This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Power steering is only working intermittently. There was a recall on the model year, but my truck was not included. I see several online complaints about this from other owners that weren't in the recall. I live in a mountainous terrain with windy roads and if the power steering quits when zi don't expect it, I will veer off the road and have to jerk it back on.
Truck down shifts while driving. My pregnant wife and I were driving 70 mph on highway, when truck down shifted to 1st gear and nearly caused us to slide off road in the rain. Ford just recalled 2011-2013 for same problem! they need to recall 2014 as well! my truck was fixed at Ford dealership.
The contact owns a 2014 Ford F-150. While driving 50 mph, the vehicle decelerated and both rear wheels seized. The steering wheel also seized and became difficult to steer without warning. The contact was able to coast the vehicle to the side of the road and powered off the engine. The vehicle was restarted and was able to drive normally, but the failure recurred twice. The vehicle was not taken to a dealer or an independent mechanic for diagnostic testing. The manufacturer was not notified of the failures. The approximate failure mileage was 80,000.
2014 Ford F-150 stx 4 door. I bought this truck new and it's been a problem since around 26,000 miles. I reported the issue with Ford, took it to the dealer which went for a 30 mile joy ride I guess to tell me the problem couldn't be duplicated. Absolutely enrages me how this type of product can be sold to hardworking individuals knowing that there's an issue that puts lives at risk and still deny the claims. This vehicle has absolutely ruined me from driving and makes me sick every time I drive. There is no rhyme or reason as to which way the truck will go while driving. Driving down a road it travels from one side to another. If you get on the interstate and the wind is blowing you may as well get off and go all backroads or get ready to stroke out before you get to where your going. I don't think anyone understands the stress on a body of traveling on a freeway fighting to keep your vehicle on the road. The car in front of you moves it pushes the truck the opposite way, a car beside you it either pulls you toward them or big trucks nearly blow you off the road like your in a small car.you can never judge how much pressure to put on the wheel when making gradual or sudden turns on a road or highway because it's never the same. One minute you turn the wheel all the around to make a small turn and the next turn you barely touch the wheel and it may send you into the next lane. I was told by Ford to drive with one finger on the wheel that the epas notices the slightest movements and that I'm countering what it was designed to do. Absolute bs! I'm glad to see I bought a 40,000$ pos and the only thing Ford can do is give a smirk when I take it in knowing good and well they have an issue. How you don't have a recall going puzzles me and scary to think how many others are out there with the same problem traveling on highways. Junk
I was driving down the road, going about 45 mph, I went to switch lanes from the right lane to the left lane, and when suddenly my power steering (power steering assist) went out on my vehicle, as this happened, the steering wheel jerked left, causing me to run off the left side of road, I grabbed the wheel and with all my might fought the steering wheel to go back right, and barely escaped hitting a huge oak tree, the truck was then not able to be driven.when I tried to drive it again, the steering wheel would not let me turn it, it was fighting me and trying to go the opposite direction of whichever way I tired to make it go. If I tried to turn left, if fought me to go right, when I tried to turn right is fought my to stay left. No matter which way I tried to turn it, the power steering assist seemed to disagree. The error on my dash said "power steering assist fault". I started doing research online and found that Ford did a recall on my model, and year for a problem with "power steering assist", the same issue that my truck is showing in the error, but Ford say my truck was not part of that recall. I also found on some forum websites many other people having the same issue happen to them, and putting them in dangerous situations.
Electric power steering fades in and out causing erratic steering. Steering wheel does not return causing the vehicle to continue in the direction of the turn after intended
The contact owns a 2014 Ford F-150. While attempting to exit the garage, the vehicle lost steering ability. The contact rocked the vehicle back and forth and the steering returned to normal. There were no warning indicators illuminated. The contact stated that the failure occurred four other times, but then returned to normal. The vehicle was not taken to the dealer or an independent mechanic for diagnostic testing. The manufacturer was notified of the failure. The vehicle was not repaired. The approximate failure mileage was 90,000.
The contact owns a 2014 Ford F-150. While driving various speeds, the steering became inoperable. There were no warning indicators illuminated. The vehicle was taken to townsend sales & service (340 main St, townsend, MA 01469, 978-597-8955), but the cause of the failure could not be diagnosed. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to NHTSA. The failure mileage was 114,000.
While turning to the left I heard a sequelching noise. I then got a message to service my acutraction system. I would turn my truck off then back on and it would reset and go off. This took place for a few days. While message was on the lever for my turn signals would not stay activated. Today (9/25/2018) I got the message again. This time I also got a power steering assist failure and it became very difficult to turn. Truck only had 66,000 miles on it. I have got rid of truck because of it. I have also had a fault in the air bag control module.
