This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I was driving 65MPH. The Change Oil Soon Message come on. I pressed Reset to clear the message. Within seconds the truck jerked twice and when I looked at the dash I was in 1st gear doing over 5500 RPM. The speedometer showed I was not moving but no other indications of error on the dash. No Wrench showing this time. I pulled over and turned the truck off. Restarted the engine and everything was just fine the whole way home from there. I drove the truck to the dealership (Lawton, OK) to check the truck for me on Thursday but they seemed to think if the check engine light was not on there was no urgency. They know it is an F150 from 2011. They want me to return on the 16th for an appointment.
The truck has abruptly shifted into first gear multiple times while driving at highway speeds or speeds far above what first gear should be allowed, failed to shift out of first gear multiple times at stop lights, and has failed to accelerate into first gear from park also throwing a P0731 code and warning indicator light.
Driving down the road at about 45mph. I was slowing down for a stop sign. The truck just accelerated with my foot on the brake. I had to press the brake harder and overcome the acceleration.
The contact owns a 2011 Ford F-150. The contact stated that while driving approximately 60 MPH, the vehicle downshifted to first gear. The contact stated that the tires locked up and the vehicle was uncontrollable. There were no warning lights illuminated. Additionally, while driving, the vehicle stalled without warning. The vehicle was taken to the local dealer where it was diagnosed that the throttle body needed to be reprogrammed. The vehicle was not repaired. The contact stated the failure was related to NHTSA Campaign Number: 16V248000 (Power Train). The manufacturer was notified but no additional assistance was provided. The approximate failure mileage was 22,614.
I was driving my truck to lakemead nv on the highway going about 50-55 mph when all of sudden my truck dropped from 6th gear to 5th gear so i pulled over and it went from 5th to 3rd gear and it would not change from there i got a check engine light with code p0721 well long story short i called ford with the code and found out it was a -??csp-?? customer satisfaction program but my truck does not qualify because of miles and year apparently 150,000 miles or 10years witch ever comes first but to me i feel like its a safety issue and should fix it no matter what thank god there wasn-??t that much traffic otherwise i don-??t know what would of happened.
- Las Vegas , NV, USA
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11 May 2022: Turned right into four lane traffic and accelerated. Truck refused to shift out of first gear. I had to make the first turn I could to get out of traffic. Turned truck off and re-started engine. Problem was resolved. Wednesday 18 May: Driving west on Hwy 7 at about 65 MPH. Truck lurched slightly and all speed/distance indicators on dash went blank. A single wrench was displayed. Speedometer dropped to Zero MPH.Truck seemed to drive just fine so I limped to a gas station a mile away. There I shut the truck off again and restarted the engine. Engine ran fine but no odometer readings still. Being 15 miles from the next town I decided to continue to drive slow. Shifting was normal and truck ran fine just no speedometer. I Drove straight to the first auto parts store (Advanced Auto) who read the fault code for me. It was something like Failed Speed Transmitter. Driving home that evening the truck seemed fine again. Normal start all displays working no wrench showing. I was driving 55 slowed to 45 for a speed zone. Then coasted to a stop for the red light. When the light turned green I drove. Instead of shifting up the truck stayed in first and even when I lifted my foot from the gas pedal the truck continued to accelerate to over 40 MPH. I Had to apply the brake to stop the acceleration. This was on HWY 7 four lanes of traffic. I had to get pulled off the road and re-start the truck again. The truck is now parked. All quotes I have to 'fix' this are beyond my ability to pay. And no-one (Even the Ford Dealer) will warranty any results other than a new sender unit and not any 'un-forseen' issues later.
Transmission skipped gears while driving. Downshifted from 5 to 1 going 70 mph while driving down the interstate. Rear end locked up causing me to almost lose control. Sitting still at a light it will shift itself in to higher gears. Wrench light comes on.
