This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Approximately 2 weeks after purchasing the truck I noticed some harsh shifting, jerking, and sudden acceleration, and hesitation issues. They were intermittent and I was advised this is not uncommon with this model vehicle. However, these issues have become more frequent and severe. Next, I noticed the gears began slipping and the truck seemed to not be able to -??find-?? the gear it needed to be in. The transmission would slam into gear or begin slipping under acceleration. There is no rhyme or reason to it, I have not been able to pinpoint it to a specific gear or up/down shift. It simply loses power and neither the gas nor brake work. It will coast until the wrench (check engine?) symbol comes on and then the gas will function. This week the transmission has started intermittently locking into a specific gear without the ability to shift. It-??s now happened 3 times. You cannot reverse or drive, the transmission puts itself in park while the dash still indicates its in drive or reverse. After parking the truck for a couple of hours, I could start and drive as usual. Most importantly, twice Saturday the truck seemed to shift out of gear, so hard my head hit the steering wheel, and lost power going 70mph on I64. I have attempted to video these events to help diagnose the issues, but obviously driving and recording are dangerous and difficult.
The contact owns a 2019 Ford F-150. The contact stated that the vehicle experienced excessive oil consumption and approximately two quarts of oil was added to the engine each month to maintain to top off the oil level. Additionally, while operating the vehicle in 4WD, the vehicle jerked and hesitated. The cause of the failures was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 5,000.
The contact owns a 2019 Ford F-150. The contact stated while driving at an undisclosed speed and attempting to accelerate, the vehicle shifted abnormally, jerking, and hesitating to shift into gear. Upon pulling to the shoulder of the roadway, the contact was able to continue driving after activating manual drive mode. The check engine warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a general transmission failure. The vehicle was not repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 77,000.
Truck uses an excessive amount of oil that would not be corrected by Ford. Due to this issue the truck failed to operate normally. It stalled in the middle of an incredibly busy intersection, causing traffic back up as well as increase safety concern for the drive of the truck as well as other drivers on the road. This has happened multiple times. Ford is aware of the engine oil consumption issue. Has expressed multiple times that it was not a problem. Attempted to fix by selling a new longer dip stick to attempt to hide the problem with excessive oil consumption.
The contact owns a?2019 Ford F-150. The contact stated he heard an unusual rattling noise that came from the engine compartment when he started the vehicle. The contact stated the rattling noise had gotten worse over the past year. The contact stated he contacted the dealer by phone and was informed that the vehicle was not associated with any recalls. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and advised the contact to report the failure to NHTSA. The failure mileage was approximately?35,000.
- Wake Forest, NC, USA
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My engine light came on and within the same day my vehicle shifted extremely slow. it was difficult to merge into traffic and almost caused an accident. I took the vehicle to Mechanic and they advised the engine light was consistent with the timing chain failure. I called a local local Ford dealer. They seem to be familiar with the issue and said it would cost $4000 to fix.
10 speed transmission loses power when passing other vehicles, shifts very hard between speeds, loud banging from transmission, very dangerous situations.
The contact owns a 2019 Ford F-150. The contact stated that while starting the vehicle, the engine made abnormal rattling sounds. The vehicle was taken to the dealer, where it was diagnosed that the cam phaser needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The contact related the failure to Customer Satisfaction Program: 21N03 (Cam Phaser Replacement); however, the vehicle was not included. The failure mileage was approximately 42,000.
The contact owns a 2019 Ford F-150. The contact stated that during cold starts, there was a loud engine rattle present. The vehicle was taken to the local dealer who diagnosed that the cam phasers were faulty and needed to be replaced. The cam phasers were replaced under an Extended Service Campaign however, recently the failure reoccurred. The vehicle was taken back to the dealer who diagnosed that the cam phasers were faulty again and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 60,000.
Failed camshaft phasers and VVT solenoids. Mechanic shop has confirmed the problem and has said this is far from the first failure they have seen with Ford trucks and these parts. No warning lights to indicate the problem to the driver. Will lead to major engine failure.
The contact owned a 2019 Ford F-150. The contact stated that while driving at approximately 70 MPH, the check engine warning light illuminated. The vehicle was vibrating. The contact did not notice any leaks. The vehicle was taken to the local dealer, where it was diagnosed that the engine and turbo charger needed to be replaced. The mechanic informed the contact that cylinder #5 valve was missing. The contact was informed that the vehicle had experienced a catastrophic engine failure, and that the intake valve was incinerated. The vehicle was not repaired. The dealer informed the contact to Trade-In the vehicle. The manufacturer was contacted and filed a claim, but no assistance was provided. The failure mileage was approximately 71,105.
