This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The dealer has no parts availeble to repair recall 00V-303 of the rear wheel hub retaining nut, it has been over 90 days and the dealer has not contacted consumer about the availability of the parts. Nlm
Received recall notice (00V-303) October 2000, part(s) not available to correct campaign, received recall notices (00V-218) & (00V-411) December 2000, appointment made for January 2nd to correct all 3 campaigns, waited four hours at dealership, claimed vehicle, invoice showing "parts necessary to correct" recall campaigns (00V-218) & (00V-411) not there.
The right rear wheel drum assembly has insufficient clamp load which causes loud grinding, clunking noise from the right rear wheel and vibration, Ford has recalled the left wheel but not the right. Nlm
00 V 418 000/seat hinge: 00 V 411 000/wire harness: 00 V 303 000/rear wheel hub nuts: 00 V 218 000/FMVSS 201: While vehicle was in the dealer shop for is routine check up consumer was informed of four recalls, and, was unwilling to give a appointment for repairs, consumer called on two other occasions, and still dealer, hertige Ford, burington, vt; phone# 802/865-8150 refused to help in these recall repairs. Seeking help from NHTSA in these matter.
- Bristol, VT, USA
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The consumer learned of recall through the media and never received a recall notification concerning the (00V-303)recall, consumer is not satisfied with the amount of recalls issued to the vehicle and does not feel safe.
Consumer recieved 2 recalls, 00V-303 (hub retaining nut) and 00V-218 (FMVSS 201 interior head impact requirements) and is very upset, disheartened and frustrated by these notices because he has to take off work to have them repaired. Nlm
While driving, the wheel broke, causing the vehicle to go out of control and off the roadway, luckily there were no injuries or damage to the vehicle, the consumer no longer feels safe in the vehicle. (attorney for client)
Consumer feels the vehicle has had too many recalls for a new (4months old) vehicle and does not feel comfortable driving it, consumer recieved recall 00V-303 for the rear wheel hub retaining clip nut and recall 00V-218 for failing to comply with occupant protection in interior impact requirements. Nlm
Consumer has been unable to have recall 00V-302 concerning the speed control cable and 00V-303 concerning the rear wheel hub retaining nut repaired due to lack of parts. Nlm
Iniatially dealer had no parts available for recall 00V-030, recall kit arrived but dealer called and told consumer that they used the recall kit and had none left, the mechanics had not been able to install the kits without damagimg them because they didnt know how and ruined the kits they recieved, dealer doesnt expect to recieve addition kits soon. Nlm
After arriving for schedule appointment for recall # 00V-300, owner was informed that campaign could not be completed, because there was no tool to install the part. Also, during a routine oil change jiffy lube, noticed an emissions part was loose. Dealer was asked to check for loose part to fix. Mechanic stated that there were 90 emission parts and, that it would be difficult to determine which part was affected.
Consumer had an accident in which the vehicle started trembling the consumer lost control and two tires came off, after the accident consumer recieved recall 00V-303 for loose nuts which he believes was the cause of the accident. Nlm
Consumer wanted to make an appointment to have recall 00V-303 repaired but was told that dealer that they were not authorized by Ford to give a loaner car while repairs were being made. Nlm
Consumer concerned about safety of vehicle. Already 3 major recalls concening wheel: Bolts:lugs and nuts with just 7000 on vehicle. Felt Ford should take vehicle back. Dealer said that consumer should be happy that they were taken care of the recalls.
A D V E R T I S E M E N T S
- Webster, MA, USA