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CarComplaints.com Notes: Ford significantly updated the Fusion for the 2010 model year. We wish they hadn't

Throttle body issues have led to a ton of reports about a sudden deceleration and loss of power while driving. Ford issued a “customer satisfaction program” in March 2014 that, unsurprisingly, has left very few customers satisfied.

2010 is also the year we started seeing complaints about the power steering failing. Throttle and steering failure? Yeah, that’s why this is a clunker.

10.0

really awful
Crashes / Fires:
25 / 1
Injuries / Deaths:
26 / 0
Average Mileage:
19,606 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2010 Ford Fusion seat belts / air bags problems

seat belts / air bags problem

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2010 Ford Fusion Owner Comments (Page 5 of 30)

« Read the previous 20 complaints

problem #507

Oct 092018

Fusion 4-cyl

  • miles

A D V E R T I S E M E N T S

2010 Ford Fusion. Consumer writes in regards to airbag safety recall.

- Irondale, AL, USA

problem #506

May 252018

Fusion

  • 60,000 miles
Takata recall it has been almost a year since Ford notified me of this recall as of yet my local dealer does not have necessary parts to make the needed repair how much longer must I wait? Ford authorized a rental car however my dealer has none available. Perhaps this recall is not as urgent as believed to be.

- Charlotte, NC, USA

problem #505

Aug 012018

Fusion

  • miles
Takata recall. The contact owns a 2010 Ford Fusion. The contact received a recall notification for NHTSA campaign numbers: 19V001000 (air bags), 14E028000 (equipment), and 15V793000 (fuel system, gasoline). The contact detected a strong fuel odor inside the vehicle and the vehicle failed to start. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Cavalier Ford at chesapeake square (4021 portsmouth blvd, chesapeake, va 23321, (757) 488-8311) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the failure. The failure mileage was unknown. Parts distribution disconnect.

- Portsmouth, VA, USA

problem #504

Feb 012018

Fusion

  • miles

A D V E R T I S E M E N T S

I file a complaint about my air bag on my 2010 Ford Fusion SE, I had a recall order took it to the company last year and they said they didn't have the part, I file and was to get a settlement, I haven't heard a thing and it's been over a year

- Richmond, VA, USA

problem #503

Feb 042019

Fusion

  • miles
Passenger, side airbag is defective and needs to be replaced as validated by Ford dealership on February 4, 2019.

- Wilson, NC, USA

problem #502

Mar 202016

Fusion

  • miles
I got a recall over a year ago about my airbags nothing has been done since

- Lehighton, PA, USA

problem #501

Jan 282019

Fusion

  • miles

A D V E R T I S E M E N T S

Takata recall. The contact owns a 2010 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Pompano Ford Lincoln (2741 N federal hwy, pompano beach, fl 33064) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the failure and confirmed that the parts were not available. The contact had not experienced a failure. Parts distribution disconnect.

- Pompano Beach, FL, USA

problem #500

Feb 022019

Fusion

  • 10,493 miles
When the weather changed to severely cold my tired went flat and a notification of service power steering now as we as service advancetrac now I review plenty of reviews about similar problems with the 2010 Ford Fusion with results in accidents im concered about my safety

- South Holland, IL, USA

problem #499

Jan 102019

Fusion

  • miles
The contact owns a 2010 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Cross roads Ford of cary (2333 walnut street, cary, nc 27518, (919) 460-5600) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure.

- Raleigh, NC, USA

problem #498

Dec 312010

Fusion

  • miles
Takao a recall when is it going to be fixed? all I ever hear is "you will be contacted" but I am never contacted.

- Manassas, VA, USA

problem #497

May 082018

Fusion 4-cyl

  • Automatic transmission
  • miles

A D V E R T I S E M E N T S

Takata recall. The contact owns a 2010 Ford Fusion. The contact received notification of NHTSA campaign number: 18V046000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was taken to fremont motor powell (located at 1000 is-14 alt, powell, wy 82435), but the part was not available for the repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. Consumer dtated airbag was replaced 02-13-19.

- Cowley, WY, USA

problem #496

May 012018

Fusion

  • miles
Takata recall: Recall notice from Ford states, "if you require a rental vehicle while waiting for parts to become available for your vehicle, please contact your local Ford or Lincoln dealer." A call to customer service claims that you are only authorized to receive a rental car while your car is at the dealer actually being repaired. You do not receive a rental car while "while waiting for parts to become available..." as described in the letter.

- Clarks Summit, PA, USA

problem #495

Oct 012010

Fusion

  • miles
Takata recall, my vehicle is a 2010 Ford Fusion with the takata airbag recall notice. The vehicle is 9 years old and I have not received a notice to have any recall work done to fix this problem. Ford is still building new vehicles but not addressing a serious safety recall. So basically nothing has happened to fix the problem!

- Mokena, IL, USA

problem #494

Dec 042017

Fusion

  • miles
Takata recall recall 18V-046, I waited over a year since the settlement to get this corrected, Ford was to provide a rental vehicle until the parts were available, I was able to get the parts on order Nov 17th, 2018. The parts are still not in and now Ford informed me they no longer provide a rental. Obviously this is due to costs, what is the price for someone's life should this defect lead to a death during an accident. Please confirm you received this correspondence, I need to document that this safety issue is being disregarded.

- Brunswick, OH, USA

problem #493

Jan 012017

Fusion

  • miles
The contact owns a 2010 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Frontier Ford (3701 stevens creek blvd, santa clara, ca 95051, (408) 533-1488) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- San Jose, CA, USA

problem #492

Jun 012016

Fusion

  • miles
Takata recall - my local Ford dealer, fairway Ford in evans Georgia 30809, cannot replace my airbag due to parts not available. They cannot give me a date when they will have parts. My understanding was that the southern states based on high temperature and humidity should take priority. Can you tell me when a replacement airbag will be available.

- Lincolnton, GA, USA

problem #491

Jan 112018

Fusion

  • 80,000 miles
Takata recall. I received two letters in the mail from Ford discussing the need to recall and replace the airbags in my vehicle, dated approximately February and March 2018. The letters indicated that I would be notified at a later date as to when and where I could take my vehicle to have the airbags replaced. Since then, I have not received any documentation or updates on the matter and have not received any direction on replacing my airbags. It has been over a year now since Ford has issued this recall and they still have done nothing.

- Philadelphia, PA, USA

problem #490

Jan 022018

Fusion

  • miles
Takata recall. The contact owns a 2010 Ford Fusion. The contact received a recall notice for NHTSA campaign number: 18V046000 (air bags) in January of 2018. After checking the VIN, the contact discovered that the parts needed to repair the defect were not available. The manufacturer and local dealer were not notified. The contact had not experienced a failure. VIN tool confirms parts not available.

- Shalimar, FL, USA

problem #489

Jan 112018

Fusion

  • miles
Takata recall. The contact owns a 2010 Ford Fusion. The contact received notification of NHTSA campaign number: 18V046000 (air bags). The contact called bill currie Ford at 813-872-5555 (located at 5815 N dale mabry hwy, tampa, fl 33614) and was informed that the parts were not available. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.

- Anthem, AZ, USA

problem #488

Jan 092018

Fusion

  • miles
The contact owns a 2010 Ford Fusion. The contact received notification of NHTSA campaign number: 18V046000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Selinsgrove motors (10 N susquehanna trail, selinsgrove, pa 17870, (570) 374-8131) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.

- Mt. Pleasent Mills, PA, USA

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