This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Lost steering momentarily while driving under dry, normal conditions on a mountainous hiway and crossed left of center when power assisted steering failed. Hill descent control fault and service advance trac errors appeared on my panel. Dealer was unable to find computer generated errors and could notr/did not repair. Has occured twice more with same results.
2014 Ford F-150 serious loss of power steering issue, notice going out at certain inclines of highway, checked fuse on batter looks ok, noticed different levels of ac/heat fan speed variations, warning lt. Reads check advance traction control. Should be a recall according to complains I've read on issue..
The electronic power steering is not working correctly, about every quarter turn it binds up for a sort distance. This causes you to both over-steer and under-steer
Loss of power steering- in March 2018 this started happening, to date it has happened 4 times. The first time I was pulling out of grocery store, my power steering went out and the " service advance trac" "hill decent control fault" came on my screen, I was in oncoming traffic, second time I was turning into my neighborhood and loss the ability to turn my wheel, 3rd time was getting on the highway and at an onramp, this time I was headed into a highway perpendicular and cars were coming at me 70+ mph. Then my son and I were turning onto a highway when I lost control of steering and locked up my brakes to keep from hitting a semi- they had to lock their brakes up and swerve to keep from hitting us. Then today I got it back, and made it 1 mile down the road before again I was getting on the highway and I could not turn my wheel, an embankment kept me from going perpendicular onto the highway again. Police came and helped me get back over and blocked cars from hitting me. Each time I have taken my truck to matthews Ford to be fixed, each time I was told it was fixed, I am not complaining on them as I feel they have genuinely done what they thought would fix it. The staff has been more than accommodating considering I was shaking, crying and cussing. Ford Motor Company has stated tay cannot help me as my ruck was not in the 2014 F150 recall #14S09. It was just a month shy of it. I have had no return calls from management as promised ( from Ford) I was told my case would be expedited due to possible death/injury and I would hear from manager within 24 hours, and that never happened. Please help! attached are all the service reports minus the one today.
- Coweta, OK, USA
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The contact owns a 2014 Ford F-150. The contact stated that the steering ability became very difficult while driving various speeds. The vehicle was taken to the dealer (tom's Ford in keyport, New Jersey) where it was diagnosed that the power steering rack failed and needed replacement. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 11,000.
The contact owns a 2014 Ford F-150. While driving at low speeds, the steering wheel became extremely difficult to maneuver without warning. The vehicle was taken to diffee Ford Lincoln (1681 I-40, el reno, ok, (405) 262-4546) where it was diagnosed that the steering rack and pinion needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was provided case number: Cas13937768. No further assistance was offered. The approximate failure mileage was 40,000.
Power steering assist fault upon start up. Unable to drive. Sometimes "service advance trac" will illuminate. Truck just sits, unable to drive. Very difficult to steer.
Power steering fault and service advanstrac message displayed on start up while parked, lost all power steering in truck. I took to local Ford dealer, bob bell Ford, glen burnie, md 21061. Dealer first diagnosed as bad battery and reprogramming needed. I expressed I had researched and found issues with epas as cause, was assured battery would correct issue. Once home the truck threw the same codes the following morning and had lost of power steering. I took back to dealer that afternoon. Dealer advised they needed to install new electronic steering gear part # el3Z be replaced with part # el3Z 3504. Truck is a 2014 Ford F150 with about 56K miles on it. I have found that there are numerous complaints (easy google search) about Ford epas gear in the F150 and other vehicles, causing an expensive replacement cost for the entire steering gear. To my knowledge there have been recalls on similar if not same part for epas on F150 and others. I would like to request your consideration into investigating Ford epas and holding them accountable for a recall and full payment of replacement parts. Total out of pocket expense was over $1700, after their initial diagnosis, replacement of battery, reprogramming, gear replacement and labor. Thank you
My tire spec and pressure label is incorrect, cold psi is shown at 55 psi front and 60 psi rear and the TPMS shows low pressure if under 55 and 60. All local Ford service advisers say it should be 35psi. I have been complaining of vibration issues since I bought the truck and feel this has put myself and my family at risk not to mention the premature wear on my tires and suspension components.
The contact owns a 2014 Ford F-150. While driving various speeds, the steering wheel failed to turn left or right. The vehicle was taken to the nearby dealer (barnes enterprises located at 272 w main St, East brookfield, MA 01515; (508) 867-7413) where it was diagnosed that the power steering rack needed to be replaced. The vehicle was not repaired. The manufacturer was contacted at 800-392-3673 and advised the contact to get the vehicle completely diagnosed. The failure mileage was 44,000.
The contact owns a 2014 Ford F-150. While driving 35 mph and turning a corner, the steering wheel became inoperable. There were no warning indicators illuminated. The local dealer (aberle Ford 1025 main street, sabetha, ks 66534) was contacted and an appointment was scheduled for diagnostic testing. The vehicle was not included in NHTSA campaign number: 14V316000 (steering). The manufacturer was notified of the failure and confirmed that the VIN was not included in the recall. The failure mileage was approximately 49,000....updated 10/19/17 updated 10/26/2017
The electrical power steering assembly failed. Ford does have a recall on certain trucks for this problem but not this vehicle. Truck was in motion in greenfield mass. On interstate
Steering locked up while driving on highway with wife and grand daugther in vehicle, code came up problem with electric steering, has been in shop for 1 week.
There is a shaking and vibration transmitted thru the brake pedal and steering wheel when ever the brakes are applied. This happens only when the brakes are applied during stopping. According to the Ford dealership this is a problem with F150's. turning the rotators helps for awhile.
Driving down road and lost power steering. Took all my strength to steer truck. Pulled over and discovered also lost turn signal, headlights didn't work. Two messages came up, check traction control and low battery power save mode. Might of been other things not working but didn't check for anything else. Drove it to Ford dealer. Again took all my strength to turn steering wheel. Was driving down straight road about 20 mph. Very lucky didn't happen on corner or when wife driving it.
Loss of power steering while moving at highway speeds. Power steering returns and fails off and on repeatedly. Vehicle was recalled for this specific problem, but did not include this particular vehicle. Steering also fails on city streets and comes off and on with no defined pattern. Must be man handled to be steered.
A D V E R T I S E M E N T S
- Wilburton, OK, USA