Loss of steering control while vehicle is in motion. Intermittent loss of power steering assist causing you to over steer or under steer especially when coming out of a turn. Many complaints of this issue are posted on various internet sites. Partial recall of epas unit for certain VIN. My vehicle manufacture date is August 22, 2014 per Ford customer care. Manfacture date is just weeks after recall lot of identified vehicles. Vehicle cannot be safely driven
First received advance trac warning, then hill descent warning and then power steering failure indication. Power steering failure was sudden and unexpected and almost caused an accident when in motion doing a turn, due to electronic power steering system lock up which prevented the front wheels from turning as much as expected. This is a very dangerous unexpected condition and could have caused a serious accident with injuries or worse if occurred at highway speeds!
My son was only traveling straight at a low speed on a side street when he was no longer able to steer his truck. He then applied the brakes to stop. He had to turn off the truck wait a few minutes then turn it back on several times to get home. We checked to see if this major manufacturing defect was covered by warranty or a recall. No warranty of course (2014 F150 with 53,000 miles) the recall for this exact problem was for trucks built between May 26, 2014 and June 19, 2014 and of course my son's was built in October 2014. We are told that it will cost somewhere around $2000 to try to fix this and more than likely it will continue to fail even after being "fixed". Ford knows it's been a problem since they started with it but refuses to fix the problem for everyone. They would rather risk the lives of their customers than correct their issues. I have checked online and found that even after people pay to get this fixed it continues to fail. Recall number 14V316000 recall date 06/12/2014 component steering:electric power assist system summary Ford Motor Company (Ford) is recalling certain model year 2014 Ford F-150 trucks manufactured May 26, 2014 to June 19, 2014, and equipped with electronic power assist steering (epas). The affected vehicles may have an incorrectly installed epas gear motor position sensor magnet that can lead to a total loss of steering control while driving. Consequence a loss of steering control while driving increases the risk of a vehicle crash. What owners should do Ford will notify owners, and dealers will replace the epas steering gear, free of charge. The recall began in July 2014. Note: Owners are advised not to drive their vehicles until they have been remedied. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S09.
Lost steering momentarily while driving under dry, normal conditions on a mountainous hiway and crossed left of center when power assisted steering failed. Hill descent control fault and service advance trac errors appeared on my panel. Dealer was unable to find computer generated errors and could notr/did not repair. Has occured twice more with same results.
2014 Ford F-150 serious loss of power steering issue, notice going out at certain inclines of highway, checked fuse on batter looks ok, noticed different levels of ac/heat fan speed variations, warning lt. Reads check advance traction control. Should be a recall according to complains I've read on issue..
The electronic power steering is not working correctly, about every quarter turn it binds up for a sort distance. This causes you to both over-steer and under-steer
Loss of power steering- in March 2018 this started happening, to date it has happened 4 times. The first time I was pulling out of grocery store, my power steering went out and the " service advance trac" "hill decent control fault" came on my screen, I was in oncoming traffic, second time I was turning into my neighborhood and loss the ability to turn my wheel, 3rd time was getting on the highway and at an onramp, this time I was headed into a highway perpendicular and cars were coming at me 70+ mph. Then my son and I were turning onto a highway when I lost control of steering and locked up my brakes to keep from hitting a semi- they had to lock their brakes up and swerve to keep from hitting us. Then today I got it back, and made it 1 mile down the road before again I was getting on the highway and I could not turn my wheel, an embankment kept me from going perpendicular onto the highway again. Police came and helped me get back over and blocked cars from hitting me. Each time I have taken my truck to matthews Ford to be fixed, each time I was told it was fixed, I am not complaining on them as I feel they have genuinely done what they thought would fix it. The staff has been more than accommodating considering I was shaking, crying and cussing. Ford Motor Company has stated tay cannot help me as my ruck was not in the 2014 F150 recall #14S09. It was just a month shy of it. I have had no return calls from management as promised ( from Ford) I was told my case would be expedited due to possible death/injury and I would hear from manager within 24 hours, and that never happened. Please help! attached are all the service reports minus the one today.
The contact owns a 2014 Ford F-150. The contact stated that the steering ability became very difficult while driving various speeds. The vehicle was taken to the dealer (tom's Ford in keyport, New Jersey) where it was diagnosed that the power steering rack failed and needed replacement. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 11,000.
A D V E R T I S E M E N T S
- Seward, PA, USA