This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The vehicle is beginning to suddenly lose power during driving as if it was shifted into neutral. This happens most days lately and is unsafe because my vehicle suddenly slows down without warning. I have full electrical and engine power, but the transmission seems to act as if I've shifted into neutral. I believe the problem to be electrical because the transmission temperature, feel, and sound are fine, and because I noticed that sometimes the gear indicator on my dashboard goes blank. It's as if the transmission loses track of what gear it is supposed to be in.
On the highway towing a trailer. At stop light truck suddenly dies. Did not notice it died, pressed gas and nothing. Put the truck in park, restarted truck and everything went back to normal. This happened three times alreand all the times it happened was when i was towing and at stop light after an hour or more of driving. This is ver intermittent issue. I have not taken it to dealer as i dont think they can replicate it. dy a
What component or system failed or malfunctioned, and is it available for inspection upon request? While parked, the rear defrost button was engaged. Shortly afterwards (1-2min) the backseat filled with smoke. I had my family immediately exit the vehicle and the rear window exploded. I checked the area and found an electrical wire draped over the rear passenger seat. It was melted and had clearly exploded up and over the seat. How was your safety or the safety of others put at risk" Yes, had my children remained in the vehicle, they would have been sprayed with glass or burned from the electrical short. Has the problem been reproduced or confirmed by a dealer or independent service center? No, however, I looked online and found this has happened to others. I called Ford service center and they informed me their were no recalls out on the truck. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No. However, Glass doctor performed the repair since Ford outsources their glass repair work Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear"
The contact owns a 2016 Ford F-150. The contact stated while driving 40 MPH, the vehicle began to shake and lost motive power. The contact was able to pull over and restart the vehicle however, the failure persisted. The contact stated that there were no warning lights illuminated. The vehicle was taken to a local dealer where it was diagnosed but not repaired. The manufacturer was informed of failure and referred the contact to the NHTSA for assistance. The failure mileage was approximately 80,000.
I just purchased the vehicle, used, from Lithia Hyundai in Fresno, CA, two months ago. On my first trip to the lake hauling a boat in tow haul mode my check engine light came on. As soon as I got back I took it to the Lithia Ford Dealership in Fresno, CA to get it checked as I had also purchased the extended warranty on it. They found that the Turbo needed to be replaced, which was covered under the warranty. As they were fixing the turbo they found that it also had a warped exhaust manifold and broken bolt. The warranty is refusing to cover this as they say they DO NOT cover bolts and since the bolt broke (which they claim) and caused the manifold to warp they won't cover it. In doing my research, I am finding out that this is a very common issue with the 3.5 liter ecoboost and I feel that this should become a recall item. if the exhaust were to leak into the cab, that is a definite safety hazard and should be looked into. Why are the bolts breaking, and why are so many exhaust manifolds warping in the F-150s? It is still currently in the shop and I am fighting with both the shop and the warranty to get it fixed since it should be covered under my bumper to bumper warranty.
- Fresno, CA, USA
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Was driving about 60mph when I had sudden loss of power and vehicle RPMS shot up to 5000+ RPMS and gear selection indicator on dash started flashing 1st gear. No the vehicle was not in manual mode. This has happened several times before.
My truck recently has begun to go into limp mode, the engine loses 98% power and runs so rough it shakes. This has happened multiple times at highway speeds in heavy traffic leaving me and passengers very vulnerable to a rear end collision. The first couple of times by shutting the engine off it allows me to reset the Hill descent fault and service advance trac warning. The truck would return to normal operations. Today (8/30/2021) after multiple shut downs in a 5 mile trip the check engine light came on too. I have scheduled a appointment at Middleton Ford in Middleton WI. for September 9th (the soonest available) The truck will be dropped off on Thursday (9/1/2021). Thank You for all you do! [XXX] PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
UNKNOWN Gas mileage has plummeted from 19mpg highway/city Down to 12.5mpg Highway/City Hard starting is random so Very Hard to Catch for Auto Mechanics, new spark plugs, No Check Engine Lights, Multiple Mechanics both Dealership and 3rd Party cannot find anything wrong with the truck Fuel pump tested and is fine, O2 sensor either working properly or not telling the computer something is wrong Gas Mileage suddenly plummeted with no reason, nothing is telling the computer anything is wrong and nobody can find out why my gas mileage has plummeted so drastically with No Signs of Bad or Faulty Parts
I turned my defrost on in my 2016 ford f150, minutes after my truck smelt of burning wires and my rear glass shattered. There was no impact as i was still in my driveway.
