This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Chrome grill and front bumper on 2.7L model defective. Discolored in a random pattern like a liquid was splashed on them. Replacements had the same problem. I've been waiting months to have these parts replaced.
Exhaust smell in cab. Have to drive with windows down to get rid of it. Ford says they can only help me when the smell is actually happening meaning I have to go to the shop right then and there. Also xm radio cuts in at out. Ford knows it's an issue but has no fix. It's at the same intersections everyday. They said keep checking in for possible fixed.
Purchased my 2016 Ford F150, brand new. During cold temperatures the door locks do not unlock and if you are able to get unlocked the doors do not lock nor latch. If in the event I was in traveling in cold temperatures, I would be locked in my vehicle cause a safety concern for my two infants and wife and I. spoke to Ford manufacturer and Ford service dept, they are aware of the issue and there is a back order of parts, since January of 2017, when I started have issues with my vehicle. I am seeking legal advice in getting vehicle bought back from Ford company, minus depreciation.
My 2016 F-150 is not unlocking/locking the doors in colder temperatures (below 32). Several times I have had to wait to remote start and warm the truck up before the door locks are operable. I had a tsb performed by my dealer under warranty, and the very next day (the temperature was 10) I cannot get into my truck because the door locks are frozen and inoperable. I can not get into my vehicle until the locks warm up and work, sometimes this takes up to 30 minutes of the vehicle running using the remote start. This usually works for the drivers side door, however the other three doors (super crew) still do not work until the temperature warms up.
- Edinboro, PA, USA
Search CarComplaints.com for these popular complaint phrases...
On January 10 2017, at approximately 7:45 a.M. after dropping off my 3 kids at school, the rear window on my 2016 Ford F-150 exploded and shattered after the rear window defroster was activated.
Under freezing conditions, passenger door will not re-latch closed after being opened from the outside. The passenger door will open using the outside handle, but will not securely latch closed. The issue resolves as temperature warms up.
The door locks and latches will not work in freezing weather. There are other issues such as the windshield washer fluid check valve freezing...huge in icey conditions because if you don't have a way to clean window in car U are unable to see well. On mine it is the driver's door latch so you cannot get door to stay closed. Know issue but response by Ford and how they are handling is a failure!! the parts are out to March and they want U to just deal with it.
I have been locked out of the truck several times in the past month when it has been cold and some of the times when I could actually get back in, the doors then would not latch shut until the vehicle completely warmed up enough to "thaw" the locks. But often the issue would come right back once the truck was cold again. I understand there is a tsb about this on 2015 and 2016 trucks (16-0155) but I have been told the parts are not available until around Feb 1 and that the service takes atleast 5 hrs to perform
Bought a brand new, 2016 F150 lariat V8 4X4. At circa 2500 miles the vehicle started to make an unusual noise when driving at 45 to 60-mph. Took the vehicle for repair to the dealership. Dealership heard the noise also, but were not able to locate/fix it. They advised me to continue driving the car to see if the noise increased. At circa 3750 miles, I took the vehicle to the dealership for a second time since the noise was still present and evident. The dealership has kept the car for 10 days, and although the noise still can be heard, they dealership is informing me that they are not able to locate and fix the noise. They have instructed me to pick up the vehicle although they do not know what is wrong with it. I am worried to pick up a car that has not been fixed, that has a noise that was not present when new, and that is happening when driving at high speeds. The dealership/ Ford must assume ownership of the vehicle since they can't fix it, and can't advise customers to keep driving the vehicle "since we can't find were the noise is coming from, there is nothing wrong with it".
Installed new front bumpers from ranch hand corporation shiner, tx 18003669712 they said all the safety features would work and the adaptive cruise. It doesn't and a big safety issue. I just want them to honor what they said they sold and to have safety features. I called them and not very helpful at all and rush me off the phone.
Driving down the highway, doing about 60 to 65 mph, noticed that I was slowing down slightly, went to give it more gas, looked down at the dashboard and realized that the engine wasn't on (no rpms on tachometer). The screen on the dashboard had a service warning for the parking brake with a lightning bolt idiot light on (not sure what it was, didn't get the chance to look in the manual). I don't know if the power steering/brakes went out, since I was moving fast enough to steer fairly easily, and I'm strong enough to press a brake pedal. After I got it pulled over, I put it in park, tried to start it again, wasn't able to. Called roadside assistance, got a tow truck. Notice the screen that has stuff like clock, temp, date, media info was stuck at the time it shutoff. No other electrical systems seemed to work, I.e. power windows, emergency flashers, ignition. Was also locked in park, couldn't get it into neutral for the tow truck. After it got onto the tow truck, the exterior lights flashed while driving to the dealership to service it, got to dealer and when it came time to get it off the truck, it started right back up again, didn't appear to have any service messages show up. Brand new truck, about 1100 miles on it, no accidents, no off-roading, haven't even changed the oil yet, haven't touched anything under the hood besides the oil dipstick. At the dealership, nothing seemed to be loose under the hood (electrical wise). Attached is a picture similar to what I saw (again, 65 on the highway, not really an ideal time for documentation).
On 3/21/16 I purchased a 2016 Ford F150. On the way home from the dealership my feet and legs started itching and I broke out in a rash and my lips, face and tongue went numb. Later on that night my hands and feet burned all night long. Each time I've drove it since the same thing happened, each time recovery takes longer. It happens inside the cab and also when I'm working under the hood. My wife is driving the vehicle right now without a reaction however I'm concerned for her health.
A D V E R T I S E M E N T S
- Birmingham, AL, USA