This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Was told today my 2019 Ford f1500 needs -??cam fazer-?? replacement. Cost $4300! Internet makes it sound like ALL 3.5L eco boost engines have/will have this problem. There-??s a couple -??field service bulletins-?? on it, but mines not included.
The contact owns a 2019 Ford F-150. The contact stated that upon cold starting the vehicle, there was an abnormal rattling sound coming from the engine. There was no warning light illuminated. The local dealer was notified of the failure and the contact was informed that the defect was related to the cam phasers and the contact was provided an estimate for the repair. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The vehicle was not repaired. The failure mileage was approximately 92,000.
The contact owns a 2019 Ford F-150. The contact stated while driving at an undisclosed speed, the engine misfired and the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed with a misfire in cylinder #5. The contact was informed that the cylinder #5 coil needed to be replaced. The vehicle was repaired. The contact stated that the failure reoccurred. The vehicle was taken back to the dealer where it was diagnosed with a failed fuel injector. The contact was informed that the fuel injector needed to be replaced. The vehicle was repaired. The failure reoccurred. The vehicle was taken back to the dealer where it was diagnosed with internal engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the NHTSA Hotline and report the failure. The failure mileage was approximately 156,000.
The vehicle was purchased brand new from a Ford dealership in 2019 in Virgina. Later, a service bulletin was released by Ford for a "cold start rattle" and cam phaser failure through the ford pass app and by mail. This service bulletin extended the warranty on the cam phaser parts to cover up to 100% of the cost to fix the vehicle. At that time, due to being a military family we had moved to Florida and never received the service bulletin in the mail. After reviewing the service bulletin for the vehicle on the ford pass app, it was taken to a Ford dealership in Miami to be inspected. The Ford Miami dealership did not think there was a cam phaser issue with the vehicle at that time and refused to fix vehicle. Ultimately, the vehicle was taken back to a Ford dealership in Ohio to have it reinspected for the same issue (The cold start rattle/Cam Phaser). The Ford Dealership assessed the vehicle and stated, it in fact has the known issues with the Cam Phaser failure. The vehicle is under the mileage for the service bulletin. However, Ford is unwilling to fix the vehicle due to exceeding the date of the service bulletin. This issue puts my safety and others on the road at risk, because if the cam phaser is not fixed the motor of the vehicle will fail and could potentially cause serious injury or death. The vehicle is not safe to drive at this time. This problem has been confirmed by a Ford Dealership and the vehicle is currently sitting at the dealership awaiting to be fixed. There are no warning lights on the vehicle for this issue.
Cam phasers in engine have failed for the second time. Potential safety issue is if not repaired, could lead to catastrophic, unexpected engine failure as the cam phaser is part of the engine timing system. Prolonged driving with this issue would inevitably cause major mechanical problems which could possibly lock the engine up while driving. This would obviously be a safety issue while traveling down crowded interstates at posted speeds in any metropolitan area. Vehicle is currently at the dealer again and the problem has been confirmed. Vehicle is out of warranty at this point and the repair is over $4,500. This price will ultimately lead to many people electing to take the chance instead of pay to fix this known issue with this truck. It is a very expensive repair for a vehicle to have twice under 100K miles. There are no warnings or codes associated with this problem. The beginning stages of this problem start with a loud rattle on a cold start. I have not let this issue persist due to safety concerns of my family being in the vehicle with me. I have elected to spend the enormous amount of money to repair this issue again and hopefully when I am able, I will purchase a different vehicle.
- Corpus Christi, TX, USA
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While driving 65mph on I-495 on a +90 degree day in August my 2019 Ford F-150 Lariat 4x4, the horn of the F-150 beeped. It beeped again a couple more times then the F-150 powered down forcing me to coast through some lanes of traffic to reach the break down lane. ABS and maintenance due light were both illuminated. My code reader said a switch was shorted so I cleared codes to retest. I restarted the truck and after re-boott was able to drive the vehicle home. Not associated with this enroute power failure incident, I notice intermittent rough idle issues, a tail gate that opens by itself 24/7 with alarm and it is now normal for this F-150 to burn 3-4 quarts of extra oil between each oil change.
Noticed a squeaking/rattle noise took to shop couple times trouble identifying.. finally diagnosed as Cam Phaser defect. Researched and see a problem w fords for quite sometime. Have never received any notification. Called ford offering no help. Stuck w a $4000 $500 repair bill of which simply can't afford.. a five year old pickup due to a Ford defect.
When my truck hit about 60,000 - 65,000 miles it started to jump into gear sometimes. It didn't feel right. It was at a low RPMs when starting to accelerate. I was planning on taking it to the dealership to have a look at it, but several months had gone by before I had an opportunity to do so. I then noticed a clanking upon a cold start. It sounded like a loose muffler. So I planned a trip to have both of these issues looked at. The Ford Dealer Service Manager told me that the cam phasers and transmission needed to be replaced. How can a vehicle with only 65,000 miles on it need almost $20,000 in repairs"?"!!! I went ahead and authorized the cam phaser job because I didn't realize how costly it actually was, I misunderstood the service manager. But I will not be fixing the transmission unless ford does a courtesy replacement, or a recall. I will otherwise wait until this transmission leaves me stranded on the side of the road to be raped and murdered. Everyone with this transmission is having issues. There is a class action lawsuit starting over it. I am now reading hundreds of on line complaints and watching a ridiculous amount of videos of these failures in Fords transmission and the cam phasers. Please help me. I cannot afford $20,000 in repairs and I bought a new vehicle so that I could be rest assured not to have any major repair needed so soon in its life span. I don't have the invoices yet, the Ford Dealer still has my truck in the shop.
