This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I am writing because I had the 3 recalls on my vehicle repaired 3 years ago but the dealership apparently may not have completed these because I just received a letter from Ford stating a quality audit discovered it may not have been done. Your website states they are incomplete which is beyond frustrating. I had to go through a lot just to get the dealership to work with me to give me a loaner car in order to get them done. Now I may have been driving around for 3 years in a vehicle I thought was fixed which could still injure me.
Truck misfired at intersection. Had to restart. Happens often after oil change with couple hundred miles on. Truck has been in repair shop once already for same issue from previous owner. Bank 2 IACV selonoid.
Both Exhaust manifolds warped, broken rear exhaust studs, exhaust leaking into passenger compartment. This is a known issue with this engine and ford has a TSB for the transit with the same engine to replace the manifolds with a newer version.
The throttle body caused the vehicle to post a Hill start assist not available, service advance trac and service light to display on dashboard on two separate occasions. Each time the vehicle lost almost all forward propulsion. On one occasion it happened on 4 lane highway and almost resulted in a serious accident. The other time (first time) it caused me to block a lane of traffic on a busy 2 lane road. The vehicle was able to restart each time after a brief amount of time with no check engine of service light displayed. The fact that it restarted without any service indication prompted me to drive it again, which almost resulted in a serious accident. I took the vehicle to the dealer and he indicated it was a faulty throttle body. The throttle body problem does have a TSB issued (TSB 16-0139). How this is simply a TSB and not a safety recall does not make sense. This is a well known problem and well reported in different forums on the internet.
On 4/9/2020 the F150 was taken to Crossroads Ford of Dunn-Benson because the vehicle would suddenly shut off while in motion, this included pulling out of traffic or truck would lose power and/or lose power while in motion leaving my husband having to manipulate the vehicle to get out of oncoming traffic. This would occur back to back and as many as 11 times before he would find a place to pull off safely. After the throttle body and gasket was replaced, the vehicle repeated the same actions on: 2/19/202, 8/31/202, and 9/12/2022. Each time the part was replaced. We ended up paying out of pocket for the 1st repair and last repair. This is very dangerous and it appears that the parts aren't the problem.
I recently took my truck in for a recall repair. They took care of the recall problem but was also suppose to look at the rattling (chirping) noise coming from front driver side wheel well. Cant remember mileage on truck when that was fixed. But im almost sure it was b4 80k was reached. My question is im doin research and there is a problem that ford is suppose to repair this issue if stated b4 80k miles or 10 yrs. Im just now seeing this and ive just surpassed 80k miles. Well they had said there were no issues. It was a ford thing. So i figured they knew whats best. Well. Id like my truck fixed if still possible because it is an emission issue. What can b done. Thank you
I use only Ford dealers for maintenance. I just took my 2016 Ford F150 in for an oil change and a tire rotation. The work order states the lug nuts cannot be removed because they are swollen. This is a well known problem with Ford Lug nuts. I had to pay to have all the lug nuts replaced on another Ford I own. Several lawsuits have been filed against Ford, their legal team has beaten these. There are actions against Ford in 7 states. Why not order Ford to replace swollen lug nuts at their own expense. If a Ford gets a flat tire, the lug nuts cannot be removed with a Ford lug nut wrench or any standard lug nut wrench. How is this permitted to exist" Why doesn't Ford stop using these lug nuts and sell lug nuts that don't fail"
My sliding rear window shattered while having the rear defrost on for the second time in two years. This time my son was rear-facing in his car seat while it happened. There were no warnings. My ears hurt and I've had a headache since and hope my son isn't experiencing the same. This is an extreme safety issue.
2016 F150 on interstate at speed a pop heard and all acceleration stopped suddenly and would not move forward. No warning lamps, no messages before this dangerous event. Had to unsafely cross 2 lanes of interstate traffic with no acceleration until unsafely stopped on shoulder. Horns blared, tires screeched for semis and interstate traffic to avoid striking me. On inspection and confirmation by Ford dealer service, rear differential found shattered metal inside with fracture causing truck to completely stop without warning. Severe safety failure and malfunction easily leading to death and destruction was the result while driving abruptly interrupted on interstate. Collision with loss of property and life was narrowly avoided and should not have happened in a less than 6yr old, 60K mile truck.
The contact owns a 2016 Ford F-150. The contact stated that while his wife was driving at various speeds, the vehicle stalled and the steering wheel became difficult to maneuver. Several unknown warning lights illuminated and remained illuminated. The contact stated that he attempted to restart the vehicle; however, the vehicle failed to restart. Additionally, the contact stated after the vehicle had been parked for a while, he was able to restart the vehicle but the failure recurred. The dealer was notified of the failure and an appointment was scheduled. The vehicle was currently being towed to the dealer. The vehicle had not yet been diagnosed. The manufacturer was notified of the failure but no further assistance was provided. The failure mileage was approximately 36,000.
We discovered water in the glove compartment after rain. The passengers identified headliner has clearly had water issues prior to our purchase of this vehicle used. We applied silicone caulking to the top, passenger side windshield. After further rains, the water seems to be collecting under the dashboard and spills out when turns are made or velocity changes. Further silicone caulking of the windshield may be preventing leakage, but we are not fully assured of that.
The rearmost exhaust manifold bolts have broken due to poor design. This will significantly increase the risk of exhaust fumes collecting in the engine and passenger compartments
Downshifting while I was driving happened without warning. Besides the gear switch, I noticed problems with the speedometer, erratic gear shifting, and the transmission stuck in one gear. I could have caused a major accident by the vehicle as I was at moderately high speed in motion when the vehicle began to fail. I did also bang my head on the steering wheel when the truck began to decelerate on its own! Mechanics told me it was a problem with the OOS (Output Speed Shaft Sensor). I could have got in a major accident had I not had a quick reaction to the truck automatically downshifting while at a high rate of speed. There is currently NO recalls for the 2016 F-150 model however, I did research and found that there are issues recalls for this VERY same problem for older F-150 models. This is an incredibly dangerous problem. My truck at this time only has 66,000 miles. Not very many miles on it for a 2016 to have this type of issue. Major research needed to get this resolved asap! People-??s lives are at stake with this truck!
Vehicle transmission/drive train shifted into neutral and dash flashed Service AdvanceTrac & Hill Decent Control Fault warnings while traveling on highway at 70 MPH towing trailer. No advanced warning of issue or warning of power loss. Transmission shift controls had no control of power train. Engine appeared to go into idle mode. This system fault placed the safety of vehicle driver, passengers and nearby vehicles at high risk. Luckily vehicle was topping a rise and gravity maintained speed to coast to shoulder of busy highway. And there was a shoulder on the highway. Turned off vehicle, restarted and appears to be operating normally. Waiting for dealer service to diagnose vehicle.
I remote started my vehicle this morning and when I went out to get in my truck, I noticed smoke in the cab and a burning smell, as if an electrical issue. After investigating, I found my entire rear window was shattered. Apparently when using the remote start it engages the rear window defroster. It appears to have been the reason for the window shattering."." I always remote start my vehicle during the cold months and never experienced this before. No warning messages or anything. After researching, found this exact situation seems to be happening for my make and model with no recall in place yet.
The rear power door locks freeze and won't latch in cold temperatures 15-20 degrees F, unable to keep the doors closed, cannot operate the truck safely. The power lock assembly fail to respond in freezing cold weather.
A D V E R T I S E M E N T S
- Austin, TX, USA