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CarComplaints.com Notes: For the third year in a row, the 3rd generation Focus is experiencing massive transmission problems.

Most notably owners keep complaining about how there's bad hesitation and jerking when starting from a stop. This isn't the result of an old, worn out part. In fact, the average mileage it's reported to us is just over 15k miles.

10.0

really awful
Crashes / Fires:
9 / 1
Injuries / Deaths:
5 / 0
Average Mileage:
49,248 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2014 Ford Focus fuel system problems

fuel system problem

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2014 Ford Focus Owner Comments (Page 2 of 15)

« Read the previous 20 complaints

problem #270

Jul 302022

Focus

  • miles

A D V E R T I S E M E N T S

01/08/2019- Vehicle was checked for fuel tank deformation (18S32) Vehicle Mileage 65,162 the technician comments read as follows (check dtcs, check for available PCM software update, no available software update, no parts replaced) 07/26/2022- Vehicle was brought to Billy Howell Ford Lincoln Dealership for a permanant emmissions code PO442. Ford Corporate arranged the Diagnostic appointment. The technician comments read as follows (checked dtc's. found multiple DTC's set in various modules. PO442 is only fault set in PCM. checked OASIS, no relevant information found. performed EVAP system test, passed. performed EVAP purge and seal test, passed. connected smoke machine to test for leaks. EVAP smoke machine measured a leak of approxamitely.040", near acceptable range. visual inspection during EVAP leak test, found smoke emitting from vapor canister fresh air vent tube, indicating EVAP vapor canister vent leakage. recommend replacing EVAP vapor canister and retesting. 07/30/2022- I took vehicle to have the EVAP vapor canister replaced mechanic noticed that the fuel tank was slightly deformed. I drove the vehicle approxamitely 120 miles so the PCM would cycle and clear the permanent code. Fuel guage was on empty w/light on. I stopped at gas station I put 26 dollars of e-85 in vehicle. when i returned to car the fuel gauge was reading full DTE 418 miles. The gauge was reading innacurate. I drove the car about 40 miles before it stalled and it would not start. I waited a few minutes and tried to start the vehicle and it started. Iimmediately drove home and parked it in the garage. All of these symptoms point to the recall (18S32) Billy Howell Ford say's my recall was already completed and I cant recall it again. The vehicle has never received a PCM reprogramming for the fuel tank (19S22) Ford was supposed to reprogram the PCM software back in 01/08/2019 when they checked for the tank deformation. Withouty the software update and necessary repairs. its a risk.

- Cumming, GA, USA

problem #269

Jun 242022

Focus

  • miles
Cars check engine light comes on sporadically and the engine runs rough and cut off in traffic and transmisson jerks

- Canton, GA, USA

problem #268

Oct 062021

Focus

  • miles
I took car the get it service at Ford dealer In Nov 15 2021 after many months and many car dealers refusing or not having time to look at car and a few stalls. This being the second Ford focus same year and same problems that left us with bills that ford Corp refused to honor. Have names off peole but will leave it out. The advisor whom I was given and appt was made for transmission testing Ford said that iif I had it tested they would cover cost due to no parts to fix it due to shortages and backorders. The advisisor refused to have it tested since she said she tells all customers not to have them inspected I asked her what would be beneficial to that she got upset and limited any questions. I reported issue bt service Manger was gone for the day at 230pm. The latches and valves for tank deformations had not been started yet. Next morning after a messege and assurance issues would be dealt and advisor had said she would not deal with me service Manger tried to bully me into staying quiet. He said he would make sure advisor would help she didnt and very short time to do work which the fuel readings were worse then before. Shop foreman gave me his word that he woukd get transmission to be tested to keep agreement which he didn't follow thru after several messages and calls. And after car began to stall. Zero help from service dept. Ford Corp makes excuses never one solution to get it seen. Said i had to pay to have it seen. Zero help with dealers that refused to do recall and ford Corp work. After over 200 days and after reaching to owner of dealership that promised to make it right but service Manger refused to follow thru and after he told me to move on and go elsewhere. I got another dealer to check it but they only wanted the most expensive non covered work so I would have to say so. Not the top issue car went in. after 4 days and after ford Corp again making promises with worker not involved at all. So far 3500 bill Ford wants time but said