The powertrain (transmission) has failed. The vehicle has had an issue when shifting into reverse since around the time I purchased the pickup. The vehicle is still doing this, and it is shifting strangely. It will shift from 2, to 1, to 4. Now it will shift from 3, to 1, to 5. When downshifting as I come to a stop, it will stay in 4, unless I manually shift to N, and back into D. At this time, it will shift back to 1 at a stop. It looses power at these times. It has presented with the "powertrain malfunction indicator light" (wrench). My safety and that of others was put at risk by shifting erratically, causing the vehicle to slow down, nerfing the ability to speed up. Losing the ability to speed up from a dead stop under normal driving conditions, increasing the likelihood of an accident from oncoming traffic when turning at an intersection, driving through an intersection from a stop, or from traffic behind the vehicle. I have not been able to have it reproduced by a dealer or independent service center. When I took it to a service center, they were unable to pull any codes relating to the issue. I have yet to take it to a dealer service center. The vehicle nor component have been inspected by the manufacturer, police, insurance or anyone else. The dash light up with a "Powertrain Malfunction Indicator Light, " in the shape of a large orange wrench. Once acknowledged, and the "OK" button has been depressed, the indicator goes away and a smaller wrench stays illuminated in the lower right corner of the display. This and similar issues have been occurring with this vehicle since the first two years of ownership. I had no idea where to begin to have the vehicle repaired or inspected for these issues. My ignorance (and that of many more of their customers) seems to be Ford's benefit. Ford did issue a "Customer Satisfaction Program" (16N02) for this issue, but I had no idea about it until my vehicle did not qualify any longer, due to mileage.
The contact owns a 2011 Ford F-150. The contact was parked in the residence driveway and had moved the shift lever into "drive" and depressed the accelerator pedal to begin to move forward down the driveway. The contact stated that the vehicle was in "reverse" and not in "drive" and the vehicle backed into the garage door at approximately 2 MPH, hitting the door with the trailer hitch. The contact stated that the "PRNDL" illumination on the dashboard was not functioning and he observed that the "check engine" was also illuminated. The contact drove the vehicle to a local dealer and it was diagnosed that the "Lead Frame" and the "Transmission Range Selector" needed to be replaced. The vehicle was not repaired. The contact researched online and determined that the failure was related to NHTSA Campaign Number: 12V190000 (Power Train, Exterior Lighting). The manufacturer had not been informed of the failure. The failure mileage was approximately 130,000.
The contact owns a 2011 Ford F-150. The contact stated that while starting the vehicle, the electronic vacuum pump emitted a loud winding noise. The contact let the vehicle run for approximately 45 seconds before the noise ceased. The contact had taken the vehicle to an independent mechanic who was not able to identify the cause of the failure. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage 145,416.
The contact owns a 2011 Ford F150. The contact stated while approaching a stop sign at 15 MPH, the vehicle downshifted independently into first gear. The contact stated no warning light was illuminated. The contact was able to continue driving to his destination. The contact took the vehicle to the local dealer however, the mechanic was unable to duplicate the failure. The contact stated he continued to experience the failure. The contact took the vehicle to the dealer on 3 different occasions and had the powertrain control module update but continued to experience the failure. The contact then took the vehicle to Elliott Ford (2055 W Burton Rd, Mt Pleasant, TX 75455: (903) 572-3486) but they were unable to duplicate the failure. The manufacturer had been informed of the failure. The failure mileage was approximately 90,000.
The contact owns a 2011 Ford F-150. The vehicle had previously been serviced under NHTSA Campaign Number: 19V075000 (Power Train) at the dealer; however, the failure occurred after the recall was repaired. The contact stated that while driving at an undisclosed speed, the vehicle made abnormal sounds while accelerating or coming to a complete stop. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure but informed the contact that he needed to pay out-of-pocket for the diagnostic testing. The failure mileage was approximately 133,743.
