Print this page

CarComplaints.com Notes: Ford significantly updated the Fusion for the 2010 model year. We wish they hadn't

Throttle body issues have led to a ton of reports about a sudden deceleration and loss of power while driving. Ford issued a “customer satisfaction program” in March 2014 that, unsurprisingly, has left very few customers satisfied.

2010 is also the year we started seeing complaints about the power steering failing. Throttle and steering failure? Yeah, that’s why this is a clunker.

10.0

really awful
Crashes / Fires:
25 / 1
Injuries / Deaths:
26 / 0
Average Mileage:
19,606 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2010 Ford Fusion seat belts / air bags problems

seat belts / air bags problem

Find something helpful? Spread the word.
Get notified about new defects, investigations, recalls & lawsuits for the 2010 Ford Fusion:

Unsubscribe any time. We don't sell/share your email.

2010 Ford Fusion Owner Comments (Page 7 of 30)

« Read the previous 20 complaints

problem #467

Nov 152018

Fusion

  • 120,000 miles

A D V E R T I S E M E N T S

Takata recall, the vehicle was in motion then lost control then the airbag exploded causing the car to derail off the street hitting a light post and residential fence. The vehicle was a complete lost.

- Mcallen, TX, USA

problem #466

Nov 262018

Fusion

  • 156,271 miles
The contact owns a 2010 Ford Fusion. While driving and attempting to coast the vehicle over to the right lane, the contact rear ended another vehicle. The air bags failed to deploy. The contact sustained head, neck, and back injuries that did not require medical attention. The other driver was uninjured. A police report was filed. The vehicle was towed to the contact's residence. The vehicle was not taken to a dealer or an independent mechanic for diagnostic testing. The vehicle was not repaired. The VIN was included in NHTSA campaign number: 16V384000 (air bags). The manufacturer was not notified of the failure. The approximate failure mileage was 156,271.

- New Braunfels, TX, USA

problem #465

Nov 302018

Fusion

  • 167,220 miles
The light has come on that signifies "power steering assist fault". the wheel stiffens up and the vehicle looses power steering. It starts as soon as the ignition is started. The vehicle's steering wheel locks up.

- Sandy Springs, GA, USA

problem #464

Oct 282018

Fusion

  • 24,228 miles

A D V E R T I S E M E N T S

Takata recall I have received several notices that there is a recall, the Ford dealership keeps telling me they do not have the parts to fix it.

- Albuquerque, NM, USA

problem #463

Nov 282018

Fusion

  • miles
Takata recall. The contact owns a 2010 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags). The dealer (fremont Ford, 885 hagerty dr, fremont, oh 43420, 800-354-2220) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not notified. The contact had not experienced a failure. Parts distribution disconnect.

- Fremont, CA, USA

problem #462

May 162016

Fusion

  • miles
Takata inflators. I have tried 4 times over past 3 years to get my air bags replaced but every time the dealers say that the air bags are not available and to call back in several weeks or months.

- Missouri City, TX, USA

problem #461

Sep 052016

Fusion

  • miles

A D V E R T I S E M E N T S

Takada airbag recall- this has been going on for a few years without notice of how to replace the defective airbags. I have recently moved and lost the previous notice. I am driving the car to and from work daily and feel I am in danger on a daily basis that the airbags are not replaced.

- Memphis, TN, USA

problem #460

Jan 112018

Fusion

  • miles
Takata recall. The contact owns a 2010 Ford Fusion. The contact received notification of NHTSA campaign number: 18V046000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair as the recall notice was received over a year ago. The dealer was not contacted to confirm part availability. The manufacturer was contacted several times and stated that the parts were unavailable. The contact had not experienced a failure. Parts distribution disconnect.

- Boston, MA, USA

problem #459

Nov 192018

Fusion 4-cyl

  • miles
"takata recall" I called woody anderson Ford in huntsville, al and did not get a call back for inspection and service for my 2010 Ford Fusion. It took me two more calls to get somebody on the line. I finally did, his name is [xxx], who told me that my front passenger airbag was in recall. He told me that I could still drive my car as long as I did not have anyone in the front seat. I have older children who ride in that seat, 15 years and above. I asked him if the airbag would deploy and he said not to risk it. I asked if I could get a rental car and he said since it was a passenger airbag that I could not because the car was still drivable without any passengers. What"?" information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Madison, AL, USA

problem #458

Feb 012018

Fusion

  • miles
Takata recall. The contact owns a 2010 Ford Fusion. The contact received notification of NHTSA campaign number: 18V046000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Ford of lake geneva (West 2542 interchange North, lake geneva, Wisconsin 53147, (262) 248-6100) was made aware of the recall in February and may of 2018. The dealer stated that the parts were unavailable. In November of 2018, the dealer stated that parts would be ordered and available for the repair. The manufacturer was made aware of the issue and confirmed that the parts were unavailable. The contact had not experienced a failure. VIN tool confirms parts not available.

