This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2016 Ford F-150. The contact stated while attempting to enter the vehicle using the key fob, the key fob failed to unlock the door. The contact used the key to manually unlock the door. The contact noticed that the windshield was cracked and was burned. In addition, the dashboard on the passenger-??s side was melted, the sun visor was melted and burned, the air bags were also melted. The vehicle was towed to a collision shop, the contact was informed that the cause of the fire was undetermined however, the fire might have started from the air bags. The vehicle was not yet repaired. The manufacturer was notified of the failure and provided a case number. The approximate failure mileage was 80,100.
Vehicle lost acceleration on interstate highway multiple times and caused dangerous maneuvers to avoid collision. Ford has acknowledged issue via consumer satisfaction 16B32 but I was never mailed any notification. This MUST be a recall. This is the most dangerous event I have experienced driving.
The break system failed completely. Got a Low Brake Fluid message and pedal went to the floor. The vehicle is currently at the dealership getting fixed. If this would have happened while driving down the interstate I would not have been able to stop. No warnings or symptoms before entering the vehicle this particular time.
When towing and coming to a stop my vehicle stalls and dies. It will not stay running. To keep it running I have to put in neutral and press the gas pedal to keep it running and then put into gear and take off. This is not safe. It is the 2.7L ecoboost. I took it to our local Ford where it happened to the tech that took my truck in for inspection and then they said the service tech could not replicate the issue. They charged me $130 diagnosis fee and said they couldn't find the issue and called for me to pick up my vehicle. This is happening all over the country and something needs to be done.
2016 F-150 3.5L 4X4 ecoboost with max towing package - vehicle suddenly and w/O warning caught fire and engulfed in flames within 10 minutes of hearing a humming sound and then seeing white or gray smoke. We were towing our 28 ft travel trailer for the first time in about 4-5 months, 30 minutes into the trip on a flat highway. Pulled over within 1 min of hearing the noise/ seeing smoke. Upon exiting, saw flames peeking out from under front of truck. Flames hit the cab within probably 3 mins later. We had towed a 28 ft travel trailer with this vehicle extensively and comfortably with few issues (except throttle body failure around 30K miles). Regular oil changes and maintenance. Full pa state inspection 3 months prior, oil change 2K miles prior. No outstanding recall work to our knowledge. No unusual handling, smells, leaking fluids that we noticed, or warning lights. Fire investigator's best guess was sudden transmission issue because it completely burned away but we'll unfortunately never really know.
- Collegeville, PA, USA
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I was driving on the interstate at 80mph when the truck lost thrust and several warnings came up. Luckily, I was near an exit so able to coast to the exit. The throttle body had to replace. I found this was a common issue for this vehicle and Ford had a customer service program to replace them. I am the second owner and never heard about it because it was not considered a recall, so I had to pay for the repairs myself. I consider this a safety issue. Imagine losing power passing a vehicle on a two lane road or in the middle of an intersection. I found this letter from Ford on your site: Https://static.NHTSA.gov/ODI/tsbs/2016/mc-10109085-9999.pdf. Not sure why this did not substantiate a recall.
Electric tailgate opening going down the road. It was fixed after your recall. It is now opening again also pushing the electronic button does not open the lock when truck is not moving.
Rear defroster shorted out. Overheated and caught the plastics on fire. The window then shattered from the excess heat from the rear defrost. The vehicle was in motion on the highway. Outside temp was 28 degrees. Rear defrost and heat were on for the vehicle. While traveling, the vehicle began to smoke internally. The car was pulled over, and shut off. The smoke stopped and the window shattered. The plastic and seat surrounding the rear defrost connection to the window were melted.
