This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
On January 22 2018 at approximately 11:00 P.M., I started my truck with the remote start, which activates the rear window defroster, as needed. On my 20 mile ride home from work, mostly freeway driving, I heard crackling noises, and I was watching in the rear view mirror, my entire rear window shattering, except for the center power sliding piece. When I got home, pieces of glass fell inside the cab and bed when I closed the door. Ford is aware of this issue, but they refuse to repair it. In the meantime, I am forced to pay $500 deductible for my insurance to repair it, even though I had purchased the extended warranty when I bought it brand new. It has approximately 15,000 miles on it now. Researching this problem, I believe it is a defect in the glass, causing it to shatter when the defroster warms up the glass.
My rear window exploded in my 2016 F-150. I started the truck with the remote starter and let it run for 10 mins.. when I got in the and put the key in the ignition the back window exploded leaving a hole on the driver side of the and the passenger side shatter. The middle part is still whole.
Door latches freezing, preventing operation of door to latch close, sometimes will not open. Happening multiple times daily below freezing temperatures, and on all doors intermittently. Sometimes, locks showing locked, but door will open without key. Door can take over an hour to thaw out with truck started multiple times running heat full blast. Told by 2 dealerships that parts are not available, loaners are not available, and rentals are not covered by recall or warranty for this issue. Told to bungee doors together and call back when parts arrive. Consistent advice across multiple dealerships.
Parked truck. Put shifter into park. Turned ignition off. Truck was stationary and in park. Opened door. Got out of truck. Opened back door. Truck rolled 6 feet forward and then came to a stop.
NHTSA recall number: 17V652 recall date: October 16, 2017 manufacturer recall number: 17S33 I purchased this vehicle from freeway Ford a Ford company dealership in November and was told there were no open recalls on my truck. I get in the truck today to drive and my door will not latch and it is 15 degrees outside and I now have no ability to drive my vehicle.
- Golden, CO, USA
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Topic: Sirius satellite radio uses a unsafe prompt which forces drivers to take their eyes off the road and hands off the wheel, while driving, in order to remove it from the screen. This prompt is their attempt at forcing consumers to call and subscribe to their service. In my Ford F-150, I am able to use a button on my steering wheel to toggle through the audio sources (such as am, fm, cd, or phone. Sirius satellite radio is also one of those options), safely. The sirius satellite radio was a feature that was already installed in the truck when it was purchased from the dealership. I have never subscribed to their service nor do I wish to. Unfortunately, every time I toggle through and get to the sirius source, a prompt shows up on the screen (see photo) and I am forced to take my eyes off the road and my hands off the wheel in order to hit 'close' so that I can move on to the audio source that I am looking for. Sirus told me that there is nothing they can do to disable the prompt, and that the only way to disable it permanently was to pay them for service or pay a dealership to go in and remove the satellite chip. This situation is unsafe and unfair to the consumer. I should not be forced to use my own time and money in order have this safety violation fixed. This seems like a blatant contradiction of our 'hands-free' traffic laws, which are meant to encouraging drivers to keep their eyes on the road. Sirius has essentially hijacked this safety feature in my truck and I would like to pursue a complaint. I am afraid this is an accident waiting to happen. They are aware of the problem and refused to do anything to help.
When the temperature is below freezing my doors will freeze shut or not close fully. Ford says it could be a few months before parts become available for a proper fix. They say the whole door lock mechanism and cable need to be replaced in all doors. This is my only pickup truck and I drive it in the winter time. So now I have to wait till it warms up to drive my vehicle safely as the doors may not shut or fully close. This is a safety issue and Ford is taking their time for a fix. They say they have no clue when parts will become available. I am currently on a waiting list at my local Ford dealership for the repair. At the end of January 2017 we had the same issue with our truck. The doors would not close or fully open then also. Took the truck in to Ford and they supposedly readjusted the door lock mechanisms which did not fix the issue. They told me not to wash the vehicle at all in the winter time as the water can get down into the door and fries the mechanisms. This is unacceptable as Ford should have tested these trucks in cold weather conditions. If they did they would have known of the issue and fixed it before putting the truck to market. Today the doors would not closed and I had to use a propane heater and a blow dryer to unthaw them. Finally I was able to get my doors closed after 30 minutes of thawing them. This is a safety-related issue as the doors when driving down the road could come open or not fully engage the locking mechanism when temperatures dip below freezing.
My truck leaks repeated leak in the back seat. I have video proof of the truck leaking on multiple occasions and the dealer says they can not find it. I bring the truck home test it and I get it to do it. The truck seems musty and not good for my health smelling mold spores. Video file to big to submit
Air cleaner cover won't engage hold-down recesses. Air cleaner edges appear to be too big for cover closure. Air cleaner cover remains unsecured. I discovered this non-fitment while inspecting for registration.
Tarted my 2016 Ford F150 Sunday morning, turned on defroster due to foggy windows from rain & humidity, went back inside to get my coffee before I left to go for donuts, came back out, got in truck, started down the hill and heard a pop behind me, looked back, and both sides of the rear window glass had shattered, the center pwr window was still intact.
Chrome grill and front bumper on 2.7L model defective. Discolored in a random pattern like a liquid was splashed on them. Replacements had the same problem. I've been waiting months to have these parts replaced.
Exhaust smell in cab. Have to drive with windows down to get rid of it. Ford says they can only help me when the smell is actually happening meaning I have to go to the shop right then and there. Also xm radio cuts in at out. Ford knows it's an issue but has no fix. It's at the same intersections everyday. They said keep checking in for possible fixed.
Purchased my 2016 Ford F150, brand new. During cold temperatures the door locks do not unlock and if you are able to get unlocked the doors do not lock nor latch. If in the event I was in traveling in cold temperatures, I would be locked in my vehicle cause a safety concern for my two infants and wife and I. spoke to Ford manufacturer and Ford service dept, they are aware of the issue and there is a back order of parts, since January of 2017, when I started have issues with my vehicle. I am seeking legal advice in getting vehicle bought back from Ford company, minus depreciation.
My 2016 F-150 is not unlocking/locking the doors in colder temperatures (below 32). Several times I have had to wait to remote start and warm the truck up before the door locks are operable. I had a tsb performed by my dealer under warranty, and the very next day (the temperature was 10) I cannot get into my truck because the door locks are frozen and inoperable. I can not get into my vehicle until the locks warm up and work, sometimes this takes up to 30 minutes of the vehicle running using the remote start. This usually works for the drivers side door, however the other three doors (super crew) still do not work until the temperature warms up.
On January 10 2017, at approximately 7:45 a.M. after dropping off my 3 kids at school, the rear window on my 2016 Ford F-150 exploded and shattered after the rear window defroster was activated.
Under freezing conditions, passenger door will not re-latch closed after being opened from the outside. The passenger door will open using the outside handle, but will not securely latch closed. The issue resolves as temperature warms up.
A D V E R T I S E M E N T S
- Las Vegas, NV, USA