The contact owns a 2019 Ford F-150. The contact stated that while operating the vehicle, the wrench warning light illuminated. The contact stated that later after restarting the vehicle, the wrench warning light was off, but the check engine warning light remained illuminated. Additionally, while driving at various speeds, the vehicle was hesitating while accelerating. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was provided. The failure mileage was 36,800.
The contact owns a 2019 Ford F-150. The contact stated while starting the vehicle, he heard an abnormal rattling sound. The vehicle was taken to the dealer. The vehicle was diagnosed with a cold started rattling. The contact stated that the dealer informed him that the vehicle was repaired under warranty as much as the manufacturer would allow. The contact stated that the failure reoccurred. The vehicle was taken to the dealer again. The vehicle was diagnosed with VCT rattle on start-up. The contact was informed that the VCT units needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and aided with the repair cost. The failure mileage was approximately 45,000.
The contact owns a 2019 Ford F-150. The contact stated that after starting the vehicle, there was a rattling sound coming from the engine. Additionally, there was a ticking sound coming from the engine while the vehicle was idling. The vehicle was taken to the local dealer who diagnosed that the engine cam phasers were faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact stated that the power train control module was previously reprogrammed under an extended warranty coverage, but the failure recurred. The failure mileage was 1,300.
The vehicle is a 10 speed automatic, while driving the vehicle when it gets to about 4th gear, the transmission slips. This vehicle was purchased brand new and has only 64,000 miles on it. The transmission slips and at lower speeds when the transmission slips and hesitates before it shifts to another gear, this is a safety issue as while the vehicle semi stalls causes the potential to be rear ended by a trailing vehicle. This vehicle manufacturer should stop selling these transmissions that have serious issues with them. Surely when you purchase a brand new vehicle you don-??t expect to have any problems with it at four years into ownership.
The contact owns a 2019 Ford F-150. The contact stated that while starting the vehicle, there was an abnormal sound coming from the vehicle. No warning light was illuminated. The vehicle had not been diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and determined that the VIN was not included in a recall and advised the contact to call the NHTSA Hotline for assistance. The failure mileage was unknown.
My 2019 F150 with the 10 speed transmission has several issues that I believe affect the safety and reliability of the vehicle: 1) The transmission shifts very roughly into 5th gear. The shifts are so rough that I suspect the other components of the drive train are being placed under unnecessary strain. 2) When moving forward at idle the truck will on occasion surge forward. This is a potential safety issue if it were to occur in traffic. 3) When moving forward at slow speeds the transmission periodically slips as if it was shifted into neutral. My local dealership "flashed" the software for the transmission but it did not correct the problem. I returned the truck to the dealership and they've now had it for 2 months with no resolution to the problem.
The contact owns a 2019 Ford F-150. The contact stated while starting the vehicle, the vehicle made an abnormal loud rattling sound. There was no warning light illuminated. The contact stated that the failure recurred while starting the vehicle after the vehicle had been parked and turned off for a long while. The contact stated that he received a notice of Ford Campaign Number: 21B10, which he related to the failure. The dealer was notified of the failure and referred the contact to the manufacturer for assistance. The vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure and informed the contact that the VIN was not included in the campaign. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 44,000. The contact stated Ford remedied the issue at no cost.
Total engine failure while driving ~70 MPH, on a 4-5 lane highway, during rush hour traffic. No CEL activated, other vehicles had to swerve around my truck while I maneuvered the lanes with no engine power. Myself and my 5 year old son are lucky to be alive. 66k miles on truck when engine failed, issues started at 41K miles. Have taken vehicle to multiple Ford dealerships, 13 times in the last 2 years under warranty complaining of engine rattle, knock, noise, and oil consumption. Informed each time no engine issues present. Referred me to "Excessive Oil TSB" and "Engine Knock and Noise TSBs". Was instructed that this was normal operation and treated as if I was somehow crazy. Was taken to dealership for oil consumption check early Feb 2023 and engine failed March 2023. Requested Ford fill out a NHTSA report many times to include an ethics complaint from March to July 2023 and I feel I have been misled and they have not reported this issue. I have requested a root cause be performed as to how an engine fails after 13 visits (in 2 years) at 66k miles and feel that the issue is trying to be covered up, get a new engine in, and get rid of the old one with zero due diligence as to what occurred. 65+ maintenance record pages provided to Ford, an overview of event with maps attached, video of scenario sent, to no avail.
A D V E R T I S E M E N T S
- Taylorsville, KY, USA