Hi, we've experienced two brake failures on our Ford F-150 pickup. The first time was 17 June 2020 on front right brake. Dealer told me we hit something and charged $500 to fix it. Vehicle was parked and I started it up and pressed on the brake pedal to put it into drive, brake pedal went to the floor and upon investigation, I found brake fluid leaking from the right front brake area.. the second event was 11 December and involved front left brake. Failure occurred when bringing vehicle to a stop after disconnecting from our travel trailer and we were pulling forward to separate from our trailer. Truck is at stockton Ford, fort stockton, Texas. Read online that this issue with Ford's is being investigated. I got pictures and my vehicle is supposed to be fixed tomorrow but I will make it available if you want to look at it. Tom monahan
My 2016 Ford F150 recently started whistling at the 2500rpm point from the front end of the my truck. I took it to the dealership expecting a vacuum hose issue and was told both exhaust manifolds had warped and broke off some of the mounting bolts. I was a bit shocked since the vehicle has 102,000 miles on it and it's not been abused in anyway. Unfortunately, the factory warranty runs out at 100,000 miles and on the hook for the cost of this $1600+ (so far) repair. After doing a little research on the internet it did not take me long to discover this is a very well known problem with the 3.5L ecoboost engine. There were a multitude of websites and youtube videos addressing this known problem with folks quite upset that an official recall has not been issued yet with a proper fix/replacement and reimburse the owners who have already paid for the fix. Seems like it's not a matter of if it's going to happen to your truck...but when. Very disappointing, especially when you hear how many known issues have already been reported. Exhaust fumes leaking from the engine and possibly into the cab...should take a high priority to resolve. Let's go Ford...make it right! thank you.
Advancetrac came on hill start assist not available came on motor didn't die but the gas wouldn't work so I had to pull over and turn vehicle off and restart it and then it didn't want to start after it restarted it goes away and you can continue to drive idk what it could be but I find it very dangerous it's happened 4 times in 2 days
Plastic components in the vista sunroof break/bind causing sunroof to stay open or closed, causes the sunroof not to seal properly. From searching online seems like this is a common problem that was never recalled.
Can't get tbs info on my truck. I know there have been some for frozen door locks, frozen windshield washer lines, fire hazard for side impact collisions but the NHTSA site says there are zero. How can check as a owner. The manufacturer pages are not accessible to me as no login or password for owners to register for. Help:)
Son was driving 2016 Ford F-150 truck on a 2 lane road, right out of our subdivision. It started shaking and stalling, wouldn't accelerate, brakes went stiff, wrench light came on, engine light came on. Numerous sensors came on. Was very dangerous. Had to coast the truck back home. Had to have the truck towed to dealership. Throttle body went bad. Repair was $575. They claimed there were no recalls and not covered under warranty. There was a field service recall on this model truck and this part a year after the truck was purchased new with previous owner. We are the second owners. Knew nothing about this until now. Was told by Ford that field service recalls expire. Previous owner may have not had a problem to take it in and have it checked. One of the old recall numbers I researched was 16B32, there were several others. There are numerous lawsuits against Ford for this part going bad. Can stall out at any time and cause a deadly accident. This truck is too new to have these problems. Had a full 45,000 inspection at Ford a few months ago. Nothing was ever mentioned about this or cleaning this. Ford is selling vehicles with faulty parts that can cause unexpected accidents that can be deadly.
Panoramic sunroof 2nd repair, 1st at 35,000 miles to replace guides under warranty, now at 57,000 tracks and guide need to be replaced cost of $4,000. The sunroof does not operate while motionless or in motion.
My 2016 F150 5.0 supercrewhas started to regularly stall when idling in park or when braking or coasting when coming to a intersection. I can immediately restart upon putting in park or neutral. Sometimes a check engine light comes on. Upon googling the problem it seems pretty common with no answers of certainty.
My tailgate opens by itself. Does not matter if I'm driving in park. Multiple times, it has opened while driving done the road or on the highway. It first started while just sitting in the garage or driveway. I would come out and find it down. Its not a key fob issue as I believe the tailgate should not go down regardless if your driving down the road. This has been an issue for the past few months. I took it to dealership and they could not duplicate the problem.
A D V E R T I S E M E N T S
- Lansing, MI, USA