This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Transmission would begin to make the vehicle, engine would rev up, transmission would down shift unexpectedly. After vehicle had been turned off, when it was cranked back up, it wouldn't go into reverse from park.
While driving down the road truck downshifts to first gear causing rear wheels to lock up. Check engine light come on and the speedometer and tachometer go to zero. Have to stop truck immediately turn off engine and restart. Sometimes this clears the error sometimes it takes additional attempts. We reported this to Ford and they are not willing to address this issue. Ford told us there is nothing they can do and our vehicle is not part of any recall. This is a real safety concern for me, my family and anyone on the road while we are driving this vehicle. This has happened while driving at various speeds on the city streets and on the highway.
2 recalls exist through Ford: 19N01 and 19S07. Bought truck with 163,760 miles on October 12, 2020 with no mention of recall. Recall notice received in January and very shortly began downshifting to 1st gear while driving at 55mph on a state highway!!! almost caused wreck. In order to get home, had to drive 25mph and slower on 55mph on same highway. Called Ford dealership and made appointment. Vehicle had to be towed to dealership. Recall 19S07 was repaired. They denied and refused to honor safety recall on 19N01. We were told we would have to pay $821 as vehicle was beyond 150,000 miles. In order to get vehicle in operational order, it had to be repaired. The downshifting is a major safety hazard; the mileage should not effect a safety hazard on any vehicle because it is a hazard. Date listed "when did this happen" is the day vehicle was picked up at dealership.
The transmission will not shift into gear from first gear. The RPM gauge goes up but transmission won't change gears. I have to disconnect the battery to get it going again and I am not getting a check engine light or code. I will also down shift while driving on the highway or get stuck in one gear depending on what gear I am on. It has done it several times already the last time was on February 05, 2021.
After cranking the vehicle, I put in in reverse. The check engine light came on and it did not want to back up. Fearing that I would damage the vehicle I had it towed to the dealer. It was pulling a trouble code P0705 for the transmission range sensor. There is a recall on this (12C23) for Ford F150's for certain 2011 through 2013 models. I was told that my vehicle was not included in this recall because it was made 4 months before the recall years. My Ford was made in 4/11. The recall started for 8/11 year vehicles. My truck is the same year, make, model, and has the same engine and transmission as the recalled vehicles and it should also be covered in the recall. This does not make any sense at all to exclude my vehicle. I have the receipt from the dealer that cost me $907.36. The tow bill was $140. I should be reimbursed from Ford for all this.
- Bayminette, AL, USA
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The contact owns a 2011 Ford F-150. The contact stated while driving 75 mph, the transmission shifted from 6th to 1st and loss motive power. The contact was able to restart vehicle. The contact stated that the check engine warning light was illuminated. The vehicle was taken to autonation Ford arlington (1400 interstate 20 w, arlington, tx 76017, (817) 200-4503) where it was diagnosed with needing the lead frame to be replaced. Upon investigation, the contact associated the failure with NHTSA campaign number: 19V075000 (power train) however, the VIN was not included. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 220,000.
The most recent incident resulted in transmission having a harsh downshift to first gear causing vehicle to jerk and engine revs up. This has happened several times in the past including a few days before taking it in for the recall repair in 2019. ( recall 19V -075). This problem, according to Ford, is due to intermittent failure of the output speed sensor ( part of the molded leadframe in the transmission). Two latest incidents occurred on a city street. Have had at least one occasion on an expressway where vehicle had very jerky transmission shift while in cruise control. Have complained about this to Ford and took the vehicle in on two occasions ( see attached invoices). The problem has never been resolved and no warning messages or trouble codes have been found during the repairs. Ford issued an extended warranty coverage ( program # 19N01) on May 2019 and my vehicle still qualifies. I took the vehicle in this week to request they replace the molded leadframe since the problem is still present. They refuse to replace the part because they say no trouble codes are present. I have found others on Ford forums who say they have the same problem and they also have no trouble codes stored either. Ford needs to acknowledge that the lack of trouble codes does not ensure the problem is not present. I continue to have concerns that my family's safety and others is jeopardized by Ford not agreeing to take responsibility and making the necessary repairs. They themselves say in the recall notice that "this condition could result in a loss of vehicle control, increasing the risk of a crash."
Transmission is getting stuck in 1st gear. The speedometer is not working when this happens. The vehicle is not showing any mechanical problem lights on the dash. The truck S a supercab lariat limited 6 speed 4X4, AWD. It is not showing up on the recall list vehicle has almost 90,000 miles
Wile driving, the vehical will down shift with a loud bang. On a highway the trans will go betwine 5&6 gear. Now the it went from 6 to 1 gear, sending the vehical, all over the road. The people at Ford dealers think it's funney. I do not think so they know I need a new trans, I did not hit know one. Thr vehical is home.
