This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The driver owned a 2014 Ford F-150. The contact stated that while the driver was driving at an unknown speed, the brake pedal was applied but failed to respond. The contact mentioned that the steering wheel failed but was uncertain. As a result, the driver veered off the road and crashed. The air bags failed to deploy. A police report was filed. The driver sustained a fatal heart attack. The driver received medical attention. The vehicle was destroyed. The vehicle was not diagnosed or repaired. The vehicle was not included in NHTSA action number: PE16003 (service brakes, service brakes, hydraulic), and NHTSA campaign numbers: 14V316000 (steering) and 14V710000 (seats). The failure mileage was not available.
Electronic steering gear failure at 36,700 miles. Total loss of steering while trying to park at a resturant.. thank god I was in a parking lot when it happened. While at dealer (jones Ford North charleston SC) another F-150 towed in with same problem. Ford replaced electronic steering gear under extended warranty. I am concerned that the failure may occur again. Is this vehicle safe?
The contact owns a 2014 Ford F-150. While traveling 10 mph, the power steering failed while attempting to park the vehicle. The vehicle was towed to a dealer where it was diagnosed that the power steering module failed and needed to be replaced. The vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 8,900.
As as I exiting I-95 onto an off ramp in a 2014 F-150 (going about 45mph at the time of breaking) I started to brake in order to slow to an appropriate speed to make a slight right curved turn. Within 1-2 seconds, my steering locked up, and the tires began to screech. I was unable to control my steering and the brakes did not seem to respond to the amount of pressure I was putting on the break pedal. While I did eventually stop, I would have definitely rear ended someone if they were in front of me. Thankfully I had an open lane. Once I was completely stopped, the car returned to normal operation and I was able to pull over and inspect my vehicle. I was unable to find anything that would signal an issue, so I drove it home and called the dealership. They told me there was nothing they could do if the system was not registering any errors and the truck was (currently) performing normal. Additionally, about 1 month prior, as I was accelerating and then began to brake due to a stop light change, the brake petal began to vibrate and the car made a 3 second grinding sound untill I let off the brake, and again performed normally thereafter.
- Jupiter, FL, USA
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The contact owns a 2014 Ford F-150. While driving approximately 55 mph, the advance tracking warning light illuminated and the signal lights failed. The failure recurred three times. The vehicle was taken to a dealer where it was diagnosed that the power steering motor needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 3,000.
The contact owned a 2013 Ford F-150. The contact stated that while driving at approximately 30 mph making a left turn, the vehicle proceeded to pull to the left and the power steering seized. As a result, the vehicle crashed into a tree on the front driver side corner of the vehicle. A police report was filed. The contact sustained unknown injuries that required medical attention. The vehicle was destroyed and towed to a salvage yard. The manufacturer was not notified. The approximate failure mileage was 40,000.
When going through park, proceeding 20 mph going into a downward curving to left, C for a short distance, then came to incline, wheel was not wanting to straighten up, continued to proceed up hill; but steering would not stop steering tothe left. The only way was to come to complete stop in the center of road, bearing more in the oncoming lane; was hit or caused to be hit, by a Ford Focus, left driver's side to left driver's side. Flortunately for Focus, my vehicle was a a complete stop, as unable straighten wheel. Vehicle not driveable, had to tow both vehicles, and now being out transportation. The 2014 was purchased in springfield Missouri, the end of March; but not ever notified of any recalls, and only have had vehicle 1 1/2 months or so. This issue has caused an accident which may have been fatal for the other vehicle. Please let me know how to proceed with Ford.
2014 F150 steering loud grinding problem, will moving slowly forward threw a drive thru, I turned the steering wheel to the maximum right position rather quickly to go around the corner and there was a loud gear grinding noise which sounded like it came from the right front just as the steering wheel had reached its maximum turning, this noise was loud and sounded like a starter not catching during a crank, it goes in on Tuesday for service. I was able to repeat the grind noise once more only to the right a max turn will moving, I will see what they say on Tuesday.
The contact owns a 2014 Ford F-150. While driving approximately 35 mph, the steering wheel failed without warning and became difficult to maneuver. The failure recurred several times. The vehicle was taken to the dealer who was unable to locate a failure code. The dealer stated that the vehicle was not included in NHTSA campaign number: 14V373000 (electrical system). The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was 800.
I backed out of a space at a fla turnpike svc plaza. Then as I pulled forward at 3 mph, I turned to the right. At that moment the steering column torqued hard to the right and the truck became elevated 12 or more inches just on the left hand side. After a minute the steering column came to a normal position and the truck settled into a normal stance. At the dealer today, the next day.
Warning lights came on dash about stability or traction control, no 4X4 lights were showing even though I had it in four wheel drive. Within seconds I could not control my truck in the snow and the steering would not allow me to change my course of direction. This truck acted like it was not in four wheel drive. My truck slammed/slid sideways into a curb on the rotary by my home causing $2129.19 damages to tires and rims and front end parts. After I hit the curb the 4X4 light was showing as was the traction control lights and I was able to steer my truck and keeping it from dropping over an embankment. My speed was 15 miles per hour as I came towards the rotary. I contacted Ford and received a call back 11/6/14 stating that I needed to go through my insurance and that my insurance company was welcome to subrogate this with Ford legal counsel. The woman that called would not answer any question about what this all meant just that I needed to deal with my insurance company over and over.
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- Castle Rock, CO, USA