This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
NHTSA#11813-00-V-303-000 rear wheel hub nuts:: rear wheel retaining nuts can loosen and allow the left rear wheel and brake drum assembly to separate from the vehicle... consumer satates has the same problem. Dealer has been notified..
While driving at 5-10 mph front passenger's side wheel broke and fell off the vehicle, bolts sheared off. Contacted dealer, and dealer was not willing to do anything.
Rear drivers side wheel started to wobble. Took vehicle to dealer, and they replaced bearing and retaining nut. Two weeks later, rear passenger side wheel experienced same problem. Consumer feels wheels are defective. Consumer stated that the driver side wheel came loose and began to wobble and the right passenger side wheel start making a roaring noise.
The consumer eceived recall notice 00V303, a retainer clip was installed on the left rear wheel and the consumer was told that the wheel bearing was alright and didnot need to be replaced, a few months later the vehicle was taken to have the tires rotated when it was discovered that the left rear wheel bearing was destroyed, the spindle was ruined and the wheel was ready to come off, the consumer contacted the dealer who refused to fix the vehicle under recall, the consumer had the vehicle fixed and is requesting reimbursement.
- Mc Gregor, MN, USA
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Nuts and studs have stripped, and drum cannot come off when taken to dealer the first time. Vehicle has had that problem since then. Currently, consumer needs to replace drum.
My brakes has consistantly had a loud grinding noise. After several complaints to the dealerships and customer service reps, I was told this is normal. The problem now is that 22,000 miles and 1 year later, I need new brakes. Also, the car was recalled for wheel bolts and nuts. I have seen many complaints about the exact problem. There is no way to tell if you have a problem with the brakes because of the loud noise. My belief is that the car is defective or poorly designed.
Rear wheels wobble when consumer is driving, this problem can happen at any speed. Contacted dealer, and the dealer was not willing to anything. Dealer performed recall 00S55B repairs. Consumer adds that vehicle pulls to left and steering wheel is off center.
Consumer received recalls, 00V303, 00V218, 00V418, recall regarding injector pressure switch, and clutch pedal return spring and clutch master cylinder, however has not had any of them completed, dealer states they are waiting for parts and it has been over 6 months since consumer has heard from the dealer.
Consumer received recalls, 00V303, 00V218, 00V418, recall regarding injector pressure switch, and clutch pedal return spring and clutch master cylinder, however has not had any of them completed, dealer states they are waiting for parts and it has been over 6 months since consumer has heard from the dealer.
Consumer received recalls, 00V303, 00V218, 00V418, recall regarding injector pressure switch, and clutch pedal return spring and clutch master cylinder, however has not had any of them completed, dealer states they are waiting for parts and it has been over 6 months since consumer has heard from the dealer.
Consumer received recalls, 00V303, 00V218, 00V418, recall regarding injector pressure switch, and clutch pedal return spring and clutch master cylinder, however has not had any of them completed, dealer states they are waiting for parts and it has been over 6 months since consumer has heard from the dealer.
Consumer received recalls, 00V303, 00V218, 00V418, recall regarding injector pressure switch, and clutch pedal return spring and clutch master cylinder, however has not had any of them completed, dealer states they are waiting for parts and it has been over 6 months since consumer has heard from the dealer.
The consumer lost control of the vehicle while driving, after the accident the consumer received three recalls one of which (oos31) was for insufficient wheel bearing clamp load, the consumer believes this defect caused the accident, the consumer sustained some bruising from the accident.
Consumer never received recall 00V303 and vehicle had been to the dealer on two occasions due to the wheel bearings and axle, tire was at the point of almost falling off.
1st lug bolt failure occured following a flat tire on right rear. Changed tire following owner's manual and the lug bolt sheared off in the wheel. Dealer replaced part & labor at no charge to me. 2nd failure to lug bolt occurred to left rear while driving. Dealer refused to replace sheared off bolt at no charge to me. Dealer stated that when the tires were replaced at 12,000 miles, that the non-Ford tire servicer must have used an incorrect torque specification to remove/replace tires. Dealer could not provide me with the torque specification. Dealer did not fix this defect & let us leave the dealership with only 3 lug bolts on the left rear wheer. The lug bolt on the Ford Focus are defect and based on the number of other consumers on your web-site experiencing lug bolt failure, the vehicles should be recalled for replacement of the wheel lug bolts.
The front left wheel snapped off prior to recall notice 00V-303 causing the vehicle to rollover 3-5 times finally landing upside down facing oncomming traffic, the driver suffered no injuries, although the front of the vehicle was impacted the air bag failed to deploy. Nlm
Consumer was traveling home and noticed a clunking or rattling noise. When her husband pulled passenger's rear tire there was a cap, and a screw fell out. Dealership was aware of problem. Consumer stated that vehicle was in for a recall on left back tire, the part that was suppose to have been replaced had fallen out.
A D V E R T I S E M E N T S
- Parker, CO, USA