This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I started the truck. I heard a loud pop over the sound system. This was followed by a loud crackling noise over the speakers. The sound continued after the sound system was turned off. The speakers smell like they were burning.
The contact owns a 2022 Ford F-150. The contact stated that while the vehicle was parked in the garage, the vehicle started without the key fob on three occasions. There were no warning lights illuminated. Additionally, the hood cover was missing when the vehicle was purchased. The contact purchased carbon pouches for the key fob and verified the vehicle did not start. The vehicle was taken to the local dealer, where it was diagnosed that the failure was due to an unknown program. The dealer informed the contact that the vehicle was not manufactured with a hood cover. The vehicle was repaired, but the failure recurred. The contacted stated that manufacturer was aware of the kind of failure that the vehicle had experienced. The failure mileage was approximately 12,000.
Three times now a VERY loud static noise comes through the speakers when I start the truck. It sounds like a blown amplifier. It only lasts for a few seconds, but it is loud enough that my ears are still ringing. It would cause a wreck if it happens when driving. I am taking into Ford dealer on Monday, but they say they have never heard of the issue.
Battery module failure. Vehicle in limp mode, with 20% available power. Drove to dealer (40mi one-way) at 55mph. Contacted Ford Battery Electrical Team for support. No loaner available. In a rental car until repairs made., If 1 or more battery modules are defective, what is likelihood of other modules going bad?
- Zuni, VA, USA
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On start, a loud "pop" was heard and the audio system went into full volume static and other sounds. Radio could not control it, on/off or volume, nothing would stop it. sound was deafening and lasted as long as the ignition was on. turned off ignition, yet it kept on regardelss of what I did with any interior controls. Sound was deafening and as I came to a stoplight, I could not hear the siren of an ambulance approaching from the left. I could not hear the siren due to the noise in the cabin! No way to stop the noise except after shutting down the ignition and leaving it alone for 15minutes........and it turned itself on again even after I had left the vehicle!
The audio system is malfunctioning - a loud audible cracking noise occurs when audio sources are selected or connected/disconnected from the vehicle's sound system. During the malfunction, the volume control knob was unresponsive, and there was no varying difference in sound when attempting to lower the volume. The sound was so loud that it caused my ears to ring and my body to involuntarily flinch from the shock of the sudden and sharp noise coming from the speakers. My ears continued to ring for several minutes following the incident. This could pose a safety risk to occupants as it may lead to long term hearing damage or loss. I have scheduled an appointment with my Ford service department to have the issue addressed one week from the initial occurrence. There were no warning lamps, messages, or other symptoms of the problem prior to the failure.
failure of wiring protection. I have pictures. Signal lights failed. The problem could have caused a fire in the vehicle or a major malfunction. Dealer made a repair at the dealership. Messages on the driver display indicated a problem. The dealer rep. advised me that the wiring harnesses are manufactured with soy products!!! The result of this is that rodents chewed up the wiring to the point of failure of the lighting systems.
The all digital gauge cluster just goes out while driving leaving the driver with no instrumentation. The ford dealer states ford knows about it with a service bulletin. The vehicle is not able to be driven with iut knowing how fast you are going if you even your fuel level.
Truck speakers randomly emit excessively LOUD pops and static. Took in truck for service and they -??couldn-??t replicate.-?? This was at a Ford dealer in Mew York. Gave truck back. It has done it everyday since and it-??s so loud it-??s almost like I-??m in a concert. It lasts 5-10 seconds. It causes disaffections when driving as well. First time it happened I thought something broke a window. I saw many complaints posted about this through NHTSA and found online via TheDrive.com that Ford issued a bulletin for this fix but my service department at the local dealership didn-??t bother to fix it. This has been an ongoing issue since I purchased the truck in late 2022. This was my first attempt to have it fixed.
Upon pressing the start button the sound system put out an ear piercing pop and loud statis continued for 5 -10 minutes. Audio on/off and volume buttons were rendered ineffective, no response. Disconnected the negative on the battery with not effect. Static continued from all speakers. After 10 minutes tried to start the truckand system seemed to return to normal. Reported it to Ford Dealer said they haven't any idea what it is.
After over the air update, received a do not drive message with high voltage message and powertain failure, truck brought to dealer, were it spent 6 weeks to get repaired. As the dealer had to wait for the part even though the dealer working on the vehicle was told by Ford to order parts related to the high voltage battery back in February. In which the dealer never did
Started the vehicle and an extremely loud popping noise came through the speaker system, then a horribly loud and terrible staticky clicking sound continued for 15 minutes or so, even after turning off the vehicle, locking it, and walking away from it.