The contact owns a 2011 Ford-150. The contact stated that while driving 25 mph, the vehicle downshifted to first gear with the output shaft speeds sensor warning light illuminated. The contact depressed the accelerator pedal however, the vehicle failed to respond. The contact veered to the shoulder of the roadway, turned off and restarted the vehicle, and the vehicle resumed normal operation. The failure recurred seven additional times. An unknown dealer was contacted and the contact was informed that the vehicle needed to be diagnosed. An appointment was scheduled which was still pending. The vehicle was inspected by an independent mechanic who diagnosed the vehicle and informed the contact that the oss connector failed and needed to be replaced. The vehicle was not repaired. The contact mentioned NHTSA campaign number: 19V075000 (power train) as a possible solution to the failure however, the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was approximately 72,000.
My truck was reprogrammed for the sudden transmission downshift issue. It is still occuring. After numerous calls to Ford I was told the dmv would issue recall notice. How can they if Ford won't send the correct information? the downshift delete also affects the downshift when in tow haul mode, so that it will not downshift to assist in braking. I need my truck's transmission to be fixed so that it will stop downshifting when trying to accelerate. This is dangerous when merging into traffic.
"transmission shift lever sequence, starter interlock, and transmission braking effect" and 108 lamps, reflective devices and associated equipment. These vehicles may have a transmission range sensor (trs) that was calibrated out of specification for reverse gear.
The contact owns a 2011 Ford F-150. The contact stated while driving 60 mph, the vehicle inadvertently shifted to first gear causing the tires to lock-up. The vehicle was turned off and restarted with no issues. The vehicle was taken to an independent mechanic who informed the contact that there was a recall for the failure. The VIN was not included in NHTSA campaign number: 19V075000 (power train). The vehicle was not repaired. The vehicle was then taken to darlings Ford Volkswagen Audi (403 hogan rd bangor, me 044101) where the failure was diagnosed as a transmission failure. The vehicle's computer was reprogrammed however, the failure was not remedied. The vehicle was taken back to the dealer overnight for repairs however, a week later the failure recurred. The contact was informed that the repair would be over a $1,000. The contact was unaware of the diagnoses since the vehicle was not repaired. The manufacturer was emailed and made aware of the failure however, no assistance was offered. The contact stated that the recall was not confirmed by the manufacturer. The failure mileage was approximately 120,000.
Have researched and found Ford recall 19S07, this is everything the truck is doing, no letters have been sent. How can I get a case number to take to dealership to have fixed
Transmission has been ongoing problem since 7/2012. When driving away from certain situations, transmission will slam into 2nd gear. Local dealer has replaced shims in rear suspension, new driveshaft, major and minor transmission parts, reprogrammed computer, etc., all to no avail. Parting words from the dealer were always "give the computer 500 miles to settle in and all will be good" never happened, transmission still slams into second and pushing 140,000 miles now. Have even written letters to Ford Motor Company about this. Took truck into dealer per their recommend and not fixed. Feel I will need to drive the truck into the ground as can't think anybody would want to buy it like this. Would also think twice about buying another Ford truck.
The contact owns a 2011 Ford F-150. The contact stated that the vehicle would shift out of the intended gear inadvertently. The contact stated that the vehicle would eventually shift back into the correct gear. The contact stated that the wrench symbol displayed on the instrument panel. The contact contacted speedway Ford located 1710 N expy, griffin, ga 30223, (770) 229-1600, and was informed that there was no open recall on the vehicle. The contact stated that the failure was related to the NHTSA campaign number: 19V075000 (power train). The manufacturer was not made aware of the failure. The approximate failure mileage was 106,000.
The contact owns a 2011 Ford F-150. The contact stated that the vehicle failed to shift out of first gear intermittently however, when the failure occurred, the shifter would suddenly shift back into first gear unintentionally. The vehicle was also leaking transmission fluid. The check engine light was illuminated. The contact contacted cedar city Ford (1010 N main St, cedar city, ut 84721; (855) 782-4508) who repaired the lead frame and replaced gaskets inside the transmission. The manufacturer was made aware of the failure and filed a case. The manufacturer informed the contact that the vehicle was not included in any recalls, and referred the contact to NHTSA. The approximate failure mileage was 167,000.
A D V E R T I S E M E N T S
- Brandon, MS, USA