This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Driving down the highway my truck will downshift for no reason. Sometimes a big bang will be felt in the rear end & the big wrench symbol will appear & all other controls don't work. There is a recall for this 16S19 & 19S07. I took my truck to the Yreka Ford dealership & was told it needed the molded lead frame replaced but the recall has ended. Still a definite safety issue but it's not covered? How can a safety recall expire but issue is still a safety issue. Still happening & it's very scary when it does. Part is on backorder!! I can't locate my paperwork from Yreka Ford in Yreka, CA.
The contact owns a 2011 Ford F-150. The contact stated that while driving at an undisclosed speed, the vehicle failed to accelerate as intended. The contact stated that the speed odometer independently dropped to zero. The contact drove the vehicle to the shoulder of the road and turned the vehicle off. The contact restarted the vehicle, and the vehicle was driven to the destination. The contact stated that the failure had occurred several times. The contact's son-in-law used a diagnostic tool and retrieved DTC fault codes and provided the codes to the contact. The vehicle was taken to the dealer. The contact informed the dealer of the codes that were retrieved. The contact was informed that there was no recall associated with the VIN. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 46,000.
Truck took off with out me touching the gas in a parking lot had to hit the brakes several times then shifted hard and speedometer quit work and the wrench symbol popped up on the dash and it throw code PO720 which is the output shaft speed sensor /lead frame
I have a 2011 Ford F150 that I bought brand new from Capitol Ford Wilmington NC. This truck had a recall in 2020 that involved violent downshifting of transmission while at highway speeds. I took it for recall servicing by Capitol Ford Wilmington NC. I trusted them to repair this vehicle. They simply reprogrammed the LEAD FRAME inside the transmission. They said that would take care of the problem. See attached service ticket. I have only driven this vehicle in my local area as it only has 97k original miles on it. Recently I tried to drive it on a trip at highway speeds. Suddenly without warning the transmission shifted into low gear at highway speed with engine light coming on. We narrowly averted being killed. This vehicle has shifted in an odd manner for a long time. I just thought it was Fords design that did this. I took it to my local shop they immediately diagnosed the transmission LEAD FRAME as faulty. Ford should have replaced this when they had it in 2020. They said they didn't because the engine light wasn't on. Well, it's not on now either. I think this has been a problem inside the transmission for a long time. And Ford knew it. The Ford reps I contacted told me that I'm out of the extended recall period of 10 years for this problem. They also claim I was sent further recall requests for this in 2021. I received NO SUCH RECALL REQUESTS. They should have fixed this when they had it for the recall in 2020 well within the extended warranty recall period. Now not only did it try to kill us but I'm stuck fixing something Ford should have corrected. Please help us. Very disingenuous on Fords Part.
- Southport Nc, NC, USA
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The contact owns a 2011 Ford F-150. The contact stated that while driving at 30 MPH, the vehicle unexpectedly downshifted, and vehicle lost motive power. The vehicle returned to normal functionality, but the failure became a regular occurrence. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 19V075000 (Power Train) however, the VIN was not included. The manufacturer was notified of the failure but did not assist. The failure mileage was 85,000.
My truck transmission suddenly shifted down to first gear and would not shift back out. fortunately I was travelling only about 30 mph. Eventually it shifted into 3rd gear and locked into "limp mode". Factory told me they will not honor their recall on this since my truck is more than 10 years old. This is a serious safety issue especially if travelling above 60 mph and in heavy traffic. Consumers need better safety responsibility from Ford on these serious safety design flaws.
This vehicle has an automatic transmission. It will not shift out of first gear in the drive setting and the speedometer registers 0 mph when moving in first gear. If I shift to the manual setting, I can shift up. I did not notice if the speedometer registered my speed at that point.