- Los Angeles , CA, USA

problem #267

Jan 072022

Focus

  • miles

A D V E R T I S E M E N T S

The components and systems that failed are my engine and gas tank, they both are available for inspection upon request. My safety was put at risk, approximately two minutes before my vehicle slowed down enough to stop my brakes wouldn't work. Yes I have called the dealership and the problems that the representative listed explaining a recall; is what I have been experiencing with my vehicle. Yes, 6/15/2022 the day after my engine failed my car was diagnosed by All 4 U Auto and he confirmed that the engine had blown and along with the gasoline tank both needed replacements. No, there were no warning lamps nor messages prompting alerts of my vehicle. There were several symptoms of the problem prior to the failure that occurred before and after the Ford recall; 18S32. I completed the recall fuel tank deformation 1/3/2019. I am still experiencing issues with my gas tank, which are listed on the official Ford website. I can only pump approximately 80 miles worth of gas or 1/4 full worth of gas. If I pump anymore the vehicle will stall and require for me to restart it multiple times 2 - 10, the more I "over pump" the more I will have to restart and longer it will stall. During pumping even 1/4 worth of gas my entire vehicle will shake and make a loud sound, and with re cranking causing engine malfunction. The website mentions; "Owners are advised to maintain at least a half tank of fuel until their vehicle is serviced for this issue." although I can only pump 1/4 full worth of gas at a time. Another issue is I cannot leave the vehicle idle over 5 minutes, even when in traffic if I do not keep driving up 6 inches every five minutes it will turn off. This problem has negatively affected my battery, on a few occasions leaving the vehicle idle has caused my battery to need to be recharged and replaced. Lastly the vehicle does exactly what the recall mentions; "inaccurate fuel gauge readings". While pumping gas the mileage on the dashboard sometimes does not increase.

- Raleigh, NC, USA

problem #266

Jan 282022

Focus

  • miles
My car keep stalling while driving on the freeway with my daughter in the car skipping and jerking than it slow speed down extremely low no pressure at all very dangerous

- Detroit, MI, USA

problem #265

Jan 142022

Focus

  • miles
On January 14, 2022, at approximately 5:20 P.M. my wife was traveling southbound on Pleasant Hill Road in Lafayette, California towards the freeway entrance when the Ford Focus Electric she was driving displayed a Stop Safely Now message and almost immediately thereafter lost motive power at the busiest intersection in the City of Lafayette. She was able to steer the car to the shoulder since she was in the right hand lane. The vehicle would not move and the steering wheel locked up. She called for assistance and I drove down and exchanged cars with her within approximately 15 minutes. After approximately 10 minutes of trying, I was able to get the vehicle to turn off and to turn on again without the Stop Safely Now warning and was able to return the approximately 1.5 miles to our residence. The sudden unexpected loss of motive power and loss of ability to accelerate is extremely dangerous and frightening and that danger can be extreme when traveling on roads without shoulders or in any lane except the right lane on a freeway.

- Reno, NV, USA

problem #264

Sep 102021

Focus

  • miles

A D V E R T I S E M E N T S

This vehicle is experiencing a relapse of the same issues that led to a previous recall. It is experiencing fuel tank issues where the fuel gauge is unreliable and acts as though it is out of fuel despite reporting 1/4 tank. This has put the safety of occupants at risk as we were barely able to get off the highway in time before the vehicle came to a sudden and complete stop. The vehicle has not been inspected by the manufacturer as to do so will result in exorbitant out of pocket expense since Ford claims to have fixed the recall issue. That however, is not the case when it reoccurs a year later. Neither police nor insurance have inspected the vehicle as I was unaware that was a possibility The warning lamps that displayed were similar to a vehicle stalling out, which should not happen in an automatic transmission vehicle. It needs to be noted that this is a reoccurring issue of an allegedly fixed recall and Ford refuses to take any action on the matter.