The contact owns a 2019 Ford F-150. The contact stated while driving 80 MPH, the vehicle unexpectedly downshifted to first gear, resulting in irreparable damages to the transmission and the engine. No warning lights were illuminated. The vehicle was towed to the dealer but was not diagnosed or repaired; however, the contact was informed that the engine and transmission needed to be replaced. The manufacturer was notified of the failure, and a case was opened. The failure mileage was approximately 114,000.
Mileage at time was 39,000 miles, On 8/29/2024. I was driving to when my check engine light came on. FORD dealer checked the check engine light and said I have a P0022 code which is the Right bank cam solenoid is sticking. This condition, after looking into it, has been a problem with vehicles built in 2019, 2020 and 2021.
Currently Suffering from a manufacturing defect per diagnosis from Ford technician in my 2019 F150 with the 10-speed transmission. I was advised by Ford to submit the form since I must pay for the repair and updated components to fix the issue and would be reimbursed once the recall was issues. Ford has issued a new technical service bulletin (TSB 24-2046) and re-engineered the CDF drum and housing to correct the issue. Below is a list of symptoms I-??ve been experiencing along with others from 2017 -?" 2023: Wrench light is on Clunking or banging noise when starting the engine Rough, harsh or erratic shifting Hesitation between gears Gear slipping Gear getting stuck while shifting Jerking or lunging Loss of power while driving
Timing system does not adjust properly causing motor shake and the associated driver distraction. It is available for inspection upon request. My safety, and that of others, was compromised due to distraction. Yes, the problem can be reproduced by a dealer or independent service center upon request. The vehicle has been inspected by the dealer. Yes, a warning light came on when the problem first occurred. It is now intermittent.
The truck has a horrendous rattle on cold starts. I have had it in a Ford service center and they tell me it needs almost $4500 worth of work to repair the issue. They say EI36 Camshaft Sprocket-replace.
The Ford F-150 cam phaser issue primarily affects models from 2011 to 2020 with the 3.5L EcoBoost and 5.0L V8 engines. The cam phasers, which are components in the engine's variable valve timing system, are designed to adjust the timing of the camshafts to optimize engine performance and efficiency. The problem arises when the cam phasers start to fail or become noisy, often producing a rattling or ticking sound, particularly on cold starts. This noise is due to the phasers not locking properly or wearing out prematurely, leading to improper timing adjustments. Over time, this can result in reduced engine performance, poor fuel economy, and in some cases, engine damage if not addressed. Ford has issued Technical Service Bulletins (TSBs) and extended warranties for some vehicles to address this issue. In many cases, repairs involve replacing the cam phasers, timing chains, and associated components, which can be costly. The issue has led to customer dissatisfaction and several complaints, with some owners reporting multiple repairs before the problem is fully resolved. I was not sent the letter advising me of the customer satisfaction solution and now Ford wants me to pay $4,000 to resolve this issue.
The car lost ALL POWER and the ability to accelerate for more than 10 seconds. Luckily cars coming form across moved to the side to not hit me. I was stuck in the middle of the intersection. I attempted to shift manually in a panic and the car slammed really hard in likely 1st gear, red-lineed for several seconds then inched forward enough to pull to the side. I was able to proceed forward stuck in 7th gear, where the car remained stuck in that gear. This was terrifying as I had ZERO ability to move forward, the engine was revving but no gears were available
The contact owns a 2019 Ford F-150. The contact stated when the vehicle was cold started, the vehicle rattled for several minutes until the engine warmed up. The contact stated no warning light was illuminated. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was informed of the failure. The contact researched online and related the failure to Customer Satisfaction Program: 21N03 Cam Phaser Replacement (Engine). The failure mileage was approximately 72,000.
I have a 2019 ford f150 lariat with the 3.5 ecoboost engine. Ford issued a customer satisfaction with the F150-??s regarding faulty camphasers. Ford sent this out to every owner that had a F150 made from april 15, 2019 to November 30, 2019. My specific truck was made in December 21, 2018. My truck-??s vin number was not attached to that customer satisfaction program 21N03, but my truck has that exact problem. I took it to the local Ford dealership July 30, 2024 where they found I had faulty camphasers and are replacing them right now. I am currently trying to contact Ford to figure out why my truck was not notified. And not have to pay out of pocket for a problem Ford caused and created.
The contact owns a 2019 Ford F-150. The contact stated while driving 72 MPH, the vehicle independently decelerated to 40 MPH. Additionally, the vehicle lost motive power with the check engine warning light illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. Additionally, the contact stated that the vehicle had been serviced by the dealer six times due to the failure. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 120,000. The VIN was unavailable.
The contact owns a 2019 Ford F-150. The contact stated while cold starting the vehicle, the vehicle was idling roughly, and abnormal sounds were coming from the engine. The contact stated that no warning light was illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the cam phasers needed to be replaced. The vehicle was not repaired. The contact researched online and related the failure to Customer Satisfaction Program: 21N03 Cam Phaser Replacement (Engine). The manufacturer was informed of the failure. The failure mileage was approximately 42,000.
A D V E R T I S E M E N T S
- Commerce Twp., MI, USA