The contact owned a 2011 Ford F-150. The contact stated that while driving at an undisclosed speed, the vehicle suddenly jerked, causing him to lose control of the vehicle and swerve into the next lane. As a result, the contact's vehicle was T-boned on the passenger's side by an oncoming vehicle. The air bags did deploy. A police report was filed, but no injuries were reported. The contact stated that although he did not seek treatment the day of the accident, he scheduled an appointment the following day after feeling soreness in a nondescript location. The check engine warning light was illuminated. The vehicle was towed to a tow yard and deemed a total loss. After investigating the failure, the contact related the failure to NHTSA Campaign Number:?19V075000 (Power Train), but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 160,000.
The contact owns a 2011 Ford F-150. The contact stated while driving 60 MPH, the transmission shifted unintendedly. The vehicle was steered to the side of the road and restarted. The vehicle was diagnosed that the lead frame rail or valve body needed to be replaced. The vehicle was repaired; however, the failure persisted. The manufacturer was notified of the failure. The failure mileage was 107,000.
Vehicle shifts into 1st gear while truck is moving and will not shift tkk ok any other gears. Known issue at dealership, but says it-??s out of warranty. If less than 10 years or 150000 miles, they had a recall providing parts and labor. If a vehicle going 60 mph downshifted into 1st gear, it-??s a safety issue and in my opinion should not have a time/mileage limitations. Thank you
The contact owns a 2011 Ford F-150. The contact stated while driving at various speeds, the vehicle shifted into first gear and became stuck in the first gear. The contact was able to pull to the side of the road and restart the vehicle after multiple attempts. The check engine and wrench warning lights were illuminated. The vehicle was taken to a dealer to be diagnosed; however, the dealer was unable to determine the cause of the failure. The vehicle had not been repaired. The manufacturer was made aware of the failure and confirmed that the vehicle was not under warranty. The failure mileage was approximately 65,000.
The contact owns a 2011 Ford F-150. The contact stated while driving 60 MPH, the vehicle unintendedly downshifted. The contact stated that the sensors were inoperable. The contact turned off and restarted the vehicle and drove the vehicle to the residence. The vehicle was then taken to the dealer to be diagnosed. The vehicle was diagnosed with a failed lead frame harness. The contact was informed that the lead frame harness needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was approximately 248,000.
Transmission Range Sensor issues causing the truck did not recognize the gear correctly. Cluster did not recognize(light did not turn on) when the car is on gears. I called the dealer and they recognize is a issue on the F-150 of year 2011 - 2012.
The contact owns a 2011 Ford F-150. The contact stated while driving approximately 30 MPH, the vehicle unintendedly downshifted to first gear. The contact stated that the vehicle failed to shift out of first gear. There were no warning lights illuminated. The vehicle was towed to an independent mechanic to be diagnosed. The mechanic retrieved a fault code for a failure with the output speed sensor. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted, and the contact was informed that the vehicle was not covered under warranty. The failure mileage was approximately 170,000.
Check engine light came on, truck tried to downshift running 70 mph. OBD reader says transmission range sensor a. This could have caused me to wreck or crash into someone else. As far as I know, it has never been inspected, called a local ford dealership and they say it-??s not a recall.
The contact owns a 2011 Ford F-150. The contact stated that the vehicle was parked and upon shifting into reverse (R), the vehicle failed to respond, and the gear shift indicator light failed to illuminate. The power train warning light was illuminated. The vehicle was towed to an unknown dealer, where grease was added to the transmission rim; however, the failure recurred while attempting to reverse two years later. The contact stated that he continuously moved the gear shifter between the gears until the vehicle responded as needed; however, the failure recurred. The contact stated that the failure had been recurring increasingly. The power train warning light was illuminated. The contact stated that he turned off and restarted the vehicle, and the vehicle would respond as needed after several attempts. The contact stated that he connected an OBD reader to the vehicle several times and DTC code 0705 was retrieved, indicating a transmission range sensor malfunction. The dealer was not contacted. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 12V190000 (Power Train, Exterior Lighting). The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 75,000.
A D V E R T I S E M E N T S
- Tucson , AZ, USA