This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2011 Ford F-150. The contact stated that while her son was driving approximately 50 MPH, the vehicle downshifted to first gear and failed to accelerate above 25 MPH. There were no warning lights illuminated. The vehicle was taken to an independent mechanic who informed her that the failure was related to the transmission. The local dealer was contacted but the vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 142,000.
After my vehicle suffered another harsh downshift from 5th to first gear and my service light came back on, I came up to a yellow light and the car felt as if it was resisting me stopping the vehicle. As the light turned red, I felt the vehicle jump hard towards accelerating and watched the RPM needle bounce between the 1000 and 2000 mark as I did all I could to hold the brakes down and keep it from driving away. This is a new incident and I-??ve never had the vehicle do this however it did occur immediately after the hard down shift and after the service light came on. Further research shows several discussions where people have had their vehicle idling erratically, the rpm gauge moving while vehicle is at a stop. Hopefully someone is willing to make this right.
Driving down the expressway yesterday doing approximately 72 miles per hour and the vehicle does a HARD SLAM down to first gear and picks right back up to 6th. Now my concern is not only for the lead frame issue, but my transmission is being damaged every time this continues to happen. Since Ford was not able to even LOOK at my car until June 2023 (Its currently APril 28, 2023), I elected to take to a reputable 3rd party repair shop. At which I was told that the parts on are order and on an "undetermined time" for receiving and Im stuck driving my vehicle with these issues, that ford is aware of, that are becoming a bigger safety issue each time I drive it. Disappointing to say the least. Ford cant build quality trucks. They dont own up to their known safety issues. They cant even schedule to see them in a reasonable timeframe. They dont have adequate parts available. And us consumers are stuck footing the bill and inconvenience. Do better Ford. We are all disappointed.
Today while driving, I turned from a main road into a residential neighborhood and my vehicle decided to stay stuck in first gear. I pulled over, turned it over thinking it would reset. It didn-??t. I continued to drive the vehicle in first gear, which won-??t shift until it gets to 6000 rpm-??s in order to shift to second. So here I am, in a residential zone where the speed limit is 25 MPH stuck in first with no way to get out other than to speed up enough to get to 6000 rpm-??s. People were very upset. However this is the predicament this vehicle frequently leaves me in. Fords aware of it. The public is aware of it. Nothing gets done. Meanwhile there are several scenarios that are major safety hazards that occur due to this faulty vehicle. I am told that parts won-??t be in for my vehicle for several weeks or even months. So I-??m stuck putting drivers and neighbors around me in danger cause Ford won-??t admit to their faulty products. So disappointing all the way around.
- Harrison Twp , MI, USA
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Driving down the expressway, doing around 70 mph and the vehicle randomly jumps to first gear and brings the vehicle to a near halt in less than one second. It happened during rainy conditions and luckily there were no vehicles nearby or I may have struck one of them. At least once per day the vehicle does this at some capacity. No service lights or check engine lights are present.
The contact owns a 2011 Ford F-150. The contact stated while driving approximately 55 MPH, the transmission independently down shifted to third gear. The contact stated that the vehicle shook abnormally. The contact stated that the "wrench symbol-?? was illuminated. The contact stated that the gear shift indicator failed to function as needed. The contact stated that the failure was intermittent but became more persistent. The contact had taken the vehicle to an independent mechanic, where it was diagnosed and determined that the transmission leadframe needed to be replaced. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The contact had researched online and related the failure to Customer Satisfaction Program: 16N02 Transmission Molded Leadframe (Power Train). The failure mileage was approximately 190,000.
During driving transmission will erratically downshift especially during deceleration without touching the brakes or when you have to slow down and then get back to speed. This causes a very sudden jerk of the drive train, to the point that it feels like the truck will break either a u-joint or rip the rear-end apart. So far no accidents from it but my concern is that it seems to act like the transmission is having an issue that has been reported on this series of trucks. This was supposed to be corrected by a possible software fix but it did not work.