While I was driving home from work in my 2011 Ford F-150 on the highway. I was passing a semi when my transmission suddenly downshifted very hard locking up the wheels for a second. Which caused my truck to almost come to a complete stop in the left lane of the highway. The truck behind me almost rearended my truck and it caused my truck to jar to the right in front of the semi truck. I was able to avoid colliding with the semi truck and bring my truck to a stop on the right shoulder of the highway. Then when I tried checking to see if the truck would still move by moving the shifter through the gears. No matter what gear I put it in it would not move so I had to have it towed home where it is still sitting. I have tried to move it since then but it still will not go into any gear. I called Ford to see if my truck was part of the transmission recall and to tell them what had happened. I was told my truck was not part of the recall and there was nothing they could do. The truck still sits in the driveway while I try to save enough money to get the transmission replaced. I have had multiple safety issues with this truck the first one was that it would not move when you tried to take off. Then while on my way to work the truck shutdown on the highway and had to coast off the highway. Then it would not restart so had it towed to the dealership which told me the timing chains went bad and I needed a new motor. I put $11,000 into getting it fixed after only having it for a year. Then not even a year later the incident with the transmission happened. If either of these two issues would have happened to someone with less experience things could have turned out a lot worse which is what I want to prevent from happening. My Wife and kids would drive this truck around as well and I hate to think what could have happened had she been out alone with our children. Please look into this I know that the 3.5 liter Eco-Boost engines have had prior issues along with the 6R80 Trans.
The contact owns a 2011 Ford F-150. The contact stated that after starting the vehicle and shifting into reverse, the vehicle stalled. The contact restarted the vehicle and attempted to shift into reverse again. The transmission range sensor and power train malfunction indicator lights were illuminated on the instrument panel. The vehicle was not repaired. The vehicle was diagnosed by the contact. The contact related the failure to NHTSA Campaign Number: 12V190000 (Power Train, Exterior Lighting) however, the VIN was not included. The manufacturer was notified of the failure. The approximate failure mileage was 200,400.
The contact owns a 2011 Ford F-150. The contact stated while driving approximately 65 MPH down busy highway, the vehicle downshifted without warning. The contact stated that he then drove slowly to his residence. The contact stated that after doing research on the failure, he became aware of NHTSA Campaign Number: 19V075000 (Power Train) which he linked to the failure; however, the VIN was not included. The contact stated the following day while attempting to drive his vehicle, the transmission failed to shift as needed. The contact stated that the powertrain malfunction indicator warning light was illuminated. The vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 107,000.
The contact owns a 2011 Ford F-150. The contact received notification of NHTSA Campaign Number 19V075000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Traveling at 45 mph the transmission abruptly downshifted, rpm jumped up past 5000, and the rear wheels locked and made me lose control of the truck. I recovered and pulled over. Luckily no other vehicle was around us at the time as I was all over the road trying to control the vehicle. Ford has not reached out to me about this issue however I have discovered that this is a known problem in this year of F150 trucks and all my Recalls have been completed.
The contact owns a 2011 Ford F-150 The contact stated while stopped at a stop sign, the contact took his foot off the brake pedal and the vehicle started to accelerate. The vehicle was turned off and restarted and the contact was able to safely drive the vehicle. There was no warning light illuminated. The vehicle was not taken to the local dealer to be diagnosed. The manufacturer was notified of the failure. The failure mileage was approximately 84,415.
The truck drops out of 2nd and 3rd into 1st gear. The electronics (Speedometer pegged and radio display goes in and out constantly) are shorting. This is a know problem with a recall that needs to be expanded. My truck was produced at the same production plant during 2011 as the recall but for some unknown reason is not included in the recall. The NHTSA needs to force Ford to expand the recall before more people are killed. Eventually there will a class action lawsuit against Ford and the NHTSA for knowing about the transmission short and not doing anything about it.
The truck constantly downshifts out of 2nd or 3rd gear into 1st gear. The speedometer is now pegged and the radio display keeps going on and off. This is a known problem and there a many complaints. This truck was produced in 2011 at the same plant as recalled trucks experiencing the same issue. When is the NHTSA going to force Ford to expand the recall. Do more fatal accidents need to happen before you force them to expand the recall. The NHTSA and Ford will be liable for damages when it is found that they new there was an issue and decided to ignore the issue causing more deaths.
A D V E R T I S E M E N T S
- Comanche, OK, USA