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CarComplaints.com Notes: Ford significantly updated the Fusion for the 2010 model year. We wish they hadn't

Throttle body issues have led to a ton of reports about a sudden deceleration and loss of power while driving. Ford issued a “customer satisfaction program” in March 2014 that, unsurprisingly, has left very few customers satisfied.

2010 is also the year we started seeing complaints about the power steering failing. Throttle and steering failure? Yeah, that’s why this is a clunker.

10.0

really awful
Crashes / Fires:
25 / 1
Injuries / Deaths:
26 / 0
Average Mileage:
19,606 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2010 Ford Fusion seat belts / air bags problems

seat belts / air bags problem

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2010 Ford Fusion Owner Comments (Page 9 of 30)

« Read the previous 20 complaints

problem #427

Jan 112018

Fusion

  • miles

A D V E R T I S E M E N T S

Takata recall. The contact owns a 2010 Ford Fusion. The contact received notification of NHTSA campaign number: 18V046000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called the local dealer (sea breeze Ford, 1701 state route 35, wall township, NJ 07719, (732) 681-1600) and was informed that the parts were not available and to call back in a month. The manufacturer was not contacted. The contact had not experienced a failure. VIN tool confirms parts not available.

- Brick, NJ, USA

problem #426

Jun 012018

Fusion

  • miles
Takata recall. The contact owns a 2010 Ford Fusion. The contact received notification of NHTSA campaign number: 18V046000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Lou fusz Ford (2 caprice dr, chesterfield, mo 63005, (636) 532-9955) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- St Charles, MO, USA

problem #425

Jul 012016

Fusion

  • miles
Takata recall: Ford is unable to supply replacement parts for passenger side airbag in my Ford Fusion 2010 car. I have been asking my local Ford dealer for almost one year for when this recall replacement can be completed. Each time, they say they cannot get parts, but hope to have them in the next calendar quarter.

- Tampa, FL, USA

problem #424

Feb 212018

Fusion

  • miles

A D V E R T I S E M E N T S

Takata recall. The contact owns a 2010 Ford Fusion. The contact received notification of NHTSA campaign number: 18V046000 (air bags); however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called smail Ford at (724) 900-2107 (located at 5110 us-30, greensburg, pa 15601) and was informed that the part was not available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Greensburg, PA, USA

problem #423

Feb 212018

Fusion

  • miles
Takata recall. The contact owns a 2010 Ford Fusion. The contact received notification of NHTSA campaign number: 18V046000 (air bags); however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called golf mill Ford at (847) 470-9800 (located at 940 N milwaukee ave, niles, il 60714) and was informed that the part was not available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Chicago, IL, USA

problem #422

Sep 122018

Fusion

  • miles
Takata recall. I had them place an order for the air bag, and they said they would call when it arrives. Still no call. I mentioned the rental car option, and they shrugged it off. Also, the upper and lower control arms have been replaced only 2 years ago, and they are already going out again which can cause loss of control. They should not be going out so soon.

- Middleton, ID, USA

problem #421

Nov 012018

Fusion

  • 0 miles

A D V E R T I S E M E N T S

Takata recall. The contact owns a 2010 Ford Fusion. The contact received notification of NHTSA campaign number: 18V046000 (air bags); however, the parts were unavailable. The dealer don chalmers Ford (2500 rio rancho bvld SE, rio rancho, nm 87124, 505-897-2500) was contacted and confirmed that the parts were not available for the recall remedy. The contact had not experienced a failure. The manufacturer was not notified of the issue.

- Albuquerque, NM, USA

problem #420

Feb 282018

Fusion

  • miles
Takata recall. The contact owns a 2010 Ford Fusion. The contact stated that NHTSA campaign number: 18V046000 (air bags) exceeded a reasonable amount of time for repair. The contact received the recall notification in February of 2018. The dealer rochester Ford (4900 us-52, rochester, mn 55901) stated that the parts were unavailable for the repair. The manufacturer was not contacted. The contact had not experienced a failure. VIN tool confirms parts not available.

