This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I have had my truck to dealer for many multiple issues involving electrical since approximately 6600 miles beginning with shaking when I slowed down without utilizing brakes. Since then I've been at the dealer with many electrical issues where truck would not accelerate and all lights would illuminate. This has been ongoing and very unsafe. When I would attempt to make a left hand turn I would proceed to cross opposing lanes and vehicle would feel like it was in neutral and almost was struck on numerous occasions. Vehicle has also over accelerated very early in ownership. Most recently and I picked up my truck and a week later same problem. I have had my truck at the dealership with electrical problems that create a great danger to myself as well as other motorists. Certainly I cannot be the only person who literally as of the first week of December 2015 received my ordered truck and now after 3 years has had so many close calls when operating the vehicle. All times the vehicle was operational and runs very rough prior to happening. I have been driving down the street and video the trucks camera and other items going on and off during operation. The truck has sever electrical deficiencies and the engine has severe response issues that puts my life. My passengers lives and the other motorist at great risk of injury or death. I am unable to supply all the dates in the one space provided. But have all video and paperwork from all the times and dates from dealership.
Navigation system. Ford has not made available an updated navigation map for the 2016-2018 F150, Expedition and probably other vehicles including Lincoln that I am not aware of. The dealers seem to be in the dark about this subject and no word from Ford either. I have had to quit using my nav system for fear that it will direct me to a street that has been removed due to new construction or through an unsafe part of town when newer safer options are available. There are times when I would look at my nav screen and it looked like I was driving in the middle of a field with no roads around me. It's an unsettling feeling when driving thru a strange town at night. This issue is all over the Ford forums and I think many of us would like to see this issue resolved before someone gets ;out and hurt or worse. This happens when driving and it happens anywhere there has been new construction or demolition. It happens everyday at all speeds, it has been an issue since the day the truck went into service 5/30/16. It was delivered with an out dated nav map.you see this on the news from time to time where the nav/gps sends someone the wrong direction and something bad happens to them. Any help would be appreciated. I am sure there are thousands, or 10's of thousands of vehicles with this same problem.
The back glass shattered. I warmed the truck up earlier using my remote start. I got into the truck and forgot my phone, I then exited the truck and closed the driver side door and I head a noise. The glass exploded both inside and outside. There was glass everywhere. After researching, I have found several other similar issues with the back glass. The truck was in park and in our driveway. The quote from the Ford dealer is $750.
Tailgate wont unlock when temp is freezing. I'm reading that many Ford owners from, 2015 through 2017 have the same issue. Here is what I found and the part number for the fix. Some 2015-2017 F-150 vehicles built on or before 28-Nov-2016 equipped with a mechanical tailgate handle and remote control tailgate lock may exhibit a tailgate that will not open during freezing temperatures due to a frozen tailgate latch control assembly. To correct this concern install a revised tailgate latch control assembly part number fl3Z-9943170-E
The Ford F-150 2016 have a serious flaw in safety feature. The windows will not raise or lower unless the engine is running. The seriousness of this can't be painted in this email as opposed to the real life potential of being trapped in a truck and the only way out would be to roll down the windows. In the right circumstances the engine may not start therefore giving the potential to be trapped in a Ford truck that could be on fire due to a crash. I dare not try to illustrate all the possible reasons of how dangerous this safety flaw in the Ford is but the given fact is all auto makers have failed by selling vehicles that does not have the ability to roll down the windows in case of emergency. On most Ford vehicles the technology exists for this feature to be installed. The install program is named global window. The global window install operates with the key fob even if the engine isn't running. The procedure for this to work is simply double tap the unlock button on the key fob twice on the second motion while depressing the unlock button it is to be held in the downward position and this action will roll the windows down without the engine running. In the arena of safety it is unacceptable for any auto maker to present the possibility of trapping any person or persons in a vechicle due to windows not working because the engine not running. In closing I offer this scenario automobile runs off a bridge over a river or lake, the vechicle sinks and the occupants can't open the doors and due to the safety failure of the windows not rolling down due to the engine not running causes apparent heart break. All over the fact that a failure of the ability not to be able to roll the windows down.. not acceptable reguardless of who the maker of the automobile is. Be it Ford cheverolet, Toyota or any auto maker. This failure is in all modes static or moving.
- Pickens, SC, USA
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The power folding mirror button is located directly in front of the drivers window control, approximately 1/2' away. While in motion, driver can hit mirror button and cause them to fold in. This happens at any speed. Per forwards own recommendations, you must allow the mirrors to fully retracts before hitting the button to place them back in normal position otherwise, this could cause issues with the mirrors. This causes driver to remove eye from road to remedy situation as well as not having visibility of surroundings. Software update should be published to disable the nearest from being able to be folded while the vehicle is in motion.
My rear seat door lock pull buttons on both sides were not screwed into the mechanism. This would not allow the passenger to exit the vehicle by overriding the electric door locks. This could be a serious problem in an emergency. I fixed it by screwing the plastic post into the threaded mechanism.
Ford issued recall notice 18S27 in Nov 2017, I have called my local dealership 4 time in the last 12 months and have been told that the parts our on backorder. What good is issuing a recall if the problem can not be fixed in a timely manner. Ford is not taking this issue seriously.
