealer opens I am going to be having to get the car towed to the dealer to have issue resolved, and I'm sure be quoted the $1,500-1,800 that others have been quoted, as well as be told "we haven't heard anything about this" until I mention all the reports, much like my door handle that broke, and wasn't until I talked to a different customer support agent that it actually was well known. What I'm seeing is issues which are very common, affecting hundreds to thousands of owners, but Ford continues to says its not their problem, it hasn't been recalled so we must pay to get it fixed and be on our way. Honestly thinking as others that even as happy as I have been in the past with Ford, it will probably not be my vehicle of choice come time to buy a new car as recently issues that should be getting addressed are consistently not being addressed.
The power steering cuts out when the car is being driven!!! this has happened several times when making a turn. The last time it happened was December 2, 2018 on monroeville blvd in monroeville pa. When this happens the message "power steering assist fault" is displayed on the dashboard. Since then every time the car is started this message is displayed, and there is no power steering anymore.the NHTSA has made Ford recall the 2011-2013 Ford Fusion year models for this problem, but hasn't made them recall the 2010 year model that has the same problem. I am afraid to drive the car since you never know when this will happen, not to mention this car is also on the recall list for the passenger airbag possibly not deploying in a crash. The safety of my family and friends, especially who ever is in the passenger front seat is the most important thing to me!!! how can I drive a car that is unsafe" why hasn't Ford recalled this model year like they did the other years" I was told by the Ford dealer there is nothing they can do for me, and the repair would cost between $1800. And $2200. Ford knows there is a problem and won't do anything about it, that is why I am contacting you. Anything you can do is greatly appreciated.
Power steering failure while car in motion. Steering extremely difficult, locks at random and steers car in unintended directions of travel. Service power steering and advancetrac faults on dash.
A D V E R T I S E M E N T S
- Morris Plains, NJ, USA