This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2011 Ford F-150. The contact stated while reversing the vehicle, the rearview camera turned off. There was no warning light illuminated. The contact stated that the rearview camera and instrument cluster would turn off intermittently. Additionally, the contact stated that upon moving the gear shifter into reverse(R), the vehicle failed to respond, and the reverse(R) indicator light failed to illuminate. The contact stated that the vehicle hesitated to respond while driving from a complete stop. Additionally, the contact stated while driving at an undisclosed speed, the vehicle failed to shift into a lower or higher gear. The contact stated that the powertrain and check engine warning lights had been illuminated. The vehicle was taken to a local Pep Boys, where it was diagnosed that the transmission range sensor (TRS) had failed. The vehicle was then taken to an independent mechanic, where it was diagnosed that the failure was related to NHTSA Campaign Number: 12V190000 (Power Train, Exterior Lighting), and the contact was referred to the dealer. The dealer was notified of the failure and informed the contact that the failure was related to an unknown 10 years and 150,000 miles Extended Warranty; however, the vehicle was more than 10 years old and had exceeded the mileage. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 180,000.
Transmission downshifts while in full freeway speed. Then refuses to shift. Problem is a ford faulty power output censer. EXTREMELY DANGEROUS. Ford has acknowledged the issue but refuses to correct the issue on my truck. Their customer service told me to go fix it MYSELF. Unbelievable. Makes Truck uncontrollable at high speeds and very very dangerous. I would like them to honor the recall and fix this problem before someone gets hurt/killed
I am getting a P0299 code truck and according to research, this is something to do with the Turbo. It is causing my truck to lose power while driving. I have had it parked since then.
even after having the first recall done by previous owner on the transmission.we were sold it without that knowledge and the transmission is once again downshifting whenever it feel like sometimes into 3rd sometimes into 1st sometimes if you pull over and shut off it will run fine for a little while but now it will cost almost $900 to get it fixed because recall is over
- Tyrone, PA, USA
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Hello, I purchased this Ford F150 new 12-2011. It was taken into in a Ford dealership for service/repairs from 1-x-2020 to pick up date of 2-x-2020 with 112, xxx miles on odometer. I have the original receipt listing the work. Noted on my receipt is "C/S trans slips at random". The dealership completed, as noted on my invoice, "perform recall 19S19 powertrain control module reprograming" and (second line item), " perform recall 19S19 PCM reprogram clear code4S". The transmission periodically shifted hard/slip after this re program, and eventually went into low gear (2022) without any driver command while on a highway, towing a loaded trailer in which I had to immediately pull onto the shoulder/shut off the vehicle. Restarted, and it functioned as expected. The last time it went into limp mode was while driving, luckily around 35mph, and was towed into a FORD dealership 11-2022 and where it currently resides. With the latest service they "re-flashed" the PCM 11-2022 and asked why a second re-flash" was told it was a "new software update". I asked that the core problem be fixed, a LEAD FRAME transmission component and was told it was covered under a FORD program "OASIS". A few weeks later was told "not covered" and cost would be on me. The part is now on national backorder with "18,000 on back order, no estimate of ship date" per FORD dealer emp. this week. My truck "possibly" may be driven and service tech implied as much, since the second re-flash, having been told that "a mechanic drove it and it didn't malfunction" but I requested that the root problem (LEAD FRAME TRANS COMPONENT) be fixed so the transmission doesn't go into low gear at highway speeds, towing. I feel it it an inherent danger to myself and others on the roads and I am concerned it may downshift into low gear at higher speeds until the proper repair can be completed. 19S07 https://static.nhtsa.gov/odi/rcl/2019/RCMN-19V075-2645.pdf Thank you for your time.
The contact owns a 2011 Ford F-150. The contact stated while driving 75 MPH, the power train warning light illuminated. The odometer and the speedometer dropped to 0, and the RPM lowered to 1,500. Additionally, the gear shifter display light was turned off. The contact veered to the side of the roadway. The contact turned off and restarted the vehicle and the vehicle responded as needed. Additionally, the contact stated that upon driving from a complete stop, the vehicle was stuck in first gear. The contact turned off and restarted the vehicle, however, the failure persisted. The contact switched to manual gear and was able to continue driving. The contact stated that while driving, the vehicle downshifted from 3rd gear to first gear. The contact switched to manual gear; however, the failure persisted. The dealer was notified of the failure and referred the contact to the manufacturer. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA hotline. The contact related the failure to NHTSA Campaign Number: 19V075000 (Power Train). The failure mileage was approximately 198,000.
