This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2000 Ford Focus. The contact stated that NHTSA campaign id number 01I017000 (wheels:lugs/nuts/bolts) only applies to those residing on the East coast of the United States. The contact stated that he is also experiencing the same failure where he resides. The failure occurred in the state of Washington in December of 2007 during massive floods and snow storms. He took his vehicle to the dealer several times and they confirmed the failure. The contact notified the head sales department and they stated that nothing could be done because he was not in the regional location as the recall stated. The failure and current mileages were 100,000.
The contact owns a 2000 Ford Focus. While driving 50 mph, the driver side rear wheel and brake drum assembly separated from the vehicle as described in NHTSA campaign id number 00V303000 (wheels:lugs/nuts/bolts). Ford stated that the VIN was not included in the recall; however, the vehicle was repaired. The purchase date was unknown. The current mileage was 56,324 and failure mileage was 38,492.
The contact owns a 2000 Ford Focus. While driving over 35 mph, the vehicle began to make a loud noise coming from the rear wheels. The dealer stated that there were no failures. The vehicle was taken to the dealer four more times for the noise. On December 7, 2007, while driving 55 mph, the driver side rear wheel bearing failed. The vehicle was pulled over and towed to a mechanic. The mechanic informed the contact of NHTSA campaign id number 00V303000 (wheels:lugs/nuts/ bolts). The dealer stated that the recall repair had previously been performed on the vehicle before it was purchased. The purchase date was unknown. The current mileage was 88,000 and failure mileage was 14,000.
The contact owns a 2000 Ford Focus. The dealer and manufacturer refused to repair the vehicle under NHTSA campaign id number 01I017000 (wheels: Lugs/nuts/bolts). The dealer stated that they did not have to perform the recall because the vehicle was repaired under the original recall (NHTSA campaign id number 00V303000). The current and failure mileages were 115,000.
The contact owns a 2000 Ford Focus. While driving approximately 30 mph, the contact heard a loud grinding noise coming from the rear end of his vehicle. He took the vehicle to a local mechanic and the rear wheel bearings were replaced. Weeks later, the noise recurred, especially while applying the brakes. The manufacturer stated that they were aware of the failure, but the vehicle was not included in NHTSA campaign id number 00V303000 (wheels:lugs/nuts/bolts). The failure mileage was 85,000 and current mileage was 90,000. Updated 12/12/07 updated 12/12/07
- Old Bridge, NJ, USA
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The contact owns a 2000 Ford Focus. While driving at any speed, the contact heard a loud grinding noise coming from the rear passenger side of the vehicle. The dealer stated that the wheel bearings needed to be replaced. She is unsure if the vehicle was repaired at that time. Approximately four years later, she experienced the same failure. The mechanic stated that there was a crack in the wheel bearing and the vehicle was unsafe to drive. The vehicle has not been repaired. There is recall # 00V303000 (wheels:lugs/nuts/bolts). The dealer stated that her vehicle was excluded from the recall, although the contact feels it should be included. The current mileage is 58,000 and failure mileage was 10,141.
The right wheel bearing failed for the third time. The first two were recalls and paid for by Ford. This time they refused to be responsible for a bill of $270. It seems to me that a known defect should have repair coverage forever, and that a wheel bearing should not have to be replaced every 40,000 miles.
The contact stated there was NHTSA recall campaign 00V303000 concerning the wheels: Lugs: Nuts, and bolts. This vehicle had the same problems as indicated in the recall, but was not included in the recall due to VIN.
Mine is a Ford Focus 2000 SE. The rear wheel bearing on the left side has gone bad and needs to be replaced on my vehicle. It is causing a loud rumbling noise at speeds higher than 20 mile/hr and wobble at speeds higher than 50 mile/hr. Apparently this is a common problem and can lead to the wheel coming off during motion. It seems like there was a service campaign by the Ford company (NHTSA campaign id 01I017000) to address this issue. I also noted NHTSA action number PE 02016 for this same problem. I contacted the company to be told that my particular vehicle (according to the VIN number) was not supposed to be having this problem and thus not part of any service campaign or recall. It is very unfortunate that the company does not take responsibility of a common safety problem with their vehicle, just because in their assessment it is not their fault. I was wondering if I can take advantage of the above mentioned service campaign or the nhsta action number.
My driver's side rear wheel broke and nearly came completely off while I was driving in the car with my children. The car is parked in my garage because I refuse to spend anymore money trying to get it fixed.
On 19 Feb 2005 I went to have my rear brakes replaced on my 2000 Ford Focus. When they went to replace the rear brakes, they found that the rear wheel bearings were seized to the rear spindle. I had recall #01B85B done on 27 Dec 2001 to prevent this. But it did not help.
I own a 2000 Ford Focus. The wheel bearings have been replaced 3 times. It appears that they will fail every 20,000 miles. I have notified Ford Motor Co. And they have advised me that they cannot help at this time. I assumed when I purchased this car that it was safe and reliable. I am sorry to say that I was wrong. I find it hard to believe that any car in Michigan would need to have the wheel bearings replaced every 20,000 miles. The first failure occurred before the recall when my daughter was driving the car. The tire was shaking and almost fell of the car. The second failure occurred during the recall. The third failure occurred when my daughter noticing a loud humming from the rear of the car. I have contacted Ford Motor Co. Customer care center twice and they have informed me that due to the mileage of the car (68,000) that they are unable to help me at this time. I advised them that the repair was only 20,000 miles old. They advised me that this does not matter to them. If Ford had correctly fixed the problem, in my mind, it should not occur again every 20,000 miles. If Ford is just replacing the part with the original design part, it will continue to fail. I would hate to see a death occur because this design flaw was not fixed correctly. Ford is also stating that we must pay for the repairs because we did not 'pay' for the extended warranty. Thank you.
While driving the dash light began to flicker then the vehicle shut down suddenly while in gear. Campaign id number : 00V411000. The consumer was told that the power cable to the battery was the result of the problem. Campaign id number : 02V288000. The consumer was told by the service department that this is a problem because the vehicle could explode. The warranty company turned the consumer down stating that the problem was not part of the warranty. The key gets stuck in the vehicles ignition and would not come out. The doors would not close properly and remained open while the vehicle was in gear. When the tire was removed the consumer noticed that the wheel was missing a lug nut. Campaign id number : 00V303000 the air vent did not stay open when the A/C was on high. The brakes howled like a wounded dog from the time of purchase. Pads and rotors needed to be replaced.
Consumer attempting to get a reimbursement for repairs that was done on 2000 Ford Focus. The drum was badly rusted and the bearing(s) were in bad shape. The consumer stated the problem was a faulty due to the first year model and or poor mechanic workmanship. There was a recall regarding this issue recall #00V303000
Rear wheel bearings wore out within 22,000 miles. The bearings had been replaced under recall 01I017000, but failed again. The consumer stated the fuel gauge started at half a tank and then went to the full mark. The dealer replaced the fuel pump.
While driving the vehicle approx. 45 mph the rear passenger's side wheel seized after wobbling harshly for approximately 1/3 mile. The lead up events to this failure was two days of increasing vibration and clanging noise from the rear of the vehicle when in motion.
Consumer received a recall notice regarding the rear wheel hub retaining nuts which could possibly loosen, however the dealer stated the recall did not apply to Tennessee residents.
NHTSA#11813-00-V-303-000 rear wheel hub retaining nuts can loosen and allow the left rear wheel and brake drum assembly to separate from the vehicle: Consumer states has the same problem on the right side of the vehicle. Dealer has been notified.
A D V E R T I S E M E N T S
- Port Orchard, WA, USA