- Lake Geneva, WI, USA

problem #457

Feb 012018

Fusion 6-cyl

  • Automatic transmission
  • miles

A D V E R T I S E M E N T S

Takata recall. The contact owns a 2010 Ford Fusion. The contact received notification of NHTSA campaign number: 18V046000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact did not call a dealer. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Eastern, KY, USA

problem #456

Nov 162018

Fusion

  • miles
Takata recall replacement airbag installed but now dash above passenger airbag is sunken above airbag. Obviously replacement airbag doesn't fit properly.

- Brooklyn Park, MN, USA

problem #455

Nov 152018

Fusion

  • miles
Takata recall. The contact owns a 2010 Ford Fusion. The contact received notification of NHTSA campaign number: 18V046000 (air bags). The dealer (West herr Ford Lincoln of amherst, 2600 millersport hwy, getzville, NY 14068, 716-810-1319) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not notified. The contact had not experienced a failure. VIN tool confirms parts not available.

- Amherst, NY, USA

problem #454

Jun 012016

Fusion

  • miles
Takata air bags recall was sent to me in early 2016 regarding my front passenger airbag may explode with metal parts projected toward the passenger's body. I have not been able to have any passengers sit in that seat for going on 3 years, but I had driven passengers in that seat for nearly 6 plus years before knowing of the problem. Very scary to learn of this risk. I'm extremely upset with Ford Motor Corporation for not having a "fix" for my specific automobile after all this time. The people at our local Ford dealer, mike brown Ford have been very good & nice, but they are in a difficult position since they state they O not have what is needed to replace my takata airbag. Plus, when they do have a "fix" the dealer has to make the replacements in a specific government regulated order. My vehicle is 10 plus years old and I can't even trade it in to some other auto manufacturers because they can't resell the vehicle without being able to fix the recall. I feel I'm stuck with a vehicle that is inconvenient, aging and I'm helpless as a Ford customer. I will never purchase another Ford product. I recognize that other auto manufactures were also affected by takata's poor quality and safety standards. It took way too long to notify he public and way too long to correct the takata airbag tragedy. This is the third different recall I'm had on auto, . Ford must be held accountable for their lack of quality and safety. And go out of business if they can not rapidly prove that they can make vehicles that are safe...that means they need to thoroughly research their vendors for products that are used when manufacturing vehicles so they aren't selling death traps to the public. My understanding is Ford and other manufacturers knew about the takata airbag before 2009...before my vehicle was sold to me. I want a good solution to my takata airbag problem now!

- Granbury, TX, USA

problem #453

May 162016

Fusion

  • miles
Takata recall. The contact owns a 2010 Ford Fusion. The contact received a recall notification for NHTSA campaign number: 18V046000 (air bags) and stated that the manufacturer failed to repair the vehicle within a reasonable amount of time. The dealer (mike castrucci Ford of alexandria Inc, 7400 alexandria pike, alexandria, ky 41001) confirmed that parts were not available to perform the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Dayton, KY, USA

problem #452

Jun 232014

Fusion

  • miles
"takata recall" I have received calls from Ford that the past to fix my car are ready but when the dealer call for the parts they are told that they are available. The dealer put in a rent a car a week ago and I put my car in my garage.I would like to know when I can get my car fixed. This started with the recall notice 6/23/2014,

- San Jose, CA, USA

problem #451

Nov 202015

Fusion

  • miles
Takata recall. The contact owns a 2010 Ford Fusion. The contact received recall notifications for NHTSA campaign numbers: 15V793000 (fuel system, gasoline) and 16V384000 (air bags). The dealer (gene messer Ford lubbock, 6000 19th South, lubbock, tx 79407, (806) 793-2727) stated that the parts were not available and did not know when they would arrive. The manufacturer was contacted. The contact had not experienced a failure. Parts distribution disconnect.

- Lubbock, TX, USA

problem #450

Mar 142018

Fusion

  • miles
The contact owns a 2010 Ford Fusion. The contact received notification of NHTSA campaign number: 18V046000 (air bags); however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called wickstrom Ford at (847) 381-8850 (located at 600 w northwest hwy, barrington, il 60010) and was informed that the part was not available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Palatine, IL, USA

problem #449

Sep 012018

Fusion

  • 69,000 miles
Takata recall due to inability to get recall issue addressed, I deemed it too hazardous for my daughter to take the vehicle to school incurring multiple transportation expenses

- Binghamton, NY, USA

problem #448

Nov 132018

Fusion

  • miles
Takata recall. Received first notice February 2018. Received another notice dated May 2018 saying parts would be available during the second and third quarters of 2018. Today the dealer says the part still isn't available.

- Norfolk, VA, USA

Read the next 20 complaints »

Not what you are looking for?