- Stewartville, MN, USA

problem #419

Mar 052018

Fusion

  • miles
Received recall notice but dealer will not replace airbag

- Lake Zurich, IL, USA

problem #418

Sep 182018

Fusion

  • 149,683 miles
On September 18, 2018 I drove to a rutter's and when I started to drive home the power steering went out. I turned my car off and then on and a warning light referring to the steering came on. I called apple Ford dealership in york, pa and brought my car in the next morning. They confirmed that the steering rack had to be replaced. The repair cost was $2,200, which I ended up paying. After researching this issue I discovered that the same issue was recalled on the 2011 Fusion but not the 2010. Also I've been waiting for the part for the takata recall. Since I needed a rental while my car was being fixed they put me in a long term rental since the airbag part hasn't come in yet. I'm hoping they will recall the steering rack for the 2010 Fusion as well.

- York, PA, USA

problem #417

Jun 012016

Fusion

  • 0 miles

A D V E R T I S E M E N T S

Takata recall. The contact owns a 2010 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags). The contact called the hansel Ford dealer (707-623-1426, 3075 corby ave, santa rosa, ca 95407) and it was confirmed that the parts were not available. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect.

- Sebastopol, CA, USA

problem #416

Jun 012016

Fusion

  • miles
My car has not been repaired, its been over 2 years. When is it going to be repaired"?"

- Menifee, CA, USA

problem #415

Oct 312018

Fusion

  • 0 miles
Takata recall. The contact owns a 2010 Ford Fusion. The contact received notification of NHTSA campaign number: 18V046000 (air bags); however, the parts were not available. The dealer, berge Ford (460 E auto center dr, mesa, AZ 85204. 480-497-7550) was contacted and confirmed that the parts were not available for the recall remedy. The contact had not experienced a failure. The manufacturer was not notified of the issue. VIN tool confirms parts not available.

- Mesa, AZ, USA

problem #414

Oct 312018

Fusion 4-cyl

  • 0 miles
Takata recall. The contact owns a 2010 Ford Fusion. The contact received notification of NHTSA campaign number: 18V046000 (air bags); however, the parts were not available. The dealer, leckner Ford of woodstock (430 hoover road, woodstock, va 22664. 866-421-9477) was contacted and confirmed that the parts were not available for the recall remedy. The contact had not experienced a failure. The manufacturer was not notified of the issue. VIN tool confirmes parts not available.

- Woodstock, VA, USA

problem #413

Dec 172013

Fusion

  • 45,714 miles
When the car is in motion a passenger will be sitting in the car and the air bag light will go on, saying the air bag is off. Therefore it is not protecting my passengers in my vehicle. This has happened on a continual basis since I have had the car since 2013

- Lorain, OH, USA

problem #412

Jun 012006

Fusion

  • miles
We received the recall on June 1, 2016, NHTSA recall #16V384, we have yet to have it repaired. We are not the front passenger seat because the risk of injury as outlined in the recall. The manufacturer has yet to repair the issue.

- Kyle, TX, USA

problem #411

Jun 012017

Fusion

  • miles
Tamara recall. Failed to repair defective airbag. I want to receive info on recall. Can't check box below.

- Golden Valley, AZ, USA

problem #410

Jan 232018

Fusion

  • miles
Takata recall our dealer put us in a rental the end of July 2018, which is great to protect us from the airbag. But I am beyond furious that I am paying for a vehicle that I cannot even enjoy. This is unacceptable and I think Ford needs to make the situation right. They need to buy back the vehicle and put us in another vehicle for the same price. So the recall occurred late last year 2017/ early 2018 and they only put us in a rental in July. What if something would have happened before then. Beyond disgusted!

- Harrisburg, PA, USA

problem #409

Oct 272018

Fusion

  • miles
Takata inflators : I've received a letter saying that my air bag need to be replaced, however they said that they will call me when the parts are available. After a couple months I called Ford and they said they still don't have the parts. Three days ago I received a letters from auto airbag settlement saying that I should do the recall as soon as possible. However Ford still doesn't have the parts. I have been waiting for 18 months.

- Orlando, FL, USA

problem #408

Mar 062018

Fusion

  • miles
Takata recall. The contact owns a 2010 Ford Fusion. The contact received notification of NHTSA campaign number: 18V046000 (air bags); however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called hunt Ford dealer ((270) 586-3281, 625 garvin lane, franklin, ky 42134) and it was confirmed that the part was not available. The manufacturer was made aware of the issue but did not offer any further assistance. The contact had not experienced a failure. VIN tool confirms parts not available.

- Westmoreland, TN, USA

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