This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
In weather below 32 degrees F door locks freeze. Power lock will not unlock. Interior door handle may work with effort. Key may work with effort. Once open, door will not stay closed.
In the morning I opened the front door, got in and closed the door and door would not latch closed. Opening and closing the door multiple times door would not latch and would just bounce. I pushed the lock/ unluck button multiple times without success. I was going to be late for work so I just held the door closed. 30 minutes into my drive the while pushing the lock/ unlock button and the door finally latched. I have had the same thing happen now 4 different days and on both front and passenger and drivers doors. Ford states there is no tsb for my 2018 Ford. The truck is less than 1 month old. I have video of the doors doing such.
Rear door latch of crew cab pickup truck froze in open position. Door can not close or be locked. Door flies open while driving vehicle making vehicle unsafe and not driveable. Discovered problem while driving on highway an door sprang open 40 mph.
- Middletown, NJ, USA
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Rear electronic tailgate opens on its own while driving. This has happened more than 15 times in four months. Frequency increasing. Danger to others. A known issue on F250 and 350 models, now on F150 too
Door latch freezing and will not latch and unlatch properly in freezing temps. Has been into dealership twice already and was told nothing more they can do for me.
The drivers door latch and lock freezes in cold weather. This happens any time temperature is below 27 degrees. Door will either not open or not latch closed.very dangerous! on a colder morning, both right side door locks froze after I had opened them and drove away. In the event of an accident, in cold weather, I might not be able to get out of my vehicle! I also had to drive to work one day holding the drivers door closed! after air temperature or vehicle warms, latches and locks function normally. Not good living in a northern climate.
Vehicle parked in home driveway at 4:30 am. Outside temperature 26 degrees F. walked up to vehicle. Opened driver's door and left rear door. Attempted to close doors and neither would latch closed. After repeated attempts to close doors while standing outside the vehicle they still would not close. Doors would bounce open when attempting to close. Latches would not engage doors shut whatsoever. Attempted to close doors from sitting inside the vehicle and same results. Doors would not latch closed and remained stuck open. It was necessary to heat the door latches directly with a heat gun for 5-10 mins each before they would latch closed in order to drive safely. Major safety concern and inconvenience making me late for work.this issues has happened 3 consecutive mornings now from Jan 14, 2019 - Jan 16, 2019. Doors do not operate normally in below freezing temps.
In below freezing weather my doors will not stay shut until the interrior of the cabin warms which takes nearly 30 min. But this vehicle is unsafe because doors can open while driving with latches not functioning keeping door secure.
Temperature dropped to 20 degrees F this morning and the front passenger door will not latch shut. Have tried locking/unlocking and moving latch with screwdriver but door will not remain closed.
Door latch issue caused major life and death safety issue. On a cold morning two days ago I left for work doors were all fully closed and locked. Merging onto highway the passenger door opened and started to flap open and closed, at speed. I pulled over immediately and was not able to close door or get it to latch. I quickly looked for solutions online and to my dismay I saw the previous four years had a recall for same issue. I had to drive home with the door unsecured and flapping open and closed never latching. Later in the day I had it towed to dealership as car is brand new and has 1400 miles on it. They said since there is no recall corporate won't let them do anything to fix it. A call to Ford corporate said there is nothing they can do. I just paid for this truck and I am scared to drive it after this horrifying experience. I am not the first either based on what I have read. Ford doesn't care about their customer safety and it's gross negligence. The consumer of this product need help!!
Door lock frozen requiring the door to be heated prior to unlocking. In temperatures below freezing the door latch will remain stuck open not allowing the door to be closed. Https://www.youtube.com/watch?V=hirvtjewcme
I am experiencing an issue with my front passenger door. The door will either do one of two things. One, the door will not close at all, it won't even lock, it swings open freely and effortlessly. Two, if the door is closed and locked it will not unlock. I have brought my vehicle back to Ford for a fix. It has come to my attention that there is a known program for this issue already, program 18N03. Two days later after the "fix" by the Ford dealership the door issue still remains. I am scheduled to bring back the vehicle in the morning.
I have a 2018 F-150 built at the dearborn plant on 06/12/18. The truck odometer reads 4,300 miles. I was driving in the truck when the temperature was below freezing. When performing a turn, the driver's door popped open. I was able to grab a hold of the door and tried to shut it. The latch would not function. I stopped the vehicle and exited. I slammed the door multiple times from outside and it finally latched. I called the dealer to make an appointment for service. The dealer stated that they have observed this on other trucks and that Ford has issued a fix. The dealer claimed that they have had a 50% success rate on the repair, and that when it is not successful, the problem will become worse. Because of the low success rate, I asked if it was still advisable to have the repairs made. They advised me to bring the vehicle for repair.
Mode of failure.: door frozen shut, will not open from outside. If entry is made from another door, and frozen door lock latch can be opened from inside door handle or manually pulling up inside door lock, door may open, however door latch is still frozen and door will not close, rendering vehicle dangerous to drive. Activating the power door lock mechanism, either remotely or manually from inside vehicle, can often result in internal damage to door lock assembly on a frozen door. If door handles are forced, doing so also can often result in internal damage to door lock assembly on a frozen door, rendering vehicle dangerous to drive. From researching this issue, the problem exists on 2015- thru 2018 F-150's. Ford efforts to correct this poor design with numerous tsb's Y& recalls seem to be not effective as the issue is still occurring in 2018 models and reports indicate the corrections are ineffective. For reference, below is a link to one of many internet threads on this subject. Https://www.F150forum.com/F118/2015-frozen-door-latch-tsb-recall-poll-status-402319/ our F-150 is currently at irwin Ford in laconia nh awaiting parts to repair damaged internal in the door. We told that Ford will only replaced the damaged door and under warrantee Ford will not inspect or other doors tat appear to be functioning. I maintain this is a systemic design defect that needs to be addressed. (xxxx) parts of this document have been redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
2018 F 150 super crew, right front door won't latch shut: 12/11/2018 after opening the door to put the kid's backpacks in, I could not get the door to latch shut. I had to run the seat belt through the handle in the door panel to keep the door shut on the way home. This is the third time it has happened, also happened 12/7/2018 and 12/8/2018. Once home, I used a screwdriver to move the latching mechanism in the door several times and continuously hit the lock and unlock button. Eventually the mechanism would free up and the door would latch shut. This scenario seems identical to the issue covered under Ford tsb 16-0155 for 2015-2017 F-150's with the same problem.
My door will not stay closed when temps are below freezing. On one occasion mine froze closed. Several other F150 owners have reported this as well dating back to the 2015 model year.
In cold weather, doors will not latch shut until vehicle is warmed up. Both drivers side and passenger side doors. Doors will not lock. Door mechanism(s) need to be completely replaced. Tried spaying lubricant on the mechanisms to no avail. Major safety issue! this issue has occurred several times in one week.
A D V E R T I S E M E N T S
- Schererville, IN, USA