This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Takata recall. The contact owns a 2006 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the part to do the recall repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Bob allen Ford, 2320 S oak St, ottawa, ks 66067, (785) 242-5100) was contacted and confirmed that the part was not available. The manufacturer was also made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. The contact owns a 2006 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Parks Ford & Lincoln of gainesville (3333 N main St, gainesville, fl 32609, (352) 372-4251) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2006 Ford Fusion. The contact received notification of NHTSA campaign number: 17V024000 (air bags); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The Ford dealer (southgate Ford, 16501 fort St, southgate, mi 48195) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall..I have a 2006 Ford Fusion SE im making a complaint because I was driving in detroit mi on woodward ave when I hit a pot hole and the passenger air bag push up on the dashboard like it wanted to explode..im scared to drive the car...Ford Motor Company sent me a recall letter stating parts are not available yet for the airbags to be fix so ive been renting cars to get back and fourth to work spending alot of money..I would like to get reimbursed for spending unnecessary money when Ford cant fix the faulty airbags that will kill me please help
- Detroit, MI, USA
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Takata recall. The contact owns a 2006 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (norm reeves Ford superstore, 18900 studebaker rd, cerritos, ca 90703) was contacted and confirmed that the part was not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the part would be available. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. The contact owns a 2006 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The santa maria Ford Lincoln dealer (1035 E battles rd, santa maria, ca 93454, (805) 925-2445) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall a couple years ago, we began noticing the passenger dash beginning to bulge and separate. When we received the notice about the recall on the airbags in certain Ford vehicles we connected the dots. Over time and with heat the bulge became bigger and parts began to separate. When we were informed that a passenger should no longer be allowed to sit in the seat while driving, it put us in a very large predicament for our family to use our only vehicle. We made do hoping that the parts would come in this spring like we were told through the mail. We continued to call our Ford dealership and after five attempts and only getting voicemails, we left messages each time with our name, question, and phone number. We have yet to have a return phone call from them and it has been months. We just want our vehicle safe to drive in so we can efficiently use it as a family and as our only means of transportation.
I just wanted to alert you that my VIN is no longer coming up as having a recall. Ford is saying in there system it still is. You might want to qa your system to make sure you are not giving out false information to people. You can use mine as an example to check why it's not showing: [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
Takata recall I was notified that the airbag was recalled back in 2016 and have been trying to get it replaced ever since. Each time I checked the website or called I was told "recall incomplete: Remedy not yet available". when I called, I was told that someone would contact me when the part was available via mail. The status has been "number of open recalls:1" for many months, but when I checked today, it said "0". my complaint is overall poor communication by Ford during this recall, my concern is that I now have no recourse to get the air bag replaced and my family has to drive around in a ticking time bomb.
Received recall letter prior to April 7, 2017. I've checked consistently with al white motors, manchester Tennessee where vehicle was purchases new and they continue to say parts are not available. A friend (mechanic) read the letter and ordered the part in June 2017, but was too far to drive to install. Al white motors keeps putting me off on doing this install. What should I do?
Takata recall. The contact owns a 2006 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer (North central Ford, 1819 N central expy, richardson, tx 75080, (855) 588-7660) was unable to verify when the parts would be supplied from the manufacturer. The dealer offered a loaner vehicle, but the guidelines from the manufacturer were unreasonable for the contact. The manufacturer was contacted. The contact was not experiencing a failure. VIN tool confirms parts not available.
Takata recall. The contact owns a 2006 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Malloy Ford (1300 richmond rd, charlottesville, va) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2006 Ford Fusion. The contact received notification of NHTSA campaign number: 17V024000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Orleans Ford in medina, New York was made aware of the recall and stated that the parts were unavailable. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall still waiting for a replacement for the airbag. Every time I call the dealer, they say no parts are available. Was sent a notice from Ford saying not to let anyone ride in the front passenger seat. The only reason we still have this vehicle is to get my 97 year old mother to and from the doctor. That is the only seat we can get her in and out of. There is no solution. We need the airbag replaced and have been waiting since before my father passed last year.
Takata recall - I've called my local Ford dealer (spradley barr Ford) twice now regarding an airbag recall for my vehicle and both times the have said they can't do anything about it because they don't have the parts and to check back in another month or so. Why have a recall if I can't actually get my vehicle taken care of, isn't this a safety hazard?
"takata recall". it's been 2 years since being notified about the recall of defective airbags by Ford Motor Co., and no word on how soon the airbag will be fixed. The local dealership has no answers and I cannot get through to Ford's main office. This is far too long for a problem to go on with being resolved. We are not allowed to sit in the passenger from seat because of this situation and this causes stress for the family. Please help get this situation resolved. Thank you.
Called dealership about getting replacement air bag installed because of the recall letter I received. Said I needed to wait until that grouping of vehicles were to be serviced. I've been waiting over 6 months -- and still nothing. If this vehicle is unsafe because of faulty airbag, why don't they expedite the service and replacement?
'takata recall' my car has had this defect since it was manufactured. I was notified in July 2016 with no resolution in sight. December 2017 notification to not sit anyone in the front seat of the family car. I need this fixed!! cars in accidents get repaired, where do these parts come from? please contact me regarding this
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- Ottawa, KS, USA