This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Door will not latch in the cold. Open fine will not latch shut. Parked the vehicle for the winter mid November 2018 - outdoors in upstate NY. Had the door on the winter beater (2009 Volvo V50) freeze open. Front passenger door on truck was frozen open as well. Had to idle both vehicles for 1/2 hour to thaw the lock to where it would latch. Had the same problem in the truck 2 months later when I tried to close the front passenger door which was opened to remove a dog leash from the truck. Third time was 3/23/19 when the rear passenger door froze open while trying to get to a canine search with my dog. All cases the vehicle had sat for more than 24 hours.
During extreme cold weather, 0 degrees and colder, door would not close/latch. Manipulated locks and door handle several times before doors would stay shut. All while parked
Doors won't close when 30 degrees or colder. Periodically door locks freeze. Issue occurs in both humid and dry environments. This occurs when the car is not in use, or if driven in cold temperatures without the cabin heat on. To resolve you must heat the doors to then close. Ongoing problem all this winter requiring me to bungee cord doors close to drive, and periodically leave doors open while at work or going into stores.
My driver door latch was frozen and the door would not properly latch closed. I had to drive 26 miles, 98% interstate (70mph), holding my driver door closed. I had to use a heat gun to thaw the latch so the door would properly latch shut. Luckily on the other 5 occasions where the latch was frozen, I was at home and was able to use a heat gun to thaw the latch enough so that the door would close properly. I have only experienced this issue with my driver door. As of today, 3/11/2019, my truck is at van horn Ford of oconomowoc (Wisconsin) having safety recall 18N03 performed.
I've been having issues closing my drivers door, every time that weather is under freezing temperatures my door won't close. The latch may is frozen and the door keeps open. I have a video as evidence, but I can recreate this issue almost every morning or afternoon when temperatures are below 32 Fahrenheit.
- Chicago, IL, USA
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Have owned 4X4 trucks (Toyota) since 1984. At a quilcene, wa at rental home on Sunday. Heavy snows 2' overnight. Power failed in building. No heat source. Could not depart as both doors were frozen shut. Called Ford corporate and two local Ford service centers. Absolutely no help or awareness of the problem. This is a 7900 mile car with sales staff that did not notify me of the frozen door problem when auto purchased. How many incidents does NHTSA need to recall or demand manufacturer resolve this issue or are seniors expendable in this country?
We got into an accident over the weekend. We were T-bones by a bus. It wrecked the passenger side of the car. However, when I went into the passenger side to get my purse out I noticed that there were flames coming from the side of the drivers seat. Our F150 is now burnt to a crisp. There's no reason for that truck to have caught fire like that.
I have a 2018 Ford F-150. My doors will not latch closed at all when it freezes outside after it has rained or moisture was in the air (frost). I have had to drive to work holding it closed, not latched, multiple times. I have taken it to a Ford dealership and the say there is nothing they can do each time. There are no recalls out for this model year. I had a 2016 F-150 that had the same issue and a recall was issued for it. Ford calmed they fixed the problem. This is very dangerous and if I get in a wreck it could be fatal. I do not feel safe driving this truck anymore and there is nothing I can do to fix it. I have multiple videos of this issue as well.
I just purchased our truck so the dealership washed it. I parked the truck for about 10 minutes outside in below freezing temperatures and the door latch on the front passenger door would not hold the door shut. The door would just bounce back open when I tried to close it. After playing around with the locks for a while, I was finally able to get the door to close. The following morning, the same thing happened to the rear drivers side door and again the passenger door while parked in my driveway. Taking truck to dealership on Monday to hopefully get it fixed. I've been seeing that this "fix" doesn't always work though.
The driver and passenger doors will not latch. Worked fine when we bought the truck last evening. This morning with temperatures below freezing, doors opened, but then would not close properly. Subsequent research on internet suggests this has been an ongoing problem with this vehicle and is the result of condensation problem freezing door latches. Vehicle is 1 day old. How is Ford allowed to sell me this vehicle?
I bought this veh in warm weather was not advised in cold weather ther doors will freeze up and you can't get into your veh. If the doors do get open they are frozen and the door will not shut. If need for medical reason your in trouble if you work in the woods with on cell service you are in trouble. Ford has had this problem since 2015 and still has not fixed it in the 2019 F-150 pickups I went to the grocrey store the doors were working while in the store the doors froze up. I had to wait till the sun got on the veh to get the doors open. There are pictures of people who get the door open it is locked it won't shut so the bungicord the door shut to get to work. This is on the internet. How can this be safe. How long before Ford is made to fix the problem. They are put grease in the lock but in most case this make the problem worst. Please help
On 2 different occasions the front drivers side door latch on my truck has stuck open and would not allow me to latch the door closed. I have had to drive home both times holding the door shut with my left arm and one hand steering the wheel. When going around turns I had to slow way down because the door weight multiplied with force and got very heavy and hard to stop from flying open..I dont know if the other latches on my truck would have stuck open as I was to afraid to try it and not be able to get them properly latched shut. After doing research online this is a huge wide spread problem with front and rear doors on 2015-2018 F150's and Ford fix is to smear some grease and oil on it and put a cover over the latch has not been a successful fix on any of the vehicles they have done. It is in no doubt a safety issue. If the vehicle was to roll over in an accident and the door wasnt latched it would surely be crushed and possibly come back into the cab injuring a driver or ripped of exposing the driver and or passengers to hazards outside the vehicle. Will the truck fair the same in a head on crash or front overlap crash as tested? I strongly urge whomever to take the time to investigate this issue and make Ford fix this issue.. it is very dangerous and they are not taking it seriously.
When operating the vehicle in 18 degree farenheit temperature the rear passenger door would not latch. Driver had to stop vehicle and close the door from the exterior. Similar reports found on NHTSA site.
After night of rain and falling temperatures, 56F down to 20F, front passenger door on 2018 F150 would not latch after being opened. Rear door did not latch initially but after truck operated for some time rear door did latch.
Rear crew cab doors do not open after temperature freezes. (can not get into vehicle) at times rear doors will not close and fly open while operating. Now passenger front door no longer opens using the intelligent access system with the door handle.
Driver's side door wouldn't latch on a cold day. Took it in to dealer, they removed the door panel, removed the moisture that froze up the latching mechanism and lubed the parts. Six days later the door latch froze up again. Couldn't get into the truck. Climbed through the passenger's side and was able to unlock the driver's side door and open it. Then it wouldn't latch closed. Forced the lock down and let the truck sit and went to work. Called dealer to tell them the problem again. Said they would get back to me. Two days later I called and they said my VIN would be put on a recall list and as soon as my truck got okayed, they would order parts to fix the problem. Currently I don't drive my brand new truck because of the door latching problem. Apparently this problem has existed on the 2015-2017 Ford F-150 trucks. There was a recall on lots of those trucks for the same issue. Now my 2018 truck will need fixed under a similar recall as soon as Ford figures out what to do for the fix. I'm not sure how to handle this. I'm pretty disappointed in my new truck with this issue. I have attached a receipt of the work they've done so far. [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).'
The doors will become unlocked and unlatched when driving. It was cold and I was leaving work. Door would not shut at first. The door finally shut and latched. I pushed the lock button just to be sure. Got on the highway and the door opened. I had to hold my door shut with all my strength while going down a highway. I couldn't leave it on the side of the road without the door shutting. It happened the next morning as well trying to get it to the dealership.
A D V E R T I S E M E N T S
- Chenango Forks, NY, USA