When driven at highway speed for a while then coming to a stop the truck vibrates, shakes and idles roughly then stalls. It has been diagnosed by Ford as defective Variable Cam Timing Solenoids which have been replaced twice without fixing the problem. It continues to stall when at a stop or when starting out from a stop, like when crossing an intersection it dies in traffic suddenly. The check engine light is lit and it gets progressively worse until it is not reliably drivable
I started my 2016 f150 platinum ecoboost in the morning around (6:30am) on 6/18/21. The glass was fogged up from the night air so I turned rear and front defogger on to clear my glass and smell a instant strong burning smell and a loud pop which sent glass flying from the rear window. I immediately turned the vehicle off and got out. This is a common issue with Ford trucks and thankfully I didn-??t have my kids in the back seat as they would have been hit by flying glass.
The contact owns a 2016 Ford F-150. The contact stated while attempting to enter the vehicle using the key fob, the key fob failed to unlock the door. The contact used the key to manually unlock the door. The contact noticed that the windshield was cracked and was burned. In addition, the dashboard on the passenger-??s side was melted, the sun visor was melted and burned, the air bags were also melted. The vehicle was towed to a collision shop, the contact was informed that the cause of the fire was undetermined however, the fire might have started from the air bags. The vehicle was not yet repaired. The manufacturer was notified of the failure and provided a case number. The approximate failure mileage was 80,100.
Vehicle lost acceleration on interstate highway multiple times and caused dangerous maneuvers to avoid collision. Ford has acknowledged issue via consumer satisfaction 16B32 but I was never mailed any notification. This MUST be a recall. This is the most dangerous event I have experienced driving.
The break system failed completely. Got a Low Brake Fluid message and pedal went to the floor. The vehicle is currently at the dealership getting fixed. If this would have happened while driving down the interstate I would not have been able to stop. No warnings or symptoms before entering the vehicle this particular time.
When towing and coming to a stop my vehicle stalls and dies. It will not stay running. To keep it running I have to put in neutral and press the gas pedal to keep it running and then put into gear and take off. This is not safe. It is the 2.7L ecoboost. I took it to our local Ford where it happened to the tech that took my truck in for inspection and then they said the service tech could not replicate the issue. They charged me $130 diagnosis fee and said they couldn't find the issue and called for me to pick up my vehicle. This is happening all over the country and something needs to be done.
2016 F-150 3.5L 4X4 ecoboost with max towing package - vehicle suddenly and w/O warning caught fire and engulfed in flames within 10 minutes of hearing a humming sound and then seeing white or gray smoke. We were towing our 28 ft travel trailer for the first time in about 4-5 months, 30 minutes into the trip on a flat highway. Pulled over within 1 min of hearing the noise/ seeing smoke. Upon exiting, saw flames peeking out from under front of truck. Flames hit the cab within probably 3 mins later. We had towed a 28 ft travel trailer with this vehicle extensively and comfortably with few issues (except throttle body failure around 30K miles). Regular oil changes and maintenance. Full pa state inspection 3 months prior, oil change 2K miles prior. No outstanding recall work to our knowledge. No unusual handling, smells, leaking fluids that we noticed, or warning lights. Fire investigator's best guess was sudden transmission issue because it completely burned away but we'll unfortunately never really know.
I was driving on the interstate at 80mph when the truck lost thrust and several warnings came up. Luckily, I was near an exit so able to coast to the exit. The throttle body had to replace. I found this was a common issue for this vehicle and Ford had a customer service program to replace them. I am the second owner and never heard about it because it was not considered a recall, so I had to pay for the repairs myself. I consider this a safety issue. Imagine losing power passing a vehicle on a two lane road or in the middle of an intersection. I found this letter from Ford on your site: Https://static.NHTSA.gov/ODI/tsbs/2016/mc-10109085-9999.pdf. Not sure why this did not substantiate a recall.
Electric tailgate opening going down the road. It was fixed after your recall. It is now opening again also pushing the electronic button does not open the lock when truck is not moving.
Rear defroster shorted out. Overheated and caught the plastics on fire. The window then shattered from the excess heat from the rear defrost. The vehicle was in motion on the highway. Outside temp was 28 degrees. Rear defrost and heat were on for the vehicle. While traveling, the vehicle began to smoke internally. The car was pulled over, and shut off. The smoke stopped and the window shattered. The plastic and seat surrounding the rear defrost connection to the window were melted.
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- Evans, GA, USA