This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Driving down a bumpy gravel road (some call it washboard), I went to apply the brakes and it was like the brakes were not there; the brake pedal went all the way down to the floor. I pumped the brake pedal and that helped. We did take the car to a mechanic, but by that time, the brakes had come back. He could not figure out what was wrong. Another time, coming up to a light when it turned yellow, I braked, the ABS kicked in, and instantly my brake pedal went to the floor again. This was on dry pavement. I could not stop. I made a right turn just as the light turned red. The brakes remained "spongy, " but they came back shortly after the incident. This last example has happened at the same intersection twice. The light turns yellow, I brake, the ABS kicks in, my brake pedal goes to the floor. This last time, I drove back to the intersection and noted that there is a drop or considerable bump along a pavement seam just as you come up to the light. Enough of a drop that you can feel it in your car as you drive over it. Both of these times at the stop light I was unable to stop before the intersection. I had to proceed through making a right hand turn on a red light. I was not over-driving or speeding, I was unable to stop because the brake pedal had gone soft. This last time I took the car to the Ford dealership in town and they verified that the hcu tested bad and needed to be replaced.
The ABS braking system on the car is defective and essentially has made the car unusable. The ABS module is apparently no longer sold and only available from a salvage yard. I have brought this vehicle to the Ford dealership for repair and even with two separate ABS modules replaced the brakes still do not work properly. They have no proper repair available.
I was driving my car in the city and came to a curved lane. I stepped on the brakes to slow down so that I could make a slight turn but don't remember the car slowing down. I then tried to stir the wheel so that I would not crash. At this point, I might have over corrected the stirring wheel leading the car to slid as the road was wet. I ended up hitting a pole.
When attempting to stop my 2007 Ford Fusion the brakes would lose functionality in varying degrees. Sometimes the pedal would get soft but I would be able to stop the car by pressing harder and other-times the brakes would fail to work all together. When the brakes would fail they would regain functionally after about 5-10 minutes. When I inspected the brake system there was no evidence of leaking brake fluid or break/rotor wear. When I took the car to the shop the mechanic assured me there was nothing wrong with my ABS braking system. The faulty brakes in my Ford Fusion eventually failed completely while driving at 65 mph on highway I-195 when traffic came to an abrupt stop. I suffered a life changing concussion in the resulting accident as well as losing my car and job. I believe the problem is a faulty master cylinder as no brake fluid is lost from the system. Please address this issue there are still 2007 Ford Fusion on the road today that will eventually cause more serious accidents.
Any time the ABS system engages, break pressure is lost for extended periods of time, resulting in longer stopping distances. Usually the only way to get break pressure back is to turn the car off, let it sit, and pump the breaks hard several times before pressure is regained, sometimes not for several days. I have not yet been in an accident due to this but feel it is only a matter of time. It first occurred last year around this time when my car was around 116000 miles. It has occurred 2 more times since then including today. The master cylinder was replaced in August 2018 with no change in the problem. After extensive research and ruling out other possibilities, I believe the problem is due to the ABS control module. I know there is research into this already, so I am adding my car to the list of affected vehicles to ensure something is done about this problem.
- Saugus, MA, USA
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Brake pedal goes to the floor, and is undrivable due to safety issues. This problem has been going on for months with this vehicle, we have spent several thousand dollars, numerous parts for the ABS brakes and oil leaks continually coming from the master cylinder. Problem never fixed, several mechanics could not figure out after replacing everything with the brake line and still brake goes to the floor. Brakes bled numerous times and nothing is different, replaced several parts and no improvement (hcu, brake booster, master cylinder, both rear brake calipers). Problems still persist. Very upset, this car is making us broke and still no recall!!?? same problem every day with the car, unable to safely drive it, for several months now, not just a specific date, but months-long problems with this car, we have a child with autism who needs to get to appointments and unable to drive him in this unsafe car. Also airbag is a safety hazard, was officially recalled, but no fix provided its been over 2 years since we were notified. These are serious safety risks.
Depressed brake pedal as I approached a parking spot at a very slow speed; the pedal went to the floor; the car did not stop. Backed up off of a grassy area and the brakes worked fine. The brakes have worked fine since than. Checking various vehicle complaint sites indicate the trouble is very likely the ABS hydraulic control module. I believe that Ford is aware of this problem.
The contact owns a 2007 Ford Fusion. When the contact depressed the brake pedal, the pedal traveled to the floorboard and the vehicle failed to stop immediately. The vehicle was taken to the local dealer (bill collins Ford, 4220 bardstown rd, louisville, ky) where it was diagnosed that the ABS hydraulic unit was faulty and needed to be replaced. The vehicle was repaired, but the failure recurred approximately six years later. The failure was not diagnosed or repaired. The manufacturer was notified of the failure. The local dealer was not notified of the recent failure. The failure mileage was 50,000.
Soft brakes - 2007 Ford Fusion accident in which car was totaled. Driving on to on ramp to interstate. Cars slowed in front of us, applied brakes and pedal went to the floor car wouldn't stop and we struck the vehicle in front of us.
The ABS hcu valves in my 2007 Ford Fusion have become stuck causing the brakes to become very "spongy" and dramatically increase the stopping distance of my vehicle. After some research, it is clear this is a very common, dangerous, and costly issue that Ford will not stand behind.
The contact owns a 2007 Ford Fusion. While driving 10 mph, the brake pedal was depressed, but failed to respond. The brake pedal traveled to the floorboard without warning. The vehicle was taken to three independent mechanics, but the failure persisted. The vehicle was previously taken to norm reeves Ford superstore (located at 18900 studebaker rd, cerritos, ca 90703) where it was diagnosed that the brakes and master cylinder needed to be replaced. The vehicle was repaired, but the failure recurred. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failures. The failure mileage was 159,350.
