This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2019 Ford F-150. The contact stated while cold starting the vehicle, the vehicle was idling roughly, and there were abnormal sounds coming from the engine. The contact stated that no warning light was illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the cam phasers needed to be replaced. The vehicle was not repaired. The contact researched online and related the failure to Customer Satisfaction Program: 21N03 Cam Phaser Replacement (Engine). The manufacturer was informed of the failure. The failure mileage was approximately 42,000.
Safety Concerns Regarding F150 10-Speed Transmissions: oI am deeply concerned about the safety of my F150 due to reports of accidents related to faulty 10-speed transmissions. oThe risk of sudden downshifting to 1st gear, potentially causing loss of control, poses a serious threat to me, my passengers, and other road users. oFord must address this issue promptly to ensure the safety of its customers. Transmission overheats while towing rated camper. Engine sounds like a loud sewing machine when first starting. Fear engine may explode.
The contact owns a 2019 Ford F-150. The contact stated that upon starting the vehicle, there was a rattling sound coming from the top of the engine. The vehicle was taken to the local dealer who diagnosed that the cam phasers were faulty, and a software update was performed. The failure was temporarily resolved; however, the failure recently reoccurred. The manufacturer and local dealer were notified of the recent failure, but no assistance was offered. The failure mileage was 15,000.
The contact owns a 2019 Ford F-150. The contact stated that on several occasions while driving at various speeds, the transmission unexpectedly downshifted and the rear wheels seized. The vehicle was pulled to the side of the road and inspected. The contact stated that the ESP warning light was illuminated. The vehicle was taken to a dealer where the transmission, engine, and rear differential needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 116,000.
The contact owns a 2019 Ford F-150. The contact stated that upon attempting to start the vehicle, there was a knocking and rattling sound coming from the engine compartment. There were no warning lights illuminated. The vehicle was taken to a local dealer where it was diagnosed with a cam phaser leaking oil pressure; however, the vehicle was not repaired because the warranty had expired four months prior to the failure. The contact related the failure with Customer Satisfaction Program: 21N03 (Certain 2017-2020 Model Year F-150, 2018-2020 Expedition, and 2018-2020 Navigator Vehicles Equipped with a 3.5L GTDI Engine Cam Phaser Replacement); however, the vehicle was not included. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 150,000.
- Rocky River, OH, USA
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Defective 10R80 transmission shifts erratically; fall out of gear and won-??t accelerate; won-??t shift into drive or reverse consistently. The issue puts others at risk as the vehicle doesn-??t function in a consistent manner. Yes. The transmission was replaced entirely, but the problems persist. It has not been inspected by police of insurance. No lights or messages are displayed when the issues present.
The cam phasers on my 2019 F-150 recently starting making a rattling noise on cold starts. The dealership is quoting a replacement for $4500. I received Customer Satisfaction Program 21B10, 21N03, and 21N08 updates in the mail in 2021 from Ford to have the cam phasers replaced. The recall/replacement program was extended from 2022 to January 1, 2023. Unfortunately I've had my truck in for service multiple times and was told to not replace the cam phasers if there isn't an issue. Now there is an issue after the expiration and I'm being asked to pay out of pocket.
Engine randomly ratted and sometimes sounds like a loud sewing machine when first started up. Transmission skips gears and bangs into gears. Transmission has downshifted while driving causes fear and momentary loss of control. Transmission over heats while towing my camper. Truck is rated tow my camper. Engine misses while under load. I fear I will be broke down along side the road. Trade in value for a truck that operates properly has left me with an unsafe situation and a financial loss.
Truck would down shift to 1 no matter what gear I was in and jerk. It would also shake and/or stall at random times. I was almost t-boned pulling out of my of my neighborhood and it stalling. I was also close to being read ended when truck was in 5th and jumped to one going down the road.
The engine has a bad rattle on every first start (or cold start). There are a ton of posts about this issue, and it sounds like it's a bad cam phaser that's prevalent on all F-150s built between 2017 and 2020. If there are so many trucks affected, then why isn't there a recall in place from Ford? It looks like Ford had some type of extended warranty issued through Jan 2023, but then that stopped. Here is more information on the issue: Ford is aware of the Cam Phaser problems and has issued a technical several bulletin to address the complaints and provide warranty repairs. According the Ford Cam Phaser Technical Service Bulletin Program 21N03 (TSB): -??In some of the affected vehicles, an undesirable noise may develop from the cam phasers in the 3.5L GTDI engine. This noise might occur as a rattle when starting the engine after the vehicle was turned off for an extended period of time or as a knocking noise when the engine is idling after it is warmed up-?? In addition, the Ford Cam Phaser TSB has established a program which extends the warranty coverage of the engine cam phasers until January 1, 2023.
On start up vehicle engine rattles until oil pressure builds up. Happens every time vehicle is started. I know that this is a problem with other f150s as well.
The contact owns a 2019 Ford F-150. The contact stated that while starting the vehicle, the vehicle made an abnormal rattling sound. The vehicle was taken to the dealer, where it was diagnosed and determined that the variable camshaft timing (VCT), the timing chain, and tensioners had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 103,500.
