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CarComplaints.com Notes: Ford significantly updated the Fusion for the 2010 model year. We wish they hadn't

Throttle body issues have led to a ton of reports about a sudden deceleration and loss of power while driving. Ford issued a “customer satisfaction program” in March 2014 that, unsurprisingly, has left very few customers satisfied.

2010 is also the year we started seeing complaints about the power steering failing. Throttle and steering failure? Yeah, that’s why this is a clunker.

10.0

really awful
Crashes / Fires:
25 / 1
Injuries / Deaths:
26 / 0
Average Mileage:
19,606 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2010 Ford Fusion seat belts / air bags problems

seat belts / air bags problem

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2010 Ford Fusion Owner Comments (Page 8 of 30)

« Read the previous 20 complaints

problem #447

Nov 132018

Fusion

  • miles

A D V E R T I S E M E N T S

Takata recall - Ford has failed to meet the deadline of June 30, 2018 for "sufficient supply and remedy launch" for priority group 9 (which includes 2010 Ford Fusion in Illinois, which is zone B according to the NHTSA's website) stated in paragraph 34 of the NHTSA's third amendment to the coordinated remedy order (cro). Specifically, I called my Ford dealer (wickstrom Ford (847) 381-8850) and understand that no replacement parts for the passenger side psan inflator is available to remedy the defect. I have decided to contact NHTSA because takata has filed bankruptcy and sends legal notices intended to limit my rights in the event of bodily harm, property damage, or economic harm and -- this past week -- Ford has sent me a legal notice in a class action intended to limit my rights in the event of economic harm. NHTSA should take steps to prevent Ford and takata from taking away consumers' legal rights until they provide adequate replacement parts for every affected consumer (I.e., no taking away rights unless consumers fail to take reasonable steps to avoid the harm by taking cars to dealers in a timely manner).

- Chicago, IL, USA

problem #446

Jun 012016

Fusion

  • 20,000 miles
Takata recall. I am still waiting for my Ford dealer to remedy this issue. The last time I called them I was told that they still don't have the parts and would not have them until December or later. In the meantime, I am afraid to take passengers because of the potential danger.

- Fountain Hills, AZ, USA

problem #445

Nov 122018

Fusion

  • miles
Airbag safety recall 16S26 I contacted beach Ford in myrtle beach requesting rental car 7/11/18, I called for parts replacement appointment 11/12/18. No parts are available, no rental cars available.

- Murrells Inlet, SC, USA

problem #444

Feb 022018

Fusion

  • miles

A D V E R T I S E M E N T S

Takata recall. I was first notified of the takata recall in February 2018. Ford told me that they would be replacing the airbag in the third quarter of 2018 which was September. We are now into the 4th quarter of 2018 and nothing has been done to replace the airbag. I would like to know why they are placing my life in jeopardy by taking so long to manufacture a replacement airbag.

- Washington, DC, USA

problem #443

Jan 012016

Fusion

  • miles
Takata recall: As instructed by the website https://www.NHTSA.gov/recalls, if the manufacturer has failed or is unable to remedy this safety recall for your vehicle in a timely manner, please contact the NHTSA vehicle safety hotline at: 1-888-327-4236 or tty: 1-800-424-9153 or file an online complaint with NHTSA. Ford Motor Co informed us about this issue in January 2016. It has been about six months from today, November 11 2018, since we were told we would be contacted when the dealership gets the parts for this repair. Almost three years later and we still haven't heard from the dealer or Ford. What can be done?

- Sparta, MO, USA

problem #442

Oct 242014

Fusion

  • 35,000 miles
Takata recall I have two complaints. 1) takata recall, Ford sent me the notice about 3 years ago and Ford recall and Ford mechanic shop said that Ford had not made any replaceable air bags these past three years. I just called this week. 11/2/18. Again no airbags had been made. The vehicle could be effected with driving or stationery. Another problem with this car is that if I park on my driveway and it rains when I open the driver door I see water all around the door jamb.

- Indianapolis, IN, USA

problem #441

Feb 012018

Fusion 6-cyl

  • miles

A D V E R T I S E M E N T S

Takata recall. The contact owns a 2010 Ford Fusion. The contact received notification of NHTSA campaign number: 18V046000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called baxter Ford South (9203 S 145th St, omaha, ne 68138, (402) 896-6000) and was informed that the parts were not available. The manufacturer was not contacted. The contact had not experienced a failure. VIN tool confirms parts not available. Consumer stated air bags were not replaced.