- Palmdale, CA, USA

problem #263

Oct 162021

Focus

  • miles
my 2014 Ford Focus had a check engine light sensor alert on October 4th 2021. I scheduled for an appointment to have the vehicle serviced on October 18th 2021(closest time available). During the two week period I had noticed when I pumped gas that the engine seemed to have stalled when I tried to turn on the ignition. The second time the vehicle finally turned on but there was a low rumble noise. I gassed up a second time and I just heard a low rumble from the vehicle when I started the ignition. on 10/16/2021, I was low on gas but my low tank sensor did not go off so I figured I was okay to drive until I came to a gas station. My vehicle ended up stalling on a freeway while I was driving and I started to decelerate from 65 MPH to 60 and slowly decreasing. Nearly avoiding an accident I had my hazard lights on and slowly made my way to the emergency lane where I came to a complete stop and called for a tow. Upon getting my car serviced they determined that I needed a new fuel tank, fuel pump and purge valve due to the tank being warped. I had run out of gas, but my gauge and sensor did not detect that. Apparently this was a recall item a few years back but the manufacture said that my VIN was not on the recall list so I will have to pay this out of pocket.

- Valencia, CA, USA

problem #262

Sep 252021

Focus

  • miles
The last 5 or 6 times when filling the gas tank, the gas pump shuts off as if the tank is full, it is not. This has happened at multiple gas stations in Monmouth County, NJ.

- Red Bank, NJ, USA

problem #261

Oct 012020

Focus

  • miles
I know exactly what's wrong because it's a recall that's on certain Ford focuses of this year but apparently not mine for some reason even though I have the problem but it's the emissions control valve that's stuck open my car stalls out after I fuel. I'm having an extreme loss of power sometimes just being me having to push the pedal more down to losing all acceleration all together to where it shuts down the cruise control when I'm on the highway. It's running real rough on idle all of which are signs of this recall but because it's not covered under my car I'm having to pay $100 just to put the car in the shop to have them look at it and tell me what I already know and then I'm going to have to pay whatever it costs to repair it which I'm sure it's going to be 3 to $500 for a problem they've already admitted to lying about before and obviously are lying about now when they say that this series of Ford focus 2014 was not affected so now I have to pay out of pocket for being a Ford customer so I hope it's worth it to them to lose me as a customer for the rest of my life because of something that would have cost them two or $300. And my family for generations have been lifelong ford buyers my family is well known at our local trotter Ford my grandparents literally buy a new car every year and say they're taking their business elsewhere after finding out about this so I don't see where they think they're saving money by lying like they are.

- Pine Bluff, AR, USA

problem #260

Apr 232018

Focus

  • miles

A D V E R T I S E M E N T S

Jan.26th 2018 I purchased a 2014 Ford Focus SE from Pacifico Ford. I was told by salesman No Recalls and No safety Issues. The car was on the lot with new inspection stickers. I was given a clean car fax. I was deceived. The car was returned the next day for driving improperly. It gave too much gas or not enough, was shuddering and sticking, steering issues, drifted to the right, and steering wheel had to be crooked to park to adjust the wheels, and car had a burn smell. Ford found transmission problem, engine leaking oil, clutch problem, cpu issues, failed road test and leaky seals. A week later, I was told all was fixed as new. April 23rd 2018 the car malfunctioned disabling me for life. While I was parking, the car accelerated forward, slammed into a barrier, roared up in the air, slammed down a slope and into a tree. Malfunction codes from an auto collision center were it was towed were achieved, one of which is an acceleration malfunction code. No air bags deployed, no warning. I found out after the malfunction there were many safety issues and recalls that I was not told of day of sale. Ford, a once trusted company, disabled me for life.

- Philadelphia, PA, USA

problem #259

May 042021

Focus

  • miles
My vehicle will not start after refueling and stalled while driving.

- Covington, LA, USA

problem #258

Mar 112021

Focus

  • 108,000 miles
I have had so much trouble with this car I am upside down on it. Now all the electrical stuff seems to be shorting. I was driving and my fuel gauge kept going to zero then back up to half a tank. Then my check engine light came on. My horn doesn't work which is is huge safety concern for me those are just the new issues I also have had the tcm replaced twice and it never made a difference to the car.

