This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2014 Ford F-150. While driving at low speeds, the steering wheel became extremely difficult to maneuver without warning. The vehicle was taken to diffee Ford Lincoln (1681 I-40, el reno, ok, (405) 262-4546) where it was diagnosed that the steering rack and pinion needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was provided case number: Cas13937768. No further assistance was offered. The approximate failure mileage was 40,000.
Power steering assist fault upon start up. Unable to drive. Sometimes "service advance trac" will illuminate. Truck just sits, unable to drive. Very difficult to steer.
Power steering fault and service advanstrac message displayed on start up while parked, lost all power steering in truck. I took to local Ford dealer, bob bell Ford, glen burnie, md 21061. Dealer first diagnosed as bad battery and reprogramming needed. I expressed I had researched and found issues with epas as cause, was assured battery would correct issue. Once home the truck threw the same codes the following morning and had lost of power steering. I took back to dealer that afternoon. Dealer advised they needed to install new electronic steering gear part # el3Z be replaced with part # el3Z 3504. Truck is a 2014 Ford F150 with about 56K miles on it. I have found that there are numerous complaints (easy google search) about Ford epas gear in the F150 and other vehicles, causing an expensive replacement cost for the entire steering gear. To my knowledge there have been recalls on similar if not same part for epas on F150 and others. I would like to request your consideration into investigating Ford epas and holding them accountable for a recall and full payment of replacement parts. Total out of pocket expense was over $1700, after their initial diagnosis, replacement of battery, reprogramming, gear replacement and labor. Thank you
My tire spec and pressure label is incorrect, cold psi is shown at 55 psi front and 60 psi rear and the TPMS shows low pressure if under 55 and 60. All local Ford service advisers say it should be 35psi. I have been complaining of vibration issues since I bought the truck and feel this has put myself and my family at risk not to mention the premature wear on my tires and suspension components.
- Bellingham, WA, USA
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The contact owns a 2014 Ford F-150. While driving various speeds, the steering wheel failed to turn left or right. The vehicle was taken to the nearby dealer (barnes enterprises located at 272 w main St, East brookfield, MA 01515; (508) 867-7413) where it was diagnosed that the power steering rack needed to be replaced. The vehicle was not repaired. The manufacturer was contacted at 800-392-3673 and advised the contact to get the vehicle completely diagnosed. The failure mileage was 44,000.
The contact owns a 2014 Ford F-150. While driving 35 mph and turning a corner, the steering wheel became inoperable. There were no warning indicators illuminated. The local dealer (aberle Ford 1025 main street, sabetha, ks 66534) was contacted and an appointment was scheduled for diagnostic testing. The vehicle was not included in NHTSA campaign number: 14V316000 (steering). The manufacturer was notified of the failure and confirmed that the VIN was not included in the recall. The failure mileage was approximately 49,000....updated 10/19/17 updated 10/26/2017
The electrical power steering assembly failed. Ford does have a recall on certain trucks for this problem but not this vehicle. Truck was in motion in greenfield mass. On interstate
Steering locked up while driving on highway with wife and grand daugther in vehicle, code came up problem with electric steering, has been in shop for 1 week.
There is a shaking and vibration transmitted thru the brake pedal and steering wheel when ever the brakes are applied. This happens only when the brakes are applied during stopping. According to the Ford dealership this is a problem with F150's. turning the rotators helps for awhile.
Driving down road and lost power steering. Took all my strength to steer truck. Pulled over and discovered also lost turn signal, headlights didn't work. Two messages came up, check traction control and low battery power save mode. Might of been other things not working but didn't check for anything else. Drove it to Ford dealer. Again took all my strength to turn steering wheel. Was driving down straight road about 20 mph. Very lucky didn't happen on corner or when wife driving it.
Loss of power steering while moving at highway speeds. Power steering returns and fails off and on repeatedly. Vehicle was recalled for this specific problem, but did not include this particular vehicle. Steering also fails on city streets and comes off and on with no defined pattern. Must be man handled to be steered.
While pulling a trailer after 100 mile trip down a major highway, my power steering and brakes stopped working. After taking it to the dealer ive learned the power steering reservoir is inferior, causing cavitation. In other words the fluid over heats and causes pump failure.
Traveling at low speed and turning at an intersection, the vehicle lost all power steering resulting in running off the road. No damage to the vehicle or injuries were incurred. The vehicle on had 43,000 miles. I was told by the local dealer that the vehicle was not listed on a recall list but that they had been having a lot of problems with this issue. The steering gear assembly was replaced by the dealer.
Steering wheel turned and key did not. Got key to turn and as vehicle was pulled out of parking stall the steering column locked up and would not turn.
I was driving my truck when the "service advancetrac" light came on. The steering became sluggish. The next day, my wife was driving the truck with the children inside, when the power steering assist completely went out, became nearly impossible to steer and made very loud, almost screeching noises when trying to turn the wheel. This resulted in my family nearly crashing in the truck. This was while driving on the paved highway/roadway.
The contact owns a 2014 Ford F-150. While driving approximately 45 mph and making a left turn, the steering wheel suddenly malfunctioned and became very difficult to turn. During the incident, the check steering warning displayed. The vehicle was examined by an independent mechanic who diagnosed that the steering position sensor was faulty. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 67,571.
While backing up the truck, the power steering went completely out. There were no previous signs of any trouble. This occurred at 53,000 miles. Several codes began to flash on the console such as power steering fault and check traction control, etc. After towing it to the dealership they later called and said the steering gear was bad. In order to replace it, it is necessary to have an alignment also which bring the cost to approx. $1600. If this had happened while driving on the highway I feel most certain I would have either run into someone or wrecked the vehicle.
A D V E R T I S E M E N T S
- Yukon, OK, USA