While driving 75mph transmission down shifted unexpectedly to 1 gear. Once I got it home had codes checked called for they stated my truck wasn't covered under recall that is out there for 2011 ford f150 doing the same thing.
My truck 2011 F150 shows symptoms 3 times as described by Fords 19S07 recall (NHTSA #19V0790000) but my vin is not listed as needing to be recalled and it should be as it has down shifted into 2nd gear on 3 occasions between 55 and 60 mph.
The contact owns a 2011 Ford F-150. The contact stated while driving approximately 60 MPH, the vehicle independently stopped suddenly in the middle of the roadway, as if the brake pedal had been depressed. The contact stated that the "wrench" symbol was illuminated. The contact pulled off the highway, turned off and restarted the vehicle and shifted the vehicle into drive; however, the vehicle failed to shift out of third gear. The contact drove the vehicle to an independent mechanic who diagnosed the vehicle and determined that the transmission molded leadframe needed to be replaced. The mechanic advised the contact that there was a manufacturer recall Campaign Number: 16N02 Molded (Leadframe Extended Coverage - Power Train). The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 144,000.
My truck has been shifting hard..or taking a very long time to shift into gear. When I put the truck into reverse it doesn't indicate/light up the R-reverse light on dashboard which is dangerous not knowing what gear the truck is actually in..after quite some time it will slam or thud hard into reverse but still doesn't illuminate on the dash...then when switching into drive it slams very hard into gear. My acceleration has also been acting up and does not accelerate normal anymore. It's very sluggish and slow to get going which is very dangerous sometimes when entering a highway. I've also been going 40-50 mph and suddenly I lose power and my truck slows down and I have no control over it..hitting the gas only revs engine but does nothing. My reverse lights don't work sometimes either and my rear window has also quit working. I have contacted the locao ford dealer about these issues and the person was not only rude but was without doubt trying to rush me off the phone and told me they were booked up for many weeks and it'd be awhile before I could get the truck looked at...I bought thus truck in November 2019 and had taken it in for a recall that they had to do a quick reprogramming...come to find out there was also at the time a safety recall which "expired'" at 10 years or 150000 miles which is IMO total nonsense and unprofessional of Ford to not make this a real recall that they are required to fix knowing the many issues thousands of vehicles are having due to there negligence when they were built. It's not right to have there customers pay thousands out of there pockets to replace parts that are known to quit working properly and cause many safety issues for people driving the faulty vehicles. We are already paying monthly payments and the only thing the expired safety compliance/ not actual recall is doing for Ford is making them lose loyal customers. I truly worry about the unsafe occurrences that may happen with my child in my truck now and it's not right
The contact owns a 2011 Ford F-150. The contact stated that while her husband was driving at an undisclosed speed, the vehicle inadvertently downshifted, causing the rear tires to lock up and her husband lost control of the vehicle. No warning lights were illuminated. The vehicle had not been taken to an independent mechanic or local dealer to be diagnosed or repaired. The contact became aware of NHTSA Campaign Number: 16V248000 (Power Train); however, the VIN was not included in the recall. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The approximate failure mileage was 115,000.
The contact owns a 2011 Ford F-150. The contact stated while reversing the vehicle, the rearview camera turned off. There was no warning light illuminated. The contact stated that the rearview camera and instrument cluster would turn off intermittently. Additionally, the contact stated that upon moving the gear shifter into reverse(R), the vehicle failed to respond, and the reverse(R) indicator light failed to illuminate. The contact stated that the vehicle hesitated to respond while driving from a complete stop. Additionally, the contact stated while driving at an undisclosed speed, the vehicle failed to shift into a lower or higher gear. The contact stated that the powertrain and check engine warning lights had been illuminated. The vehicle was taken to a local Pep Boys, where it was diagnosed that the transmission range sensor (TRS) had failed. The vehicle was then taken to an independent mechanic, where it was diagnosed that the failure was related to NHTSA Campaign Number: 12V190000 (Power Train, Exterior Lighting), and the contact was referred to the dealer. The dealer was notified of the failure and informed the contact that the failure was related to an unknown 10 years and 150,000 miles Extended Warranty; however, the vehicle was more than 10 years old and had exceeded the mileage. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 180,000.
