2010 is also the year we started seeing complaints about the power steering failing. Throttle and steering failure? Yeah, that’s why this is a clunker.
10.0
really awful
Crashes / Fires:
25 / 1
Injuries / Deaths:
26 / 0
Average Mileage:
19,606 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Takata recall. I have for over a year tried to get my airbag replaced. Huntersville, nc Ford has been contacted several times and so far they have refused to replace the airbag. So, I eventually called capital Ford of charlotte, nc about two months ago with no better luck. I contacted Ford, corporate twice and the only response they ache given me is to contact my local dealer. Interestingly enough, I continue to receive mail from Ford reminding me that I need to get my airbag replaced. Each time I am told by the dealer that the part is not available. We are wanting to sell our car, but since the recall is not complete, this is hindering me being able to sell it since a buyer does not want to buy a car with an outstanding recall. So, either Ford should buy the car from me, or replace the airbag.
Received notice Feb 2018 for recall. 9/5/18 called tony betten & sons Ford, was told they would call when part arrived. 10/3/18 called again, left message, 11/3/18 called, was told jessica will call me. 12/5/18-left voicemail message. 12/19/18 called keller Ford, was told I would receive a call when part arrived, didn't receive call. Is this normal for a recall? thank you.
Our local Ford dealership, in grand junction co, is will not make us an appointment to repair airbag recall, they keep putting us off and making excuses! we received the letter in March on recall (although letter is dated February 2019, we received it in March). We called March 15 to set up an appointment to have it repaired- and have been getting denied ever since. They said that Ford is only sending them 3 kits per week to fix recalls. We continue to ask to be put on the list - they say they are backed up and will call when they have one for us. We are still waiting and it will be may tomorrow! the parts woman-our contact for all of this, is extremely rude and refuses to give any more information! we have been calling since March to check on the status and get car repaired - and she continues to be so annoyed by our request and is very unprofessional! it has been so frustrating, we literally don't know what else we can do! Ford gives us a notice, that our car is dangerous.they are the ones that tell us to take it to their dealership to have it repaired! so we immediately stop driving it. It has been very inconvenient, without a car and sharing rides! we even conveyed this fact to this Ford representative- and she made it known that she could care less! we finally had to start driving car last week- we are desperate! please help us!
2010 Ford Fusion. Consumer writes in regards to passenger frontal airbag inflator safety recall. The consumer stated the vehicle was taken to the dealer to have the airbag recall completed. The dealer informed the consumer the repair could not be completed due to bracket holding the airbag being damaged. The consumer was held responsible for the bracket repair, but could not afford the repair. The vehicle was towed to the consumer's residence, but was returned severely damaged.
Takata recall every Ford dealerships that I call, they don't have air bags to replace. I have been calling since this past year and every dealer says that they don't have the part stock and will call me once they get it. I haven't received a call yet. I called today and they said it takes 3 weeks to receive the part. They said I should try other dealerships. It seems like they don't want to replace the air bag.
Takata recall. The contact owns a 2010 Ford Fusion. The vehicle was included in NHTSA campaign numbers: 19V001000 (air bags) and 14E028000 (equipment), but the parts were not available. The contact was not notified of the equipment recall campaign and was checking with the manufacturer. Auburn Ford (1650 grass valley hwy, auburn, ca 95603, (888) 823-6591) was contacted and was awaiting a response from the manufacturer. The manufacturer was notified. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall. The contact owns a 2010 Ford Fusion. The contact received notification of NHTSA campaign number: 19V001000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Borgman Ford Mazda (located at 3150 28th St sw, grandville, mi 49418, (616) 534-7651) was contacted and confirmed that the part was not available. The manufacturer was not contacted. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall. The contact owns a 2010 Ford Fusion. The contact received notification of NHTSA campaign number: 19V001000 (air bags). The contact called koeppel Ford at 347-846-0657 (located at 57-01 northern blvd, woodside, NY 11377) and was informed that the parts were not available. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall auto accident frontal bumper damaged, no air bag deployed. Insurance not fix claim due to $1000 deductible and left with expense of repairs
Takata recall. The contact owns a 2010 Ford Fusion. The contact stated that NHTSA campaign number: 19V001000 (air bags) exceeded a reasonable amount of time for repair. Freeway Ford (9700 lyndale ave S, bloomington, mn 55420) was contacted and stated that the parts were unavailable. The manufacturer was not contacted. The contact had not experienced a failure. Parts distribution disconnect.
Tacata recall. Today I called the anacortes Ford dealership in wa state and spoke with josh in the service department. I told him I had a letter from Ford about a recall. He said that Ford is out of the parts and they aren't able to order any. I asked how long till they can order more and he said maybe a month. So I asked what my options were, if I needed to call back every month. He said the best he could do was add me to his list and keep an eye on it. I explained that my husband had called a few months back and spoke with someone who said they were ordering the part and would be calling him back in a few weeks. He said there was nothing on record of that. I am extremely unsatisfied with the handling of the situation. It's been over a year since I first started getting letters about this recall. The most recent letter I received from Ford Motor Company dated February 2019, states that, 'parts are available to repair your vehicle however, your dealer will need to order parts for your vehicle prior to your appointment.' This is not congruent with what josh said. He said they are not able to order any more at this time.
Received recall notice Feb 2018. Contacted local Ford dealer, sidney Ford on safety recall notice18S01/NHTSA recall 18V046. Were told we would be notified when part was available. How checked with them repeatedly and as of March 8, 2019, we were still told part was not available.
The contact owns a 2010 Ford Fusion. The contact received notification of NHTSA campaign number: 19V001000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. O'meara Ford center Inc. (400 w 104th ave, northglenn, co 80234, (800) 644-6072) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2010 Ford Fusion. The contact received notification of NHTSA campaign number: 17V024000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Wyatt johnson Ford (646 thompson ln, nashville, tn 37204, (615) 244-3615) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect.
I am having problems with several things. Air bag was recalled so I took it to the Ford dealership and they replaced it but the light won't go off, after getting my car back from the dealership the radio/speaker and seat warmers went out, soon after the heat/ac went out, the rear driver side tail light goes out very often, plate lights don't work, visor lights don't work. They're are too many issues that started at the same time, so I think it must be electrical. Thanks
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