This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
When backing up, sensor will indicate red (imminent impact) and make loud beeping tone when no object/obstacle is present. False beeping may lead to driver ignoring backup sensors altogether. If backing up for long distances tone can become distracting to driver.
2016 Ford F150 V8 engine. Driving down the freeway, my A/C compressor went out. It completely locked up causing the engine to stall and become disabled and could not be restarted. Shortly after, I lost power steering and brakes (as a result of the engine loss) which created a safety issue on a freeway at 10:30pm at night as I had to get the vehicle over lanes of traffic without power steering and ease of braking and bring the vehicle to a stop without power assisted brakes. Thankfully, we were able to get over, but I don't know that everyone would be so lucky. I don't think an A/C compressor breaking internally should disable the vehicle's engine unless something is fundamentally wrong with the construction of the compressor. I could see accidents occurring as a result of the engine becoming disabled.
Remote start was activated with my truck backed into my driveway up to my garage. After several minutes I came out to my truck and observed the rear windshield to be shattered and glass all over my child's car seat. After closer inspection, the area around where the defrost wire connects to glass had a obvious burn pattern and glass was spider webbed out from that location. Ford would not stand behind their failed parts and would not repair.
One cold early morning I was driving, had both rear and front defrost on. While driving I heard a loud pop followed by the smell of burning wires. After pulling over I noticed that my rear window was completely shattered. It's a rear sliding window with a power window. Black box for power that stick to the window was popped off and smelled like burnt.
On 1/16/2020. I used my remote starter to start the 2016 Ford F-150 3 minutes later I went out and smelled electrical wiring. I shut off the truck to look around. I then started the truck back up as soon as I did that the back window blew out.. called safelite to replace it them on 1/21/20 they replaced it. Then when starting the truck at the safelite shop it blew out again. Called Ford dealerships and none of them heard of it doing it.
- Oakfield, NY, USA
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There is a recall for the locks freezing. I spoke with Ford customer service this morning. I have had just by drives door replaced (that is were the dealership starts). Customer service stated that is only fixes the front doors of my four door truck. The tailgate of the truck also locks and had frozen locked. All the doors on my truck and the tailgate have frozen locked before. When asked if there was a recall for the tailgate. I was told there is a fix but it will cost you $208. Plus they are working on getting me a price for my rear doors fixed. This is a know problem and recall has been issued to only fix part of the issues. I have videos of my trying to get into my truck tailgate while hitting the unlock button on my key fob.
I was completing a 3 hour drive of approximately 120 miles (I had less than 5 miles to go till I arrived at my destination) when my sensors started lighting up my message board and dash system. I was in the left turn lane to enter the on-ramp to US65 South when this happened so I pulled off to the shoulder to investigate. I had just put my truck in park when a car pulled up and said that my engine was on fire. When I got out to look, the fire was rolling out from under the drivers side wheel well. As well, there was either a fluid or melted plastic dripping down to the asphalt that was also on fire. The fire appeared to put itself out, for the most part, prior to the fire company arriving within the next 10 minutes. I had, what I believed to be at the time, recall work done by mike raisor Ford in lafayette, in, less than 1 year ago. In that recall work, I thought the block heater was disconnected so as to prevent an engine fire such as this. Now, I am having doubts as to whether this was completely disconnected. NHTSA campaign number is 18V894000 and Ford recall number is 18S45.
When the temperature drops below 30 degrees the drivers door will not stay latched/shut. Currently I cannot get into my truck via the drivers door. I remoted started the truck (outside temp 21 degrees) went to leave so I unlocked the door, got into the truck and attempted to shut the door and it would not latch. I pulled the door shut and hit the lock button and the door latched. I forgot something in my house so I got out of the truck and the door would not latch, I pushed it shut and hit the lock button and went in my house. Came out and the door would not open even after being unlocked. Rear passenger door is also the same way. This has happened multiple times
Driving down the road we smelled smoke and my back sliding window shattered and blew out. Took it to the dealership and they wouldn't give a complete estimate. Called Ford Corp and of course they are dragging their feet. The rear defrost wasn't even activated at the time that it shorted out. I have researched the problem and it has been a major issue with Ford for years.
I was hearing a sound coming from front of the truck. It sounded like rocks in a tin can but it was not all the time. Had it checked and they told me it was the 4 wheel drive trying to engage on its own. I hardly use the 4X4 system. I had to have the line replaced.
I wanted to make you aware of this situation that I've encountered. On the 3rd of December, I was going to my Ford F150 XLT to go to work. My car was sitting in the back yard and I started it with the remote start to warm it up. I opened the door and glanced at the back window. I then saw that the entire window was shattered. I looked around for anything suspicious and found nothing. I checked to see if something fell on or hit my back window and still didn't see anything strange. I called my insurance provider and she thought that it had something to do with the weather, which was about 40 degrees. But when I checked the web, I found that there were more cases like mine. People who were just using the rear defroster and their back windows would crack and shatter. The reason that I'm sending the email is to find out if there is an open recall for these windows. I, along with other F150 owners, had no idea that the window would break from using the rear defroster or just regular operation of the car. There have been lots of cases regarding this issue and I want to help bring attention to it before there is a problem. Please email me back as soon as possible.