I have had numerous issues with the transmission on this truck. The truck has been to dealerships ever since I bought it for transmission issues. New issue occurred this week while going 75mph and continually as I decreased speed down to 60mph. While driving at the high rate of speed the transmission would go from gear 10 straight to 1, causing the RPMs to spike and Redline once. This occurred 5 times during my drive within about 15 minutes until I was able to stop and leave the truck. No leaks of any transmission fluid was found and truck has had all of its annual inspections and work done according to Ford maintenance timelines and all work on truck has been done at Ford dealerships. I have complained to many dealerships about my transmission. One of the times the gear shifted to from 10 to 1 for a few seconds and then straight back to 10 after the RPMs spiking was recorded on video.
The contact owns a 2019 Ford F-150. The contact stated that while driving at an undisclosed speed, the contact became aware that there was a part dragging underneath the vehicle. The contact stated upon inspecting underneath the vehicle, he noticed that the front oil pan covers located underneath the vehicle had ripped and detached at the bolts. The contact stated that he purchased the oil pan covers from the dealer and replaced the parts himself; however, the failure recurred. The contact stated that the parts were replaced a second time; however, the failure recurred 6-months later. The dealer was notified of the failure and referred the contact to the manufacturer. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 40,095.
The contact owns a 2019 Ford F-150. The contact stated that when the vehicle started, there was a rattling noise coming from the engine. In addition, the contact stated that the vehicle made a ticking sound while idling. The contact stated while driving at an undisclosed speed, the vehicle experienced a power surge. There was no warning light illuminated. The vehicle was restarted; however, the failure recurred. The vehicle was taken to an independent mechanic and was diagnosed with cam phaser failure. The contact was informed that the cam phasers needed to be replaced. The dealer was not contacted. The vehicle was not repaired. The manufacturer was notified of the failure and instructed the contact to call the NHSTA Hotline for further assistance The failure mileage was 77,600.
The transmission ten gear automatic. Won't go into fourth gear at at all keeps jumping when. Trying to go into first second and third then jumps four. Also on highway it will shut off all together or will start speeding up very dangerous. On side streets it's dies out even more unexpectedly trying to short gears. Already had it in once for problem with the front differential didn't switch gears and never got receipt and think did something to hubs like four thousand dollar fix. Now I serviced it for.seats they took it on took week to get part in and right tool to fix truck seat it stood with them a week before I called to see what deal.was I've seen problems with this ten gear transmission already and this will be second time trying to fix these trucks are junk. First problem I had the lights would go out in middle of the night while driving. Then lights Wont go off stay on killing battery already in second battery but to fix the transmission problem u half to use speed control just to keep it from shutting off or accelerated of speed. But with this being second time they better fix it if they don't they don't follow the extended warra.ty and want a payout for the full worth of the truck. It's aife threatening thing with this transmission. Plus had already like ten other recalls onnoy already it's a new truck I wouldn't buy one.
The contact owns a 2019 Ford F-150. The contact stated that on several occasions while driving at various speeds, the vehicle stalled. The vehicle was restarted after two attempts after each failure. The check engine warning light was illuminated. The vehicle was taken to a dealer where it was diagnosed that the vehicle needed to be updated. The vehicle was repaired but the failure recurred approximately six months later. The vehicle was then taken to the same dealer where it was diagnosed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 50,000.
The contact owns a 2019 Ford F-150. The contact stated that while changing their oil he noticed a large consumption of oil was being used very rapidly. The contact filled the engine with oil for a second time and noticed the failure persisted no warning light illuminated. The vehicle was taken to a dealer where it was diagnosed as a failure with the engine which caused rapid oil consumption and low oil levels which needed to be repaired. The vehicle was repaired but the failure persisted. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 76,000. No VIN was included.
The contact owns a 2019 Ford F-150 Commercial Vehicle. The contact stated while the driver was driving 65 MPH and depressing the accelerator pedal, the vehicle failed to respond and was jerking significantly. The check engine warning light and other unknown warning lights were illuminated. The driver was able to veer to the side of the road. The contact stated that there was smoke coming from the engine. The vehicle was towed to an independent mechanic, where it was diagnosed that the transmission needed to be replaced. The vehicle was repaired; however, the failure recurred. The vehicle was taken back to the mechanic, where an unknown repair was performed; however, the failure persisted. The vehicle was taken to the dealer, where the contact was informed that there was an excessive amount of transmission fluid inside the vehicle; however, no other failure was found. The contact stated that the vehicle was jerking, and leaking fluid, and there was smoke coming out from underneath the hood. The vehicle was taken to the independent mechanic, where it was diagnosed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. Additionally, the contact sent work orders and repair bills to the manufacturer. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 139,000.
The Cam Phasers are going bad. This is a known issue with Ford 3.5l GTDI engines. They have published Customer Satisfaction Program 21N03 in relation to this matter. My 2019 F150 is experiencing failed cam phasers, which has been confirmed by the Ford dealership. I reached out to Ford to discuss the matter, but they stated my vehicle is not covered under this program. A claim report was started by Ford on my issue CXH01965202. The same failure described in the Ford document is happening in my vehicle, so I do not understand why my vehicle is being excluded. The failure is more widespread than what Ford is claiming, and they need to expand the program to include all impacted automobiles.
A D V E R T I S E M E N T S
- Hedgesville, WV, USA