When turning on the radio, there was a very loud pop like a gunshot or firework going off in the cab followed by sustained white noise coming from the speaker system at full volume. The volume and radio buttons did not impact the volume of the sound requiring the driver to pull over, shut the vehicle off, and open the door in order to make the sound stop. The volume of the sound was loud enough that the driver was forced to release the steering wheel to plug their ears. Upon restart the vehicle produced the sound again.
My wife was driving my daughter to school. While driving on the road, at 20 miles per hour, car dashboard displayed "Powertrain Malfunction / Reduced Power" and "High-Voltage Battery Warning". Car immediately lost power. My wife quickly pulled the car to the road side. My wife noticed fluid started leaking underneath the car. The fluid leaked along side the battery tray platform. Photos and videos were taken to show the fluid leakage process. Called my car insurance company for road side assistance. The car was towed on a flatbed to the FORD dealership for repair. Dealership service department had trouble diagnosing the problem and finally reported the issue 1 week later. The service person said one of the battery module, No. 76, failed and caused the whole battery system / power train to shut down. I asked: "There are over one hundred modules in the battery platform. One failed and cause the whole car to shut down in the middle of driving?" Service person did not know the answer. Dealer contacted Ford to replacement of the battery module. Ford said the replacement module will take 2 to 6 weeks to replace. Once the the replacement module arrives, dealership will drop the battery platform to replace the module and diagnose for the fluid leakage problem. The replacement process will take 1 more week. Dealership estimate the repair time will take total of 4 to 8 weeks to repair. My wife and daughter were in the car when the car shut down in the middle of driving in the middle of the road. Luckily car had minimal power to pull to the road side and avoided rear incoming cars. It could have been a disaster for the passengers. I checked the Ford F150 Lightening Forum. https://www.f150lightningforum.com. It seems that other Lightening owners are experiencing similar problems. I don't know the total number of problems. I am hoping by reporting this issue, other people could avoid similar dangerous situation.
2022 Ford F-150 tremor owner with B&O Unleashed sound system. Yesterday 8/22/2023 when starting my truck I experienced a loud big boom followed by loud static and popping sounds which was varying in pinch and level for all speakers. I could not turn off the audio or turn down the audio. I turned off the truck and it continued to make the same noises for some time before stopping on its own. I had to drive for over 30 minutes with this going on in order to get home. I eventually got back into the truck later on and started the truck with the issue resolved and back to normal operations for now. I have also had multiple issues since the purchase of the truck in July 2022 of when attempting to roll up my automatic windows and they keep reopening on there own. Sometimes it takes two or three tries to keep the window up.
On June 26, 2023 I received a message from Ford Motor Company that they had detected a battery module "not performing as expected" in my 2022 F-150 Lightning BEV truck. A contact at the Ford Battery Electric Vehicle Team stated the defective battery module would be replaced under Ford Customer Service Program 23H01. The contact stated that a replacement battery module had been ordered, and an appointment was set up at the local dealership for 7/31/2023. As of 8/22/2023 no work has been done to repair my truck. There are numerous postings on the F-150 Lightning Forum involving powertrain failures and loss of power while driving, High Voltage Battery warnings, and notices from Ford of defective battery modules. Loss of power while driving is obviously a very serious safety issue. It appears the scope of battery issues with Ford F-150 Lightning BEV trucks is very significant.
The contact owns a 2022 Ford F-150. The contact stated that after starting the vehicle, the sound system started making an abnormal popping sound, and then a loud static sound was bouncing from speaker to speaker. The contact turned the volume down however, the static and popping sound continued. The contact stated no warning light was illuminated. The vehicle was taken to a local dealer but was not diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was 7,658.
Advancing forward in traffic to a stop sign on a downward slope in tow/haul mode. Stopped at the intersection and began to accelerate into a left hand turn. Initial acceleration was fine and then the rear tires locked up and squealed on the asphalt. Truck came to a stop and when I looked down the screen said the parking brake was on. I never activated the parking brake. Seemed to disengage on its own after a few seconds. Highly dangerous situation.
The following occurred in a 2022 Ford F150 Raptor with less than 500 miles. As soon as I put the car in drive and turned out of the parking lot, there was a huge boom that sounded like an explosion. I assumed that something had burst or all of my glass was shattered and the sound of loud crackling noises could be heard coming from the speakers. After the explosion-like sound, I was unable to hear for some time and I nearly went deaf. Regardless of whether I turned the audio on or off, the loud crackling noise would not go away. without delay The service manager afterwards contacted me and told me that the sound system needed to be reconfigured after I drove to the dealer to demonstrate the problem.
A D V E R T I S E M E N T S
- Golden Valley, MN, USA