Sunroof tracks are plastic and crumble and break causing the sunroof to be stuck open or inoperable. Appears to be a common problem with all F150's based on internet research.
While using my vehicle under normal conditions the check engine light came on so I had vehicle checked at autozone and O'reily's which showed 2 different codes and took it to machaik dealership. Turns out I had to have both cylinder heads replace, crankshaft bolt replaced as well as a few other items. I was told it was an issue that Ford was aware of and didn't notify me of it when I bout the vehicle. They covered the cost due to the vehicle being under warranty which was about $5,000. $ months later I got my vehicle back and about 30 miles of driving 55mph it started blowing a thick cloud of white smoke with some grey smoke. I take the vehicle home and let it sit for 28 days before I have to use it and after about 23 miles it started smoking again. I take it to the same dealership again and I told them about the smoking issue, rough idle and the exhaust smells like gas which is not normal. I showed them a video of the issue which contains my mileage at the time and my license plate which clearly shows my vehicle so they cannot say it wasn't my vehicle. Waiting for the results of their findings and plan to update the complaint. I will not upload the video at this time due to it containing my license plate, don't know how to upload it from phone and I don't know how to edit that out. If it is necessary to update this complaint I will upload the video as proof as well as work order from previous and current work.my mileage will not be 100% accurate but it will be within 400 miles plus or minus
The moonroof in our F150 won't open or completely close. The vent option in the moonroof opens a fraction of the amount it has opened previously. Based on my research it's a design issue with the track. Since the moonroof won't close completely there is a possibility of water leaking into the cab. The moonroof is rarely used. We attempted to open it and do some basic troubleshooting (to at least get it to close completely) while sitting idle in the driveway. When I contacted my Ford service department there were no appointments available for the next week.
The wrench light first came on around 42,000 miles, but would shut off when the vehicle would be turned off. It came on a second and third time around the 50,000 and 51,750 miles. Sometimes it would come back on when driving again and sometimes not. Then the engine light came on at about 52,000 miles. When this came on, it would stay on. The truck would seem to lose a lot of power and the RPM's would begin revving higher while driving. This would be driving on all road conditions, highway or city, up and down hills. We had the truck in to check and the code it provided was 'dtc S-P0741 torque convertor clutch solenoid circuit performance stuck off. Will have to replace tcc and if condition still exists, replace the main valve body.' The first Ford dealer (while on vacation) made the repair, but this did not repair the truck. (the wrench light came back on again 131 miles after the repair and the engine light came back on again 40 miles later of the wrench light warning.) took the truck back to the Ford dealer we purchased the truck at and they are still trying to determine the cause to the issue. The first time the wrench light came on, was under normal driving conditions and not towing a camper. All the remaining times the wrench and engine light came on was while towing a camper. (not sure if this is possible cause of the issue or not, but feel it is worth noting.) according to the owner's manual, the auto start/stop feature is to automatically disable when a camper is hooked up to the truck. But this never seemed to automatically disable when we were hooked up to the truck. Another issue is when starting the truck up from a cold start it would make a rattling noise. This only happens from cold starts. If the truck had been runner awhile, shut off and then restarted, it did not make the noise. Ford is still trying to determine what could be causing this.
If truck is not driven in a few weeks the gas feed sticks in reverse, I have not had it stick in forward. Only in reverse, my wife had a accident with this truck. I've had it stick on me but I'm looking for it. Ford and the insurance companies say that there is nothing wrong. It has occurred several times with me and I don't let my wife drive the truck.
Purchased from mullinax Ford palm beach on 4/13/2018. The vehicle is a 2016 Ford F150. I have owned this vehicle slightly over a year and have experienced countless issues, mostly water leaks into the trucks cab that is wetting the carpeting causing humidity and mold issues, mullinax Ford takes the vehicle in for repair, supposedly repairs the vehicle and returns it to me, the issues are still present after multiple visits to the dealers service dept. I reached out to Ford Motor Co customer relations in regards to a buy back, Ford denied the claim, the repairs have been sub par and per my own research from other service advisors at other dealers are not the correct fix. I reached out to the sales department for assistance, their assistance was minimal, offering below market value and no assistance in pricing for a replacement vehicle, the carpeting is wet causing moisture moldy smells, and mullinax has yet to contact me with an available appointment to fix these issues and Ford customer relations has not returned my email but is supposedly supposed to contact me with on Friday to touch base. I have records of all supposed repairs, as well as pictures and video documenting all these issues. Repairs: Integrated wheel end repair attempts: 1 sunroof leak repair attempts: 3 (issue still present) broken sunroof guides (broken by tech) repair attempts: 1 high mount brake light leak: Repair attempt: 1 carpet shielding rework repair attempt: 1 vapor management valve repair attempt: 1 intermitten hard shift into reverse repair attempt: 1 (issue still present) rear sliding window leak repair attempt: 0 (issue still present) metallic rattle / chirp noise in engine bay repair attempt: 1 (issue still present) door vapor shield leak repair attempts: 2 (issue still present)
Horn assembly is not working while in motion or parked. The after the month bumper to bumper warranty was up the horn stop working, including sound when using the key to lock/unlock truck, and the panic alarm does not sound. Was inform from dealership we will have to pay to have this corrected $433.83. Goes back to Ford dealer ship on July 15 2019
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- Derry, NH, USA