The contact owns a 2011 Ford F-150. The contact stated that while her son was driving at an undisclosed speed, the transmission unexpectedly downshifted to first gear. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was 136,000.
The transmission seem to not want to switch gears. It lost power in the middle of the road. Haven't seen a dealer.havent been inspected. A large wrench appeared and started becoming erratic. Put my scan tool on it and retrieved code P0720
Automatic transmission- Vehicle unexpectedly down shifts to first gear regardless of the speed you are going, can cause you to lose control of vehicle resulting in a accident. Unable to drive vehicle because of this issue, vehicle need to be recalled.
While driving approximately 70 mph on the interstate the truck suddenly jumped from 6th gear to 1st gear. This forced numerous vehicles and semi trucks to take evasive actions while I skid on the interstate until I was able to get off the road. I contacted for and this was a warranty extension for 10 yrs and 150,000 miles of build date. I only had 99,700 or so miles at the time. It was past the 10 year mark and they will not cover any costs. This is a dangerous situation for all F150 owners. This part (Lead Frame) should be recalled immediately.
Truck downshifting while driving and looses mileage speedometer and gets stuck in 3rd gear and shifting hard. Start truck up it does good for like 5 mins then downshift and pops into 3rd and get engine light and wrench light
The contact owns a 2011 Ford F-150. The contact received notification of NHTSA Campaign Number: 19V075000 (Power Train). The contact stated that while driving at an undisclosed speed, the vehicle unexpectedly downshifted into first gear with the rear tires seizing. The contact pulled over and restarted the vehicle to correct the failure. The vehicle was taken to the dealer; however, the dealer declined to perform the recall repair due to the mileage being over 150,000. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 200,000.
The contact owns a 2011 Ford F-150. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently downshifted into first gear. As a result, the contact crashed into a guard rail. No warning lights were illuminated. The contact sustained an injury to his head. Medical attention was required. A police report was filed. The vehicle was towed to a tow lot. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 70,000.
The contact owns a 2011 Ford F-150. The contact stated that he was able to shift the vehicle into gear without the brake pedal being depressed. The dealer was made aware of the failure; however, the vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 170,000.
The contact owns a 2011 Ford F-150. The contact stated that the vehicle would jerk while shifting from first to second gear. The contact stated no warning light was illuminated. The contact stated that the vehicle also downshifted independently. The contact called the local dealer and made them aware of the failure. The dealer informed the contact of an unknown recall on the transmission was completed by the previous owner of the vehicle. The vehicle was not diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 104,000.
Traveling down the highway the vehicle Ford F150 (part of an earlier recall 190v075000 Powertrain - taken to dealership for service) suddenly shifted into first gear, it was hard to control the vehicle for a moment, then the vehicle shifted in another higher gear and I was able to pull over, to the side of the road The computer was reset at the dealer and all appeared to be well when two days later, it did the same thing. There have been issues with the vehicle to go into a flooding kind of stall and the computer screen would go blank. After, stopping and turning off the truck would be ok. This vehicle is a danger to myself and others to drive. I live in a rural area 60 miles from the nearest dealership, where it is difficult to get an appointment and have been left stranded by the roadside, more than once. Fred Shumate, Dixon
The contact owns a 2011 Ford F-150. The contact stated while driving 35 MPH and coming to a stop, the vehicle downshifted from 4th gear to 1st gear. There was no warning light illuminated. The contact was able to drive from the complete stop. The contact stated that the failure had been reoccurring intermittently. Additionally, the contact stated that the windshield wipers would continue to move after being turned off. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 80,000.
While driving, the transmission will randomly down shift into 1st gear and the speedometer will die. The truck flashes a -??wrench-?? icon. There is no pattern, the issue is intermittent. When the speedometer dies, the transmission will only shift in -??manual-?? mode, but will not shift above 3rd gear. The check engine light illuminates and throws codes P0720 and P0722. This indicates an output speed shaft sensor failure. Ford released a Customer Satisfaction Program 19N01 for this issue and offers full repairs. However the repairs were only valid if the truck was less than 10 years old or less than 150,000. My truck is now 11 years old (the issue first was present in May 2022) but I only have 73,000 miles. Ford is unwilling to help because I am outside the warranty by a few months. This is a definite safety concern because I-??ve been driving on the freeway at 75 MPH in 6th gear only for the transmission to downshift to 1st gear, which causes a violent skid and potential rollover and accident. I live in a severe wintery area, and this issue makes the truck undriveable in the snow and ice. I would like for Ford to run a diagnostic scan, and replace the required components based off their previous CSP. Or, consider this a safety recall and allow me to trade my truck in with no penalties.
A D V E R T I S E M E N T S
- Middlesex, NJ, USA