- Slippery Rock, PA, USA

problem #257

Feb 022021

Focus

  • 120,000 miles
My main concern now is the dash board message that reads ( steering loss stop safely ) I have lost all power steering of my car and cannot drive it. I almost had a wreck when this happened. The car is now parked waiting to find out if this a defect as was on earlier models of this same model. I am also experiencing gas gauge is irregular readings before and after driving as well as very poor gas mileage code P1450

- Mansfield, TX, USA

problem #256

May 012019

Focus

  • miles
My vehicle was part of recall NHTSA 18S32. My vehicle was serviced at tuscaloosa Ford in tuscaloosa, al in 2019. At the time I took the car in my gas fuel needle would drop to empty periodically. When I picked the car up, everything appeared repaired however when I was leaving the dealership the needle dropped to empty. I had not gotten out of the parking lot of the dealership. I returned to the service department and was told to just continue monitoring the problem and keep my tank half full. I called to check on replacement of the gas tank on 1/25/21, as I had run out of gas because life got in my way and I had failed to monitor close enough. I have now been told that the day my car was pick D up and I was told to continue monitoring, that it was determined I did not need a new gas tank. This is bull!!! I have monitored this problem for two years now and my vehicle will obviously be useless as a trade-in. I cannot be the only person that should have gotten a new tank under 18S32 and did not. Please review this complaint. I do not recall the date my vehicle was repaired under this recall so choose may1, 2019.

- Carrollton, AL, USA

problem #255

Apr 232018

Focus

  • 30,000 miles
The contact owned a 2014 Ford Focus that she purchased from pacifico Ford, Inc.(6701 essington ave, philadelphia, pa 19153). She stated that the vehicle would stall while driving at various speeds without warning soon after purchase. She took the vehicle back to the dealer and after a week, the vehicle was returned to the contact. Upon return of the vehicle, the vehicle independently accelerated while attempting to park without warning. Due to the failure, the vehicle slammed into a barrier and flipped over into slope and landed into a tree. The air bags did not deploy upon impact. The contact was assisted by a bystander and was taken out of her vehicle. The authorities arrived at the scene and the contact was taken to a hospital to be treated for her injuries. Since the accident, the contact stated that she was treated for a concussion, four different brain injuries, a broken neck, a broken upper and middle back, a broken left hip disc, and a broken left knee. A police report was not filed at the scene. The vehicle was destroyed at the scene and was towed to an independent mechanic where it remained in there possession. The dealer nor the manufacturer had yet to be notified of the failure. Upon investigation, the contact discovered that there were two recalls on the vehicle for NHTSA campaign numbers: 18V735000 (fuel system, gasoline) and 20V331000 (latches/locks/linkages). The failure mileage was approximately 30,000.

- Philadelphia, PA, USA

problem #254

May 282020

Focus

  • 6 miles
NHTSA recall 18V-735 and code P0606 indicates a fault in the ECM/PCM /P06B8 internal control module transaction.

- Houston, TX, USA

problem #253

Oct 112020

Focus

  • 13,000 miles
The car shut down after I full it up will gas I wont start U have to want a min them the car fill start

- Chicago Heights, IL, USA

problem #252

Jan 102020

Focus

  • miles
1. clutch slips in transmission causing vehicle to stall or reach dangerous RPM's before switching into another gear. 2. repair was denied by Ford stating that it wasn't related to the current recall but was the clutches that needed to be replaced. Clutches are going out due to the tcm that was recalled on the vehicle. 3. horn has decided to stop working along with controls on the steering wheel due to a wiring issue with the vehicle. Fuses have been changed ensuring that it is a wiring issue. 4. hazard lights as well as half the buttons on the dash including radio, etc. Have also decided to stop working due to a wiring issue in the vehicle. No hazards making it a risk and unsafe to pull vehicle off of road in case of an emergency. 5. Ford dealership that car was taken to stated all recalls were completed but when VIN is entered through Ford website it states that all recalls are incomplete. Ford sent me a notice for repairs on transmission stating it will be almost $1400 to replace clutches in transmission. There would be no problems with the clutches if there was never anything wrong with the transmission control module to begin with. Repairing the transmission should not be on the owner of these vehicles and Ford should be liable for the repairs to an issue that was their responsibility to correct from the beginning and was not corrected in a timely manner.

- Lexington, NC, USA

problem #251

Jan 042020

Focus

  • 75,000 miles
My car hesitate and jerks when advancing from a stop. This is very scary when I'm on the highway. My car at times doesn't pick up speed I have to press down more than usual to get up to speed.I had my fuel pump replace because the indicator detected an issue, wasn't aware that this was a recall.

- Roasedale, MD, USA

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