Transmission downshifts while in full freeway speed. Then refuses to shift. Problem is a ford faulty power output censer. EXTREMELY DANGEROUS. Ford has acknowledged the issue but refuses to correct the issue on my truck. Their customer service told me to go fix it MYSELF. Unbelievable. Makes Truck uncontrollable at high speeds and very very dangerous. I would like them to honor the recall and fix this problem before someone gets hurt/killed
I am getting a P0299 code truck and according to research, this is something to do with the Turbo. It is causing my truck to lose power while driving. I have had it parked since then.
even after having the first recall done by previous owner on the transmission.we were sold it without that knowledge and the transmission is once again downshifting whenever it feel like sometimes into 3rd sometimes into 1st sometimes if you pull over and shut off it will run fine for a little while but now it will cost almost $900 to get it fixed because recall is over
Hello, I purchased this Ford F150 new 12-2011. It was taken into in a Ford dealership for service/repairs from 1-x-2020 to pick up date of 2-x-2020 with 112, xxx miles on odometer. I have the original receipt listing the work. Noted on my receipt is "C/S trans slips at random". The dealership completed, as noted on my invoice, "perform recall 19S19 powertrain control module reprograming" and (second line item), " perform recall 19S19 PCM reprogram clear code4S". The transmission periodically shifted hard/slip after this re program, and eventually went into low gear (2022) without any driver command while on a highway, towing a loaded trailer in which I had to immediately pull onto the shoulder/shut off the vehicle. Restarted, and it functioned as expected. The last time it went into limp mode was while driving, luckily around 35mph, and was towed into a FORD dealership 11-2022 and where it currently resides. With the latest service they "re-flashed" the PCM 11-2022 and asked why a second re-flash" was told it was a "new software update". I asked that the core problem be fixed, a LEAD FRAME transmission component and was told it was covered under a FORD program "OASIS". A few weeks later was told "not covered" and cost would be on me. The part is now on national backorder with "18,000 on back order, no estimate of ship date" per FORD dealer emp. this week. My truck "possibly" may be driven and service tech implied as much, since the second re-flash, having been told that "a mechanic drove it and it didn't malfunction" but I requested that the root problem (LEAD FRAME TRANS COMPONENT) be fixed so the transmission doesn't go into low gear at highway speeds, towing. I feel it it an inherent danger to myself and others on the roads and I am concerned it may downshift into low gear at higher speeds until the proper repair can be completed. 19S07 https://static.nhtsa.gov/odi/rcl/2019/RCMN-19V075-2645.pdf Thank you for your time.
The contact owns a 2011 Ford F-150. The contact stated while driving 75 MPH, the power train warning light illuminated. The odometer and the speedometer dropped to 0, and the RPM lowered to 1,500. Additionally, the gear shifter display light was turned off. The contact veered to the side of the roadway. The contact turned off and restarted the vehicle and the vehicle responded as needed. Additionally, the contact stated that upon driving from a complete stop, the vehicle was stuck in first gear. The contact turned off and restarted the vehicle, however, the failure persisted. The contact switched to manual gear and was able to continue driving. The contact stated that while driving, the vehicle downshifted from 3rd gear to first gear. The contact switched to manual gear; however, the failure persisted. The dealer was notified of the failure and referred the contact to the manufacturer. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA hotline. The contact related the failure to NHTSA Campaign Number: 19V075000 (Power Train). The failure mileage was approximately 198,000.
A D V E R T I S E M E N T S
- Leesburg, FL, USA