This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2018 Ford Focus. The contact stated that after refueling the vehicle, the vehicle failed to immediately restart. The service engine warning light was illuminated. The vehicle eventually restarted and was driven to an independent mechanic. The contact was notified of fuel tank failure caused by an excessive vacuum in the fuel vapor management system. The contact stated that the vehicle had experienced the failure listed in NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline) however, the VIN was not included. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 39,500.
The contact owns a 2018 Ford Focus. The contact stated that on numerous occasions upon acceleration, the vehicle hesitated to respond. The contact then stated that while driving at various speeds, the vehicle stalled without warning. Additionally, the contact stated that after the vehicle stalled, she was able to restart the vehicle; however, the failure recurred, and another vehicle provided a jumpstart. No warning lights were illuminated. The vehicle was then taken to an independent mechanic where it was diagnosed that the caliper and fuel tank needed to be replaced. The contact was then informed that her vehicle was included in the NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline) and she advised to take the vehicle to the dealer for the repair. The undisclosed dealer was notified of the failure and the contact was informed that the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 97,000.
The contact owns a 2018 Ford Focus. The contact stated while driving at an undisclosed speed, the vehicle lost motive power with the battery and check engine warning lights illuminated. The contact pulled over into a parking lot. The vehicle was able to be restarted. The vehicle was taken to an independent mechanic, who diagnosed that the failure was related to NHTSA Campaign Number: 16V735000 (Fuel System, Gasoline) however, the VIN was not included in the recall. The vehicle was then taken to the dealer, where it was determined that the canister purge valve needed to be replaced. The vehicle was taken to another independent mechanic, who replaced the canister purge valve. The manufacturer was made aware of the failure. The failure mileage was approximately 67,000.
The contact owns a 2018 Ford Focus. The contact stated that while driving at various speeds, the vehicle jerked, lost motive power, and stalled. The vehicle was able to restart. The check engine warning light was illuminated intermittently. The contact stated that the vehicle hesitated while starting, and while shifting into reverse(R). The contact used an ODB reader and retrieved fault codes for the fuel pressure sensor and fuel pump. The vehicle was taken to a local dealer, where it was diagnosed that the fuel pressure sensor and fuel pump needed to be replaced. The contact became aware of NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline) however, the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The approximate failure mileage was 70,000.
The contact owns a 2018 Ford Focus. The contact stated while driving at various speeds, the vehicle shuddered and vibrated abnormally. There was message indicating that "transmission was overheating" displayed. The contact also stated that after refueling the vehicle would fail to immediately start. The vehicle was taken to the local dealer who diagnosed that the purge valve, motor mounts, and shift motor were faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The contact was informed that the vehicle was not included in the NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 80,000.
- Durham, NC, USA
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The contact owns a 2018 Ford Focus. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the dealer and the contact was informed that the PCV value needed to be replaced, and that the vehicle was not included in NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline). The manufacturer was contacted and referred the contact to the NHTSA Hotline to file a complaint. The failure mileage was 34,000. The contact stated that their vehicle has the same issue as other 2012-2018MY Ford Focuses but their vehicle is not included in the recall.
The contact owns a 2018 Ford Focus. The contact stated while driving 35 MPH, the check engine warning light illuminated. The contact turned off the vehicle, but the check engine warning light remained illuminated. The vehicle was taken to a dealer and the contact was informed that the vehicle was experiencing the failure listed in NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline). Neither the dealer nor the manufacturer was contacted. The failure mileage was 76,000.
The contact owns a 2018 Ford Focus. The contact stated while stopped at a stop sign the vehicle shut down completely. The contact was able to restart the vehicle; however, the vehicle drove rough. The vehicle was taken to the dealer and the canister purge valve was replaced. The manufacturer was contacted and stated that the VIN was not included in NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline). The failure mileage was 53,000.
The contact owns a 2018 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The check engine warning light was illuminated. The contact was able to restart the vehicle. However, the failure reoccurred increasingly while at a complete stop. The contact stated that the vehicle would jerk, would shudder, and would hesitate to respond when accelerating from a complete stop. The vehicle was taken to an independent mechanic where it was diagnosed that the failure was associated with the fuel line and the fuel tank. The vehicle was not repaired. The contact associated the failure with NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline); however the VIN was not included. The local dealer and other unknown dealers were notified of the failure and informed the contact that the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA hotline. The failure mileage was approximately 68,000.
The contact owns a 2018 Ford Focus. The contact stated while driving approximately 20 MPH and climbing a steep grade, the check engine warning light illuminated and the vehicle almost stalled. The contact stated that at the crest of the grade, the vehicle regained motive power. The contact had taken the vehicle to an independent mechanic who advised that the failure could be associated with NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline). The independent mechanic recommended that the vehicle be taken to a dealer. The dealer confirmed that the failure was related to NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline) and that the fuel tank was damaged and the purge valve needed to be replaced. The vehicle had not been repaired. The contact stated that the VIN should be included in the recall. The manufacturer had been informed of the failure. The failure mileage was unknown.