The contact owns a 2007 Ford Fusion. While driving approximately 40 mph and attempting to stop the vehicle, the brake pedal extended to the floorboard when depressed and the vehicle would not stop. The contact's vehicle crashed into the rear of a second vehicle. There were no injuries. The vehicle was towed. A police report was filed. After the crash, the vehicle continued to experience intermittent brake failures. The vehicle was taken to an independent mechanic where it was diagnosed that the ABS module was faulty and needed to be replaced. The module was replaced and the failure was remedied. The local dealer and manufacturer were not notified. The failure mileage was 80,000. Consumer stated on 3 occasions my daughter rear ended vehicles because of brake failure. It was an ABS module which he fixed. Consumer stated we have a salvage title lowering the cost of resale. Consuemr found ABS problem through a repair search called identifix.
The contact owns a 2007 Ford Fusion. While driving, the brake pedal had to be depressed to the floorboard in order to stop the vehicle. There were no warning indicators illuminated. The vehicle was taken to Eagle river Ford (1050 E wall St, Eagle river, wi 54521), but the failure could not be diagnosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage and VIN were unknown.
ABS brake failure. This is a follow up to my previous report. Ford does not have a new hcu module available to correct this malfunction. I had to pay the labor for three used modules to be installed before the ABS system worked properly. Ford dealers continue to sell 2007 to 2009 Fusion and Milan with this potential dangerous problem.
The brakes went soft while approaching a red light and I could not stop. It felt like they 'blew out' and they made a low pitch scratching noise. The light then turned green, preventing an accident. I took the car into the Ford dealership and they told me the hydraulic control unit needed to be replaced. This is a design-flaw on Ford's part, and not a routine maintenance issue.
The dashboard around airbag portion has come apart and is rising up all the way across the dashboard. Passengers' side the seat belt light and seat belt buzzer goes off. Have notified Ford. No compensation. Do not have pictures available, but if needed will email them asap. The consumer stated there were toxic gases leaking from the airbag compartment which tampered with the adhesive on the dashboard. The dashboard began to bubble up around the compartment. The seatbelts would not release. The consumer's grandchild had to wriggle out from under the seat belt. The seatbelt had to be unscrewed from the floor to release the pressure on it. The interior dashboard light, radio, clock, mileage, and cd player would not operate. The engine light illuminated, the driver's seat seams began separating, the brakes stick, the interior door handles broke off, the rearview fell off while driving, and the tires had a constant leak.
After the ABS engaged on the car on some ice (going approximately 20mph) the brake pedal sank nearly to the floor. Now I have no ABS and the pedal sinks to about 2 inches above the floor before braking starts. I have had the lines and master cylinder looked at and they were fine. The dealer believes it is the ABS pump that has a stuck valve. Apparently this is not uncommon and needs to be a recall not just an expensive repair bill for something that could kill people.
Driving on slippery winter northern Illinois road, stepped on brakes when approaching a stop light. ABS kicked in (seemed to be right front wheel), then brake petal went to the floor and could not stop, almost hit the car ahead of me. Brake petal remained very soft and easily went to the floor board for the next couple of days. After that, it went back to normal. I am convinced an ABS valve stuck, so I went to the dealer to get a fix / part. To my surprise, dealer said Ford does not supply the part and cannot fix this problem with a new part. So, I have no solution. If I get a part from the junk yard, it will likely have the same problem in time. This is a major problem to the safety of my family, and Ford offers no solution. Only thing I can think of is deactivate the ABS. At least I will have some brakes in emergency rather than no brakes.
When driving and the car has an ABS braking event due to a sudden stop or slick road conditions the pedal would drop to the floor as if there was no brake fluid pressure. After the vehicle was rested pressure would return. After approximately 3 occurrences of the issue, resting the vehicle no longer fixed the issue. The vehicle was taken to the dealer for service who diagnosed the hydraulic control unit had failed and it was replaced. The problem was fixed and has not returned after subsequent ABS braking events.
There is a problem with my car that is very dangerous, and could be life threatening to me and others. Under certain conditions my brakes will not work. It happens when the road is wet or has snow on it. A few different things has happened which apparently depends how slippery the road is. When braking sometimes there will be a odd noise which I think is the safety braking feature, but even that doesn't seem to work correct. The worst is this. Again, when slick or slippery roads. There have been numerous times when trying to brake I have lost all braking. The brake pedel goes completely to the floor. On a few occasions this happened while trying to stop before a stop sign and ended up in the middle of the road. This has happened going at a speed of 10 to 55 mph. Twice this happened where the stop sign was at a road that was 55 mph. You can imagine what could have happened. I have read online that others are having the same problem. Why has nothing been done about this potentially deadly situation " for crying out loud. Does there have to be deaths before action is taken ? the car was taken to a local dealer and they said the brakes needed to be blead. They seemed to be aware of this problem....again, why and the hell is nothing being done about it ? next I am going to write my state representative or someone who can make something happen. I believe I wrote to you before, but lost the paperwork that came. But it doesn't look like nothing was being done about it anyway. Oh, and when the brakes were blead by the dealer it made no difference. At least when other car manufacturers have recalls something appears to be done about it. Here in the good ole usa things seem to drag on and on and on. So does that mean foreign manufacturers are more considerate for our safety than own country " I want action.
A D V E R T I S E M E N T S
- Tea, SD, USA