I was traveling on I-96 highway in Michigan, and just got on the highway. I was cruising along at about 70 mph (temp outside 75). After driving for about 2 minutes, I heard a loud pop sound that sounded like a gunshot explosion. I looked back at the rear glass, and it had shattered. The tempered glass was still intact however it was making a loud crackling sound. I pulled off the highway immediately and parked in a parking lot. I took pictures of the glass and noticed it was billowing outward from the truck, and the outer edges were jagged and broken. There was no sign of impact by a rock or any other object that could have hit the glass. I decided it was best to go to the Ford dealership right down the road to have the incident documented. Upon closing my door to get back into the truck, 2/3 of the shattered glass fell and spread out all over the back tonneau cover of the truck. Clearly indicating the pressure of the break went "outward" from the truck cabin. The Ford dealer body shop manager took pictures and told me he would file a claim on my behalf with Ford. I expressed my concern with learning that Ford has had a problem for years with this happening to their trucks and SUVS, and I wanted this information passed on to the corporate level. I was able to bring the truck safely to an auto repair shop locally, and they told me they have replaced many rear glass sections in Ford trucks that broke without an object impacting it. I think there is a substantial case here to be built against Ford. Yes, the glass was not dangerous, and thank goodness my son was not in the truck at the time. However if this really is a consistent problem with Ford, it's time for a recall or a lifetime warranty by the company.
Driving down road. Started smelling funny smell and smoke in cab. Turned around to go back home. Pulled into driveway and back window exploded. Rear defrost was on.
Driving on hwy at 70 mph using adaptive cruise control all of a sudden it applied the brakes. Few days later it did again on hwy nothing around me. Stopped using it after second time. Lucky no one was behind me. Then after I got to my disination the next morning stater my truck first I noticed no power to the front driver & passanger windows then no A/C / climate control, no mirror control so started driving it then noticed tire warning light on but wouldn't show the tire pressures looked at tires and looked like they where fine. When leaving store was backing up and almost hit a car my warning sensor didn't go off now I noticed that all of my safety devices on this truck was not working. Now I'm wondering if my airbags are active. Drove back home from Virginia to Tennessee about 6 hr drive very carfuly. Next day straight to Ford dealer and is still there as I'm writing this. Very unsafe to drive. Did notice on the adaptive cruise control issue there was a recall on the 2015 models but didn't see any on the 2016.
Horn not working. I purchased a brand new 2016 Ford F-150 in 2016. I am the first and only owner and I noticed 2 days ago my horn all of a sudden stopped working when I press on the horn but it will sound when I hit my alarm button on my key fob. The vehicle has not been in any accidents, I checked all the fuses and they are working and have a current running through them. After some research (within google and F-150 forums) a lot of people are having issues with this and having to replace their clock springs.
I drove my truck to my farm without incident. After being parked for a while, my son-in-law got in to drive to a work area and immediately reported the brake pedal went to the floor. We checked the brake fluid level and it was almost empty, even though I had recently had the level checked as "full" at a change of oil and filter. It took two large bottles of brake fluid (at over $8 each, just to get it home (about 50 miles). I had to pump the brakes during this trip to get braking action and drive very carefully and slowly. The day before this happened I had towed a single axle trailer with an agricultural disc on it. Had this quick loss of brakes occurred at that time, it likely would have resulted in serious injury, property damage, and even death. The shop where I took it replaced the master cylinder, the power booster, which had filled with fluid, and an O2 sensor, which had been damaged. The total cost was $1194.34. Since all the parts were replaced with new Ford brand parts, there is a likelihood that it will happen again. This is a real safety issue and merits a recall, as well as reimbursement to me of my expenses.
Speed control includes systems and devices intended to control (accelerate) the speed of the vehicle to the driver's intent such as the accelerator pedal, throttle control cables, linkages, actuators, electronic control units and software, cruise control system actuators and deactivating systems, and other components and systems that may interfere with the speed control
It's happened 9 or 10 times in two years... try to start it - nothing...try again-still completely dead. Sit back wondering what I'm going to do, and the truck will start all by itself while I'm not touching anything. Have spoken to numerous mechanics none have heard of it before.
I have a 2016 F150 with issues similar to NHTSA complaint id# 10127407. The problems are not intermittent, the part has failed & is not available from Ford at this time. The air conditioning quits completely & you cannot run the fan at all. You cannot roll down any windows in the vehicle & the vehicle gets well over 90 degrees inside while driving. This is a huge safety issue because when this doesn't work it also disables the airbags of the vehicle, cross traffic alert as well as tire pressure monitor failure along with other safety features. The seats no longer retract or move forward when the vehicle is started/shutoff. The key fob intermittently will not lock the doors of the vehicle & the alert on the truck says key not found. With the warm temperatures and no way to roll down the windows or turn on the ac or a blower fan makes this vehicle extremely unsafe to operate.
Truck is idling down to about 250 RPM and periodically stalling out after driving and coming to a stop at a light or stop sign. Also stalls in reverse. Ford cannot resolve the issue. Started with 22604 miles. Now has 26346 miles and am still having the same issue. I have taken it to the Ford dealer where I purchased it 3 times. Still has not been resolved
Started to hear a clicking/tapping noise coming from the engine while at idle. Have learned that it is the etb (electronic throttle body). I physically saw the etb making the noise I am concerned about. Took to Ford for diagnosis and because the truck is not giving an error code, there is nothing they will do. Found that there are several hundred complaints against Ford and their etb. It is a safety issue that I am trying to prevent.
When opening the sunroof the plastic track will break causing the sunroof mechanism to become jammed leaving the sunroof partially open and unable to close. This is the second time this track has broken
A D V E R T I S E M E N T S
- Brick, NJ, USA