The contact owns a 2018 Ford Focus. The contact stated that after refueling the vehicle, the vehicle would not start immediately. The contact stated that after several attempts the vehicle started and operated normally. On another occasion, the vehicle failed to start-up. The vehicle was taken to the dealer and the contact was informed that the purge valve needed to be replaced. The contact explained to the dealer that the vehicle had experienced the failure listed in NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline) and was informed that the VIN was not included in the recall. The vehicle was not repaired. The failure mileage was 90,000.
The contact owns a 2018 Ford Focus. The contact stated while driving at various speeds, the vehicle would hesitate and shutter upon the depression of the accelerator pedal. As the failure persisted, the check engine light appeared on the instrument panel. The vehicle was taken to an independent mechanic who diagnosed the vehicle with a defective canister purge valve. The contact stated that an unknown part was repaired to correct the failure; however, the failure returned. The vehicle was taken back to the mechanic who then linked the failure to NHTSA Campaign Number: 18V735000( Fuel System, Gasoline). The manufacturer was then notified about the recall and informed her that her vehicle was not included in the recall. The vehicle had yet to be repaired. The failure mileage was approximately 70,000.
The contact owns a 2018 Ford Focus. The contact stated that while his son was driving at an undisclosed speed, the vehicle stalled. The vehicle was taken to an independent mechanic where the purge valve, fuel pump, fuel tank, gasket, and fuel sender valve were replaced. The contact called the local dealer but the vehicle was not diagnosed or repaired. The contact stated the failure was related to NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline). The manufacturer was not contacted. The failure mileage was approximately 49,805.
The contact owns a 2018 Ford Focus. The contact stated that while his son was driving 40 MPH, the check engine warning light illuminated. The contact took the vehicle to an independent mechanic and was informed that the canister purge valve needed to be replaced. The vehicle was not repaired. The contact took the vehicle to the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline) however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was 35,600.
The contact owns a 2018 Ford Focus. The contact stated while driving approximately 45 MPH, the check engine warning light illuminated. The contact continued to drive. The vehicle was taken to an independent mechanic where it was diagnosed that the emission system had failed. The canister purge valve and the vapor vent valve were replaced; however, the failure recurred while driving. The vehicle was taken back to the independent mechanic where it was diagnosed that the canister vent valve and the canister vent solenoid needed to be replaced; however, the failure persisted. The vehicle was taken back to independent who provided the same diagnostic; however, the vehicle was not repaired. The vehicle was then taken to the dealer where it was diagnosed that the canister vent valve and the canister vent solenoid needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA. The failure mileage was approximately 25,509. Vehicle had an issue with the Canister Purge Valve, canister vent solenoid and also other issues related to a recall that is on this type of vehicle. Our VIN number was not included with the recall, but it is the same thing that they are saying in the recall that happened to our Ford. The car only has 25817 miles. Warranty ran out on years but not mileage.
The contact owns a 2018 Ford Focus. The contact stated that after refueling, the fuel gauge failed to provide an accurate fuel level. The contact stated the vehicle was difficult to start and required that the accelerator pedal was pumped while starting the vehicle. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the failure was related to NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline). The contact informed the manufacturer of the failure. The contact was informed that the VIN was not included in the recall. The contact was referred to NHTSA for assistance. The approximate failure mileage was 90,000.
The contact owns a 2018 Ford Focus. The contact stated that while driving at an unknown speed, the check engine warning light illuminated. Days later, the contact stated that the vehicle failed to start after multiple attempts. The contact retrieved several DTC codes on the low fuel rail pressure and a defect with the fuel rail circuit. Upon investigation, the contact linked the failure to NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline). The dealer nor the manufacturer had been notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 90,000.
The contact owns a 2018 Ford Focus. The contact stated that while driving at 60 MPH, the vehicle stalled. The failure nearly caused a collision. The vehicle was taken to an independent mechanic and diagnosed with canister purge valve failure. The canister purge valve needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that there was no recall associated with the VIN. The contact related the failure to NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline) however, the VIN was not included in the recall. The failure mileage was approximately 92,000.
The contact owns a 2018 Ford Focus. The contact stated while driving at various speeds, the vehicle would stall randomly. The contact stated that the check engine warning light was illuminated. The vehicle was taken to a local dealer but was not diagnosed or repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline) however, the VIN was not included. The manufacturer was informed of the failure but offered no assistance. The failure mileage was unavailable.
The contact owns a 2018 Ford Focus. The contact stated that while operating the vehicle, the check engine warning light illuminated, and the vehicle began to lose motive power and would not accelerate. The vehicle was taken to an independent mechanic who diagnosed that the canister purge valve had failed. The vehicle was not repaired. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The manufacturer was notified of the failure and informed that the vehicle was not included in the NHTSA campaign number 18V735000 (Fuel System, Gasoline). The contact indicated that the vehicle had experienced the failure listed in the recall. The failure mileage was 64,000.
A D V E R T I S E M E N T S
- Campbell, CA, USA