This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I was driving with my family when the car lost all ability to steer.we went off the road into a grass median strip. Had the car towed to 5 star Ford and was told they have had a lot of sensor problems. When I asked if there was a recal on it I was told no I did not have the $6,200 for them to replace the rack two sensors and red lash the computer so the car is in my drive way waiting for the funds to be repaired.there is a serious problem with this power steering system when it went out I lost total ability to steer
The contact owns a 2013 Ford Flex. While driving out of the driveway, the steering wheel seized without warning. The vehicle was taken to an independent mechanic, but was not diagnosed or repaired. The contact called stevens Ford of milford (located at 717 bridgeport ave, milford, ct 06460, (203) 876-6464) and scheduled a diagnostic appointment. The vehicle was not taken to a dealer. The manufacturer was not notified of the failure. The approximate failure mileage was 108,000.
The steering wheel on the vehicle is almost impossible to use. When steering it takes great force to turn the wheel one way or the other. Feels like driving a car that has run out of power steering fluid, as though the steering has gone out. This has been happening for the past 12 months off and on and within the past month has become increasingly worse.
The contact owns a 2013 Ford Flex. When making a turn, the steering made abnormal noises. There were no warning indicators illuminated. Fox grand traverse (3464 us-31, traverse city, mi 49684, (231) 922-2000) informed the contact that the rack and pinion needed to be repaired. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 80,000.
- Traverse City, MI, USA
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The contact owns a 2013 Ford Flex. While driving approximately 60 mph, the power steering suddenly malfunctioned and caused the steering wheel to become very difficult to turn in either direction. During the incident, the message 'power steering fault' was displayed. The failure was not diagnosed or repaired. The local dealer (caguas expressway motors, carr #1km 30.1, caguas, pr) and the manufacturer were notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in NHTSA campaign number: 15V340000 (steering). The contact indicated that the vehicle experienced the same symptom listed in the recall. The failure mileage was 78,000.
The contact owns a 2013 Ford Flex. While attempting to pull out of the driveway at approximately 3 mph, the power steering ability became difficult and "service power steering assist" illuminated on the instrument panel. The vehicle was taken to smart Ford (1103 martin luther king blvd, malvern, ar 72104) where it was diagnosed that the steering gear failed and needed replacement. The manufacturer was notified and stated that the vehicle was not included in NHTSA campaign number: 15V340000 (steering). The vehicle was not repaired. The approximate failure mileage was 105,000.
The steering is off when turning left, right and while switching lanes. It's very hard to steer. It feels like a manual shift driving vehicle instead of automatic, having to use both hands just to turn the vehicle. It wasn't as hard at first to steer. You could tell the steering was off but still manageable. However, now it's at the point it's a must to get fixed. We scheduled an appointment to get it fixed now. I called the Ford dealership but was informed there are no specific recalls for my VIN#. I then called the number on owner.Ford.com website and spoke with a representative who also said my VIN doesn't have any recalls for steering. I referenced the recall# 15S18 as it relates to my problem. I was still informed my VIN# is not a part of the recall but to hold onto my receipt from the repair shop in case it happens to become part of the recall then we can forward them the receipt.
There is a recall on the electronic power steering for certain 2013 Ford Flex's. recall 15S18. The manufacturer says that mine does not qualify for the but the vehicle has the same symptoms as the recall campaign. The power steering was out on my vehicle, it locked up around a curve when I was doing about 50 miles an hour. The vehicle would not turn right, I crossed a lane of oncoming traffic and hit a tree on Sunday 11 18 18. I was on highway 70 in kingston Tennessee, headed eastbound. The steering wheel is very loose and in a bind as if the steering wheel was locked with keys out of the ignition. I hit the tree doing about 35 mph to 40 mph when steering became inop and the airbags did not even deploy. I was fortunate enough to be able to slow the vehicle from 50 mph to around 35 miles an hour before striking the tree or could'vebeen much worse. I sustained shoulder injury and can only hope that this vehicle becomes part of the recall because I could have very easily hit somebody head on and killed someone or myself. Very thankful to be here but this could have easily cost me my life.
Steering is stiff when turning left to right. Feels like easy/hard-hi/low sensation. Also high pitch squeal when turning steering wheel. Noise is coming from engine compartment.
Car just dies in the middle of driving and the steering systemlocks up. There has been a known recall for a fuel control module on Ford Flex, there is also known fuel pump problems with Ford makes and models. I have lost power twice. Had at the mechanic last month. Could not get it to die for an entire week in the shop. Now it is dead in a parking lot again.
The contact owns a 2013 Ford Flex. While operating the vehicle, the "power steering failure" message displayed and the power steering malfunctioned, which made the steering wheel very difficult to turn in either direction. The failure was not diagnosed or repaired. The local dealer (nashville Ford, 723 S. davis St., nashville ga, 31639) and the manufacturer were both notified of the failure. The failure mileage was 86,000.
While driving and parked the power assist goes out and becomes manual steering which is extremely difficult and dangerous.it has happened 3 time causing us an expense each time. There is currently a recall on this year and make for the steering but for some reason Ford is not covering all of them. Ours is one of them not covered and we obviously have the problem.
Well I was driving on the street and a light come up said power steering service after 10 seconds the steering wheel when super hard to turn and turn to the right side thank god I did not hit a car but I call to the dealer I tell them there was a recall for the steering gear rack and they said not for my car when this is happening and all Ford Flex 2013 the part cost $1300 brand new plus labor I don't know what to do and the seat belt is not working properly
My Ford Flex stalls while driving anywhere from 10 mph (in residential area) to 80 mph on highway. Electrical is still working the engine shuts off and I lose control of gas/brakes. Three warning signs pop up at the same time: Check brake system, collision warning not available, and service advance trac. Once I restart the car, the codes will disappear. The problem was intermittent at first, but now it's occurring more frequently. I'm too scared to drive my car now. Ford isnt being much help. I need help.
The contact owns a 2013 Ford Flex. While driving various speeds, the steering wheel seized. There were no warning indicators illuminated. The failure recurred several times. The vehicle was taken to a local dealer (mace Ford, 4501 S us hwy 41, terre haute, in 47802), but the failure could not be duplicated. The manufacturer was not made aware of the failure. The approximate failure mileage was 77,000. The VIN was not available.
The contact owns a 2013 Ford Flex. While driving 5 mph, the steering wheel seized. A dealer was not made aware of the failure. The manufacturer was notified and stated that the vehicle was not covered under a recall. The vehicle was not diagnosed or repaired. The failure mileage was 60,100.
A D V E R T I S E M E N T S
- Euless, TX, USA