- Omaha, NE, USA

problem #440

Jun 012016

Fusion 4-cyl

  • miles
Takata recall. The contact owns a 2010 Ford Fusion. The contact received a recall notice for NHTSA campaign number: 18V046000 (air bags). Pat milliken Ford (9600 telegraph rd, redford charter twp, mi 48239, (313) 255-3100) stated that the part was unavailable and did not know when it would arrive. There was also no mention of a loaner vehicle option. The manufacturer was notified. The contact had not experienced a failure. VIN tool confirms parts not available.

- Detroit, MI, USA

problem #439

Aug 012018

Fusion

  • miles
Takata recall - I received notice of the recall in August of 2018. No parts are available at my local dealerships to complete the remedy, and I am told the parts will likely not be available before the end of the year. Ford seems unable to remedy the defect within a reasonable time.

- Albany, NY, USA

problem #438

Nov 082018

Fusion

  • 0 miles
Takata recall: I have waited too long for the fix!

- Concord, CA, USA

problem #437

Jul 202016

Fusion

  • miles

A D V E R T I S E M E N T S

Takata recall. The contact owns a 2010 Ford Fusion. The contact received a recall notice for NHTSA campaign number: 16V384000 (air bags). The dealer (ed wittmeier Ford Lincoln, 2288 forest ave, chico, ca 95928, 1-(530) 895-8181) stated that the part was not available. The contact had been waiting for the part for over two years. A loaner vehicle option was not discussed with the dealer. The manufacturer was contacted. The contact had not experienced a failure. Parts distribution disconnect.

- Durham, CA, USA

problem #436

Jan 292018

Fusion 4-cyl

  • miles
Takata recall. The contact owns a 2010 Ford Fusion. The contact received a recall notification for NHTSA campaign number: 18V046000 (air bags) and stated that the manufacturer exceeded a reasonable amount of time to repair the vehicle. The dealer (bell Ford, 1200 NJ-27, colonia, NJ 07067) confirmed that parts were not available to perform the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 12/20/18

- Edison, NJ, USA

problem #435

Jan 112018

Fusion

  • miles
Takata recall is not available yet for me to get.

- Durham, NC, USA

problem #434

Nov 062018

Fusion

  • miles
Takata recall. The contact owns a 2010 Ford Fusion. The contact received notification of NHTSA campaign number: 18V046000 (air bags). The dealer (diers Ford Lincoln, 2445 N broad St, fremont, ne 68025, 402-721-1471) was contacted and confirmed that parts were not available for the recall remedy. The manufacturer was not notified of the issue. The contact had not experienced a failure.

- Arlington, NE, USA

problem #433

Nov 062018

Fusion

  • 91,788 miles
Takata recall. Ford in a number of communication expressed that parts to satisfy this recall would be available during the second or third quarter of 2018. In a conversation with Ford customer service, Ford advised parts are not yet available and no certainty of delivery date. Believe government should require Ford to provide an updated status.

- Crofton, MD, USA

problem #432

Jul 012016

Fusion

  • miles
Takata recall. The contact owns a 2010 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Gwinnett place Ford (3230 satellite blvd, duluth, ga 30096, (404) 418-6877) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Duluth, GA, USA

problem #431

Jul 012017

Fusion

  • miles
Takata recall. The contact owns a 2010 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called john myers Ford (16634 northwest fwy, houston, tx 77040, (713) 766-3600) and was informed that the parts were not available and stated that the contact was added to the waiting list. The manufacturer was not contacted. The contact had not experienced a failure. Parts distribution disconnect.

- Houston, TX, USA

problem #430

Oct 012018

Fusion

  • 140,000 miles
Takata recall have attempted to have several Ford dealers provide rental car until airbags are available. None will help

- Winchester, VA, USA

problem #429

Oct 232018

Fusion

  • miles
Takata recall. My car has airbag recall and dealer still does not have parts. I am having to drive a rental car. The rental car smells and they cannot even give me a better rental. The car is a Focus. A smaller care is not practical for driving grandchildren in.

- Rancho Santa Margarita, CA, USA

problem #428

Feb 152017

Fusion

  • 51,000 miles
Safety bags on recall. And my car makes a clicking noise when I turn either direction had it checked they can't explain

- Hartselle, AL, USA

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