CarComplaints.com Notes: For the third year in a row, the 3rd generation Focus is experiencing massive transmission problems.
Most notably owners keep complaining about how there's bad hesitation and jerking when starting from a stop. This isn't the result of an old, worn out part. In fact, the average mileage it's reported to us is just over 15k miles.
10.0
really awful
Crashes / Fires:
9 / 1
Injuries / Deaths:
5 / 0
Average Mileage:
49,937 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I want to fine a complaint against the Ford dealer. I have approximately 3 months with problem. It's because of gas evaporations. I had with me a latter that Ford send me to me for recall which I had to have it repaired and they want to charge me for it. Supposedly they repaired that, when they never did and proof of this is that there is the problem as well as the transmission they just marked done and they never did I, because I don't have the problem before and now I have it. They don't want to repaired those 2 factory failures. I want to see what can I do to they fix it at not cost since. It's a factory failure and I'm not the only one with that problem. That is a serious problem they said that in the latter they send me. I send you a picture I had. They took the another one.
Transmission kept overheating; would not move when in reverse and gas amount inaccurate, car jerks when gas pedal is pressed and it stalls when it turns
Transmission kept overheating; would not move when in reverse and gas amount inaccurate, car jerks when gas pedal is pressed and it stalls when it turns
My car stalls when driving without warning and shuts off after I fill the tank and when the tank is low. I have difficulty starting the vehicle when I fill up. It's a recall on this particular issue on the make and model of my car but Ford saying is VIN specific and my VIN is not included even though I'm having that problem. I paid for the Ford dealership to diagnose the problem. What's being recalled is the exact problem I am having but they won't fix it because my VIN isn't included.
While driving on highway my RPM will fluctuate up and down. RPM's will raise high while my speed doesn't increase. My steering wheel pulls to the left. Car wants to stall periodically. It has a hard idol.
- Lewisville, TX, USA
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I want to know why the people driving this year of Ford Focus have not been compensated by Ford for all of the "defects" associated with this vehicle? in 3 years time, I have replaced the battery, shocks, repaired oil leak, vapor management valve and replaced tires out of my own pocket. The recalls are unreal! I have had it in the shop for "fuel tank deformation recall", the "tcm clutch shutter" has been replaced 3 times. Not to mention the times I have taken it in for that to be fixed, only to be told it wasn't the problem when it was later verified that it was. And now I receive notice that the doors fly open while driving! I can't trade it in, because I am $3,000 upside down because the vehicle is not worth squat.I have lost employment because of this vehicle and it has significantly impacted my and my family's quality of life because of all of the problems it has caused. I have been losing gas for the past 2 years and the mechanic's can't find the problem. When I fill up, the miles to empty will show for example 274, when I drive 1 mile by the odometer, the miles to empty has indicated 6. that is a huge amount of money I have lost in the past 2 years. This is outrageous that Ford Motor Company has not been forced to compensate us unfortunate people that got "stuck" with a vehicle they knew had issues! I have all paperwork for everything I have stated above but there are over 100 pieces of paper. If you require this from me I can make copies and send to you but to upload everything is too much. Please help! I would like to get into a vehicle that is safe to drive for me as well as my family. I have been driving in fear since a week after I purchased this in Jan 2017!
Gas mileage was not correct and took to a mechanic where they found a warped fuel tank that was causing distance to empty to be inaccurate. Told me I needed a fuel tank and charcoal canister that would cost over $1000. Called a Ford dealership to explain that it was having similar issues to a recall Ford focuses are having with the fuel tank but told me there is no recall on my vehicle and reached out to Ford directly and told me the same thing and just to make sure I keep my receipts. This issue occurs in motion on highway and city. The Ford reference number for this recall is 18S32. Https://media.Ford.com/content/fordmedia/fna/us/en/news/2018/10/25/Ford-motor-company-issues-recall-in-North-America-for-select-201.html
It clicks constantly - I have start the car with a battery charger although I just put a new battery in the car, I have had the transmission clutch and parts replaced twice. - its still slipping out of gear it sound like grinding metal. Im so done with this car.
The car has a problem taking off and seems to not want to shift. It now will not drive and I have it at the dealership. Paid over $1000 and still not fixed. Said it was the tcm. Now they want another $800 (saying they are giving me a discount) to change the clutch fork and hopefully that will work. I've had problems since I got it in 2016. Called and there was nothing they could do.
I have had the some part of the fuel and transmission censor replaced a couple of time by buckeye Ford in london Ohio. The last time I it was replaced I was told this happens all the time and that my car could stop running I am concerned that I will be driving and something just makes it stop the rpms go up to 3 or so sometimes at take off and there is a hesitation please look into this for me. [xxx] email is [xxx]the clock and radio display doesn't work and then maybe a few weeks go by and they just star to work. I am afraid to even drive out of town so I rent a car thank you redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
The contact owns a 2014 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle shuddered with the check engine warning light illuminated. The contact stated that on one occasion while attempting to accelerate uphill, the vehicle stalled without warning. The vehicle was taken to jack schmitt Ford (1820 vandalia St, collinsville, il 62234) to be diagnosed. The contact was informed that the powertrain control module needed to be replaced. The vehicle was not repaired. The contact referenced the failure to 19V515000 (fuel system, gasoline) however, the VIN was not included. The manufacturer was not informed of the failure. The failure mileage was 83,200.
The wiper fluid sprayer stopped working. I have no idea why. Then ever since I bought the car it stutters everytime I hit the gas pedal. So each time when taking have it has a shaking sensation. Each time I have taken it to the dealer they say the same thing that the car was made to do that because its an automatic dual transmission.
I've not had a fuel gauge since my 4th warranty repair (turbo replacement turned catastrophic and incurred warranted engine replacement as they blew it in shop and had it for almost three months) and I am not happy at all. And I am now gonna have to go back and get it fixed as this is dangerous for me. I keep a gallon of fuel I'N my car, so I'm basically huffing fumes all the dang time im in my car.. I must keep a gallon of fuel in the car due to the sudden stalls and the subsequent crank, wont start issues. Up until after my car was "repaired".. I didn't have issue until id done run out of fuel and or run out of outa fuel and stalled in most precarious places whilst in motion and driving down the road. I'd run out of fuel and my car would sputter and die. I've walked up to 12 miles to get to a gas station luckily. I am not cool with this [xxx] cause I bought it with lil to no mileage and new off the lot.... [xxx] has a ring to it if anyone could help... to an erratic at best case I've been stranded with no phone, no food nor water at least three times. And they think I'm gonna bring it in for service and allow them to screw me over again? don't think I have a lot of trust for Ford no mo.... I hope they stop playing around with people's lives as seemingly expendables and wasting our valuable time and money. I've lost a job from it and that's no joke. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
We purchased the vehicle in 2016. We immediately noticed the problem with the transmission during acceleration. When you accelerate the car stutters and lags and feels like a stall on every acceleration. We took it in and was told that is was the economic part of the vehicle and it was suppose to do that. It has never been better nor did they ever fix it upon servicing. Now we learned it's an issue with all Ford Focus for these years.
The contact owns a 2014 Ford Focus. The contact stated a week after purchasing the vehicle the check engine light illuminated. The contact also stated while driving at approximately 55 mph he started smelling gasoline in the cabin of the vehicle and pulled over to address the failure. The contact stated he placed a rubber hose over the gas line. The contact also mentioned that the vehicle had faulty wiring and the battery warning light was illuminated. The vehicle was taken john megel Chevrolet, llc (1392 ga-400, dawsonville, ga 30534) but no repairs were made. The manufacturer was made aware of this failure but offered no assistance. The contact was referencing this failure to NHTSA campaign number: 19V515000 (fuel system, gasoline) however the vehicle was not included in the recall. The approximate failure mileage was 90,000
After refueling the vehicle, the first time I go to start the engine it gets to approx: 1000 RPM and then RPM proceed to decrease until the car has stalled. When attempting to start the car the second time, the RPM drop but the car catches it and it does not stall. Only after refueling does this issue occur.
The excessive vaccuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash. Very dangerous. Constantly battling with this car daily.
The contact owns a 2014 Ford Focus. The contact stated that with the fuel level below tank, the vehicle stalled without warning. The contact was able to restart the vehicle and the vehicle operated as intended. The vehicle was taken to (tallahassee Ford Lincoln 243 N magnolia dr, tallahassee, fl 32301 (850) 877-1171) where it was diagnosed that the fuel pump was defective and needed to be replaced. The vehicle was not repaired. The failure still persisted. The contact mentioned NHTSA campaign number: 18V735000 (fuel system, gasoline) as a possible solution to the failure. The manufacturer was made aware of the failure. The failure mileage was approximately 58,885.
Well when driving my car for a while more then a hour or so I would randomly stop I. the middle of the freeway pretty much if your pushing the gas it's like pushing the brake the fuel wouldn't go to the car to mqke it move I have to immediately turn my car off I was scared it would break the engine or so thing it was unsafe cause it was on the freeway so I could of gotten hit from the back I've taken it to the Ford dealership cause they said it was the recall on my car but I've taken it 3 times now and they tell me they can't find the problem it's getting frustrating cause they act like they don't care all they worry about is getting there loaner car back they don't care about the safety of there customers
The contact owns a 2014 Ford Focus. The contact stated that while driving at various speeds, the vehicle stalled without warning. The contact was then informed by (rivertown Ford 1680 whittlesey rd, columbus, ga 31904) that the vehicle was included in NHTSA campaign number: 18V735000 (fuel system, gasoline). It was recommended that a diagnostic test be performed on the purge valve. The result was that the purge valve was intact so the software update would be performed. The software update was performed however, the failure recurred. The contact stated that the battery, idle sensor, throttle body control module and purge valve was previously replaced. The manufacturer was not contacted nor informed of the failure. The failure mileage was unknown.
A D V E R T I S E M E N T S
- Kirkland, WA, USA